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Coach House Hotel & Spa

Old Coach Road | Agatha, Tzaneen, South Africa
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Coach House Hotel & Spa
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73 Reviews from our TripAdvisor Community

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Pretoria, South Africa
2 reviews
5 of 5 stars Reviewed yesterday NEW

Beautiful views, excellent service and lovely food, just what one need to have a relaxing week. Nice places to visit in the vicinity i.e. Dibigeni Falls for a nice picnic or braai, and a swim in the natural poolseautiful views, excellent service and lovely food

Helpful?
Thank chrissY4898LB
South Africa
Level Contributor
6 reviews
4 of 5 stars Reviewed 3 weeks ago

As a regular business traveler to Tzaneen I always stay at the Coach house and Spa. The rooms are clean, massive and well laid out. The restaurant and food is fantastic. The views and setting is great.Since my last visit there has been some visible upgrades but the hotel has not lost that personal touch. Steaming pot of coffee delivered... More 

Helpful?
Thank RomVW
Charles L, General Manager at Coach House Hotel & Spa, responded to this review

Thank You for your Feedback, highly appreciated and look forward to welcoming you back with a special dish from Lorenzo More 

Brussels, Belgium
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed January 3, 2016

The hotel is located on the top of the hill and offers stunning views. The place is so quiet and relax that it is the best place for a nice weekend away. There are many things to see and do in the area. You could argue that the service could be better and more efficient but this is completely compensated... More 

Helpful?
Thank Frederik60
Charles L, Manager at Coach House Hotel & Spa, responded to this review

Dear Frederik, Thank you for your review, yes I agree service could be a little more efficient, but we are working on it with a smile. We will get the Hotel right and yes unfortunately it takes time, but one day at a time and friendly, understanding guests like yourselves make our job so much easier, thank you Charles More 

Gauteng, South Africa
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 7, 2015

The room was huge and very comfortable, with a bath and shower. The view from our room overlooking the valley was amazing and the bird life abundant. I was fascinated by the fat little fruit bats sleeping in the trees during the day. The food was great and all needs were catered for. I will definitely go back to this... More 

Helpful?
Thank Carol M
Hote1Management, Manager at Coach House Hotel & Spa, responded to this review

Dear Carol Thank you for taking the time to review your stay with us. Your comments are deeply appreciated and we look forward to your next visit with us. Warm Regards Staff and Management Coach House Hotel More 

Modderfontein, South Africa
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed November 23, 2015

We went to The Coach House this last weekend with our Triumph Bike Group. What a pleasant surprise! The setting and view was spectacular. The rooms were big and spotlessly clean, and every room has a great view. Little touches, turn your bed down, with sweat on pillow, turn lights on.. lovely touch. We were a big group over 40... More 

Helpful?
Thank Erna A
Charles L, General Manager at Coach House Hotel & Spa, responded to this review

Dear Erna, Thank you for your review, we pride ourselves in taking all comments and using it for the benefit of all to improve. We look forward to welcoming you all back next year and changes there will be, but for the better. Thank you Kind Regards Charles Lamb General Manager Coach House Hotel and Spa More 

Johannesburg, South Africa
Level Contributor
4 reviews
3 hotel reviews
4 of 5 stars Reviewed November 22, 2015

I was part of a large motorcycle group that was staying at the Coach House. The room I was allocated was large, clean and very comfortable. It had all the amenities I would have asked for. The decor is a little old fashioned, but that just added to the charm. There is a 'colonial' feel to the hotel that I... More 

Helpful?
Thank Ray E
Charles L, Manager at Coach House Hotel & Spa, responded to this review

Dear Ray, Thank you for the comments, Lots of work to be done and yes we will achieve what we have set ourselves out to do, next Year when you come back I am sure you will be pleasantly surprised at the changes. Thank You Kind Regards Charles Lamb Coach House Hotel and Spa More 

Johannesburg, South Africa
Level Contributor
6 reviews
4 of 5 stars Reviewed November 13, 2015

Value for money hotel, large rooms, good country food, great spa. The service was slow but acceptable. Very relaxing with amazing views. Old charm and needs lots of love. Easy drive from Tzaneen, all tare roads.

Helpful?
Thank Maria B
Charles L, Manager at Coach House Hotel & Spa, responded to this review

Dear Maria, Thank you for your comments, it is appreciated, yes an amazing property and yes we are putting a lot of love back into the property to get her back to former glory. Your post will be placed on the notice board as a motivating factor to speed up the service, as we strive to give a better experience.... More 

1 review
2 of 5 stars Reviewed November 6, 2015 via mobile

The grand Dame was recommended to us by a colleague. We got there expecting this amazing experience of elegant history. To our disappointment the place looked run down. There were spiders and ants in the corners of the room and bathroom. The shower looks muggy and like it had not been cleaned. The room and carpet smelt damp. The pool... More 

Helpful?
Thank Razable
Charles L, Manager at Coach House Hotel & Spa, responded to this review

Dear Razable, Thank you for your review on Trip Adviser, your comments are noted and will be corrected, I apologize for the bad experience, it is unacceptable and not the experience we strive for. The review will be placed on the staff notice board, to encourage the staff to ensure that this does not happen again. My sincere apologies Charles... More 

Travelers are raving about these Tzaneen hotels

Johannesburg, South Africa
Level Contributor
15 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
1 of 5 stars Reviewed October 31, 2015 via mobile

Let's clear this up immediately...you are not paying 5 star prices so, for goodness sake, do not expect a 5 star resort or even more so the Coach House of a bygone era. Having said that... The location is superb. Located on top of a hill off Old Coach Road, offering the most amazing views of the forests and the... More 

Helpful?
Thank FushSA
Hote1Management, Manager at Coach House Hotel & Spa, responded to this review

Dear Guest My word, you have gone into details that warm our hearts! Thank you for your lovely review. We are absolutely speechless. May we please ask you to change the one star rating you have given us into one that befits your lovely review. Thank you once again and we look forward to your next visit! Warm Regards Staff... More 

Level Contributor
4 reviews
5 of 5 stars Reviewed October 28, 2015 via mobile

What a pleasure. Excellent rooms an even better service. I will definitely visit again. John who was our waiter is a star! The rooms are very spacious. Perfect for family or business travel. The view is the best in all of Tzaneen.

Helpful?
Thank Alwyn L
Hote1Management, Manager at Coach House Hotel & Spa, responded to this review

Dear Alwyn Thank you for one of the best reviews we have ever received. We are absolutely glad that you enjoyed your time with us and you appreciated all the hard work we put in to make sure our guests are happy. We look forward to your next visit. Warm Regards Staff and Management Coach House Hotel More 

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