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Sheraton Parsippany Hotel

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Sheraton Parsippany Hotel
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553 Reviews from our TripAdvisor Community

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Showing 528: English reviews
Mason, Ohio
Reviewed October 23, 2016

Great Service by front desk Michelle E. She was so helpful and pleasant to work with. She was very friendly in checking us in, getting and transferring luggage to the room. When asked she even guide how to reach a restaurant we needed to go for dinner.

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Helpful?
1Thank NeelamJswl
NJParsippany, Front Office Manager at Sheraton Parsippany Hotel, responded to this review

Thank you for taking the time to provide us with your feedback and for your kind words about Michelle! She is certainly an integral part of our team and we will recognize her internally for the great service that she provided to you. We hope to see you again soon! Warm regards, Mike

Boston, Massachusetts
Reviewed October 19, 2016

Location-excellent. Room-excellent. Staff-excellent. Special mention goes to Michelle Encarnacion at front desk. Michelle greeted us with a smile, very professional and efficient. Michelle upgraded our room and gave us a voucher for a drink/app in the lounge as well as a breakfast voucher. A very welcome surprise! Thank you Michelle. We'll be back soon.

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Helpful?
2Thank KMFS58
NJParsippany, Front Office Manager at Sheraton Parsippany Hotel, responded to this review

Thank you for taking the time to review our property. I am thrilled that you had a great stay! We greatly appreciate your comments about Michelle; she certainly is an integral part of our team and will be recognized thanks to your feedback. We look forward to your next visit! Warm regards, Mike

Spring Valley, New York
Reviewed October 1, 2016 via mobile

Check in was quick simple and easy, very friendly staff, he gave us an upgrade to a better room, and when we had an emergency, they were very helpful and friendly, the rooms are clean and nice, very nice lobby and restaurant.

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Helpful?
1Thank Eli8854
NJParsippany, Front Office Manager at Sheraton Parsippany Hotel, responded to this review

Thank you for taking the time to review our property and for your kind words. I am thrilled that we were able to provide you with an upgrade and happy to hear that we were able to be of assistance to you. We hope to see you again soon! Warm regards, Mike

TORONTO
Reviewed September 28, 2016

I’ll try to keep this short. This is a go to hotel for us, as its close to our Parsippany office. Issue 1: Rate change (increase) between time of inquiry to booking. Ok I get that the hotel was full, and they saw an opportunity to capitalize on supply/demand. Unhappy but I get it Issue 2 : Due to the...

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Helpful?
1Thank GRIMACE
NJParsippany, Front Office Manager at Sheraton Parsippany Hotel, responded to this review

Greetings, and thank you for taking the time to provide us with your feedback. I am sorry for your disappointment with the rate which you booked and that you did not receive the type of room which you were expecting. Our sales office has been in touch with your company to ensure that there is proper communication regarding your organization’s...

Daventry, United Kingdom
Reviewed September 26, 2016

We had a very large room which was well equipped and comfortable, but it was too close to the lifts/elevators and we found the other guests quite noisy late at night going to their rooms, disrupting our sleep. There was very little character in the hotel room or the hotel overall to be truthful. It was a bit of a...

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Helpful?
1Thank RolandPJ
NJParsippany, Front Office Manager at Sheraton Parsippany Hotel, responded to this review

We appreciate you taking the time to provide us with your feedback. Thank you very much for your kind words regarding our restaurant staff. While I am happy to hear that you enjoyed our pool and that you enjoyed the comfort of our oversized guest rooms, I am sorry that you were disappointed by our restaurant offerings and by not...

Alexandria, Virginia
Reviewed September 22, 2016

We recently stayed at this hotel for a family wedding. The property is large and is frequented by other large groups. There was another large event going on at the same time. While the property is older and some aspects of the rooms are dated, the hotel is clean.

