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The Westin Princeton at Forrestal Village

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The Westin Princeton at Forrestal Village
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587 Reviews from our TripAdvisor Community

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Showing 572: English reviews
thechidz
Reviewed 1 week ago via mobile

Perfect location to explore charming Princeton. Hotel is getting slightly dated but is still very nice. Customer service is superb. Beds are VERY comfy. Parking is ample convenient and best of all free.

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Helpful?
Thank thechidz
Emma A, Public Relations Manager at The Westin Princeton at Forrestal Village, responded to this review

Dear Traveler, What a fine review!! It made our day and our dedicated teams will be thrilled to hear your compliments and awesome feedback! Hope you had a great start for 2017 and wishing you safe travels out there! Come back soon! Sincerely, Emma and Your Westin Team.

Indianapolis, Indiana
Reviewed 3 weeks ago

This hotel looks nice on the outside. The reception was fine too. The corridor carpet on fourth floor is badly stained, dry wall chipped in some places. The room has unpleasant smell. Kept the fan on, hoping to clear the smell. The fan was very noisy. Could not sleep with the noisy fan on in the room.

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Helpful?
Thank jajacob
Emma A, Public Relations Manager at The Westin Princeton at Forrestal Village, responded to this review

Dear Jacob, We are in receipt of your review where you relayed your constructive feedback and can't agree with you more on your fair observation with regards to the rooms being in need of renovation. I have addressed the smell and noise issue to both, my Director of Engineering and the Director of Housekeeping in person and, moving forward, we...

Toronto, Canada
Reviewed 4 weeks ago

The hotel is relaxing and quiet. The shops and restaurant close by are great, especially with a Ruth Chris' in walking distance! The rooms are clean and relatively new and the service at the hotel bar on lobby level is great.

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Thank AKto900
Princeton, New Jersey
Reviewed 5 weeks ago

I stayed in this hotel for two weeks. Pluses: Good comfortable room and bed. Good restaurant (with healthy options) and good location. Minuses: Coffee shop open for a limited time. When it closes no options for a cup of coffee (except for in-room coffee maker). Some of the staff no considerate. I was sitting on one morning in the lobby...

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Helpful?
Thank Pudimad
Emma A, Public Relations Manager at The Westin Princeton at Forrestal Village, responded to this review

Dear Pudima, Thank you for taking your time to give us your detailed feedback. So many things that went wrong during your stay that you should have experienced absolutely differently. We apologize for the negative experience and understand your frustration. We also apologize for the misunderstanding pertaining to the "Green Choice" program. When you choose "Make a Green Choice" program,...

Montana
Reviewed December 8, 2016

I checked in anticipating staying three night because I was there for a friend's birthday celebration. The bed was so comfortable and the room was so quiet that I extended my stay another day. The bathroom had a rain shower head which was nice. All of the employees I came in contact with were quite friendly. The NY Times and...

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Helpful?
Thank Skip59716
Emma A, Public Relations Manager at The Westin Princeton at Forrestal Village, responded to this review

Dear Guest, Thanks for taking the time and sharing your kind review and positive comments with us and many other travelers! We feel honored and are happy to hear you have enjoyed you time here and left the hotel renewed and rejuvenated! As we put a lot of effort in training to ensure warm and personalized service towards our guests,...

Indian Wells, California
Reviewed December 7, 2016

the location of the hotel is great, as are the surrounding shops and restaurants... however what makes this property so fantastic is the staff. i always look forward to my visits! everyone at the hotel is friendly and efficient. i highly recommend to anyone who is traveling to the princeton area to stay at this hotel.

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Helpful?
1Thank Randi D
Emma A, Guest Relations Manager at The Westin Princeton at Forrestal Village, responded to this review

Dear Randi, My entire team is here, at the Westin Princeton, is thrilled to hear such an awesome feedback and thanking you for a wonderful review which makes our hearts melt! We are grateful to have your vote, appreciate your business and sincerely hope to have another opportunity to serve you in the future!! Safe travels out there and come...

ny
Reviewed November 29, 2016 via mobile

Stayed one night while in town for a family function. The Forrestal name threw me a bit as I though the hotel would be in the woods! It's not. It's on route 1 connected to an outside mall or office park or maybe both. Despite misperceptions we enjoyed our stay. The front desk staff is very friendly - later in...

