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Extended Stay America - Meadowlands - Rutherford

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750 Edwin L Ward Sr Memorial Hwy, Rutherford, NJ 07070-2589
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Traveler (17)
Room & Suite (31)
Dining (2)

About

#2 of 2 hotels in Rutherford
Location
Cleanliness
Service
Value
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
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Property amenities
Free parking
Parking
Free breakfast
Vending machine
Pets Allowed ( Dog / Pet Friendly )
Non-smoking hotel
Laundry service
Self-serve laundry
Room features
Air conditioning
Kitchenette
Microwave
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
English, Spanish
Hotel links
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161Reviews4Q+A23Room tips
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Popular mentions
Ms dee wrote a review Jan 2021
Palisades Park, New Jersey2 contributions
I’ve been staying here on & off for over 2 months. I try to keep to myself. I never complain. Like right now, since 8am this morning the tv keeps going in and out of static. I didn’t call the front desk and complain. Or when I cleaned the sink yesterday and black stuff came out of nowhere, I didn’t call them and complain. I almost threw up though. I’ve never not paid for my stay. Yes, a lot of the time I sleep late and have to rush and book the room in the morning but I always pay. If you, don’t rebook ur stay before 11am, the front desk calls u every 15 mins. I already have bad anxiety and this makes it so much worse. I’ve been given a lecture a bunch of times and I’m much better now then I was because I don’t want to make anyone else’s job harder. But I’m really upset because yesterday I made my reservation online through extended stay and the front desk calls and says that she doesn’t see my reservation. So I give her the confirmation number and she tells me that the confirmation number means nothing because it’s not in her system. So I called the 800 number like she told me I had to do and the customer service rep says that she see the reservation and it should pop up soon. I call back the front desk and I ask her to call the extended stay online people and she said it’s not up to her to call them and they know that they need to call her. So then I call back the 800 ESA number and a nice guy says he will call her. I am out on hold for ten mins and he comes back on the line saying that she has him on hold that’s why it’s taking so long. He comes back another 5 mins later to say that she has the reservation now . Then she starts calling me. Honestly, I let it ring because I was aggravated. I go downstairs and then there was an hour ordeal because my card wasn’t working so I had to use my emergency card because I couldn’t take it anymore. I pay 80$ every night and it’s cheap for a couple days. Two months I’ve paid 4800$. And no, they don’t owe me a thing but some consideration, maybe even some respect would be nice. I try to fade into the background and keep it moving. There is another front desk lady who I love. she is great. She’s mad cool and calls me once in the morning if she hasn’t heard from me. That’s all. Just once. And tbh because she treats me with respect that’s why I rebook so quickly. Jeff the manager is a good guy. He tried to explain why I get harassed about rebooking quickly . So I wouldn’t take it personal but I still do. Because even is I don’t rebook until 12pm no one is going to take my room because of the 24 hour covid Rule. I must say though that this extended stay is so much better then East Rutherford. That place is the worst! Enjoy ur ride!
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Date of stay: January 2021Trip type: Traveled on business
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Response from ESA GM, General Manager at Extended Stay America - Meadowlands - Rutherford
Responded Jan 28, 2021
Thank you for sharing your comments. We apologize for the service issues you experienced at our front desk. We want every guest to be treated with respect and authentic, friendly service. Therefore, we regret this was not your experience. Your feedback will be used to improve our services, and we appreciate your patience. We hope you will consider giving us a second chance to provide you the hospitality you deserve. Sincerely, Hotel Management
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LOUISE H wrote a review Aug 2020
Ridgefield Park, New Jersey12 contributions2 helpful votes
+1
Hotel's Favorite
I needed a place to stay due to major power outage in my area after hurricane Isaias on august 3. After searching online I found this extended stay location (750 Edwin L. Ward, Sr. Memorial Hwy. Rutherford, New Jersey) and booked 2 rooms at a reasonable price, besides the hallway smelling like Marijuana after one guy walking out his room with a cloud of smoke behind him; when i finally got to my room it was a pleasant surprise; the room was big and spacious, it was CLEAN with a fully equipped kitchenette, updated bathroom, no carpets on the floor which was awesome..I would recommend 👌
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Date of stay: August 2020Trip type: Traveled as a couple
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Response from iResponze Alerts, Agency / Consultant at Extended Stay America - Meadowlands - Rutherford
Responded Aug 6, 2020
Louise, thank you for sharing the details of your experience at Extended Stay America. We are delighted to know that you had an excellent stay with us. We are particularly glad your room provided all the comforts you expected and that you enjoyed all of the in-room amenities we provide. Thank you for recommending us to future guests! We look forward to welcoming you back soon. Sincerely, Hotel Management
