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Candlewood Suites Philadelphia - Mt. Laurel

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4000 Crawford Pl, Mount Laurel, NJ 08054-3947
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Travel safe during COVID-19
What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 11/20/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Candlewood Suites Philadelphia - Mt. Laurel
Updated 11/20/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#21 of 30 hotels in Mount Laurel
Location
Cleanliness
Service
Value
At the Candlewood Suites Mt Laurel we put the amenities where they really count: in your room. We are an all suite property, the perfect place for your next stay, and a great alternative to a corporate apartment. Each spacious suite has a full kitchen complete with microwave and full size refrigerator. Work efficiently at your oversized executive desk with free high speed internet access and two separate phone lines - check email and talk on the phone at the same time. Relax in the overstuffed recliner while you enjoy the CD player and VCR/DVD player. Borrow your favorites from our free video and CD library. Work off some stress in our fitness center or visit our Candlewood Cupboard. You can purchase meals, snacks and sundry items at value prices. Our setting is the perfect choice for business or leisure travelers; we are a pet friendly hotel. Earn Priority Club Points for each qualifying stay. Candlewood Suites Philadelphia-Mt. Laurel is located in the business district of Mount Laurel, NJ. We are near the offices of Cendant Mortgage, Liberty Mutual and GE Capital Corporation. As well as Independence Hall and the Liberty Bell.
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Property amenities
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Room features
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Room types
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Languages Spoken
hotel_amenity_english, hotel_amenity_spanish
191Reviews5Q+A31Room tips
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Popular mentions
djohnstravel wrote a review Feb 2020
Oaklawn2 contributions
Upon arrival there was an issue with the cleanseness of pull out sofa. The entire staff went above and beyond to rectify the situation. The lady at front desk (can't recall name) the maid and the manager were very accommodating. The entire staff turned a potential disaster into a pleasant stay.I don't usually write reviews, unless it's a very bad experience or unless someone goes above and beyond their duties to make your stay pleasant. In this case it's the latter. I want to thank thank the manager, the staff and the maid service for their kindness. Definitely will stay here again.
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Date of stay: February 2020Trip type: Traveled with family
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DKHibbens wrote a review Jan 2020
Cheyenne, Wyoming11 contributions14 helpful votes
We were sharing a room with our daughter who is in the military and the sofa sleeper was extremely uncomfortable. So we called the front desk to see about getting a second room. Front desk said the were sold out. Parking lot was half empty. So I went on website and booked another room easily. Front desk couldn’t explain it but acted like we were a burden. My daughter’s room smelled like urine. I suggest you stay away from this place. Very unpleasant for Candlewood . Stay somewhere else.
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Date of stay: January 2020Trip type: Traveled on business
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Response from IHGService, General Manager at Candlewood Suites Philadelphia - Mt. Laurel
Responded Feb 6, 2020
Hi DKHibbens, Thank you for your feedback and it is great to hear from you. Here at the Candlewood, we want our guests to enjoy the comforts of your home at a comfortable value. Based on your feedback this does not seem to be the case. I apologize that the service provided by our front desk to help you resolve your concern was not up to the level of hospitality that you would have expected. Your experience has been shared with the Management of the Hotel, specifically our front desk team, so they can look into how we can further enhance our practices. Furthermore, I have sent a private message to learn more about your concerns. We want our guests to feel that the Candlewood suites as their home base while they are out traveling. Providing functionality and convenience in a relaxed and casual environment where you can truly feel free to make yourself at home. This is what we want you and our guests to experience when you come visit us. I hope you will give us another chance to show you that your unsatisfactory stay was an exception. We look forward to hearing form you soon. Hector P Case Manager IHGService
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Jacqueline wrote a review Nov 2019
1 contribution
This hotel was perfect for our needs. Loved the comfort of the room. He attended a conference, I worked on the room while he was busy. The kitchen was complete, including a dishwasher. The bed was so comfortable after a long day at work. Thank you for our stay.