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Helpful?
Thank michael r
Emma A, Guest Relations Manager at The Westin Princeton at Forrestal Village, responded to this review

Dear Michael, Thank you so much for taking the time to write your review of our property, your kind comments are very much valued and appreciated! We cherish your comments regarding the property itself, our Westin Princeton staff members, customer service. That means the world to us! Our staff members take their roles in our industry very seriously and try,...

Bronxville, United States
Reviewed November 23, 2016 via mobile

I booked one night on Starwood points. Since I am just recovering from knee surgery, I selected a double accessible room. I double checked with agent at time of check-in to insure it was a handicapped room and we were assured it was We checked quickly upon entry. They had the ADA tub seat which is compliant. It wasn't until...

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Helpful?
Thank Aline R
Emma A, Public Relations Manager at The Westin Princeton at Forrestal Village, responded to this review

Dear Aline, Thank you for your feedback and for bringing this concern to our attention! Please accept our profound apologies for the inconvenience you have experienced and we will be addressing it immediately. Aline, It is our core goal to consistently provide the highest quality in both product and service, and it's vital to our continuous success to know when...

Reviewed November 23, 2016 via mobile

I'm sitting in the hotel lobby trying to read a newspaper but cannot as there is a group of 4 staff members standing around the check-in desk having a loud social conversation for the last 20 minutes, including loudly discussing issues they've had with other guests. Lobby sounds like a high school hallway. Woke up at 5am last night as...

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Helpful?
1Thank Joel W
Emma A, Public Relations Manager at The Westin Princeton at Forrestal Village, responded to this review

Dear Joel, Thank you for your letter and your feedback. It's amazing when one believes he has a good handle on his business and then receives a letter such as yours. Your feedback clearly indicates that we must further the education of certain employees as it relates to the details and the practice of a true customer service. Thank you...

Middletown, New Jersey
Reviewed November 17, 2016

We stayed for one night in September, got a really good deal on Priceline. Firstly the hotel isn't run by Westin but by a subsidiary as the note suggests at the check in counter. The staff were pleasant but didn't really tell us about the facilities, had to ask about the pool. At check out the staff didn't ask us...

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Helpful?
Thank sreb
Emma A, Public Relations Manager at The Westin Princeton at Forrestal Village, responded to this review

Dear Guest, Thank you for your email and for providing us with the feedback of your stay! Although it was very nice to hear your kind words about our staff members, I was very sorry to learn that you didn't fully enjoyed your experience due to the staff members not being fully engaged with you during the check in and...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Set in a beautiful suburban setting, The Westin Princeton at Forrestal Village is situated in the picturesque Princeton Forrestal Village shopping center. ... more   less 

Additional Information about The Westin Princeton at Forrestal Village

Address: 201 Village Boulevard, Princeton, NJ 08540
Location: United States > New Jersey > Princeton
Price Range: $113 - $227 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Princeton at Forrestal Village 4*
Number of rooms: 294
Reservation Options:
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Also Known As:
The Westin Princeton At Forrestal Village Hotel Princeton
Westin Forrestal Village
Westin Princeton
Princeton Westin
Hotel Style:
#3 Green Hotel in Princeton
#10 Business Hotel in Princeton
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Questions & Answers

Here's what travelers have asked, with answers from The Westin Princeton at Forrestal Village staff and other travelers.
2 questions
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Cherry Hill, New Jersey, United States
over a year ago
La Quinta, California

See all questions (2)

Questions? Get answers from The Westin Princeton at Forrestal Village staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Try another hotel”
 of 5 bubbles jajacob, 3 weeks ago | Read review
“Pick a room away from elevators and electrical panels to avoid constant noise”
 of 5 bubbles Pudimad, 5 weeks ago | Read review
“a higher floor is best as there are usually weddings or parties on the weekend”
 of 5 bubbles RandiD303, Dec 7, 2016 | Read review
“Ask for a room that does not have windows facing Route 1.”
 of 5 bubbles gloriab843, Nov 15, 2016 | Read review
“Make sure you check for bed size upon check-in, rooms are far and to go back down is annoying.”
 of 5 bubbles meredith427, Oct 17, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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