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Sheraton Parsippany Hotel

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Sheraton Parsippany Hotel
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527 Reviews from our TripAdvisor Community

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Showing 506: English reviews
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

Beautiful hotel, Castle layout, Excellent fitness center (professionally managed), all staff members and managers are very courteous. Rooms are equipped with large TV, comfortable bedding and very spacious. Club Lounge and Lobby has great Decor. I always gets comfortable sleep and air works perfect without making any noise. When possible I will always prefer to stay at this hotel and... More 

Helpful?
Thank Neelesh L
Leesburg, Virginia
Level Contributor
23 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This is an interesting property -- it looks like a castle from the outside. The waitress at the restaurant was very attentive and had a great personality. The food was very good. My wife liked the room alot. The interior was interesting as well. But the quality is a little uneven. The folks at the front desk were nice but... More 

Helpful?
1 Thank jleoxii13
New York City, New York
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Rooms are clean and neat, pool was great as was the workout room. No safes in the room so be careful with your valuables. Lobby was comfortable and inviting, parking was abundant and staff was attentive and friendly

Helpful?
Thank david r
Hopatcong, New Jersey
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

My husband & I have traveled extensively & never have been treated as poorly as we were 30 minutes from our home ... we booked this hotel as a last minute date weekend just for a little get away. We booked on Thursday 08.18.16 for a stay 08.19.16 - 08.21.16. We arrived at the hotel in the late afternoon around... More 

Helpful?
1 Thank Jilliam R
NJParsippany, Front Office Manager at Sheraton Parsippany Hotel, responded to this review

Thank you for taking the time to bring your experience to our attention. What you describe is not the level of hospitality and service that we are so often complimented on, and I am deeply sorry that your stay did not meet your expectations. Although all of our bell carts were in use at the time of your check in,... More 

New York City, New York
Level Contributor
65 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed 1 week ago

I did not have any issue at all. Hotel is beautiful. Front desk was very polite. The room was awesome everything worked an no noise and the mattress was GREAT!!! I had room service and the food was good and fast. Loved my stay here as I travel to NJ for business and I will be staying here more often!

Helpful?
Thank JEKDES-NYC
New York City, New York
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 1 week ago

Prior to my 2 night stay here I have been at this hotel many times for weddings and corporate events. This is what the hotel is good at because they have lovely grounds and really nice event spaces. I assumed their rooms upstairs would match the quality but I was wrong. Firstly the AC in the room is incredibly noisy,... More 

Helpful?
Thank simplyChic m
NJParsippany, Front Office Manager at Sheraton Parsippany Hotel, responded to this review

Thank you very much for your feedback. We strive for complete guest satisfaction and I am disappointed to learn that we missed the mark in the case of your experience. I apologize for the issue that you encountered with our the HVAC unit in your room and recognize how a loud AC unit can disrupt someone's stay. If you report... More 

Essington, Pennsylvania
1 review
5 of 5 stars Reviewed 1 week ago

I had the pleasure of staying at the Sheraton Hotel, Parsippany, NJ with my best friend Linda on Friday, August 12th, for one night. We attended the Giants/Dolphins game. While the entire staff was very friendly, very accommodating (I asked a LOT of questions!!!) and extremely efficient, I need to praise the night restaurant manager. I neglected to get his... More 

Helpful?
Thank Donna F
MDaddonaHEI, Guest Relations Manager at Sheraton Parsippany Hotel, responded to this review

Thank you for taking a moment to share this wonderful review! It sounds as though our restaurant manager truly embraced and demonstrated our hospitality culture; I look forward to sharing your feedback with the entire team! I trust we will have the pleasure of welcoming you and Linda back again soon for another getaway. More 

Nashville, Tennessee
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

When I was getting in bed late at night on my business trip at the Sheraton Parsippany Hotel, I looked down next to the bed and there was a used condom wrapper. It was too late to deal with it and I was exhausted. Upon check out, I told the front desk person about my issue, all I was offered... More 

Helpful?
Thank JR_Review88
NJParsippany, Front Office Manager at Sheraton Parsippany Hotel, responded to this review

Greetings, and thank you for taking the time to provide us with your feedback. As you have already been contacted by our Director of Housekeeping, I am sure that you are aware that we are taking this feedback very seriously and have begun to address this issue. A situation such as this is never acceptable for any guest at any... More 

Harrison, New Jersey
Level Contributor
39 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I don't care where I go, I always REVIEW! This past weekend my family hosted its 43rd annual reunion at the hotel. From the exterior and lobby area this castle inspired hotel is average not luxury. The rooms were okay but had no frig or microwave. When asked about both we were told that it was separate charge of $15... More 

Helpful?
1 Thank MrsD12_12
NJParsippany, Front Office Manager at Sheraton Parsippany Hotel, responded to this review

Greetings and thank you for taking the time to review our property. We enjoyed having your family stay with us and received many positive accolades from those that we spoke with upon departure. I am very happy to hear that our staff provided you with exceptional service, as is our reputation. I am sorry to hear that we did not... More 

Nashville, Tennessee
Level Contributor
933 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 581 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We arrived late around 10pm...there were 3 other parties in front of us...we were disappointed by the line and to make matters worse the lobby was freezing cold...freezing!!! Outside of an uncomfortable check in we were treated well, the hotel was very clean, bed was comfortable and breakfast was very good.

Helpful?
Thank Ann C
MDaddonaHEI, Guest Relations Manager at Sheraton Parsippany Hotel, responded to this review

Thank you for taking the time to share this review. While I'm happy to see that you enjoyed our team members, clean & comfortable accommodations, and even had the opportunity to try our breakfast, I apologize for the line and temperature upon check-in. We have certainly brought your comments to our management team so we may make improvements in future.... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Room Service
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Free Internet
Services
  • Free Parking
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Sheraton Parsippany Hotel is located in the center of it all! Just 30 minutes from Newark International Airport and 25 miles from New York City and convenient to several attractions! ... more   less 

Additional Information about Sheraton Parsippany Hotel

Address: 199 Smith Rd, Parsippany, NJ 07054-2813
Location: United States > New Jersey > Morris County > Parsippany
Price Range: $121 - $297 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Parsippany Hotel 4*
Number of rooms: 370
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Also Known As:
Sheraton Parsippany
Sheraton Hotel Parsippany Nj
Parsippany Sheraton
Hotel Style:
#6 Business Hotel in Parsippany
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