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Hampton Inn by Hilton Philadelphia/Mt. Laurel

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Hampton Inn by Hilton Philadelphia\/Mt. Laurel
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316 Reviews from our TripAdvisor Community

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Showing 309: English reviews
Forest Hill, Maryland
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

The room is nice, albeit a little small, but accommodating. The Hampton Inn brand is a favorite of mine. The room was clean and the bathroom was modern. The service was exceptional. Normally the breakfast at a Hampton Inn is very well put together. I did not like how slow it was for Breakfast this past weekend. There was an... More 

Helpful?
Thank urandrod
Worcester, Ghana
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

the rooms were nice and clean. the staff was very nice and helpful. We will definitely stay there again. Also location is great very close to highway 95. Breakfast was great as well, they had a reasonable amount of both hot and cold food.

Review collected in partnership with Hampton

Helpful?
1 Thank Ruth S
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Clean, friendly Hampton Had all the things you expect from Hampton (free breakfast, wi fi, clean rooms) and staff was friendly Had a small problem with AC unit, was handled while I was out for the day. Will stay here again when my job calls for travel to that area.

Review collected in partnership with Hampton

Helpful?
1 Thank G5990BRanthonyg
New York City, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 6 days ago NEW

They are a bit outdated as the property needs some major cosmetic updates as well as functional ones. The breakfast was underwhelming but overall it is a OK place. The bedroom in itself was very good however everything outside was not very good. Also the elevator is heated even during the summer which made no sense. Housekeeping never came into... More 

Review collected in partnership with Hampton

Helpful?
1 Thank 502ericaf
ACCRA, Ghana
1 review
5 of 5 stars Reviewed 6 days ago NEW

Over all my stay with my wife was excellent and we are planning to come back. Hope you will take into consideration our views cause we have traveled to other countries and stayed in the same hotel but here is quite good and please maintain the quality as this is a great country.

Review collected in partnership with Hampton

Helpful?
Thank Osei D
Fort Worth, Texas
Level Contributor
89 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
2 of 5 stars Reviewed 1 week ago

Twice I've recently stayed at this hotel and on both occasions had a room at the end of the highway (different floors) and in each instance the wifi is absolutely awful. If I was lucky I could connect up to 5 mins, most times I could not find the signal whether using an ipad, laptop or cell phone. I walked... More 

Helpful?
Thank stennerc
Sandra J, General Manager at Hampton Inn by Hilton Philadelphia/Mt. Laurel, responded to this review

Thank you for your recent stay at the Hampton by Hilton Mount Laurel. We appreciate it when our guests make the effort to bring to our attention items that need to be corrected. I apologize for the difficulties you experienced with our WIFI, and housekeeping service, I will share your feedback with our staff. There are often solutions for connection... More 

2 reviews
3 of 5 stars Reviewed 1 week ago

Accommodations were not of Hilton caliber. So many other hotels in this location - stay somewhere else unless you need the points. DIRTY pool with no towels on a hot summer day. Bed was hard as a rock. Not the usual Hilton linen.

Review collected in partnership with Hampton

Helpful?
Thank karengO391XF
Sandra J, General Manager at Hampton Inn by Hilton Philadelphia/Mt. Laurel, responded to this review

Thank you for your candid feedback. I am so sorry that we made such a terrible impression on you. I wish I had the opportunity to speak with you during your stay to address your concerns. The staff feels very disappointed that we did not provided you with the level of service you deserve. Please feel free to contact me... More 

Poughkeepsie, New York
1 review
5 of 5 stars Reviewed 1 week ago

I checked in almost midnight and the staff was very exceptional. Booked 3 Rooms and was very satisfied. Rooms were very clean newly renovated. Complimentary breakfast was very good and enough for all guest. Hotel was sold out.

Review collected in partnership with Hampton

Helpful?
Thank 159jaquelined
Sandra J, General Manager at Hampton Inn by Hilton Philadelphia/Mt. Laurel, responded to this review

I am so thrilled to read your comment! We strive to make every guest feel the way you described your stay. I hope you will visit us again! With much gratitude and appreciation, More 

Virginia Beach
Level Contributor
60 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 1 week ago

Serve it was great until you say I had to do 200 words. The hotel was very good I thought was thoughtful however the air-conditioning did not work properly. Your condition simply would not cool the room probably turn down run all night which was a little bit uncomfortable. We hurt to have really fresh eggs for breakfast.

Review collected in partnership with Hampton

Helpful?
Thank Steven2090
Sandra J, General Manager at Hampton Inn by Hilton Philadelphia/Mt. Laurel, responded to this review

Thank you for your kind words. I am sorry that you had an issue with your air conditioner. Please let me know if you visit us again, and I'll see what I can do about the eggs. With much gratitude, More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

The floor tile was very dirty and very sticky. I had to moped the entire floor using one of the towels from the bathroom. Carpet floor was very very dirty, All around and behind the head rest and furniture. I had to take the vacuum from the hallway and vacuumed the floor myself. The bed sheets and bed were not... More 

Review collected in partnership with Hampton

Helpful?
Thank Pablo R
Sandra J, General Manager at Hampton Inn by Hilton Philadelphia/Mt. Laurel, responded to this review

I am simply devastated to hear about your recent experience at our hotel. I wish you had brought this information to my attention during your stay. Please contact me at your earliest convenience. I would like additional information regarding your stay, so that I can address your dissatisfaction with the appropriate team members. Sincerely, More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free Parking
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Pool
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Our Hampton Inn Philadelphia/Mt. Laurel hotel is 10 miles from downtown Philadelphia, and near many attractions like the historical Liberty Bell site. Enjoy our NJ hotel's free, hot breakfast, free Wi-Fi, business center, swimming pool, JumpStart Fitness Center and exceptional service from our multi-lingual staff. Plan your next event at our hotel and utilize our 441 sq. ft. meeting space (accommodates up to 25 people). ... more   less 

Additional Information about Hampton Inn by Hilton Philadelphia/Mt. Laurel

Address: 5000 Crawford Pl, Mount Laurel, NJ 08054-3923
Location: United States > New Jersey > Mount Laurel
Price Range: $115 - $181 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn by Hilton Philadelphia/Mt. Laurel 2.5*
Number of rooms: 125
Reservation Options:
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Also Known As:
Hampton Inn Philadelphia Mt. Laurel Hotel Mount Laurel
Hampton Inn Mount Laurel
Mount Laurel Hampton Inn
Hotel Style:
#3 Romantic Hotel in Mount Laurel
#6 Family Hotel in Mount Laurel
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