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BEST WESTERN The Garden Executive Hotel

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BEST WESTERN The Garden Executive Hotel
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135 Reviews from our TripAdvisor Community

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Showing 131: English reviews
piscataway, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

I was satisfied with the services overall,pretty clean,.The front person was very nice and helpful.,very good location ,there are a lot of choices of places to eat.,Red lobster,Chipotles,taco bell,etc

Review collected in partnership with Best Western

Helpful?
Thank Edda W
2 reviews
1 of 5 stars Reviewed 3 weeks ago via mobile

Clothes washer, treadmill, hair dryer all didn't work. Staff were pleasant, though checking in took a long time because only one person was there, and they didn't seem too troubled by broken appliances. Had to stay here because of a group thing for my son's soccer team. Very disappointing - stay away! Lots of other options nearby.

Helpful?
Thank JAD157

Travelers are raving about these South Plainfield hotels

London,ON, Canada
Level Contributor
5 reviews
5 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

The stay was correct. just 2 issues to report about : the fitness room was not Ok, no item working. I was told that the items will be replaced ! the second is that for the continental breakfast, the sausage and potatoes were made ready around 7 am, when the breakfast starts at 6 am (breakfast of sunday 26 june)

Review collected in partnership with Best Western

Helpful?
Thank Charles M
Aurora, United States
2 reviews
3 of 5 stars Reviewed 4 weeks ago

There was only one desk clerk when we checked in and there were eight people ahead of us. The TV in the room had fuzzy reception and we could not get any of the lower numbered channels. The selections at breakfast were not as varied as other Best Westerns I have stayed at. The breakfast room was too small to... More 

Review collected in partnership with Best Western

Helpful?
Thank Joseph S
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago via mobile

The only bright spot about the visit was Delmy, of housekeeping. She was friendly and assisted us in finding what we needed. Other than that, all I heard were excuses... Our key card did not function properly from the start. When I took it to the front desk I was told that I probably demagnetized it by putting it next... More 

Helpful?
Thank Lisa D
Noida, India
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The rooms were spacious but the wifi was very slow. There was no elevator so we had to haul up our luggages. Totally a hassle. The breakfast room was very small. it could seat maybe just 12 people. The choice of food was also very limited. The area around was neat but not picturesque. The beds were comfortable and neat.... More 

Helpful?
Thank varshasarkar72
costa mesa
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed June 15, 2016

The property is outdated with no elevator and services such as vending and Ice located on only one floor. The rooms are small as is the bathroom. TV was very small and reception cut out a lot. Extensive use of air freshener to cover the smell of sewage. Internet slows to a crawl when people arrive in the evening. General... More 

Review collected in partnership with Best Western

Helpful?
1 Thank ajmcgary73
Jonathan L, Manager at BEST WESTERN The Garden Executive Hotel, responded to this review

Hello there Gary, we apologize for the hotel not meeting your expectations. We had just completed our guest rooms renovation, and will be starting our public area renovation soon. We rarely receive Wifi complaints, so it is certainly alarming to hear, we will investigate. We take great pride in the quality of our guests, and will certainly follow your observation... More 

Fort Mill, South Carolina
Level Contributor
167 reviews
115 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
4 of 5 stars Reviewed June 14, 2016

Check in was smooth. Hotel has a U shaped layout, and is pretty big to walk around. Housekeeping forgot to replenish the towels (I had none) and didnt take out the bathroom trash. I used the "business computer" and printed some things I needed out. TV is a flat screen, but reception kept going in and out due to poor... More 

Helpful?
Thank DaysofThundr46
Jonathan L, Manager at BEST WESTERN The Garden Executive Hotel, responded to this review

Greetings! Thank you for the solid rating on your review. I do apologize for the housekeeper missing the towels and trash in the bathroom. We will look into what might have happened. We look forward to seeing you again on your way back! Sincerely, Jonathan Lin jlin@friendwell.com More 

Roanoke, United States
1 review
3 of 5 stars Reviewed June 14, 2016

On the surface the room was clean and the decor, inviting. However, once in there, pre-existing damages became aparent. The window was cracked, the fridge was dented inside and the cracked shelf broke. The sheets had big brown staining. The breakfast bar was very tight and it was dificult to maneuver with other guests attempting the same thing. The overnight... More 

Review collected in partnership with Best Western

Helpful?
Thank Luvina R
Jonathan L, Manager at BEST WESTERN The Garden Executive Hotel, responded to this review

Good day Luvina, Thank you for pointing out the cracks in our guest rooms conditions (pun intended). We will certainly look into the issues you pointed out. We have the plans drawn for the breakfast area expansion as well as lobby renovation, we hope you will come back again to see the difference. Sincerely, Jonathan Lin jlin@friendwell.com More 

Kent Island, Maryland
Level Contributor
27 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 12, 2016

The Free Breakfast is just okey ,better than none. The Breakfast room was small . WE have an adjoining room since we are travelling with 7 people ,4 kids and 3 adults . The hotel was clean ,nice clean Bathroom ,full bed is kinda narrow for 2 people but it did work .The location is .too many traffic lights before... More 

Helpful?
Thank Sobetree
Jonathan L, Manager at BEST WESTERN The Garden Executive Hotel, responded to this review

Greetings! Thank you for your comments. We are in the plans to renovate our public area, especially increasing the breakfast area. We hope you will have a chance to come back to see the difference a few months down the road. We are indeed 5 exits on Route 287 away from the Turnpike, which is about a 10-minute detour. Thank... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Golf course
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access

Additional Information about BEST WESTERN The Garden Executive Hotel

Address: 101 New World Way, South Plainfield, NJ 07080
Location: United States > New Jersey > South Plainfield
Price Range: $84 - $114 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN The Garden Executive Hotel 2.5*
Number of rooms: 90
Reservation Options:
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Also Known As:
South Plainfield Best Western
Best Western South Plainfield
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