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Holiday Inn Express Neptune

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3510 Highway 66, Neptune, NJ 07753-2603
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (38)
Room & Suite (39)
Dining (17)
Travel safe during COVID-19
What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 11/20/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Holiday Inn Express Neptune
Updated 11/20/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#2 of 6 hotels in Neptune
Location
Cleanliness
Service
Value
Stay Smart(R) at the brand new Holiday Inn Express Hotel of Neptune, NJ, ideally situated near exit 102 (coming from the North) and exit 100B (coming from the South) of the Garden State Parkway, minutes from the Jersey Shore Premium Outlets, Asbury Park Boardwalk and beautiful Jersey Shore Beaches. Enjoy our wide array of just built first-class features - a heated, indoor pool, 24-hour business center and state-of-the-art fitness center. We offer attentive service with a personal touch. Guests must be 21 years of age or older to check in (some exceptions apply). Valid photo ID and credit card required at check in. For arrivals from Memorial Day through Labor Day, cancellations may be made by 6pm at least one day prior to arrival. For arrivals after Labor Day and before Memorial Day, cancellations may be made by 6pm on the day of arrival.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Children Activities (Kid / Family Friendly)
Business Center with Internet Access
Meeting rooms
Parking
Wifi
Indoor pool
Heated pool
Breakfast available
Breakfast buffet
Non-smoking hotel
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Green
Languages Spoken
English, Spanish
370Reviews6Q+A95Room tips
Traveler rating
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Popular mentions
Robert C wrote a review Aug 2020
1 contribution
We were very happy with Clint the Manager, as well as Tiara and Marcel. The staff is very friendly and helpful with anything you might need. The rooms are clean and the pool is fun! Great location for Asbury Park activity!
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Date of stay: August 2020
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Response from Julia Coppock, Owner at Holiday Inn Express Neptune
Responded Sep 4, 2020
Thank you so much! We hope you enjoy the rest of the summer, and hope to see you again soon.
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G. Steven S wrote a review Dec 2019
United States10 contributions2 helpful votes
Our usual place to stay while visiting family. This stay 12/24 & 25/19 will be our last. Overall clean only two towel sets and no hand/face soap only bath gel mounted on shower. Christmas morning brkfst was good but missed oatmeal. The next morning after waiting over 10 min a guest had to get coffee refill from kitchen area. Also the inside bottom of the bath door appeared to need cleaning as a variety of "stuff" seemed to be spilled, dripped whatever on it. Was also disappointed that the pool was closed by health Dept. Employees encountered were friendly and helpful.
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Date of stay: December 2019Trip type: Traveled with family
1 Helpful vote
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Response from jennyhHU, Manager at Holiday Inn Express Neptune
Responded Jan 3, 2020
We sincerely apologize this was your experience. It is our number one priority to make sure all of our guests have an exceptional stay, and we're disappointed we fell short. As you noted, this is not typical of our hotel, and we hope you give us another chance in the future.
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Keith M wrote a review Dec 2019
Palmyra, Pennsylvania46 contributions30 helpful votes
We just got home from this hotel. We only stayed one night. The room itself seemed clean and the check in went fine. Two of the main reasons we picked this hotel was the free breakfast and the indoor pool. I was in the area for a tennis tournament for my sons and I always look for these two features. The nights sleep went fine. We got into the hotel around 11:00pm so it was quick showers for the kids and straight to bed. In the morning I got up and into the bathroom for a shower and realized for some reason the hotel only had two full sized towels for a room with two beds. Not wanting to have to dress and wander down to the front desk to get towels I used hand towels, which is not so fun for someone who is 6'4". My sons and I went down for breakfast a little before 9am, which was a busy time but would be typical on a Saturday as people tend to sleep in. The set up and variety of food looked good. However, almost all of the hot food was empty. There were remnants of eggs, but nothing else. Guest after guest went up to the breakfast bar opening the hot food trays and realized they were empty. There were no cups at all, for juice or coffee out. To make matters worse the only person working kept complaining about how she just cleans rooms and breakfast isn't her job. The breakfast was extremely disappointing. Lastly, upon arrival we were notified that the pool was closed and it would be open sometime "tomorrow afternoon". Well we were only there for one night, so no pool for us. I knew my sons' match schedules for their tournament before we arrived and I knew we would have time to kill in the morning so the pool was key. But it was closed. We went and checked in the morning and it said closed by "the department of health". Hmmm.... Overall I would not stay at this hotel again. I saved $20 by not going to the Hampton Inn across the street where we had stayed before. Big mistake.
