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Extended Stay America - Red Bank - Middletown

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Extended Stay America - Red Bank - Middletown
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178 Reviews from our TripAdvisor Community

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Showing 178: English reviews
Hyderabad, India
Level Contributor
22 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I spent two weeks here with my family. Check-In is quick. Room is decent in size with kitchen and uninterrupted wifi. . They will provide basic utensils on request, provided iron box and table. TV is hardly used because of very less channels, only 6. Wifi is locked to connect over ChromeCast. Breakfast with limited options like bars, tea, coffee... More 

Helpful?
Thank Vanabhaskar K
Manager_11525, Manager at Extended Stay America - Red Bank - Middletown, responded to this review

We appreciate you taking the time to write a review and for choosing to stay with us. I'm glad to see you and your family were able to have a great stay at our hotel. In regards to your comments on extending your stay, I will make sure our staff is trained properly on making this happen seamlessly. The staff... More 

Red Bank, New Jersey
Level Contributor
51 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed July 13, 2016 via mobile

Stayed for a week in between sale of one home and closing on my new home. Pros: inexpensive, very friendly staff, convenience of kitchenette. Cons: loud - woken up every night with dogs barking, people walking around, etc - exhausted after my week there; loading / unloading difficult - no automatic doors and no one at front desk even holds... More 

Helpful?
Thank Jessica G
Red Bank, New Jersey
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 20, 2016

Check in was smooth, a minor bump, that was handled the next morning by a very friendly professional front desk manager. Left the counter feeling like a valued customer and that my complaint had been heard and would be addressed. The room is clean, with plenty of towels, hangers, ironing board, iron, kitchen supplies. Close to shopping if you want... More 

Helpful?
1 Thank Erica R
Manager_11525, General Manager at Extended Stay America - Red Bank - Middletown, responded to this review

Thank you so much for posting a review of our property. I'm so pleased to hear that our staff provided you with exceptional customer service and a comfortable stay! I will be sure to share your great feedback with the entire team. The staff and I would like to thank you again for posting your review. We look forward to... More 

Stafford, Virginia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed May 2, 2016

In all fairness, I must say that we never entered the room we had booked. The reason was that just parking in their lot and walking into their lobby area was such a complete turn-off after having just spent a wonderful first night at the nearby Courtyard Lincroft (sold out and couldn't book a second night there) that we turned... More 

Helpful?
1 Thank Anne S
Manager_11525, General Manager at Extended Stay America - Red Bank - Middletown, responded to this review

Your review for our hotel was recently brought to my attention. The situation you described is unacceptable, and I sincerely apologize for your experience. In response to your feedback, I will retrain our front desk staff to ensure that each guest receives professional customer service. Additionally, I will make sure our lobby meets our company’s high standards to ensure your... More 

1 review
5 of 5 stars Reviewed May 2, 2016 via mobile

Room was clean and nice. We stayed here because I was running the NJ marathon & half marathon. I appreciated the late check out since I was able to shower/change after a rainy cold race. Good amenities for the cost.

Helpful?
Thank Janet S
Manager_11525, General Manager at Extended Stay America - Red Bank - Middletown, responded to this review

Thank you so much for posting a review of our property. I'm so pleased to hear that we were able to accommodate your late checkout request, and that our amenities were to your liking. It’s great to read that you found our hotel to be a good value. Thank you again for sharing your experience with us. We would love... More 

Vermont
Level Contributor
98 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
2 of 5 stars Reviewed May 1, 2016

There were 3 of us so we booked a room with two beds, The front desk checked us into a room with one double. Went down to ask for a cot which they don't offer, so they put us in a smoking room with two beds. (not too healthy for us or my toddler), but we were told it was... More 

Helpful?
1 Thank AuntJeanie
Manager_11525, General Manager at Extended Stay America - Red Bank - Middletown, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. I sincerely apologize that your requested room type was not available upon your arrival. To uphold our company's high standards, we will closely monitor our room inventory moving forward. Additionally, I will work with our staff to ensure we are implementing deep cleaning and... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed April 5, 2016

Couldn't locate our reservation even though we called that day to check, charged my sister twice for room, tried to charge me twice, broken airconditioner, out of date decor, needs to be refurbished for the high end area it is located in, made to come down late at night to put 10$ extra on credit card for additional guest, continental... More 

Helpful?
Thank Gailkimm101
Manager_11525, General Manager at Extended Stay America - Red Bank - Middletown, responded to this review

I appreciate you taking the time to write a review of your experience with us. I sincerely apologize that your stay was not to our company’s high standards. In response to your feedback, I will review our billing procedures with our front desk staff and will make sure we are thoroughly inspecting rooms to ensure that each guest has a... More 

California City, California
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed March 16, 2016

Tried charging me for a room I already paid for online. Then the room had a hole above the toilet and when the people on the floor above us would flush their toilet a flood of water would poor into our toilet...gross. The fridge didn't work... They moved us to a Non Smoking King which it turns out had been... More 

Helpful?
1 Thank Chris B
Forked River
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed February 27, 2016

I had a reservation for a non-smoking suite with a king sized bed and an internet special rate. At check in which was before the 6 pm cutoff that guarantees the room preferences, the hotel charged me a somewhat higher rate and we were handed our room key cards. Upon entering the room, which was average at best, we discovered... More 

Helpful?
2 Thank Joseph N
Freehold
2 reviews
5 of 5 stars Reviewed February 24, 2016

I have been here in transitional housing since November 2015. The staff is what makes this hotel great; always friendly, helpful, and cannot do enough for you!!! Front desk - Purvis, Nadine, and CJ; housekeeping - Karen and Shamyka; Maintenance - Joe; all top notch in their attitude and willingness to make your stay the best experience possible. The extended... More 

Helpful?
Thank Jon F
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
  • Free Breakfast
  • Concierge

Additional Information about Extended Stay America - Red Bank - Middletown

Address: 329 Newman Springs Rd, Red Bank, NJ 07701-5657
Location: United States > New Jersey > Red Bank
Price Range: $87 - $192 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Red Bank - Middletown 2.5*
Number of rooms: 116
Reservation Options:
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Also Known As:
Extended Stayamerica Red Bank
Extended Stay Red Bank
Red Bank Extended Stay
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