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Fairfield Inn & Suites Mt. Laurel

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225 Reviews from our TripAdvisor Community

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Showing 221: English reviews
Start your review of Fairfield Inn & Suites Mt. Laurel
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Ellington, Connecticut
Reviewed 3 days ago NEW

Not certain where to start. Waited for 15 minutes for someone to get to the front desk so that we could check in. Check in was smooth, fast and little conversation was had. Mattresses are old and gross looking. The hot tub was empty all except a few inches of nasty green water in the bottom of it. The ice...

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1Thank christabelle91
Hartford, Connecticut
Reviewed 5 days ago NEW

Disappointing trip. We are accustomed to having a full set of toiletries, bath towels and a clean room upon check-in. Room 401 came complete with trash in the baskets, one tube of lotion and 1 bath towel. At 9 am, I went down to the lobby to see if we could get another towel. They were all in the laundering...

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Thank dhigley1
Reviewed 6 days ago NEW

Negatives: The hotel is not well maintained and one of the most poorly managed properties I've ever seen. When we arrived, the ice machine on floor 2 was broken and not repaired for 3-4 days. The rooms are dated. We only had a full complement of towels/wash cloths one day out of six. There were two days we had no...

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Thank John L
Medina, Ohio
Reviewed 1 week ago

For starters, we get to the hotel and one of the elevators does not work and according to previous reviews it hasn't been working for at least FIVE consecutive months. It takes for ever to get to your room. The ice machine was out of service at least for three consecutive days. We booked our room for four people (two...

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1Thank cupofhotcoffee
Reviewed 1 week ago via mobile

Our room had a funky smell. One of the lamps didn't work. Stains on the ceiling from a leak. The pool was a mess, but there were so many people using it I don't think the staff could keep up with it. Other than these things we were satisfied. Clean room and very friendly staff.

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1Thank byrequest1
South Weber, Utah
Reviewed 2 weeks ago

Stayed here one Saturday night and was pleasantly surprised by how amenities were offered for the value price. Room was clean, bed was comfortable and the Paul Mitchell shampoo/conditioner/lotion was a welcome touch. Only knock on the room is that the heater was quite loud whenever it cycled on. Maybe it was just my room, but I've seen at least...

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Thank JustSayNoToSpiritAir
Reviewed March 17, 2017

me and my wife stayed there for a week, the stuff were very friendly, the breakfast was boring but fair. the rooms were clean and spacious. we loved our stay there. there was no microwave but we asked the front desk and they provided one immediatly

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Thank Mohamed H
Joan D, Front Office Manager at Fairfield Inn & Suites Mt. Laurel, responded to this review

Thank you for taking the time to let us know about your recent stay here at the Fairfield Inn & Suites Mount Laurel property. It gives me great pleasure to know that were able to accommodate you during your stay with us, and hope to see you again for a return visit. Please feel free to reach out to us...

Waynesboro, Virginia, United States
Reviewed February 27, 2017 via mobile

We stayed here for three nights. The rooms were comfortable and clean. We had an issue with our first room with the heater not working. It was around 10 o'clock at night when we got back and noticed it wasn't working. But, the front desk staff gave us another room right away. There was a nice breakfast buffet each morning....

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Thank Erika S
Joan D, Front Office Manager at Fairfield Inn & Suites Mt. Laurel, responded to this review

Thank you for choosing the Fairfield Inn & Suites as your recent stay in the Mount Laurel area. I am happy to hear that our front desk staff was able to offer speedy resolution to the situation mentioned, and that you found our breakfast to be accommodating to your family. Feel free to give us a call if we can...

Onancock, Virginia
Reviewed February 26, 2017

Sad to see this place go so downhill. The second elevator is still broken. I see it first mentioned in October 2016, 5 months ago. Can they not afford the repair bill? The one working elevator is getting a little wonky, going up when you ask for down, a few floor lights out etc. I guess this really bothers me...

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1Thank vwp
Bethel, Connecticut
Reviewed February 25, 2017

disappointed in the facility . The second elevator is still not working and no sign on it. The ice machine on the floor was not working. Dropped some laundry off at the front desk in the morning. It was never sent out, Told the desk clerk in morning about a stuffed up toilet came back in the evening and it...

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1Thank rlacalamito
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59 photos of this hotel

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Center with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Fairfield Inn & Suites Mt. Laurel

Address: 350 Century Parkway, Mount Laurel, NJ 08054
Location: United States > New Jersey > Mount Laurel
Price Range: $104 - $168 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Mt. Laurel 2.5*
Number of rooms: 117
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Also Known As:
Fairfield Inn & Suites Mt. Laurel Hotel Mount Laurel
Fairfield Inn And Suites Mt. Laurel
Fairfield Inn Mount Laurel
Fairfield Mount Laurel
Fairfield Inn Mt Laurel
Mount Laurel Fairfield Inn
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Questions & Answers

Questions? Get answers from Fairfield Inn & Suites Mt. Laurel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Do not stay here”
  • apparently how this hotel handles room service
christabelle91, 3 days ago | Read review
“If you like sleeping, don't accept room 420 on a weekend”
Rick_S_NJ, Nov 21, 2016 | Read review
“Probably great for families, not so much for adults.”
lizd234, Jul 4, 2016 | Read review
“4th floor is very quiet!”
hart1984, Apr 14, 2016 | Read review
“Get a top floor room (4th floor)”
helenkB2427TR, Mar 29, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question