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Extended Stay America - Ramsey - Upper Saddle River

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Extended Stay America - Ramsey - Upper Saddle River
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56 Reviews from our TripAdvisor Community

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Showing 55: English reviews
Level Contributor
1 review
4 of 5 stars Reviewed 4 days ago NEW

I was originally booked for 4 nights but my surgery was cancelled so I shortened it to two nights after being there one night with no problem. Staff was friendly and accommodating. I had planned to stay to recuperate from that surgery. I love Extended Stay because of the great price. I don't care for housekeeping daily anyway so for... More 

Helpful?
Thank Janet H
Level Contributor
7 reviews
5 of 5 stars Reviewed 3 weeks ago

I only stayed here one night for a wedding in town, but I was pleasantly surprised by the accommodations. Nothing fancy, but quite a spacious room (with a kitchenette, which I didn't need to use) and for not too much. Definitely was not expecting this quality coming in to it, but was quite surprised in a good way.

Helpful?
Thank Michael G
Manager_11525, Manager at Extended Stay America - Ramsey - Upper Saddle River, responded to this review

Thank you for taking the time to write a review of our hotel. I am glad that you were pleased with your spacious room and that your stay with us exceeded your expectations. Thank you for choosing Extended Stay America. We hope to have the opportunity to provide you with another great stay in the future. More 

Highspire, Pennsylvania
Level Contributor
41 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Great place, the only thing I regret is that I didn't know this place was a pet friendly. I could bring my chihuahua with me :( love it! To the point and will recommend it and I will come back again soon. So clean and so neat. Easy to find on highway access to everything, friendly front desk employee.

Helpful?
Thank lsvz71
Manager_11525, Manager at Extended Stay America - Ramsey - Upper Saddle River, responded to this review

I appreciate you taking the time to write such a great review of our hotel. I am glad that you enjoyed our clean hotel, our friendly staff and our great location during your visit. I'm sorry that you were not aware of our pet friendly policy; however, we look forward to welcoming you and your dog back in the future! More 

Philadelphia, Pennsylvania
1 review
5 of 5 stars Reviewed June 3, 2016 via mobile

I have stayed in many ESA's, all over the country. This was by far the cleanest and the first one where I felt at home. The room was clean and spotless and the staff was outgoing and polite. The GM Brian runs a tight ship and will make sure your stay is comfortable. I certainly recommend this ESA and would... More 

Helpful?
Thank Dewt28
Elmont, New York
1 review
4 of 5 stars Reviewed May 2, 2016

Overall i was satisfied. VEry good value for the money. My wife and i stayed for 2 nts. The breakfast treats were a little too sweet . but i say a 8 out of ten. The staff was wiling to help when possible. Room was clean.

Helpful?
Thank gsoto2
Manager_11525, General Manager at Extended Stay America - Ramsey - Upper Saddle River, responded to this review

Thank you for taking the time to share your experience with us. We appreciate you letting us know that our grab-and-go breakfast was not to your expectations. I will be sure to share your comments with our corporate office. Still, I’m so pleased to read that you had a great stay overall and enjoyed our friendly customer service. Thank you... More 

Newark, Delaware
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed February 17, 2016

Location. Hotel entrance is directly from the route 17 north next to Olive Garden restaurant. 3 stories building with free secure parking around. Each room has full kitchen with electric stove , refrigerator and microwave. No dishwasher. If you need plates,glasses, silverware and etc you have to pick up it at front desk. flat screen TV , local and news... More 

Helpful?
Thank Navy R
Manager_11525, General Manager at Extended Stay America - Ramsey - Upper Saddle River, responded to this review

The staff and I read your review, and would like to thank you for writing such positive comments about our hotel. I'm thrilled that you found our hotel to be a great value! I truly appreciate your kind comments regarding our convenient location and comfortable rooms. The staff and I would like to thank you again for posting your review.... More 

Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed December 30, 2015

Nice place for extended business travel. Clean,friendly staff,safe parking. Lots of access to shopping and restaurants. Easy highway access. Why 17 can be a bit overwhelming if your not used to NJ. NJ has several areas in the state where you can't make left turns. This can sometimes lead to a little extra driving.

Helpful?
Thank Michael F
Manager_11525, General Manager at Extended Stay America - Ramsey - Upper Saddle River, responded to this review

Thank you so much for posting a review of our property. I am pleased to read that you enjoyed our friendly customer service as well as our convenient location. I’m thrilled that you found our hotel to be a great value! Thank you again for your kind words. The staff and I would love to provide you with another comfortable... More 

Wilmington, North Carolina
1 review
5 of 5 stars Reviewed November 12, 2015

The staff was extremely friendly, attentive and professional. The room was very clean, they provided, coffee pot, dishes, utensils, dish drainer... bed was comfortable, bathroom was clean with lots of towels. Location is good for access to upstate NY & NYC.

Helpful?
Thank Kim J
Manager_11525, General Manager at Extended Stay America - Ramsey - Upper Saddle River, responded to this review

I want to thank you for taking the time to post a review of your stay. I am thrilled that we were able to accommodate your needs with a home away from home experience! I truly appreciate your kind comments about our friendly and accommodating staff. Once more, thank you for posting your review. We look forward to having you... More 

Level Contributor
27 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed September 20, 2015 via mobile

Reasonable price. Hotel is generally okay with minor issues here and there. For example, the light in the kitchen area went on and off the whole night ... Gave a bit of spooky feeling. Iol. The bathtub drain in not very smooth. But the kitchen can come in handy!

Helpful?
Thank Jack C
Manager_11525, General Manager at Extended Stay America - Ramsey - Upper Saddle River, responded to this review

We appreciate you taking the time to share your recent experience at our property. Please accept our apologies for the maintenance issues you experienced. In response to your feedback, I will make sure we are thoroughly inspecting rooms for maintenance issues moving forward. Thank you again for posting your review. I do hope that you will return to our hotel,... More 

Kingston, Saint Andrew, Jamaica
Level Contributor
25 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed August 20, 2015

We have stayed at a few Extended Stay hotels as they are always so welcoming of our dog. Although the staff were always polite and helpful, the facilities in the room were not up to their usual standard. There was no oven, just two hot-plates and no dishwasher. In addition, the WiFi reception was quite poor. Even though we stayed... More 

Helpful?
1 Thank Wendy S
Manager_11525, General Manager at Extended Stay America - Ramsey - Upper Saddle River, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. Please accept our apologies that our amenities were not to your expectations. In response to your feedback, I will make sure we are clearly communicating our amenities during guest arrivals as well as reviewing our room inspection procedures. Thanks to your feedback, we can... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Kitchenette
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Business Center with Internet Access
  • Self-Serve Laundry

Additional Information about Extended Stay America - Ramsey - Upper Saddle River

Address: 112 State Highway 17, Ramsey, NJ 07446
Location: United States > New Jersey > Ramsey
Price Range: $96 - $131 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Ramsey - Upper Saddle River 2.5*
Number of rooms: 101
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Also Known As:
Extended Stay Ramsey
Extended Stay America Ramsey
Ramsey Extended Stay
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