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Hilton Newark Penn Station

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Hilton Newark Penn Station
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1,350 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Newark Penn Station
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Showing 1,222: English reviews
Hanover, New Hampshire
Reviewed November 4, 2014

We were in the area to cheer our daughter on in the NYC Marathon. The location of this hotel, right next to Newark Penn Station, made it very easy to travel in and out of NYC. The high quality room and friendly staff were icing on the cake.

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Helpful?
Thank Jackie R
Lori S, Front Office Manager at Hilton Newark Penn Station, responded to this review

We're happy to hear from you, and appreciate your kind review. Nothing brings us greater satisfaction than the recognition from guests like you of the excellent service delivered during your stay with us at Hilton Newark Penn Station.  I look forward to sharing your compliments with our staff. We hope you will have an opportunity to return for another visit...

Perth, Australia
Reviewed November 3, 2014

Location is convenient with railway virtually in same complex although surrounding neighbourhood can be considered as a low socio economic with virtually no meaningful activities. Quality of rooms are reasonable with house maid needing regular reminders to replace consumables. Security card that operates lifts are poor and at times do not function. Main desk staff are hopeless, obviously lack basic...

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Helpful?
1Thank georgeb84
Lori S, Front Office Manager at Hilton Newark Penn Station, responded to this review

George, I appreciate your review of your recent experience at our hotel. I'm very sorry you had a disappointing experience with us, and I addressed these issues with our staff. Exceptional guest service is the foundation of our brand promise. Your feedback helps us improve. We also appreciate your feedback regarding the speed and cost of our wireless internet service....

Chicago
Reviewed November 3, 2014

I have stayed here at least a dozen times over the last few years, and it's a great bargain. First, though, let's talk about the "foodie" experience. The hotel is located just a few blocks away from Newark's famous Ironbound neighborhood. The Ironbound (google it before you go at GoIronbound.com) has more than 170 Portuguese, Brazilian, Spanish, and Central and...

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Helpful?
2Thank Smudgecats
Lori S, Front Office Manager at Hilton Newark Penn Station, responded to this review

We're happy to hear from you, and appreciate your kind review. Nothing brings us greater satisfaction than the recognition from guests like you of the excellent service delivered during your stay with us at Hilton Newark Penn Station.  I look forward to sharing your compliments with our staff. We hope you will have an opportunity to return for another visit...

Watertown, United States
Reviewed November 2, 2014

Although conveniently located, the Hilton Penn Station also charges an extra fee for everything you can imagine, including each device you use on internet connection in your room. There is a peculiar and oppressive smell (smoke? fire damage) in some of the hallways and rooms and a generally tired look to decor and fixtures badly in need of thorough cleaning...

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Helpful?
1Thank Ann C
Lori S, Front Office Manager at Hilton Newark Penn Station, responded to this review

Thank you for taking the time to share your experience. Please accept our most sincere apologies that your stay did not exceed your expectations and if your room experience was not all we had hoped it would be. We truly regret that you were inconvenience in any way. We encourage everyone who stays with us to let us know how...

Wilmington, NC
Reviewed October 31, 2014 via mobile

Booked only because several colleagues were already staying here. Right in the heart of downtown Newark but subject to all the foot traffic of Penn Station which is directly across the street and connected by sky bridge. Room was average and had clearly been updated in the past several years. Not new by any means. The staff was courteous and...

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Helpful?
1Thank kevind1207
Lori S, Front Office Manager at Hilton Newark Penn Station, responded to this review

We're happy to hear from you, and appreciate your kind review. Nothing brings us greater satisfaction than the recognition from guests like you of the excellent service delivered during your stay with us at Hilton Newark Penn Station. I look forward to sharing your compliments with our staff. We hope you will have an opportunity to return for another visit...

Manchester, Connecticut
Reviewed October 29, 2014

I was surprised when I found out that to use my computer in my room I had to pay an extra $13. Internet was available free in the lobby but it was not as convenient. Also be aware that you have to pay for parking at the garage next to the hotel. Staff was friendly and helpful

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Helpful?
Thank comiendobien2459
Lori S, Front Office Manager at Hilton Newark Penn Station, responded to this review

We're happy to hear from you, and appreciate your kind review. Nothing brings us greater satisfaction than the recognition from guests like you of the excellent service delivered during your stay with us at Hilton Newark Penn Station. Please note that we will be changing our internet pricing by the start of next year to offer basic free internet. I...

