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L'Ermitage Franschhoek Chateau & Villas

Lambrechts Road, Franschhoek 7690, South Africa
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177 Reviews from our TripAdvisor Community

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Showing 162: English reviews
Somerset West, Western Cape, South Africa
1 review
3 of 5 stars Reviewed 1 week ago

Such a beautiful setting and an extremely comfortable stay. However upon arrival and after requesting earlier check-in, which would be 13h00, we only could book in just before 15h00 ( 14h00 is international book in time)

Helpful?
Thank Tersia l
69cynthia, Manager at L'Ermitage Franschhoek Chateau & Villas, responded to this review

Thank you for taking the time to review the property. Our sincerest apologies for the late check in. We were extremely busy and a number of guests departed later than anticipated but still not an excuse. We will ensure that we do not disappoint again. Kind regards Cynthia More 

Cape Town Central, South Africa
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Fantastic! My wife and I stayed in a suite. We were welcomed with a glass of bubbly. Our room was huge. We loved the decor. Views to die for. Staff were wonderful, friendly and attentive. Breakfast was first class. We can strongly recommend spending some time here.

Helpful?
Thank gogecko747
69cynthia, Manager at L'Ermitage Franschhoek Chateau & Villas, responded to this review

Thank you very much for the positive feedback. We are glad that you enjoyed your stay and we look forward to welcoming you back soon. Kind regards Cynthia More 

Sydney, Australia
Level Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We consider ourselves blessed to have stayed here for 4 days. It is close to the village but off the noisy main road. Absolute lakefront hideaway with superb valley and mountain views. The peace, natural beauty and birdlife was lovely to come home to after a busy day lunching wining and touring. The villa is well appointed and has very... More 

Helpful?
Thank takename
69cynthia, Manager at L'Ermitage Franschhoek Chateau & Villas, responded to this review

Thank you for taking the time to review our property. It is greatly appreciated and we are glad that you enjoyed your stay and look forward to welcoming you back soon. Kind regards Cynthia More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 19, 2016

The location is fantastic and the accomodation and staff at the Chateaux are world class. I will be returning soon to experience the ambience and facilities that Lermitage has to offer. After having travelled widely acros the world, I believe that Franchhoek is indeed a world class destination and Lermitage a great place to stay to experience all that this... More 

Helpful?
Thank Mark T
69cynthia, Manager at L'Ermitage Franschhoek Chateau & Villas, responded to this review

Thank you for taking the time to review our property and for the kind comments and we are glad that you enjoyed your stay. We are indeed blesses to live in this piece of paradise. We look forward to welcoming you back soon. Kind regards Cynthia More 

1 review
4 of 5 stars Reviewed June 19, 2016

We recently spent a few days in the Chateaux and were so impressed with the decor, service and food. We think that this is the best kept secret in Franschhoek and will definitely be going back again soon

Helpful?
Thank Milda T
69cynthia, Manager at L'Ermitage Franschhoek Chateau & Villas, responded to this review

Dear Milda Thank you so much for taking the time to review our property after your stay and for the positive feedback. We can only improve on our offering with feedback from our guests and it is greatly appreciated. We look forward to welcoming you back soon. Kind regards Cynthia More 

Durban, South Africa
1 review
5 of 5 stars Reviewed June 18, 2016

My wife and I spent 3 days at this beautiful hotel. It really is a spot in paradise and reminded us of being in France. The staff are friendly and efficient, the food is good and the rooms are outstanding. The setting is beyond beautiful and the hotel is timeless elegance. We will be back for more

Helpful?
Thank marshall878
69cynthia, Manager at L'Ermitage Franschhoek Chateau & Villas, responded to this review

Dear Mr Marshall Thank you for taking the time to review our property. Your feedback is greatly appreciated and we look forward to welcoming you back soon. Kind regards Cynthia More 

Sydney, Australia
Level Contributor
24 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 stars Reviewed June 14, 2016

We stayed for four nights in a two bedroom villa with our parents/in laws - one bedroom upstairs and the other downstairs with balcony. The rooms were huge. Fantastic views of the mountains and overlooking the lake with ducks, birds and frogs - did I mention it was so peaceful! Wifi we had read was accessible only in the main... More 

Helpful?
Thank BrisbaneKiwi
69cynthia, General Manager at L'Ermitage Franschhoek Chateau & Villas, responded to this review

Thank you very much for taking the time to review our property and the comments are greatly appreciated. We are currently working with the IT company on faster and better quality WiFi access in all the rooms and it will be resolved soon. The young lady is currently in training and I can assure you that she is already far... More 

Pretoria
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed June 7, 2016

The place is in an awesome setting. Could not be better. It was cold and we were put in the honeymoon suit. Great! The air conditioner did not work. We were put in another Villa. Awesome and clean and comfortable. But no bath mats for bath and shower. The TV remote was without a battery. Dinner was so well prepared... More 

Helpful?
Thank Marietjie W
69cynthia, Manager at L'Ermitage Franschhoek Chateau & Villas, responded to this review

Dear Sir Thank you for taking the time to give us your feedback. We have noted the comments and are disappointed that the departments did not report the faulty equipment and the our supervisor did not check that the villa was ready before changing the room. I have spoken to the heads of the various departments because we take the... More 

Za
Level Contributor
4 reviews
4 of 5 stars Reviewed May 18, 2016

We had fast friendly service from reception who were also knowledgeable about the town and restaurants near by. The suite ( actually more like a small apartment ) we had in the chateau was enormous by usual proportions and quite luxurious. The bathroom too was huge with separate wash basins one of those oval baths that quite easily fit 2... More 

Helpful?
Thank alangaryb
69cynthia, Manager at L'Ermitage Franschhoek Chateau & Villas, responded to this review

Thank you very much for taking the time to review our property and we are extremely pleased that you enjoyed your stay. I will definitely pass your feedback onto all the staff and we look forward to welcoming you back. Kind regards More 

Lisbon, Portugal
Level Contributor
58 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed May 17, 2016 via mobile

In Franschhoek and very well located to get around all the wine growers. This hotel was good value with large well furnished rooms and very friendly staff. I will go back again as can't fault the hotel. We had a few meals in the hotel and the food was very nice as well.....

Helpful?
Thank LowePD
69cynthia, Manager at L'Ermitage Franschhoek Chateau & Villas, responded to this review

Thank you so much for taking the time to review the property. I can assure you it is greatly appreciated as only through feedback from our guests can we improve our offering. We look forward to welcoming you back soon. Kind regards More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
This lavish and luxurious accommodation in Franschhoek is ideal for both winter and summer visits as it is 100% equipped to offer the comfort that is required. Ideal for engagements, weekend getaways, special events as well as business trips, the beauty that the area beholds, and the luxury that the accommodation offers, makes it one of the very best experiences in the valley. ... more   less 

Additional Information about L'Ermitage Franschhoek Chateau & Villas

Address: Lambrechts Road, Franschhoek 7690, South Africa
Location: South Africa > Western Cape > Franschhoek
Price Range: $95 - $222 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — L'Ermitage Franschhoek Chateau & Villas 4*
Number of rooms: 40
Reservation Options:
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Also Known As:
l`Ermitage Franschhoek Chateau And Villas
l`Ermitage Franschhoek Chateau & Villas Hotel Franschhoek
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