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Holiday Inn Express & Suites Philadelphia - Mt. Laurel

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Holiday Inn Express & Suites Philadelphia - Mt. Laurel
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193 Reviews from our TripAdvisor Community

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Showing 186: English reviews
USAFret
Level Contributor
162 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The hotel turned out to be a very pleasant stay. I arrived early but everything was ready. The front desk was very friendly. The room was very nice and well appointed. Everything appeared to be new and sparkling clean. The only fault I can find is that when I returned that night, quite late, I had to park in the... More 

Helpful?
Thank USAFret
Management S, Front Office Manager at Holiday Inn Express & Suites Philadelphia - Mt. Laurel, responded to this review

Wow!!! Its good to see you enjoyed your stay and everything was kept clean for you. Our hotel is a little more than a year old so we keep it in great condition from outside to inside. I will talk with our Engineer about the door and see that it gets fixed right away as security is something that is... More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed August 23, 2016

Booked a room on July 19 for Aug 23-24. Flight was coming in late so I called 4days prior to make sure that we wouldn't have any hiccups when we got in late & were assured we wouldn't have a problem & that they put a note in our reservation so it would be fine. Arrive at hotel night of... More 

Helpful?
1 Thank Amber S
Management S, Front Office Manager at Holiday Inn Express & Suites Philadelphia - Mt. Laurel, responded to this review

I am extremely sorry to hear of your dissatisfaction regarding a reservation you had booked. At 6 pm day of arrival we do in fact authorize the cards in the event of a sell out or near selling out. The credit cards on the room are meant to guarantee the room and must be valid cards. I am glad to... More 

Laconia, NH
Level Contributor
25 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 stars Reviewed August 21, 2016

Stayed a few days at the Holiday Inn Express & Suites in Mount Laurel. This hotel is on a street with several other hotels. This hotel could probably be tough to find for travelers as there really are no signs telling people from Route 73 that it even exists. Fortunately for us we knew where we were going. No problem... More 

Helpful?
Thank lovebirds06
Management S, Front Office Manager at Holiday Inn Express & Suites Philadelphia - Mt. Laurel, responded to this review

Wow this was a pleasure to read. You touched on almost all aspects of your stay and it seems everything was great and exceeded expectations. Being a new hotel and only 1 year old as of today we have all new amenities and it shows the most in our mattresses as they still have that new feel to them. On... More 

McAllen, Texas
Level Contributor
170 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 stars Reviewed July 19, 2016

Andrew checked us in when we arrived and got us our IHG platinum upgrade. Andrew really went above and beyond getting us extra blankets and sheets etc. the room was clean and comfortable. The breakfast in the morning was not very good. The eggs were room temperature.

Helpful?
1 Thank jmia
Management S, Front Office Manager at Holiday Inn Express & Suites Philadelphia - Mt. Laurel, responded to this review

Andrew is one of our newest employees and he has a very bright future ahead of him. He truly understand what it means to be hospitable to guests and shows that with each and every guest. He has a gift to make relationship with each guest just in that short amount of time it takes to check them in, and... More 

New York City, New York
Level Contributor
249 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 121 helpful votes
4 of 5 stars Reviewed July 18, 2016

In an area where there are many hotel choices, the Holiday Inn Express is a good one. The front desk was friendly and efficient. Our room was clean and comfortable. Free wifi and a huge tv. The beds were excellent. Each bed has 2 soft and 2 firm (so identified) pillows - which we thought was a great idea. The... More 

Helpful?
1 Thank elaine212
Management S, Front Office Manager at Holiday Inn Express & Suites Philadelphia - Mt. Laurel, responded to this review

WOW thank you for this sharing your stay with us, and choosing our hotel. You hit on so many points that we emphasize to new guests such as the soft and firm pillows and the great variety in breakfast. I personally like the hot water dispenser because in situations where I eat oatmeal i know there will be no coffee... More 

Ocean View, Delaware
Level Contributor
94 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed July 16, 2016 via mobile

Exceptional HIE property. Clean, newer, well located, lots of hot water, great aircon, good housekeeping staff, excellent broadband, big tv, great attitude of Brian the GM (and his asst GM, too). Will return without question and recommend highly. On the negative side, difficult to really say... Perhaps the newer front desk staff could use some additional training and time in... More 

