We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
WINNER WONDERLAND
Win Big When You Book on TripAdvisor

Le Franschhoek Hotel & Spa

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
Book on
or compare prices from up to 200 sites including:
Professional photos
Le Franschhoek Hotel & Spa
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

551 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 506: English reviews
Derby, UK
Reviewed yesterday NEW

This was our first stop in a 3 week trip and the only stay in a large hotel. Our room had a terrific view over the pool to the mountains. We loved the rush beams and ceiling. The Nespresso coffee machine was super and they helped us with more decaf cartridges for it. The hotel was quiet while we were...

 Report
Helpful?
Thank marvelmartin
Cape Town, South Africa
Reviewed 3 days ago NEW

To start with the positives, this hotel has a beautiful setting and view of the surrounding mountains. The pool area is lovely. The selection of magazines in the room was a nice touch. Now on to the rest... We arrived AFTER check-in time to be told our room wasn't yet ready which was immensely frustrating. The room itself was nice...

 Report
Helpful?
Thank ct855
ChrisSnyman, General Manager at Le Franschhoek Hotel & Spa, responded to this review

Dear ct855, Thank you for taking the time to write a review of your recent experience with us, albeit a most disheartening read. Please accept my sincere apologies for the substandard experience. Please may I ask that you contact me directly at gm@lefranschhoek.co.za so that I can investigate and provide feedback. Kind Regards, Chris Snyman General Manager

Hartbeespoort, South Africa
Reviewed 4 days ago NEWvia mobile

We stayed at the Le Franschhoek hotel and spa a couple years ago and had such a fantastic experience that we returned for our anniversary this year. Unfortunately the experience was VERY different this time. We were convinced that we got the worst room on the premises due to the fact that we didn't book through them directly, but used...

 Report
Helpful?
Thank Mrs_Cooper29
ChrisSnyman, General Manager at Le Franschhoek Hotel & Spa, responded to this review

Dear Mrs_Cooper29, Thank you for taking the time to write this review. I wish to extend my sincere apologies that you feel my correspondence to your husband was impersonal and inadequate. We strive to deliver excellence, yet sometimes fail. When this happens, we try our utmost to remedy any shortcomings experienced. Please know that I take all feedback to heart...

Cape Town Central, South Africa
Reviewed 4 days ago NEW

We stayed this previous weekend as part of our work end of year Xmas party & I can safely say it was the worst hotel experience of my life so far. The room was huge, but with nothing besides a bed so it looked empty & poorly thrown together w/ ugly decor. At the pool, each drink took at least...

 Report
Helpful?
Thank Kelly B
Klagerup, Sweden
Reviewed 4 days ago NEW

We stayed on our route around S Africa. In the middle of the Wine district. The hotel is really nice to sray in. Large rooms with a smsll balcony with vuew over the mountins. Very close to the small tiwn Franschhoeck. Lots of small boutiques etc. The hotel has a very proffessional and fruendly staff. We had dinner in the...

 Report
Helpful?
Thank Göran E
Alton, United Kingdom
Reviewed 1 week ago NEWvia mobile

Recommended by our Travel Agent in the UK and a very popular place judging by the number of guests. Lovely (if freezing cold) pool and a popular wedding venue. A La Carte restaurant but the subdued lighting strained our ageing eyesight! Cottages are lovely and bed very comfortable with well appointed kitchenette. The Spa is very popular and so booking...

 Report
Helpful?
Thank Rob G
Reviewed 1 week ago

I had family from the US staying over at the hotel for a number of nights for my wedding. My in-laws had their hotel room switched three times as non of the AC units were working - please bear in mind that it was 34 degrees Celsius. My honeymoon suite also had to be swapped for another room as our...

 Report
Helpful?
Thank Paul L
ChrisSnyman, General Manager at Le Franschhoek Hotel & Spa, responded to this review

Dear Paul L, Thank you for taking the time to post a review of your recent stay with us, albeit a most disappointing read. Please know that as a management team we continually push the envelope to deliver exceptional experiences to all our clients. In this instance we have clearly erred and for this please accept my sincere apologies. Please...

Johannesburg, South Africa
Reviewed 1 week ago

We attended a wedding at the venue. And as I see from another reviewer, I too was compelled to write a review. Very expensive for what they offer. The wedding meal was very cold. The portion size ridiculous. The portions didn't even fill a saucer, let alone a side plate. Or a plate. The service was atrocious with no management...

 Report
Helpful?
Thank _resolution2
ChrisSnyman, General Manager at Le Franschhoek Hotel & Spa, responded to this review

Dear _resolution2, Thank you for taking the time to post a review of your recent stay with us, albeit a most disappointing read. Please know that as a management team we continually push the envelope to deliver exceptional experiences to all our clients. In this instance we have clearly erred and for this please accept my sincere apologies. Please let...

