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Residence Inn Saddle River

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Residence Inn Saddle River
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138 Reviews from our TripAdvisor Community

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Showing 136: English reviews
Brooklyn, New York
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I was there with Family and Friends and had an amazing time, the staff was very accommodating and friendly. We would defiantly come back. I would recommend this hotel for anyone who wants a nice relaxing place to stay at.

Helpful?
Thank Joel W
GM122, General Manager at Residence Inn Saddle River, responded to this review

Joel - Thank you for your review. We are so glad you enjoyed your time with Family & Friends. Serving you and your friends was truly a pleasure. We look forward to your return soon. More 

Pawling, NY, USA
Level Contributor
23 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 5 weeks ago

The rooms are quite clean, mattresses very good. There is a complete kitchen, full sized refrigerator, silverware, kitchen tools and utensils. Conspicuous by absence: usb charging outlets, in 2016. These don't cost much when purchased in bulk, and to have this detract from the experience at this property is inexcusable.

Helpful?
Thank wlipman
GM122, General Manager at Residence Inn Saddle River, responded to this review

Thank your for your comments. I am so sorry we do not have USB jacks built in. I have shared your comments with our ownership and understand built in jacks may be a part of our upcoming renovations. More 

Glastonbury, Connecticut
Level Contributor
84 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
1 of 5 stars Reviewed August 22, 2016

I am a Gold Elite status member of Marriott Rewards. I say this because my family and I have stayed in many Marriotts and this was about the worst experience ever. We checked in early without a problem and were assigned to building 3. As we walked to our room, my grandson stated, "There is a weird smell in this... More 

Helpful?
Thank nwb
GM122, General Manager at Residence Inn Saddle River, responded to this review

NWB - It takes frequent travel, many times away from family and friends, to earn enough points to become a Marriott Rewards Gold Elite member. We consider it an honor when loyal members redeem points to make up on some of that lost time with family / friends. We are so sorry that your experience was not one representative of... More 

A TripAdvisor Member
4 of 5 stars Reviewed August 17, 2016 via mobile

Good location for shopping Easy to access from no. 17 Nice pool, which opens late (9am) which is sad if you suffer from jetlag Good breakfast Nice seating area outside Small gym which is full in morning Dogs are allowed. Which is not nice for others.

Helpful?
Thank A TripAdvisor Member
GM122, General Manager at Residence Inn Saddle River, responded to this review

Thank you for sharing your experience. We appreciate your comments and look forward to serving you again on future visits. More 

Auburn, Maine
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed August 9, 2016

Just spent a long weekend here. What I expect from a hotel is a room that is quiet, clean and where everything in the room works. This hotel delivered on all three points. I stayed in a queen studio suite which had the advantage ,for me, of the bedroom having it's own door. You see,my wife gets up before me... More 

Helpful?
Thank Dennis L
GM122, General Manager at Residence Inn Saddle River, responded to this review

Thank you Dennis L. for sharing your experience. We are thrilled to know we delivered exactly what you needed for your long weekend away. We look forward to welcoming you back when you return to the area. More 

1 review
2 of 5 stars Reviewed July 30, 2016

I stayed here with my family for about two weeks while waiting to close on our new home. To be honest, those were two utterly miserable weeks. The room itself is quite decent. However, the other guests staying in our building totally detracted from my stay. They family directly above the room seemed to be up until three or four... More 

Helpful?
Thank Kim P
GM122, General Manager at Residence Inn Saddle River, responded to this review

Kim - while not one of our proudest reviews I still want to thank you for sharing your experience with us. It is through the feedback of our guests that we are truly able to reach our goal of creating exceptional customer service experiences. As a blind response, I am not sure which building or over what dates you stayed.... More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 23, 2016 via mobile

I stayed at Residence Inn Saddle River over the 4th of July weekend. I found all the staff to be very helpful and friendly. I saw other reviews for the same weekend and I think the reviews do not represent the facts. I would just say there are two sides of every story. I would never judge a hotel based... More 

Helpful?
Thank Dunetraveler
GM122, General Manager at Residence Inn Saddle River, responded to this review

Thank you Dunetraveler for taking the time to share your experience about our difficult 4th of July weekend. As you experienced, the team truly does strive to make all our guests feel at home. We look forward to welcoming you on your next weekend get-a-way to Saddle River. More 

Freeport, New York
Level Contributor
162 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
5 of 5 stars Reviewed July 15, 2016 via mobile

Stayed a week, had business to tend to close by. Great service and clean. Everything is clean. Rooms (I had a king studio) was great. Small full function kitchen and full bath. Little living room and it was nicely decorated and very comfortable. Parking is tough and sometimes cannot find spots. Breakfast every morning was great. The facilities were great.... More 

Helpful?
Thank Mcoh9570
GM122, General Manager at Residence Inn Saddle River, responded to this review

Thank you for taking the time to share your experience. We appreciate your rating and recommendation of our location. We hope to have the opportunity to serve you again. More 

Silver Spring, Maryland
Level Contributor
6 reviews
4 hotel reviews
4 of 5 stars Reviewed July 5, 2016

We stayed three different times at this hotel. Nice people, very welcoming. It is a pet friendly hotel, but the fee is too much for the pet... The breakfast is very good, and we could have it outside, on the patio, with our dog in leash, so it was great! Everything was super clean in our 1 bedroom suite and... More 

Helpful?
Thank florence R
GM122, General Manager at Residence Inn Saddle River, responded to this review

Florence R. Thank you for taking the time to share your experiences. It sometimes feels like we penalize guests for travelling with their "fur-babies" and have always hated that we call it a "Pet Fee”. With escalating costs we struggle each year to not increase our fees. We know $75.00 is nothing to bark at. The fee is not intended... More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed July 4, 2016 via mobile

We had a great first 2 nights . Last night stay was horrible. Pool closed at 5 pm for "extensive cleaning ". The following  morning  the pool was emptied,  and was a may be to reopen at 12 or 1 . We were a group who got together for a reunion, needless to say all of the kids were sad... More 

Helpful?
1 Thank shelly o
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Free Parking
GreenPartner Learn More
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Laundry Service

Additional Information about Residence Inn Saddle River

Address: 7 Boroline Rd, Saddle River, NJ 07458-2381
Location: United States > New Jersey > Saddle River
Price Range: $170 - $262 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Saddle River 3*
Number of rooms: 174
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Also Known As:
Residence Inn Saddle River Hotel Saddle River
Saddle River Residence Inn
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