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Made reservations for hotel and parking in January 2018, for planned Alaska cruise. My credit card was charged and payment was made, no problem on the front-end with hotel and parking, returned to Newark airport, midnight and upon return for check in, Oh! No room...More
We were really impressed with this hotel. We arrived at Newark airport after an 8 hour flight from London, and were on the courtesy bus within minutes. Took us straight to the door, earlier than official check-in time, and again within minutes we were given...More
Thank Keith T
Response from DoubletreeNewark, General Manager at DoubleTree by Hilton Hotel Newark AirportResponded February 22, 2018
Thank you so much for starting off your cruise adventure with us! We love welcoming our guests with our signature cookies upon arrival and providing exceptional service throughout their visits. I’m relieved that our renovations did not detract from a pleasant and relaxing experience. We...More
We were so disappointed with our stay here this time. We were here twice last year and it was very good. This time, not so much. Basically, this WAS our go to airport hotel. Park & Fly. I understand the construction. That I can overlook...More
No AC on my floor confirmed by front desk. Dirty hallways. Printer has no ink and waited 45 minutes before they confirmed they didn't have replacement. Drilling outside my room at 9AM. Wally Park bus arrived full when picking up so I had to wait...More
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Several reviews are giving negative responses recently due to the renovations this hotel is going through despite the notice on their website giving ample notice to the inconveniences you will experience. If you are about to book a hotel on Expedia, TripAdvisor, etc. PLEASE CHECK...More