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Date of stay: November 2019Trip type: Traveled on business
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molacde wrote a review Sep 2019
New York City, New York77 contributions24 helpful votes
I stayed at the Mt. Laurel Candlewood for one night because it was 1) near the turnpike entrance and 2) less expensive than its neighbors while still getting good reviews. The short of it is this: it's a clean, inexpensive, convenient hotel. If you want anything more than that, you need to look somewhere else. For about the same price as a Super 8 or a Red Roof, this was a BY FAR better experience. The lobby barely exists and the room needed some renovating. There was a bit of mildew and rust in the bathroom, and the toilet tank ran off an on (though with the bathroom door closed, it couldn't be heard). Still, for under $70, the room was clean, the bed was very comfy, there was a full kitchen, wifi, laundry, a small gym, and a coffee machine. These kind of hotels are for people who need to be someplace for work for a while and don't want to spend money eating out every day. No frills but clean. Is it trendy like the nearby Aloft? No. Does it have an on site restaurant and bar like the nearby Wyndham? No. But you're paying half the price. I recommend the hotel.
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Date of stay: September 2019
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Rachel wrote a review Aug 2019
6 contributions
Do NOT come here! This property is a dump. I know the pictures look beautiful (great photographer) but it’s not reality. I have stayed in a Candlewood property in California and it was lovely. This property in NJ is more like an extended stay type place. I knew something was off when I got out of my car and walked along the building. The smell was old and musty with them trying to cover it up with air freshener. Not pleasant. The lobby smells and the room also smells something awful. I called the main number and was hung up on twice. I’m an IHG member so this makes it all so much worse. I’ve been on the road since 5am and booked my room via phone with the main reservations. The price I was given on the phone and the price I was charged at check-in were two different prices. I was charged more at the property. At that point it was after 10p and I was exhausted. I will not only never stay at this property but I will no longer stay at any Candlewood property again. Please do yourselves a favor and find another place to stay. There are many many lovely hotels and motels walking distance from this dump.
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Date of stay: September 2019Trip type: Traveled with family
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Response from IHGService, Guest Relations Manager at Candlewood Suites Philadelphia - Mt. Laurel
Responded Sep 14, 2019
Hi racheltraveler47, Thanks for preferring us among your many hotel options, and thanks for the candid review. Our goal is to make you feel at home, at your best and really productive while on the road. Regrettably, we haven't exceeded expectations on this visit. I'm so sorry too for the odd smell encountered on our lobby and bedroom. I also understand your dismay upon learning of the difference in the price of the room. This is certainly not what our hotel strives for, nor is this our usual or our best. I reviewed your comments with our hotel ownership so we can work on the areas of concern. I've also sent you an email which should now be in your inbox discussing your stay further. Best, Kenneth F Case Manager IHGService
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PRICE RANGE
$76 - $111 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
candlewood suites philadelphia - mt. laurel hotel mount laurel, candlewood suites mount laurel, candlewood mount laurel, mount laurel candlewood suites
LOCATION
United StatesNew JerseyMount Laurel
NUMBER OF ROOMS
123
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Frequently Asked Questions about Candlewood Suites Philadelphia - Mt. Laurel
Which popular attractions are close to Candlewood Suites Philadelphia - Mt. Laurel?
Nearby attractions include Pump it up (0.7 miles).
What are some of the property amenities at Candlewood Suites Philadelphia - Mt. Laurel?
Some of the more popular amenities offered include free wifi, a fitness center, and free parking.
Which room amenities are available at Candlewood Suites Philadelphia - Mt. Laurel?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Candlewood Suites Philadelphia - Mt. Laurel?
Guests can enjoy barbeque facilities during their stay.
Is parking available at Candlewood Suites Philadelphia - Mt. Laurel?
Yes, free parking is available to guests.
What are some restaurants close to Candlewood Suites Philadelphia - Mt. Laurel?
Conveniently located restaurants include Cracker Barrel, El Azteca, and Singapore Restaurant & Sushi Bar.
Are there opportunities to exercise at Candlewood Suites Philadelphia - Mt. Laurel?
Yes, guests have access to a fitness center during their stay.
Are any cleaning services offered at Candlewood Suites Philadelphia - Mt. Laurel?
Yes, laundry service and self serve laundry are offered to guests.
Are pets allowed at Candlewood Suites Philadelphia - Mt. Laurel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Candlewood Suites Philadelphia - Mt. Laurel offer any business services?
Yes, guests have access to a business center and meeting rooms during their stay.
Which languages are spoken by the staff at Candlewood Suites Philadelphia - Mt. Laurel?
The staff speaks multiple languages, including English and Spanish.