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Jackie V wrote a review Mar 2020
2 contributions
Horrible customer service dirty sheets there was no heat microwave didn’t work bathroom full of hairs towels dirty room seemed it hadn’t been clean in months do not get a room here. Manager seemed very unconcerned never even called after I was told I would receive a call back!
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Date of stay: March 2020Trip type: Traveled as a couple
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Response from iResponze A, Manager at Extended Stay America - Meadowlands - Rutherford
Responded Mar 27, 2020
Thank you for your review. We are sorry for the difficulties you experienced during your stay, and our service and accommodations did not meet your expectations. Your feedback is discussed with the appropriate individuals ensuring we take the necessary steps to improve the quality of not only our service but also our facilities going ahead. We value your comments and truly hope you will consider giving us another opportunity to serve you better in the future. Sincerely, Hotel Management
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Thomas D wrote a review Dec 2019
Freising, Germany992 contributions223 helpful votes
This accommodation was surprisingly new and clean. Staff has been friendly during our stay. The „breakfast“ is not worth a visit! The very big disadvantage is the remote location! There are no shops, restaurants or public transport within a short walking distance! I won‘t stay there again.
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Date of stay: December 2019
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Response from iResponze A, Manager at Extended Stay America - Meadowlands - Rutherford
Responded Dec 9, 2019
Thomas, Thank you for being our guest. Although you liked our refreshing property as well as our cordial associates, we are sorry our location was not that appealing to you. It is also disappointing to know our grab-and-go breakfast was not to your expectations. Your comments about it will be shared with our brand leaders to assist them when determining new breakfast offerings. We urge you to choose us again as we are confident your next stay will be a much better one. Sincerely, Hotel Management
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Erick H wrote a review Nov 2019
Elizabeth, New Jersey18 contributions5 helpful votes
I only stayed 2 nights, my only complaint is that free breakfast was part of my booking and it wasn't nothing closed to a breakfast was just coffee and some snacks. Is a shame to be offering some breakfast and been serving this. For a quick stay and if you don't care about breakfast is good to stay here. Didn't have any issue in the room.
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Date of stay: November 2019Trip type: Traveled with friends
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Response from iResponze A, Manager at Extended Stay America - Meadowlands - Rutherford
Responded Nov 17, 2019
Erick H, Although you had an overall satisfactory stay, we are sorry our complimentary breakfast offerings did not meet your satisfaction. When we receive this type of valuable feedback, it is always shared with our Brand Leaders so they have knowledge of our guests' desires regarding breakfast choices and assists them in determining new future offerings. Thank you for your feedback, and please consider staying with us again. Sincerely, Hotel Management
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PRICE RANGE
$101 - $143 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
extended stay america meadowlands - rutherford hotel rutherford, extended stay america rutherford, extended stay rutherford, rutherford extended stay
LOCATION
United StatesNew JerseyRutherford
NUMBER OF ROOMS
127
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Frequently Asked Questions about Extended Stay America - Meadowlands - Rutherford
Which popular attractions are close to Extended Stay America - Meadowlands - Rutherford?
Nearby attractions include Hamilton Park (4.9 miles), Empty Sky - 9/11 Memorial (4.3 miles), and Branch Brook Park (4.4 miles).
What are some of the property amenities at Extended Stay America - Meadowlands - Rutherford?
Some of the more popular amenities offered include free breakfast, free parking, and laundry service.
Which room amenities are available at Extended Stay America - Meadowlands - Rutherford?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Extended Stay America - Meadowlands - Rutherford?
Guests can enjoy free breakfast during their stay.
Is parking available at Extended Stay America - Meadowlands - Rutherford?
Yes, free parking is available to guests.
What are some restaurants close to Extended Stay America - Meadowlands - Rutherford?
Conveniently located restaurants include Matthew's Italian Restaurant, Cafe Matisse, and La Sorrentina.
Are any cleaning services offered at Extended Stay America - Meadowlands - Rutherford?
Yes, laundry service and self serve laundry are offered to guests.
Are pets allowed at Extended Stay America - Meadowlands - Rutherford?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Extended Stay America - Meadowlands - Rutherford?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Extended Stay America - Meadowlands - Rutherford?
Many travelers enjoy visiting Hamilton Park (4.9 miles) and Gethsemane Cemetery (4.2 miles).
Is Extended Stay America - Meadowlands - Rutherford accessible?
Yes, it offers wheelchair access. For specific inquiries, we recommend calling ahead to confirm.