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HomeTowne Studios Philadelphia - Maple Shade, NJ by RedRoof

Traveler (27)
Room & Suite (13)

About

#2 of 4 hotels in Maple Shade
Location
Cleanliness
Service
Value
Our extended stay hotel in Maple Shade near Philadelphia is just a short walk or drive to many convenient restaurant options like Taco Bell, Uno Pizzeria & Grill, Smashburger and much more. Get all your essentials at nearby Aldi, and CVS, among other options. Jump at nearby Sky Zone or catch a movie at Regal Cinemas just down the road. Near the Liberty Bell, Philadelphia Zoo & more. HomeTowne Studios Philadelphia - Maple Shade, NJ is the perfect home away from home. Our 129 studios offer double or queen bed options to suit your needs, along with flexible daily, weekly and monthly rates. All HomeTowne Studios by Red Roof properties feature kitchenettes with full-sized refrigerators, FREE in-room Wi-Fi, HD flat-screen TVs with cable, weekly housekeeping and more.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Laundry Service
Non-smoking hotel
Public Wifi
Self-Serve Laundry
Wheelchair access
Room features
Air conditioning
Microwave
Refrigerator in room
Accessible rooms
Family Rooms
Kitchenette
Non-smoking rooms
Good to know
HOTEL CLASS
Hotel links
Visit hotel website

Location

Full view
47Car recommended
Grade: 47 out of 100
27Restaurantswithin 0.75 miles
3Attractionswithin 0.75 miles
63Reviews
0Q+A
10Room tips
Traveler rating
  • 6
  • 4
  • 9
  • 11
  • 33
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Popular mentions
I stayed there twice hoping it would be better the second time. Chantel was at the reception and treated me like it was a bother for her to attend to me. It is a rather large building and after handing me the room key she did not bother giving me directions to the room, so I had
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Response from CRS-Phila-MapleShade, General Manager at HomeTowne Studios Philadelphia - Maple Shade, NJ by RedRoof
Responded May 7, 2019
I truly want to apologize for the experience that you had while staying with us. The way you were greeted was unacceptable and that will be addressed internally. As far as the room condition, Here at HomeTowne Studios by Red Roof we pride ourselves on customer satisfaction, and we did not deliver, for that I also apologize. And would like to offer a Full refund of your stay due to the experience that you had. I do need a bit more info from you in order to process the refund. If you could, please call the property at 856-787-1161 and ask for Tristain or Erica and we will take care of this for you. Thank You.
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Here’s my deal. I am not a welfare person looking for the cheapest deal I can find. My wife came down with a terminal disease that the best medical people in the world working with an unlimited budget were unable to save her. She died 10 days ago. When her last stage
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Response from CRS-Phila-MapleShade, General Manager at HomeTowne Studios Philadelphia - Maple Shade, NJ by RedRoof
Responded Mar 26, 2019
First and foremost, I am sorry for your loss and I would like to thank you for your candid feedback. This will allow us to better accommodate our future guests. I would also like to apologize for the experience that you had while staying at our property. We are an Extended Stay property, which means that our business model differs from that of a Full Service property. The Pots and pans are not provided in room. we do offer them in a pack with spoons forks bowls plates and cooking utensils, for an extra charge. Once purchased they are yours to keep. Soap and toilet paper are provided in every room. and also extra items are available for request, from the front desk, at any time during your stay. ALL of our rooms are equipped with a FULL size Fridge, Microwave and 2 Burner stove top. If at any time during your stay these items were not functioning properly, A call to the front desk can get maintenance to your room location quickly. Again, I do apologize for the experience that you had while staying with us. We will work hard to improve in areas that may need work.
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The quality of customer service is horrible, even during the check-in process. I got an attitude from someone who seemed to be in the janitorial / supplies department - Hector R. shortly after coming in. I don't care that he had a bunch of tattoos on him, but he certainly acted
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The hotel itself has had renovations--a somewhat nice upgrade. Kitchen was small, barely room for one person let alone 2, and we had to supply our own cookware or BUY pots & pans, as well as silverware and dinnerware. They were not readily available in the rooms. The table was
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Do not stay here unless you pack your own dishes, utensils, silverware. They trick guests into purchasing dishes with a spatula for $30 or buying a coffee maker. Fancy granite counter with stove top and empty cupboards.Very wide microwave. Huge fridge than takes up space of the
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PRICE RANGE
$57 - $80 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
crossland economy studios philadelphia - maple shade hotel maple shade
LOCATION
United StatesNew JerseyMaple Shade
NUMBER OF ROOMS
129
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