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My wife and i made an online reservation for a 1 night stay for father's day at this establishment. To say that the service we received from the manager, Chris, was despicable is an understatement! I have used booking.com to make many reservations worldwide and...More
Response from CBarnard1234, General Manager at L'Ermitage Franschhoek Chateau & VillasResponded 3 weeks ago
Thank you for the review and bringing the matter to our attention. I've returned from a business trip to Johannesburg this morning but this matter will be investigated and dealt with accordingly.
From your comments I have to admit that the behavior of...More
My wife and I spent two nights in a spacious one bed Villa. Large balcony with stunning view over the lake to the mountains. Attractively furnished and well equipped for self catering, except for utensils: no sharp knife and had to borrow a bread knife...More
L'ermitage with its beautiful setting against the Franschhoek mountings was the obvious choice for our wedding on 1/4/2017. Both of us being familiar with the town and surroundings. From the first telephone call, GM Cynthia and her Food & Bev Manager, Nico pulled all the...More
Response from CBarnard1234, Manager at L'Ermitage Franschhoek Chateau & VillasResponded May 11, 2017
It was an honor and privilege to host your wedding and we are greatfull that we could contribute towards your special day.
The two room apartments are fantastic for families and couples alike. Plenty of room to move without feeling trapped in a hotel room. It's very spacious and well equipped. Ask for a room away from the main road if traffic noise bothers you. We were...More
The location is stunning. The breakfast view is one you cannot beat. We stayed in 2 room villa which was spacious. Great sized rooms to accommodate longer stays. The bar is great spot to try some wines. The pools although small, offer fantastic views. Our...More
Response from CBarnard1234, Manager at L'Ermitage Franschhoek Chateau & VillasResponded March 20, 2017
thank you very much for your feedback. It is greatly appreciated.
Your comments are noted and we will definitely strive to improve our offering and service.
$146 - $536 (Based on Average Rates for a Standard Room)
Star rating provided by TGCSA.
Non-Smoking Rooms ,
Number of rooms
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South Africa >
Western Cape >
Also Known As
l`Ermitage Franschhoek Chateau And Villas ,
l`Ermitage Franschhoek Chateau & Villas Hotel Franschhoek
Response from CBarnard1234 | Property representative |
We are currently running a promotion and will be happy to extend it to you if you book before end April.
Rate is based on Stay 2 Night and Pay 1 Night only at R3400 per 2 bedroom villa.