The Reeds at Shelter Haven
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9601 3rd Ave, Stone Harbor, NJ 08247-1930
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About
#2 of 6 hotels in Stone Harbor
Location
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Value
Named a World's Best Hotel by Conde Nast Traveler 3 years in a row. The Reeds offers 58 distinctively designed guest rooms and suites naturally enhanced by fresh seaside breezes and breathtaking sunsets … a natural ambiance to rejuvenate and inspire you. All accommodations at The Reeds are rich in appointments, elegance and easy style with warm rustic tones and fine furnishings. Our Spa Side building offers 21 guestrooms and suites that are ideal for those seeking a restful & rejuvenating spa-centric escape. Enjoy all of the exclusive resort amenities that you’ve grown to love, plus, just a few steps away from your distinctively designed accommodations is South Jersey’s ultimate luxury spa experience. Salt Spa at The Reeds offers two levels of pure relaxation, featuring luxurious treatment rooms including a Brine Lounge and Turkish Bath; a blow-out bar and makeup application studio for weddings or a night out on the town; nail care with a manicure and pedicure studio; waxing & spray tanning services, and a fully-equipped fitness center. Whether you crave a full- wellness retreat or a restful massage treatment to jumpstart your relaxing getaway our Spa Side accommodations are sure to exceed your expectations.
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Hot tub
Yoga classes
Bar / lounge
Boating
Water sport equipment rentals
Highchairs available
Valet parking
Paid public parking on-site
Wifi
Rooftop pool
Pool with view
Heated pool
Restaurant
Outdoor dining area
Snack bar
Wine / champagne
Evening entertainment
Fishing
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Hammam
Head massage
Light therapy
Makeup services
Manicure
Massage
Neck massage
Pedicure
Salon
Steam room
Waxing services
Concierge
Gift shop
Newspaper
Non-smoking hotel
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
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Room features
Bathrobes
Air conditioning
Desk
Interconnected rooms available
Private balcony
Coffee / tea maker
Cable / satellite TV
Complimentary toiletries
Room service
Safe
Seating area
Telephone
Wardrobe / closet
Iron
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
On-demand movies
iPod docking station
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Charming
Location
Full view
95Great for walkers
Grade: 95 out of 100
40Restaurantswithin 0.3 miles
14Attractionswithin 0.3 miles
Contact
9601 3rd Ave, Stone Harbor, NJ 08247-1930
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368Reviews5Q+A99Room tips
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After reading the TripAdvisor reviews of The Reeds at Shelter Haven, my expectations were low. However, after our recent visit I feel inclined to express just how happy I was with our experience. We pulled up to the valet and were warmly greeted by three very friendly employees. One immediately began unpacking our bags while the other got us checked in within a minute. We were taken directly up to our room which was clean, modern and well appointed. While the room was small there was ample room for both my two daughters and myself. A small terrace provided a view of the town. There is a small mini fridge, large screen TV, chest of drawers and closet. As far as service goes I don’t have one complaint. I called down for room service and it was delivered in under 30 minutes. We needed an extra set of toiletries and within 10 minutes a smiling employee delivered a bag full of extras. The valet ran smoothly when we needed our car. Housekeeping came daily and turndown service came with dessert in a sweet little box. Plenty of towels and pillows were provided. We came for the location and the beach. The location simply can’t be beat. Coffee Talk (a necessity) and endless restaurants and shops are all within a half minutes’ walk. A cute movie theater is around the corner. The beach is a five minute walk away but the hotel shuttle runs frequently. Once we arrived at the beach full service was waiting for us - chairs, umbrellas, towels, ice cream, iced water bottles all served with great attitudes and smiles. Our breakfast at Water Star Grille provided a beautiful view. Our omelettes and waffles were served in a timely manner and delicious. We will definitely return to the Reeds but perhaps to a larger room. As far as convenience goes the Reeds has it all!…
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Date of stay: July 2021Trip type: Traveled with family
Helpful
Nice property, fun staff, great food, wonderful event venue. But the hotel management (Justin) at their discretion will apply charges to your credit card! We had a block of rooms almost the entire hotel! Our card was charged $380 for noise even though we were next to the elevator shaft and our neighbors were are friends, one couple was charged $200 for smoking on the balcony - They don't smoke! Another found a pill on their floor googled it was for herpes! Safe to say the cleaning staff smokes on your balcony when they should be vacuuming a prior guest dropped medication off your carpet! When approached Justin/Jason Asst. manager treats you like your a one and done as if your not ever coming back so wtf I'll raise my revenue with outlandish penalties! If you have a wedding here, it will be wonderful, if you eat here the food will be great, the staff is cool but the Hotel management are D-Bags. Stay elsewhere and drink, eat and party here! Were still fighting with visa to get our $380 back! Our family goes there weekly by car and by boat, that week alone our family's combined spending at Reeds was over $40,000 with our sons wedding! We will be trying some new places like Icona, Windrift, and the Inlet.…
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Date of stay: June 2021
Value
Location
Service
Room Tip: Go for the view, hang for some drinks, try the food, stay somewhere esle.
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Helpful
Response from Emily S, Marketing at The Reeds at Shelter Haven
Responded 2 weeks ago
Hi B_Man-- we are sorry to learn of your disappointments, although, we are happy to hear that you enjoyed our staff, food and our property for your family’s wedding event venue. Providing the very best for our wedding couple’s and their guests is one of the main reasons that we are one of the most successful wedding venues in the area. At the same time, we must ensure that our non-wedding guests are finding their experience just as enjoyable. In trying to please both, we regret to learn that we fell short in your experience. We are investigating your concerns with our management and will provide ongoing training for situations like these. We love hearing you are loyal guests to The Reeds, and we hope to have the opportunities to restore your confidence the next time we see you.
