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Fairfield Inn & Suites Mt. Laurel

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Fairfield Inn & Suites Mt. Laurel
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201 Reviews from our TripAdvisor Community

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Showing 197: English reviews
Trumbull, Connecticut
Level Contributor
140 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed here for 2 nights while visiting Philly. Right away I noticed the musty smell that some others have mentioned. Staff was okay but not overly friendly or helpful. Room was a good size but I was appalled on the last morning when I noticed a piece of food on the floor that had about 100 ants on top... More 

Helpful?
Thank maisiemom
Ekaterina S, Front Office Manager at Fairfield Inn & Suites Mt. Laurel, responded to this review

Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Fairfield Inn & Suites Mt. Laurel. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for not meeting room... More 

San Francisco, California
Level Contributor
20 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

This is the first time I have given 5 stars to a "budget" hotel, and it is because of the fantastic staff that I encountered from check and experienced through my whole stay. I had lost my credit card at the airport on the night of my arrival, and although I had cash, was turned away by the upscale hotel... More 

Helpful?
Thank JRZ_GYRL
Fort Worth, Texas
Level Contributor
89 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Stayed at this location 2x (two different stays) within the same month. First stay on day 1 made me realize this hotel is needs help in a few areas. Stay # 1 1. Checked into room I had reserved, king, and the toilet was running (time was dinner hour). Just how long had the toilet been running ? 2. The... More 

Helpful?
Thank stennerc
Ekaterina S, Front Office Manager at Fairfield Inn & Suites Mt. Laurel, responded to this review

As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology. We have shared your feedback with the appropriate hotel team to ensure that this was an isolated issue that is corrected moving forward. Upholding our commitment to provide a memorable... More 

Travelers are raving about these Mount Laurel hotels

New York City, New York
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed July 14, 2016 via mobile

I travel and choose Marriott for repeatable quality, but once in a while you hit a hotel that is lacking in maintenance and the flair for a quality presentation. This hotel is one of those, elevators broken, ice machines broken, breakfast items put out one at a time. You can just tell they are cutting corners everywhere. At 160 dollars... More 

Helpful?
2 Thank Pearlchloedale
Hagerstown, Maryland
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 12, 2016

I stayed 3 nights, my room was clean and comfortable. My check in was fast and very pleasant. I enjoyed the breakfast area the food was hot the area kept clean. The building needs to maint work, only 1 elevator working, and I could only find 1 ice machine working. I can't complain about the staff, they all were very... More 

Helpful?
Thank TgurlRandi
Savannah, Georgia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed July 4, 2016

Did they have the "out of order" signs printed in bulk? During our entire three night stay, one guest computer, one elevator, and the ice machine on the second floor were non functional. If we had been told that there was only one working elevator when we were offered a first or second floor room, it might have change our... More 

Helpful?
Thank Liz D
Ekaterina S, Manager at Fairfield Inn & Suites Mt. Laurel, responded to this review

Thank you for your recent stay at our property, I apologize for all the issues you have encountered during your stay. Having one elevator, one ice machines and one computer working. Which can be frustrating as you are here to enjoy yourself and not have to worry about things being out of order. We are in the process of fixing... More 

1 review
5 of 5 stars Reviewed July 3, 2016 via mobile

My husband and I stayed here for one night for his birthday weekend, which also happens to be July 4th weekend, and the hotel over all was very clean and neat. Check in was a breeze. The room; king suite with whirlpool was AWESOME! We were on the first floor and it was quiet. The free breakfast had a lot... More 

Helpful?
Thank CHRISTINA R
Harrisonburg, Virginia
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed June 22, 2016

I visited this exact hotel, back in 2010 and was not at all pleased with the hotel nor the staff, so I was really hestitant to book here again. But 6 years later and this hotel was AMAZING!! So, relieved that they had renovated and that every staff member that I encountered were so professional and really made us want... More 

Helpful?
Thank Rosa C
Vermont
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed June 21, 2016

Not awful,and it was clean, but not worth the almost $250 price. Place was full of young kids there for soccer and lacrosse tourney which was fine, but only one elevator in operation. That was problematic and unacceptable for the price.

Helpful?
Thank 800KAS
Ekaterina S, Manager at Fairfield Inn & Suites Mt. Laurel, responded to this review

Thank you for your recent stay at out property. Our elevator has been down due to a mechanical issue which we are waiting for a part. I can imagine how frustrating it was to have only one working especially with all the kids staying for a soccer and lacrosse tournament. We do hope to see you again. Thank you, Ekaterina... More 

San Antonio, Texas
Level Contributor
53 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed June 8, 2016

Elite member review. A little disappointed, staff was very friendly, but the hotel shows bad signs of wear and tear, which makes you wonder about the rest of the management. One of the two elevators was not working, door to room did not fully close and big chunk of wall missing from door. Needs a refresh. Other than this bad... More 

Helpful?
Thank E-Rockin
Ekaterina S, Manager at Fairfield Inn & Suites Mt. Laurel, responded to this review

Thank you for your recent stay at our property, I am sorry to hear you were disappointed in your stay. We are working on fixing the second elevator as I can only imagine the frustration it is with only having one working and having to wait. As well as the door not properly closing which is a safety issue. I... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Fairfield Inn & Suites Mt. Laurel

Address: 350 Century Pkwy, Mount Laurel, NJ 08054-1192
Location: United States > New Jersey > Mount Laurel
Price Range: $122 - $170 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Mt. Laurel 2.5*
Number of rooms: 117
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Also Known As:
Fairfield Inn & Suites Mt. Laurel Hotel Mount Laurel
Fairfield Inn And Suites Mt. Laurel
Fairfield Inn Mount Laurel
Fairfield Mount Laurel
Fairfield Inn Mt Laurel
Mount Laurel Fairfield Inn
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