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Courtyard by Marriott Mt. Laurel

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1000 Century Parkway, Mount Laurel, NJ 08054
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Courtyard by Marriott Mt. Laurel
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149 Reviews from our TripAdvisor Community

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New Hope, Pennsylvania
Level Contributor
194 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We returned to the Courtyard in Mount Laurel as part of a shopping weekend at the Cherry Hill and Moorestown Malls. The Courtyard is well located, just off Route 73 at the point where the NJ Turnpike and Interstate 295 exits are located. We have stayed here before. The hotel is clean and well maintained. The staff is friendly and... More 

Helpful?
Thank Bryce S
kristen l, General Manager at Courtyard by Marriott Mt. Laurel, responded to this review

Thank you for your kind review for Trip Advisor! This is a great resource for guests who are visiting the Mount Laurel area and we appreciate the feedback. Please know we are serious to improve daily and your feedback is important to us, and we all hope to serve you again in the near future. More 

Washington DC, District of Columbia
Level Contributor
99 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This hotel is just off route 15 and a couple of miles from central Gettysburg. The hotel seems new and the staff were excellent. There is an indoor swimming pool. I stayed here for one night and found it convenient. I noticed a shuttle which probably took one to a local outlet mall. There are two good restaurants across the... More 

Helpful?
Thank Sundncr
Bel Air, Maryland
Level Contributor
83 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
3 of 5 stars Reviewed January 2, 2016

This was a good/average hotel. Rooms were clean, beds were comfortable, front desk staff was friendly; nothing bad to say about this hotel. With that said I've stayed at other Courtyard's that were more modern with better decor and lighting so, in comparison it's just average.

Helpful?
Thank FeBrews
kristen l, General Manager at Courtyard by Marriott Mt. Laurel, responded to this review

Thank you for taking time to submit a Trip Advisor review. We appreciate the kind words regarding staff and services. Our lobby is brand new and we are making several updates to our property this year...so we hope you will join us again soon. Thank you. More 

Level Contributor
31 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed December 9, 2015

about the 5th time I'm staying at this hotel. Conveniently located next to NJ Turnpike. They've been upgrading the service level and lobby interior and this is paying of. Much better client focus and food at the bistro. Still standard Courtyard stuff, but cooked well and these days even served with a smile. I'll stay at this hotel next time... More 

Helpful?
Thank Arnoudhuisman
kristen l, General Manager at Courtyard by Marriott Mt. Laurel, responded to this review

Wonderful feedback for our staff and property overall! We appreciate the time you took to let us know that you noticed our efforts to improve the physical and the service components of our Courtyard Mount Laurel! Moreover we very much appreciate and value you offering us another opportunity to serve you a second time. Please visit again and we truly... More 

Cranston, Rhode Island
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed December 9, 2015

Checked in to the Courtyard in Mt. Laurel for 3 days (Sat, Sun and Monday). Youth hockey tournament in the area, lots of hockey dad's and their kids, not a big deal pretty much quiet after 11 pm. Hotel is very dated, rooms are old and the doors don't shut quietly. The doors slam and make lots of noise. As... More 

Helpful?
Thank Alan P
kristen l, General Manager at Courtyard by Marriott Mt. Laurel, responded to this review

Thank you for visiting Trip Advisor to voice your feedback regarding your recent stay with the Courtyard Mount Laurel. As a full-time traveler you know the importance of your comments to the properties you visit, and I hope you also know how much we value your comments. As a valued Platinum Rewards member you visit Marriott properties each and every... More 

Newark, New Jersey
Level Contributor
49 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed December 2, 2015

My family and I enjoyed our recent stay here for one night in November. It was clean, comfortable, and the staff were all friendly and accommodating. The only thing that bothered me was I felt like I was not getting a good value, especially when breakfast was not included in the price. We walked out of there with a bill... More 

Helpful?
Thank sarah_2010067
kristen l, General Manager at Courtyard by Marriott Mt. Laurel, responded to this review

Thank you so much for the kind words and feedback regarding the Courtyard Mount Laurel! Trip Advisor is a great way to share your experiences with other travelers and we appreciate your time to write. Our pricing is based upon market demands at all times, and despite not being a large metro area we are only 12 short miles to... More 

Wakefield, Rhode Island
Level Contributor
163 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
3 of 5 stars Reviewed November 24, 2015

We checked into this hotel after a long days' drive, and were given a large king-bed room on the fourth floor. The check-in process was efficient and friendly. The lobby and common areas, and our room, were very clean and well kept, as we've found to expect with Marriott. As we were exhausted, we opted to have a drink and... More 

Helpful?
Thank Jerry S
John Ops Manage... C, Manager at Courtyard by Marriott Mt. Laurel, responded to this review

Thank you so much for your feedback. We use the feedback as a means of training and re-training to ensure that we are always bettering ourselves. Guest feedback always provides us with a real scope of how our associates are interacting with our guests. I do apologize that your experience did not mean our own company standards. We will relay... More 

Level Contributor
15 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed November 9, 2015

Rooms and lobby were modern and clean. Room was quiet and comfortable..a king with a pull out couch. Check-in was friendly and quick. Did not disappoint...another quality stay at a Courtyard. Would stay at again when in the area.

Helpful?
Thank J N
kristen l, General Manager at Courtyard by Marriott Mt. Laurel, responded to this review

Thank you so much for reviewing the Courtyard Mount Laurel with Trip Advisor. This is a valuable tool for the hotel and staff, and we appreciate the time you took to offer your feedback. I am pleased you were comfortable and found the property clean and accommodating! We all strive for positive results and we invite you back whenever your... More 

New Hope, Pennsylvania
Level Contributor
194 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
4 of 5 stars Reviewed November 3, 2015

We returned to the Courtyard in Mount Laurel last Friday as part of a shopping excursion to the Route 73 and Marlton areas. We are Marriott fans and the hotel lives up to our expectations. The front desk staff is friendly and helpful, the rooms are clean and well maintained and the bed was comfortable. It was quiet. The heating/cooling... More 

Helpful?
Thank Bryce S
kristen l, General Manager at Courtyard by Marriott Mt. Laurel, responded to this review

Thank you so much for using Trip Advisor to review the Courtyard Mount Laurel! We truly appreciate your feedback and comments. We always share with our staff so we may improve daily, and your kind words and review will greatly assist. Please visit us again soon should your travel include Mount Laurel. Warm regards. More 

Level Contributor
34 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
2 of 5 stars Reviewed October 24, 2015 via mobile

We were in the area for a wedding at Lucien's Berlin and needed a place for 2 nights. Note that there is no great hotel in the area to start with unless you choose to stay in Philly. The courtyard sitting area looked nice. Otherwise, there is nothing to remember about this hotel - staff, room, amenities, etc. Just a... More 

Helpful?
Thank Vivian327
John Ops Manage... C, Manager at Courtyard by Marriott Mt. Laurel, responded to this review

Thank you very much for your honest feedback. We use all comments to further train and re-train our associates. I am sorry that we did not meet your standards during your stay and invite you to give us a second try on your next trip through Mt. Laurel, NJ. More 

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