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Minerals Hotel

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Minerals Hotel
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1,231 Reviews from our TripAdvisor Community

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Showing 1,226: English reviews
Howard Beach, New York
Level Contributor
4 reviews
3 of 5 stars Reviewed yesterday NEW via mobile

I've been to the mineral springs resort 3 times and this place is pretty good. The main pool water is cold though. Towels are sometimes hard to come by and are small and feel like sandpaper. I recommend bringing your own towels or use the towels from the hotel room at the pool. The food is pretty good. Some outside... More 

Helpful?
Thank lar0ccia
New York City, New York
2 reviews
2 of 5 stars Reviewed yesterday NEW

Hotel rooms need to be refurbished and lower level rooms had a musty smell. The lounge chairs by the pool area were filthy and they give you towels the size of hand towels that are paper thin. The restaurant offers a "buffet breakfast", that leaves a lot to be desired. The overall customer service in the hotel was poor and... More 

Helpful?
Thank 1416CC

Travelers are raving about these Vernon hotels

New York City, New York
Level Contributor
5 reviews
5 hotel reviews
3 of 5 stars Reviewed 3 days ago NEW

it was a nice resort Dont get me wrong !!! but i think they just dont know how to name the suits ,i stay at the luxury suite by guessing its better than deluxe room they have ,but even so this suite its not more than 2 star hotel room from the shower to the bed and the floor .etc....swimming... More 

Helpful?
Thank moisek2016
New York City, New York
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
2 of 5 stars Reviewed 4 days ago NEW via mobile

When we made reservations, I let them know that we would be checking in late. I was surprised when we arrived at 10:00pm (check in begins at 5:00pm) that there was no staff on site to assist in any way except for a pleasant woman at the front desk to give us our room assignment and a room key. We... More 

Helpful?
1 Thank nettiet54ny
Haledon, New Jersey
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

I'll start by saying that we got this as a Groupon. That being said we still paid around $200 per night for this place. The cons first: 1. The reception staff gives bare bones customer service. They weren't welcoming or friendly in any way. 2. The pools were disgusting. There was mold and calcification around the edges of the pools,... More 

Helpful?
2 Thank vegebrarian
New York
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

We came here to unwind. It's very nice to come with the kids, they entertain themselves and the hotel offers a lot of activities ( some of them for a price ) This visit the Sauna was not working and one of the jacuzzis. Not a big deal in the summer but for the winter is unacceptable. It's the first... More 

Helpful?
Thank clelia g
New York City, New York
Level Contributor
22 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
1 of 5 stars Reviewed 1 week ago

If you are looking for a relaxing trip, do yourself a favor and look elsewhere. I came here for a weekend getaway from NYC. For the amount of money, aggravation and stress I spent on this place, I would NOT recommend this place to anyone. There are so many things wrong with this place that I don’t even know where... More 

Helpful?
9 Thank sakurajme
Cardiff, United Kingdom
Level Contributor
79 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We had a week here as a family of 6 and stayed in a condominium. The resort is fantastic with lots of things to do. Everyday we took are 2 and 4 year old to the pools / splash pools. And if your brave enough jump off the cliff! Also swim through the caves. Great time had. Will go again.

Helpful?
Thank matandsabs
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Minerals resort is great for all occasions. From the amazing mountain range views to the relaxing massage spa it has everything you want in a getaway. The only problem is they are extremely expensive. For 3 nights and nothing included it could cost you 800 big ones and that's just for an average 2 queen room. The on site resturant... More 

Helpful?
1 Thank Place4u2nv
Kim U, Front Office Manager at Minerals Hotel, responded to this review

Dear Place4u2nv, Thank you for being our guest, and thank you also for sharing your post. It was wonderful to read that your getaway here at Minerals had everything you could want, and there's plenty more leftover for your next visit! We run some really awesome midweek specials throughout the year so check your inbox; I'm sure you can find... More 

Merrick, New York
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Rooms are dirty! And babysitting co-ordination method is awful. Took me two weeks to reach somebody and when she came, nobody ever called me. Also my daughter who crawls, her colored pants became like fully black! Floors are disgusting! Mattress is awful. Wasn't able to sleep at all! But the property it's on are nice and the pools are nice.... More 

Helpful?
1 Thank SaritaKim
Kim U, Front Office Manager at Minerals Hotel, responded to this review

Dear SaritaKim, Thank you for your post, and I was disappointed to read that you had an unpleasant experience during your visit with arranging for a babysitter. This is something that is coordinated for our guests by the resort concierge and should be as quick and easy as a single phone call. I'm sorry that this was not your experience... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Ski-In / Ski-Out
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
  • Golf course
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
Enjoy a recreation-rich getaway in New Jersey at Minerals Hotel. Nestled between Grand Cascades Lodge and Mountain Creek Ski Resort, Bike Park and Action Park, Minerals Hotel offers 175 rooms surrounded by 4-season recreation in one convenient location. All accommodations have mountain, pool or golf course views & include access to a spectacular 6,000 sq. ft. multi-million dollar sports complex which includes 80+ weekly fitness classes, sauna, steam room, indoor sports courts, running track, basketball, racquetball and tennis courts. Minerals Hotel is AAA Rating - 3 Diamond "These establishments appeal to the traveler with comprehensive needs. Properties are multifaceted with a distinguished style, including marked upgrades in the quality of physical attributes, amenities, and level of comfort provided." Additional amenities and features include: 7 indoor/outdoor year-round heated nature pools, full service Elements Spa, casual family-friendly Kites Restaurant, complimentary shuttle service throughout the Resort, meeting and conference rooms, resort-planned activities, Minerals Family Golf Center, game room, gift shop and more! ... more   less 

Additional Information about Minerals Hotel

Address: Route 94 & 2 Chamonix Drive, Crystal Springs Resort, Vernon, NJ 07462 (Formerly Minerals Resort & Spa)
Location: United States > New Jersey > Vernon
Price Range: $211 - $455 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Minerals Hotel 4*
Number of rooms: 175
Reservation Options:
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Also Known As:
Minerals Resort And Spa
Minerals Hotel Vernon
Minerals Resort Vernon
Minerals Resort Spa
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