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1. muffins is not breakfast
2. very loud due to it being on the highway
3. dirty rooms and my bathroom door didn't shut
4. no change of towels etc unless you stay some 10 days or more
5. at 120 a day, i definitely...More
Thank Harsh G
Response from 00esa, Manager at Extended Stay America - Meadowlands - RutherfordResponded 2 weeks ago
Harsh, we are sorry for the unpleasant stay you had with us. We have asked our housekeeping and maintenance team to be more diligent going forward. Also, we will share your feedback with our Brand Leaders to determine new breakfast offerings. Please visit us again...More
The front desk staff is so nice and friendly and want to make sure that you have a great stay. The hotel is located in a nice quiet area. The rooms are nice and clean with a full kitchen and kitchen supplies are available to...More
Response from 00esa, Manager at Extended Stay America - Meadowlands - RutherfordResponded August 19, 2018
Thank you for staying at Extended Stay America. We are delighted to read you liked our convenient location and as well as your well-appointed room. Thanks again for being our guest, and we look forward to your next visit.
POOR BUSINESS PRACTICES, DISORGANIZED, LOWEST STANDARDS.
The rugs, sheets, furniture and bathroom was out of a 1980s brothel movie, complete with sticky floors and gobs of stuff on the sofa.
The errors in the reservation were compounded by an apathetic staff looking to double talk...More
Thank Mark S
Response from 00esa, Manager at Extended Stay America - Meadowlands - RutherfordResponded 3 weeks ago
Mark, we sincerely apologize for our room was not to your expectations. Moreover, our staff was not polite to resolve the issue to your satisfaction. Please reach out our front desk with regards to the charges, as they will review and assist your further. We...More
Well if u stay a week then you get the housekeeping service if not you have to take the dirty towels for new ones at the lobby. The sets of pots, spoon plates nd so on have to be picked up at the lobby if...More
Thank Abidemi O
Response from 00esa, Manager at Extended Stay America - Meadowlands - RutherfordResponded July 2, 2018
Abidemi, thank you for being our guest and for providing your feedback. We are glad to know you had an overall comfortable stay and that you liked our affordable prices.However, we are sorry to know you didn’t like our hotel policies. It was a pleasure...More
You show up and are greeted. Reservation is confirmed and check in is completed. Room is on the larger size, comfortable and quiet. Room and Bathroom are clean. TV and heat both work like they should. No surprises or disappointments.More
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3 Thank Y9098HZscottb
Response from 00esa, Manager at Extended Stay America - Meadowlands - RutherfordResponded February 16, 2018
Thank you for being our guest at Extended Stay America. We are pleased to know your stay with us was enjoyable and that you were impressed with your clean room. It was good to have you here, and we hope to welcome you back soon....More