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Quality Inn & Suites Westampton-Mount Holly

2.0 of 5
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2015 Burlington Mt. Holly Rd (Route 541), Westampton, NJ 08060
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1 room 1 adult
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Quality Inn & Suites Westampton-Mount Holly
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48 Reviews from our TripAdvisor Community

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WI
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed December 29, 2015

We liked the location, the service and the room was clean! Ice machine wasn't working and smoking area is CLOSE to the door. Still, our room was clean and noise was minimal. Parking was convenient to the rooms.

Helpful?
Thank jammin2014
nancy c, General Manager at Quality Inn & Suites Westampton-Mount Holly, responded to this review

Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to... More 

Newport, Vermont
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed December 27, 2015 via mobile

We were driving to Florida and wanted an easy on-off hotel. Stopped here because of Trip Advisor reviews, you can see it as you exit the highway. Front desk woman was extremely helpful and friendly. Room was quiet, clean and bigger than normal, with a king size bed and large couch, easy chair and desk in the room. Microwave and... More 

Helpful?
Thank 2wand3r3rs
nancy c, General Manager at Quality Inn & Suites Westampton-Mount Holly, responded to this review

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind regards, Nancy... More 

Fulton, Maryland
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed September 28, 2015

A spacious bathroom, with large hot tub/jacuzzi was exactly what we needed after a long drive. This place is conveniently located off Exit 5 of the New Jersey Turnpike. The breakfast buffet was very decent, good coffee, yogurt, eggs and hash. The bed was very comfortable. We peaked into the fitness center, which looked clean and well equipped.

Helpful?
Thank VerenaM20759
nancy c, General Manager at Quality Inn & Suites Westampton-Mount Holly, responded to this review

Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to... More 

Pennsylvania
Level Contributor
249 reviews
79 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
4 of 5 stars Reviewed August 22, 2015

We're on the road 160+ nights per year for our work and always hope we can get a good hotel as close as possible to the job site. This was the place. Plenty of parking, automatic doors, a large well-decorated lobby, spacious and immaculate room and bath all made out stay very comfortable. Linens and towels were above average, A/C... More 

Helpful?
Thank Mary Jane S
nancy c, Manager at Quality Inn & Suites Westampton-Mount Holly, responded to this review

Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to... More 

Millinocket, Maine
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed August 1, 2015

We were driving from northern Maine to North Carolina for our daughter's military memorial. It is still quite fresh, and I was both fatigued and sad when we got to Northampton, NJ. There was a desk clerk (Kilieh) and a clerk in training (Kristen), and while I was checking in, I mentioned the reason for our trip. Then I asked... More 

Helpful?
Thank WomanWithAnIssue
nancy c, General Manager at Quality Inn & Suites Westampton-Mount Holly, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

buffalo
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 6, 2015 via mobile

Thank you!! Everybody there was really nice and polite. Everybody we met from front desk agents, housekeeping and breakfast lady was amazing. Our room we got was also great, no problem and everything went pretty smoothly. I was there for 3 nights and I made it into my home. I will be back soon again to stay at your hotel.

Helpful?
Thank navikang
nancy c, General Manager at Quality Inn & Suites Westampton-Mount Holly, responded to this review

Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to... More 

MA
Level Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed June 25, 2015 via mobile

Was forced here after the Courtyard rented my room to someone else...while my review about the Courtyard covers my opinion on that situation, this review is specific to the Quality Inn. The staff is friendly and accommodating. Unfortunately the hotel is in desperate need of an update. Ceiling panels are missing in the hallway, fire hose doors are left open,... More 

Helpful?
1 Thank Bubbakanush
nancy c, General Manager at Quality Inn & Suites Westampton-Mount Holly, responded to this review

I regret to read that you found our Hotel experience to be so unsatisfactory. This certainly upsets me, and of course my staff who work very hard to keep this hotel a clean and friendly Hotel. I just hope the people reviewing our page do not think the pictures you put up to be the hotel that they are checking... More 

2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed April 28, 2015

this hotel was by far the best! We had a toddler with us and there was plenty of room to play (tvs could use a channel update) the breakfast was famnomnial!!! cant say how pleased we were with the service!

Helpful?
1 Thank Jen T
nancy c, Manager at Quality Inn & Suites Westampton-Mount Holly, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

Columbus, Ohio
Level Contributor
28 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed April 27, 2015

I travel and stay at hotels several nights every week. I usually read the reviews before making a reservation and this one showed it was decent but when I arrived I found ants near the bed and called to ask for bug spray but they did not have any. I found something spilled next to the bed the seemed to... More 

Helpful?
2 Thank Jeff B
nancy c, General Manager at Quality Inn & Suites Westampton-Mount Holly, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

Boston, Massachusetts
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed April 20, 2015

We were traveling from Massachusetts to myrtle beach with our 10 year old little girl. Hotel was clean and comfy . There was a free breakfast . We just grabbed stuff to go but what we had was fine . The staff at check in was friendly as was the check out staff. We had a King room with a... More 

Helpful?
Thank Pinehurstt
nancy c, General Manager at Quality Inn & Suites Westampton-Mount Holly, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Nancy Carpenter... More 

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