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For the high prices, we expected much more. Although the physical plant is lovely and the room itself was well appointed, it was not ready at check in time and no one came to clean it the next day until we were showering to go to dinner. Our room Keurig malfunctioned and we were promised a new one but none came until we complained again 8 hours later. The Sax restaurant kept us waiting at the door while a hostess tried to bus dishes and clean the table with a hand wipe.( The dining room was almost empty) When a server finally took a drink order we waited without while server chatted with another diner, we left. (We had fabulous dinners AND service at other restaurants in town.) The hot tub was out of order and the "plunge pool" had a dirt ring and was full of brown grit on the bottom. The beach was beautiful until we were told on day one that the hotel was closing the beach due to storm warning. On day 2 they took our umbrella away due to wind. As a skin cancer survivor that meant we had to leave. No one asked us if we enjoyed our stay -just that they would email a receipt! Our stay here left a lot to be desired and we would not return here.…
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Date of stay: June 2021
Helpful
Response from Emily S, Marketing at The Reeds at Shelter Haven
Responded 2 weeks ago
Hello, thank you for your feedback. We are happy to hear that you found our rooms and hotel beautiful. We take great pride in our service and our menu options, but we are sorry to see that we have missed the mark during your visit. We are committed to bringing impeccable service to all our guests and take concerns such as yours very seriously. We have shared your feedback with our executive team and culinary teams, and our General Manager will be reaching out to you directly if she has not done so already. We apologize again and hope to have the opportunity to welcome you back for an experience that is more reflective of our incredibly high standards at The Reeds!
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We stayed in the Skye Suite and were not disappointed. the Bedroom has its own private balcony and an en suite bathroom. The tub is huge and very deep, the shower has multiple jets and 2 large sink areas with plenty of space. We used pullout bed by the sink which was okay. There is a full kitchen nicer than most homes which we didn't stay long enough to use (3). There is a beautiful dining table for 8 if wanted to hold catered dinner party with another deck overlooking bay. The on site restaurant was good, but we weren't used to the sharing so at first prices look high until they explained large portions for group to share. We loved going to beach and having umbrella and chairs set up + towels and water for us with no lugging. There is a beach shuttle, but we walked everyday only couple of blocks. We also used the kayaks which was fun. I definitely recommend The Reeds!…
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Date of stay: May 2021
Rooms
Cleanliness
Service
Room Tip: Skye Suite has 2 balconies plus city view
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Helpful
Response from Emily S, Marketing at The Reeds at Shelter Haven
Responded Jun 7, 2021
Hi there, thank you so much for this amazing review! We appreciate you taking the time to share your Reeds experience with us, and look forward to welcoming you back for another memorable stay full of delectable dining options, fun bay activities, and relaxation in your luxurious accommodations!
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Just spend 2 nights in a bay view deluxe suite at the Reeds! We were greeted by an awesome valet who was so informative, helpful, and friendly! When we entered our suite, Diane the concierge left us a note and a cheese and fruit platter to kick off our special get away! The suite was beautiful, refrigerator, wine glasses, microwave, coffee maker, dishes, and utensils were all provided. The beds were super comfortable and nightly turn down service for the sofa bed was greatly appreciated. The outdoor restaurant was a great place to drink and eat! Cosmos and espresso martinis were outstanding! Luckily, we were able to use the beach service, due to great weather, loved the chairs and umbrella set up! Every employee was super friendly and helpful! The town is beautiful, so many awesome stores and restaurants! Highly recommended! …
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Date of stay: May 2021Trip type: Traveled with friends
Helpful
Response from Emily Seltzer, Marketing at The Reeds at Shelter Haven
Responded May 17, 2021
Hi there, thank you so much for taking the time to leave us this wonderful review! We are so honored you chose to spend your time celebrating such a momentous occasion with us at The Reeds-- enjoying everything we have to offer from our top notch service to delectable dining options and luxurious accommodations. We truly look forward to welcoming you back for much tasty cosmos and espresso martinis overlooking the bay again soon!
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PRICE RANGE
$144 - $526 (Based on Average Rates for a Standard Room)
LOCATION
United StatesNew JerseyJersey ShoreCape May CountyStone Harbor
NUMBER OF ROOMS
58
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Claim Your Listing Frequently Asked Questions about The Reeds at Shelter Haven
Which popular attractions are close to The Reeds at Shelter Haven?
Nearby attractions include The Well Dressed Olive (0.1 miles), Blue Eden (0.1 miles), and Downtown Stone Harbor (0.04 miles).
What are some of the property amenities at The Reeds at Shelter Haven?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at The Reeds at Shelter Haven?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at The Reeds at Shelter Haven?
Guests can enjoy an on-site restaurant, a lounge, and an outdoor dining area during their stay.
Is parking available at The Reeds at Shelter Haven?
Yes, paid public parking nearby, paid public parking on-site, and valet parking are available to guests.
What are some restaurants close to The Reeds at Shelter Haven?
Conveniently located restaurants include Springer's Homemade Ice Cream, Fred's Tavern, and Jay's on Third.
Are there opportunities to exercise at The Reeds at Shelter Haven?
Yes, guests have access to a heated pool and yoga classes during their stay.
Is The Reeds at Shelter Haven located near the city center?
Yes, it is 0.2 miles away from the center of Stone Harbor.
Are any cleaning services offered at The Reeds at Shelter Haven?
Yes, dry cleaning and laundry service are offered to guests.
Does The Reeds at Shelter Haven offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Are there any historical sites close to The Reeds at Shelter Haven?
Many travelers enjoy visiting Naval Air Station Wildwood Aviation Museum (8.7 miles), Historic Cold Spring Village (9.7 miles), and Veterans Park (7.9 miles).