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Date of stay: December 2019
Rooms
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Response from jennyhHU, Manager at Holiday Inn Express Neptune
Responded Jan 3, 2020
We apologize that you were not satisfied with your recent stay. We do our very best to make sure everyone who stays with us feels at home, and we're disappointed we fell short. This is not typical of our hotel, and we hope you consider staying with us again, so we can show you the exceptional service and accommodations we are known for.
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TIC09 wrote a review Dec 2019
Hardeeville, South Carolina322 contributions126 helpful votes
Upon arrival we were told that the elevator wasn't working and we would have to climb the stairs to our room. No offer by anyone to take our bags for us (we are seniors) or any compensation in price of the room. I noted in earlier reviews that they have had elevator problems before. Otherwise the place is okay, breakfast standard Holiday Inn Express. The clock in the room was set to the wrong time and we couldn't figure out how to change. An informational brochure in the desk didn't include any information about the TV stations. The price is good. Front desk staff could use some training on attentiveness to customers. They seemed more interested in talking to each other than the guests. Avoid room near pool. We were subjected to teenage boys running and yelling up and down the hall to the pool until around 10:15pm.
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Date of stay: December 2019
Rooms
Location
Service
Room Tip: Stay away from 1st floor - pool is very noisy
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Response from jennyhHU, Manager at Holiday Inn Express Neptune
Responded Dec 20, 2019
Thank you for your review and feedback. We sincerely apologize you experienced several issues during your stay. Unfortunately the elevator was out of order for a few days, but was repaired as quickly as possible. We're disappointed to hear of the other issues you experienced, and we'll be sure to address them with management and the team to improve moving forward. Thank you again for your feedback, and we hope you consider staying with us in the future.
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MissJennieLP wrote a review Nov 2019
Punta Gorda, Florida272 contributions53 helpful votes
I was at a business meeting in Ocean Grove. I debated staying in one of the historic inns on the water, but decided I'd be just as happy in something cheaper and 4 miles away. It turned out to be a good decision. This is an unsurprising Holiday Inn Express, but I don't want to be surprised on a routine travel night. The bathroom was clean. There were plenty of towels. The bed was comfortable and the price was modest. What more could a girl ask.
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Date of stay: October 2019
Location
Service
Sleep Quality
Trip type: Traveled on business
Room Tip: The beach is an easy four miles away. There are plenty of restaurants that are an easy drive....
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PRICE RANGE
$117 - $318 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn express neptune hotel neptune
LOCATION
United StatesNew JerseyJersey ShoreNeptune
NUMBER OF ROOMS
95
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Frequently Asked Questions about Holiday Inn Express Neptune
What are some of the property amenities at Holiday Inn Express Neptune?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Holiday Inn Express Neptune?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Holiday Inn Express Neptune?
Guests can enjoy free breakfast during their stay.
Is parking available at Holiday Inn Express Neptune?
Yes, free parking is available to guests.
What are some restaurants close to Holiday Inn Express Neptune?
Conveniently located restaurants include MJ's Restaurant Bar & Grill, Jimmy Pecci's Taste of Italy, and Asia Star Cafe.
Are there opportunities to exercise at Holiday Inn Express Neptune?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Are any cleaning services offered at Holiday Inn Express Neptune?
Yes, dry cleaning and laundry service are offered to guests.
Does Holiday Inn Express Neptune offer any business services?
Yes, guests have access to a business center and meeting rooms during their stay.
Which languages are spoken by the staff at Holiday Inn Express Neptune?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Holiday Inn Express Neptune?
Many travelers enjoy visiting Stephen Crane House (3.7 miles).
Is Holiday Inn Express Neptune accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.