Helpful?
Thank Gary A
Management S, Front Office Manager at Holiday Inn Express & Suites Philadelphia - Mt. Laurel, responded to this review

Gary, I want to thank you first and foremost for choosing our property when in the area. It was a pleasure to have you stay here and I'm glad you enjoyed all aspects of your stay. It seems you took advantage of all of the amenities we offer and all of the in room services we have. We look forward... More 

Fort Bragg, North Carolina
1 review
1 of 5 stars Reviewed July 8, 2016 via mobile

The customer service even for an IHG member is poor. Requested a roll away and checked in to find that they had none available. Was promised the next day when I return that they would have one ready in the room and of course I arrived to no roll away after a long day to be told over the phone... More 

Helpful?
Thank USParatrooper77
Management S, Front Office Manager at Holiday Inn Express & Suites Philadelphia - Mt. Laurel, responded to this review

I am sorry you did not enjoy your stay with us. Our roll away beds are available upon request and given a circumstance where they are being used there isn't much we can do. Once a guest requests a roll away bed they have every right to use for the entire stay even if they extend for a couple of... More 

Greensboro, North Carolina
Level Contributor
128 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed June 29, 2016 via mobile

As a Holiday Inn frequent stayer this hotel meets the national standard set for the HI Express brand. I like the location for the New Jersey customers I meet this side of Philadelphia and it's a quick ride to the PHI airport. Friendly staff and very clean hotel.

Helpful?
1 Thank CtownRon
Management S, Front Office Manager at Holiday Inn Express & Suites Philadelphia - Mt. Laurel, responded to this review

Ron, I'm glad You chose our hotel and were satisfied with your stay. Being right outside of Philly we get a lot of travelers that choose our hotel over Philadelphia ones because of the price. We are a short drive into Philadelphia you well know and that's a big driver for most of our guests. Our staff is second to... More 

PORT ALLEGANY
Level Contributor
416 reviews
96 hotel reviews
common_n_hotel_reviews_1bd8 153 helpful votes
4 of 5 stars Reviewed June 24, 2016

Located in a cul de sac cluster of hotels about 20 minutes drive from downtown Philadelphia, this is a comfortable hotel. Our large suite included a sofa and table for two, micro, fridge, and lots of outlets for convenient ironing. A caution for little ones - the water can get ultra hot, but this might let you make cocoa, oatmeal... More 

Helpful?
1 Thank ANNAMARGARET B
Management S, Front Office Manager at Holiday Inn Express & Suites Philadelphia - Mt. Laurel, responded to this review

WOW!!! This was a pleasure to read. You clearly took advantage of everything that we offer here at the hotel. The cinnamon rolls are my weakness and I'm sure you indulged on them to. We are in the middle of everything so its good to see our guests wonder around and explore. Anyone seeing this will no doubt come into... More 

Caldwell, New Jersey
Level Contributor
79 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed June 18, 2016

The front desk lady was very helpful (sorry, didn't get her name; black lady) and was welcoming. The room was the first room off reception (111, I believe) and was very quiet and comfortable with a HUGE TV. Room temperature controls were effective. Nicely appointed bathroom which was clean. The eating area was clean and the Holiday Inn Express breakfast,... More 

Helpful?
1 Thank Dave W
Management S, Front Office Manager at Holiday Inn Express & Suites Philadelphia - Mt. Laurel, responded to this review

Dave, It's nice to hear you enjoyed your stay with us. We like to ensure our staff is second to none and accommodate our guests to the best of their ability. I also see you enjoyed your sleep that night and got a nice quiet relaxing night of sleep. We also strive to have our rooms the cleanest around and... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Business Center with Internet Access
  • Meeting Rooms
  • Self-Serve Laundry
  • Laundry Service
  • Multilingual Staff

Additional Information about Holiday Inn Express & Suites Philadelphia - Mt. Laurel

Address: 6000 Crawford Pl, Mount Laurel, NJ 08054-3937 (Formerly Comfort Inn & Suites)
Location: United States > New Jersey > Mount Laurel
Price Range: $122 - $160 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites Philadelphia - Mt. Laurel 2.5*
Number of rooms: 90
Reservation Options:
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Also Known As:
Comfort Hotel Mount Laurel
Comfort Inn And Suites
Comfort Inn Mount Laurel
Mount Laurel Comfort Inn
Hotel Style:
#2 Business Hotel in Mount Laurel
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