Reviewed 1 week ago via mobile

This is my first review. Felt compelled. Trouble checking in, room not clean and took two cleans before acceptable, called for room service coffee and hour later called back and the lost our order. Ate out every meal but one and waited over one hour for two salads and they forgot our side with restuarant empty. Unhappy wife = unhappy...

 Report
Helpful?
Thank Eric k
ChrisSnyman, General Manager at Le Franschhoek Hotel & Spa, responded to this review

Dear Eric K, Thank you for taking the time to post a review of your recent stay with us, albeit a most disappointing read. Please know that as a management team we continually push the envelope to deliver exceptional experiences to all our clients. In this instance we have clearly erred and for this please accept my sincere apologies. Please...

Reviewed 1 week ago via mobile

We came for one night with the kids to celebrate my wife's birthday. Given the idyllic setting, a top rate spa, and friendly helpful staff the little things let it down - the villa, 2 bathrooms but no separate shower, a standard double in the master bedroom, and a postage stamp sized tv - easy to fix in an otherwise...

 Report
Helpful?
Thank Bryan D
Questions? Get answers from hotel staff and past guests. Ask a question

321 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (298)
Viewed
View from Room (31)
Viewed
Room/Suite (45)
Viewed
Dining (35)
Viewed
Hotel & Grounds (77)
Viewed
Bathroom (10)
Viewed
Pool/Beach Area (7)
Viewed
0:29
Videos (1)
Viewed
Other (92)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (23)
Viewed
Hotel & Grounds (7)
Viewed
Room/Suite (7)
Viewed
Dining (6)
Viewed
View from Room (1)
Viewed
Bathroom (1)
Viewed
Other (1)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Franschhoek hotels
2.5 mi away
Franschhoek Country House & Villas
1.8 mi away
Akademie Street Boutique Hotel and Guest House
2.0 mi away
Protea Hotel by Marriott Franschhoek
Show Prices
Show Prices
Show Prices
1.7 mi away
Franschhoek Boutique Hotel
Franschhoek Boutique Hotel
#11 of 11 in Franschhoek
29 reviews
1.9 mi away
The Last Word Franschhoek
The Last Word Franschhoek
#3 of 11 in Franschhoek
412 reviews
1.3 mi away
Mont Rochelle
Mont Rochelle
#6 of 11 in Franschhoek
410 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Parking
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Business Center with Internet Access
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Located in the world famous Cape Winelands, Le Franschhoek Hotel and Spa has become one of the most romantic getaways in its class. Capturing the essence of luxury, the impeccably appointed Le Franschhoek offers unparalleled views of the Franschhoek Mountains & is the perfect setting for a taste of the legendary Cape Wine Routes. Features include a destination Camelot Spa & world class conference facilities. Included in Le Franschhoek Hotel & Spa's many accolades are * 2007 AA Travel Guide- Gold Achiever * Conde Naste's top 130 New Hotels of the world- 2006 Hot List * Diner's Club Award- 2006 Wine List * Diners Club Wine List award Gold 2009. ... more   less 

Additional Information about Le Franschhoek Hotel & Spa

Address: 16 Minor Road, Franschhoek 7690, South Africa
Location: South Africa > Western Cape > Franschhoek
Price Range: $128 - $403 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Le Franschhoek Hotel & Spa 4*
Number of rooms: 63
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline, Agoda, Hotels.com, Travelocity, Odigeo and HotelTravel.com so you can book your Le Franschhoek Hotel & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Le Hotel Franschhoek
Franschhoek Le Hotel
Hotel Style:
#2 Business Hotel in Franschhoek
#5 Spa Hotel in Franschhoek
#9 Luxury Hotel in Franschhoek
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travelers have asked, with answers from Le Franschhoek Hotel & Spa staff and other travelers.
2 questions
Ask a question
Ahmedabad, Gujarat, India
over a year ago

See all questions (2)

Questions? Get answers from Le Franschhoek Hotel & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Rather just don't go”
 of 5 bubbles KellyB248, 4 days ago | Read review
“Ask for room with mountain view”
 of 5 bubbles 166g_rane, 4 days ago | Read review
“Great landscape; amazing swimming pool”
  • Honeymoon suite view
 of 5 bubbles paullS1273SF, 1 week ago | Read review
“Ask for a mirror over the dressing table with plugs.”
 of 5 bubbles _resolution2, 1 week ago | Read review
“Get the Villas as they are more spacious than guest suites inside the hotel”
 of 5 bubbles LadyLor, 3 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Enter dates for best prices
Check In Check Out
Price Your Stay