Pt. Pleasant, United States
Reviewed October 28, 2014

My 80 year-old father stayed at the Penn Station Hilton in Newark, NJ last Friday night (10/17/2014) when the Amtrak train he was on was 4 hours late. When I called to book his room, Maisha at Guest Service and Youssef (11-7 shift) at the front desk were extremely helpful. When my father arrived at around 2 AM, Youssef arranged...

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Helpful?
Thank Wen Tao Z
Lori S, Front Office Manager at Hilton Newark Penn Station, responded to this review

We're happy to hear from you, and appreciate your kind review. Nothing brings us greater satisfaction than the recognition from guests like you of the excellent service delivered during your stay with us at Hilton Newark Penn Station. I am delighted to hear this is your home away from home! I look forward to sharing your compliments with our staff....

Bradenton, United States
Reviewed October 28, 2014

After sleeping in uncomfortable conditions prior to staying at this hotel, I didn't want to get out of the bed once I laid in the Hilton's bed. The location was a bit sketchy, and couldn't find the hotel. But once we were inside, it was very nice. The staff was very helpful.. Thank you!

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Helpful?
Thank Nicole B
Lori S, Front Office Manager at Hilton Newark Penn Station, responded to this review

We're happy to hear from you, and appreciate your kind review. Nothing brings us greater satisfaction than the recognition from guests like you of the excellent service delivered during your stay with us at Hilton Newark Penn Station. I look forward to sharing your compliments with our staff. We hope you will have an opportunity to return for another visit...

Reviewed October 27, 2014

We went to the Hilton hotel and found the room was bigger, but the renovation and facilities/furniture inside the unit were much lower than we expected as a Hilton hotel. The only reason that I chose the hotel was its location near to my friends.

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Helpful?
Thank Stanley J
Lori S, Front Office Manager at Hilton Newark Penn Station, responded to this review

We appreciate your review of your recent experience at our hotel. I'm very sorry you had a disappointing experience with us, and please note we are going to be doing a renovation at the start of next year. Exceptional guest service is the foundation of our brand promise. Your feedback helps us improve. We also appreciate your feedback regarding the...

Reviewed October 25, 2014

We decided to stay outside of New York and this was a great spot. Very convenient to the City and much more affordable. The hotel was very nice. Our room was clean and comfortable. The staff was friendly and helpful. I would stay here again.

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Helpful?
Thank Katina S
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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities

Additional Information about Hilton Newark Penn Station

Address: Gateway Center - Raymond Blvd, Newark, NJ 07102
Location: United States > New Jersey > Newark
Price Range: $125 - $261 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Newark Penn Station 3.5*
Number of rooms: 253
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Hotels.com, HotelsforEveryone, Orbitz, Odigeo and Travelocity so you can book your Hilton Newark Penn Station reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Newark Penn Station Hotel Newark
Hilton Hotel Newark
Hilton Penn Station Newark
Newark Hilton
Hotel Style:
#1 Romantic Hotel in Newark
#4 Family Hotel in Newark
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Questions & Answers

Here's what travelers have asked, with answers from Hilton Newark Penn Station staff and other travelers.
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Questions? Get answers from Hilton Newark Penn Station staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“As far from the main road as possible”
 of 5 bubbles nw2425, 2 days ago | Read review
“Higher floors mean less train noise.”
 of 5 bubbles ParkinMeter, 1 week ago | Read review
“Higher floors to the back (away from station side) can be quieter”
 of 5 bubbles LinlithgowTravelscot, Nov 1, 2016 | Read review
“All the Rooms are great!”
 of 5 bubbles MrHargrove, Oct 10, 2016 | Read review
“Rooms on concierge floor provide access to a light breakfast and evening buffet with unlimited soft drinks, coffee, etc.”
 of 5 bubbles Q6911IDelaineb, Sep 25, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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