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Extended Stay America - Ramsey - Upper Saddle River

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Extended Stay America - Ramsey - Upper Saddle River
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61 Reviews from our TripAdvisor Community

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Showing 60: English reviews
Level Contributor
30 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

I have stayed here a few times on business. It is a very inexpensive hotel in a good location. I usually don't have a car and there is an Olive Garden right next door and Gravity Vault (I'm a rock climber) within walking distance. The rooms need repair. On my most recent visit the bedside light didn't work and the... More 

Helpful?
Thank Jessica H
Ramsey, New Jersey
1 review
5 of 5 stars Reviewed 2 weeks ago

The hotel staff is always very friendly and helpful. Yesterday William went above and beyond his normal responsibilities, without hesitation, and printed a document for me on the hotel's printer. The hotel does not have public computers and printers so his helpfulness saved me a trip to a nearby Staples.

Helpful?
Thank fender127
Manager_11525, Manager at Extended Stay America - Ramsey - Upper Saddle River, responded to this review

Thank you for sharing your experience. I am more than satisfied to read the high level of customer service our staff provided you with during your stay. Our staff, especially William, will be informed of the amazing job they are doing assisting guests. Thank you again for your review. We look forward to seeing you in the future, should your... More 

Baltimore, Maryland
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

Overall the stay was fine. Staff very helpful and simple breakfast sufficient. The $25 extra for our dog should be applied to shampooing the carpet. Room smelled of dog. Not pleasant. There's an Olive Garden right next door. Convenient if not so healthy.

Helpful?
Thank OliviaHayward
Manager_11525, Manager at Extended Stay America - Ramsey - Upper Saddle River, responded to this review

The staff and I read your review, and would like to thank you for sharing your comments about your recent stay. Please accept our apologies that room was less than perfect for your visit. We keep rooms set aside for our guests with pets and your were assigned to one of those rooms. Still, we are sorry to know that... More 

1 review
5 of 5 stars Reviewed August 20, 2016

I stayed for two nights with my 6 year old son and we absolutely loved the room. It came with a kitchen which is a big deal for me because I like to cook as opposed to eating out all the time. The hotel also provides cookware and flatware if you need it. The entire staff is great and really... More 

Helpful?
Thank Damien J
Manager_11525, Manager at Extended Stay America - Ramsey - Upper Saddle River, responded to this review

We would like to thank you for taking the time to write a review. It is pleasing to see that you and your son enjoyed your room, especially the fully equipped kitchen and were provided with excellent customer service. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back... More 

New Haven, Connecticut, United States
Level Contributor
58 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed July 31, 2016

I had my dog with me so I had to find a pet friendly hotel and this was one. First I'll run down the good things: * The staff are EXTREMELY nice and friendly. That almost made up for the not so good things. * Pet friendly with an area in the back to walk your dog with bags and... More 

Helpful?
Thank Shvonne L
Manager_11525, Manager at Extended Stay America - Ramsey - Upper Saddle River, responded to this review

Thank you so much for posting a review of our property. Please accept our apologies that we were not clear about the pet fees during your booking process. We never want to appear that we are nickel and dime our guests and charging for fees that are not stated. Still, we are happy to know that we were able to... More 

Level Contributor
1 review
4 of 5 stars Reviewed July 24, 2016

I was originally booked for 4 nights but my surgery was cancelled so I shortened it to two nights after being there one night with no problem. Staff was friendly and accommodating. I had planned to stay to recuperate from that surgery. I love Extended Stay because of the great price. I don't care for housekeeping daily anyway so for... More 

Helpful?
Thank Janet H
Level Contributor
7 reviews
5 of 5 stars Reviewed July 5, 2016

I only stayed here one night for a wedding in town, but I was pleasantly surprised by the accommodations. Nothing fancy, but quite a spacious room (with a kitchenette, which I didn't need to use) and for not too much. Definitely was not expecting this quality coming in to it, but was quite surprised in a good way.

Helpful?
Thank Michael G
Manager_11525, Manager at Extended Stay America - Ramsey - Upper Saddle River, responded to this review

Thank you for taking the time to write a review of our hotel. I am glad that you were pleased with your spacious room and that your stay with us exceeded your expectations. Thank you for choosing Extended Stay America. We hope to have the opportunity to provide you with another great stay in the future. More 

Highspire, Pennsylvania
Level Contributor
44 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed June 25, 2016 via mobile

Great place, the only thing I regret is that I didn't know this place was a pet friendly. I could bring my chihuahua with me :( love it! To the point and will recommend it and I will come back again soon. So clean and so neat. Easy to find on highway access to everything, friendly front desk employee.

Helpful?
Thank lsvz71
Manager_11525, Manager at Extended Stay America - Ramsey - Upper Saddle River, responded to this review

I appreciate you taking the time to write such a great review of our hotel. I am glad that you enjoyed our clean hotel, our friendly staff and our great location during your visit. I'm sorry that you were not aware of our pet friendly policy; however, we look forward to welcoming you and your dog back in the future! More 

Philadelphia, Pennsylvania
1 review
5 of 5 stars Reviewed June 3, 2016 via mobile

I have stayed in many ESA's, all over the country. This was by far the cleanest and the first one where I felt at home. The room was clean and spotless and the staff was outgoing and polite. The GM Brian runs a tight ship and will make sure your stay is comfortable. I certainly recommend this ESA and would... More 

Helpful?
Thank Dewt28
Elmont, New York
1 review
4 of 5 stars Reviewed May 2, 2016

Overall i was satisfied. VEry good value for the money. My wife and i stayed for 2 nts. The breakfast treats were a little too sweet . but i say a 8 out of ten. The staff was wiling to help when possible. Room was clean.

Helpful?
Thank gsoto2
Manager_11525, General Manager at Extended Stay America - Ramsey - Upper Saddle River, responded to this review

Thank you for taking the time to share your experience with us. We appreciate you letting us know that our grab-and-go breakfast was not to your expectations. I will be sure to share your comments with our corporate office. Still, I’m so pleased to read that you had a great stay overall and enjoyed our friendly customer service. Thank you... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Room types
  • Kitchenette
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Business Center with Internet Access
  • Self-Serve Laundry

Additional Information about Extended Stay America - Ramsey - Upper Saddle River

Address: 112 State Rt 17, Ramsey, NJ 07446-2621
Location: United States > New Jersey > Ramsey
Price Range: $86 - $123 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Ramsey - Upper Saddle River 2.5*
Number of rooms: 101
Reservation Options:
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Also Known As:
Extended Stay Ramsey
Extended Stay America Ramsey
Ramsey Extended Stay
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