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1Thank JJD19
NJParsippany, Front Office Manager at Sheraton Parsippany Hotel, responded to this review

Thank you for taking the time to provide us with your feedback and we hope that you enjoyed the wedding! I am glad that you had a good experience at our hotel and we look forward to an opportunity to have you visit again. Warm regards, Mike

buenos aires
Reviewed September 21, 2016 via mobile

Old ugly and worn out. Depressing colors, worst service. Shower system old and complicated, no safe in rooms, AC is so cold in meeting rooms everyone for sick. Breakfast was poor. Unfriendly bar service , can't wait to leave

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Helpful?
1Thank mistery s
NJParsippany, Front Office Manager at Sheraton Parsippany Hotel, responded to this review

Thank you for taking a moment to review our hotel. I am sorry that our property did not live up to your expectations; we completed a full renovation less than 3 years ago. I do apologize for your experience in our outlets as well as your meeting room; we are always happy to adjust the air conditioning specification based on...

Houston, Texas
Reviewed September 17, 2016 via mobile

The hotel bar/restaurant is blah on food and drinks. Rooms were fine/comfortable but nothing special. There's a decent sized hall/meeting room as well as smaller ones if you need it which is convenient. The food by the banquet hall was pretty good for large group buffet.

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Helpful?
1Thank Melissa L
NJParsippany, Front Office Manager at Sheraton Parsippany Hotel, responded to this review

Thank you for taking the time to provide us with your feedback. I am happy that you enjoyed your guest room as well as the offerings of your banquet function and I apologize that the food and drinks in our restaurant did not meet your expectations. Your feedback will be shared with our culinary team and reviewed. We are happy...

150 Great Wolf Drive
Reviewed September 17, 2016 via mobile

This is the second time staying at Sheraton Parsippany Hotel, we are a family of two adults and two kids. The building outside looks like castle, and everything inside nice. The room good size and clean. There is a beautiful outdoor pool and a nice indoor one but unfortunately we didn't have much time to try it. The front desk...

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Helpful?
1Thank samoura_r
NJParsippany, Front Office Manager at Sheraton Parsippany Hotel, responded to this review

Thank you so much for taking the time to provide us with your feedback and for your kind words about our hotel and staff! We work hard to provide our guests with a comfortable Sheraton experience. We hope to see you again in the future! Warm regards, Mike

Elizabeth, United States
Reviewed August 29, 2016

Accommodating manager, proficient, patient receptionists. However, when checking the room, there was bed bug evidence; and when we were switched to another room and found brown stained, bed bug evidence on the sheet, we checked out. The manager assured us that, "...we regularly spray..." but the whole idea of their being a possibility of bed bugs in any given room...

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Helpful?
1Thank Phyllis P
NJParsippany, Front Office Manager at Sheraton Parsippany Hotel, responded to this review

Thank you for taking a moment to bring your recent experience to my attention. Please know that what you describe is highly unusual for our hotel; we have very detailed processes and procedures in place to protect against these situations and we are routinely monitoring the condition of our rooms. We take these claims very seriously and work with a...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Free Internet
Services
  • Free Parking
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Sheraton Parsippany Hotel is located in the center of it all! Just 30 minutes from Newark International Airport and 25 miles from New York City and convenient to several attractions! ... more   less 

Additional Information about Sheraton Parsippany Hotel

Address: 199 Smith Rd, Parsippany, NJ 07054-2813
Location: United States > New Jersey > Morris County > Parsippany
Price Range: $106 - $295 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Parsippany Hotel 4*
Number of rooms: 370
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Also Known As:
Sheraton Parsippany
Sheraton Hotel Parsippany Nj
Parsippany Sheraton
Hotel Style:
#6 Business Hotel in Parsippany
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Questions & Answers

Here's what travelers have asked, with answers from Sheraton Parsippany Hotel staff and other travelers.
12 questions
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Questions? Get answers from Sheraton Parsippany Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Not above one of many banquet halls”
  • Very comfortable beds!
 of 5 bubbles JimmyV412, 4 days ago | Read review
“Try to get the club level floor...”
 of 5 bubbles Stephan24, 3 weeks ago | Read review
“Go somewhere else!”
 of 5 bubbles RolandPJ, Sep 26, 2016 | Read review
“All rooms including close to elevators are quite”
 of 5 bubbles 809neeleshl, Aug 25, 2016 | Read review
“do not stay here”
 of 5 bubbles jilliamr, Aug 22, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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