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The rooms were very clean and updated! The lobby bar is very large and the bartenders are very welcoming! We went to this particular Hilton due to an event at Ruth's Chris Steakhouse! It was nice to have the restaurant in the hotel! It was...More
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Response from Jay H, General Manager at Hilton ParsippanyResponded 5 days ago
I am delighted to read your comments about your recent visit to Hilton Parsippany.
I shared your words with the staff this afternoon and they were overjoyed with your words. I even went to Ruth's Chris to tell them about going to their event.
First impressions- from the exterior I thought I was getting a dated Hilton property - what I got on the inside was a completely remodeled hotel - hence the pleasantly surprised
Room - furnishings were new and bed very comfortable. The room had a couch...More
Response from Jay H, General Manager at Hilton ParsippanyResponded 4 weeks ago
Thank you for your comprehensive comments about your visit to Hilton Parsippany.
As always, I share very guest comment with the team and they were very pleased at your observations - except for the long lunch delivery. I promise we will work on that. It...More
I am shocked by some of the reviews of this property that I've read. I'd like to set the record straight as I just enjoyed an overnight stay last weekend, 1/26-1/27. In fact, I have stayed at the Hilton Parsippany two years in a row...More
1 Thank KatesPalate
Response from Jay H, General Manager at Hilton ParsippanyResponded 1 week ago
Dear Miss Kate
Thank you for your kind words regarding our property. I Am thrilled to read this.
I shared these comments this morning with our leadership team and to say they were giddy is an understatement. All of hem were thrilled that you noticed...More
Large comfortable hotel with great sized rooms, comfortable beds, pleasant bar with excellent food (tempura lobster tail delicious). Good sized gym and pool. This is a great base for Morristown / Whippany / wider New Jersey area.More
Thank Tobias E
Response from Jay H, General Manager at Hilton ParsippanyResponded 2 weeks ago
Thank you for your kind words about our property.
We appreciate you advising all readers about the property and your favorites - especially the tempura lobster tail, one of my favorites. I always advise our team of guest comments and will let them know that...More
For $349.00 I would have at least expected a coffee maker that worked and a hair dryer in the room. Just a couple thing that went wrong on my visit. I imagine with all the fortune 500 companies near by they have no problem filling...More
Response from Jay H, General Manager at Hilton ParsippanyResponded 3 weeks ago
Thank you for telling me of your recent concerns with your visit to Hilton Parsippany..
I am embarrassed to have to read that the basics were not achieved during this visit and apologize to you. It is important to have all in place to start...More