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BEST WESTERN PLUS Murray Hill Hotel & Suites

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BEST WESTERN PLUS Murray Hill Hotel & Suites
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233 Reviews from our TripAdvisor Community

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Showing 221: English reviews
chicago, United States
1 review
3 of 5 stars Reviewed yesterday NEW

hotel is overall very nice, decent restaurant, very nice bed/pillows. and room is large. a/c blew moist air, and exercise room is a bit small for the size of hotel. location is good, we were surprised there were not more hotel options near all the corporate offices in this part of nj

Review collected in partnership with Best Western

Helpful?
Thank Paul H
Courbevoie, France
2 reviews
4 of 5 stars Reviewed 5 days ago NEW

Very good welcome. Quiet and pleasant hotel. staff of a hotel smiling friendly and helpful. Green space around the hotel. TV, internet, comfortable furniture, light are well implemented in the bedroom.

Review collected in partnership with Best Western

Helpful?
Thank Pascal B
Kerry L, General Manager at BEST WESTERN PLUS Murray Hill Hotel & Suites, responded to this review

We appreciate you taking the time to share your experience on Tripadvisor, and for recognizing the efforts of our pleasant hotel associates. We are firm believers that something as simple as a smile and a sincere welcome to our hotel can go a long way! It is also nice to hear that your accommodations were conducive to your travelling needs.... More 

Philadelphia, Pennsylvania
Level Contributor
108 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

The hotel is clean and neat. Well laid out, but as a somewhat handicapped person, the bathroom was a little tight. All handicapped rooms were taken. Bed was most comfortable. The hotel was pleasantly quiet even though fully booked.

Helpful?
Thank ESJT
Kerry L, General Manager at BEST WESTERN PLUS Murray Hill Hotel & Suites, responded to this review

We are pleased that you found the hotel to be clean and neat and that you were comfortable during your stay. Thank you for sharing your experience on Tripadvisor. More 

New Providence NJ, United States
1 review
1 of 5 stars Reviewed 1 week ago

Impossible to sleep due to smell. Room air is really bad. The airconditioning unit pushed bad smell air to the room. Hard to breathe due to bad smell I do not recommend this hotel. They need to fix the smell problem immediately

Review collected in partnership with Best Western

Helpful?
Thank Markku T
Kerry L, General Manager at BEST WESTERN PLUS Murray Hill Hotel & Suites, responded to this review

I am very sorry that you had an unpleasant experience with us recently and it is unfortunate that we were not aware of it while you were staying with us. In light of your comments about a "bad smell" we have taken action by replacing the A/C unit in the room you occupied in case that was a contributing factor.... More 

Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed at this hotel for a family reunion. The hotel staff was all very professional and helpful. Breakfast included hot items - eggs and ham and oatmeal in addition to dry cereals, bread and sweet rolls and fruit. The beds and pillows were very comfortable. Our reunion was in Summit, NJ and the hotel was very convenient.

Review collected in partnership with Best Western

Helpful?
Thank Sarah B
Kerry L, General Manager at BEST WESTERN PLUS Murray Hill Hotel & Suites, responded to this review

We are pleased to see that our professional associates were helpful and that you found the room accommodations to be very comfortable. Thank you for acknowledging the extensive complimentary breakfast buffet provided as well, and we hope to see you in the future. More 

Wilson, New York
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago via mobile

Nice room, well equipped and clean if a little unusual layout. Wine at check-in and cookies available later. Plenty parking but your gps may find it difficult to get here - use Google maps which finds it easily. Convenient for Bell Labs (Nokia).

Helpful?
Thank TPFEnterprises
Kerry L, General Manager at BEST WESTERN PLUS Murray Hill Hotel & Suites, responded to this review

Thank you for your recent stay and for commenting on our "nice room" and a few of our amenities, as well as convenient location to area corporations. We hope to see you again on your next visit to Nokia. More 

Bluffton, South Carolina
Level Contributor
19 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Up here with several family members. Rooms are good size, clean and comfortable. Front desk staff are very helpful. Full service including room service. Had a whirlpool tub during a previous stay. Quite an enjoyable place.

Helpful?
Thank Judy N
Kerry L, General Manager at BEST WESTERN PLUS Murray Hill Hotel & Suites, responded to this review

We are pleased to see that our clean and comfortable accommodations made for an enjoyable visit. Thank you for pointing out the efforts of the front desk and restaurant associates as well. More 

Harrisburg, PA
2 reviews
5 of 5 stars Reviewed 4 weeks ago

The room was very clean, had a couch, desk, microwave, good size refrigerator, nice bathroom and the room even included a Keurig coffee maker. We had the king size bed, very nice. The complimentary breakfast was outstanding. It included hot oatmeal with many toppings, 4 or 5 different kinds of cereals, pancakes and waffles with fresh strawberries, rasberries, and black... More 

Helpful?
Thank MorganHarrisburg_PA
Kerry L, General Manager at BEST WESTERN PLUS Murray Hill Hotel & Suites, responded to this review

We are thrilled to see that we exceeded your expectations on many levels, and appreciate you taking the time to share your comments on Tripadvisor. Our housekeeping associates take a great deal of pride in the presentation of the guestrooms, and they are glad you were pleased with everything. A special "thank you" for recognizing, not only the outstanding breakfast,... More 

Albany, New York
Level Contributor
40 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed August 7, 2016 via mobile

We arrived at 10 pm & left early the following day but the bed was comfortable, the room was clean and the bathroom is pretty swanky. The staff is very friendly and overall I was pleased. Extra pillows in rooms as well. The breakfast was great: scrambled eggs, waffles, oatmeal, fruit, sausage...it was very filling and offered a lot, even... More 

Helpful?
Thank TravelTheWorld12203
Kerry L, General Manager at BEST WESTERN PLUS Murray Hill Hotel & Suites, responded to this review

We appreciate it when our guests take the time to share their experiences on social media, and especially pleased when the comments recognize our friendly associates as well as comfortable accommodations. Thank you for expanding upon your breakfast experience because we try to offer much more than guests expect to see with a complimentary breakfast. Thank you for choosing our... More 

New York City, New York
Level Contributor
23 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed July 25, 2016

Items which were offered before, are not offered now during breakfast at Moe's restaurant. Items like bottled water, bananas, large selection of fruit yogurt, are not offered any more.I was expecting a better breakfast to be served at the restaurant.It has gotten worse.

Review collected in partnership with Best Western

Helpful?
Thank BellaBL
Kerry L, General Manager at BEST WESTERN PLUS Murray Hill Hotel & Suites, responded to this review

Thank you for recent comments about our breakfast and I am sorry if you were not able to find what you expected in the morning. While we try to rotate many of our offerings on a regular basis, the items that will always be present are bottled water, assorted yogurts, and assorted whole fruits. We usually have at least 3... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair access
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Free Parking
  • Free Breakfast
  • Shuttle Bus Service
  • Room Service
  • Business Center with Internet Access

Additional Information about BEST WESTERN PLUS Murray Hill Hotel & Suites

Address: 535 Central Ave, New Providence, NJ 07974-1561
Location: United States > New Jersey > New Providence
Price Range: $128 - $217 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Murray Hill Hotel & Suites 2.5*
Number of rooms: 76
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Also Known As:
Best Western Plus Murray Hill Hotel New Providence
Best Western New Providence
New Providence Best Western
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