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Sheraton Mahwah Hotel

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Sheraton Mahwah Hotel
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388 Reviews from our TripAdvisor Community

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Showing 365: English reviews
Reviewed yesterday NEWvia mobile

Stayed here for 2 nights to attend a wedding. The check in was smooth and was kindly given an upgrade. The rooms were spacious and had everything required. The hotel is busy given the number of weddings and conferences taking place but the staff manage this quite well. I would suggest improving the lifts as you would quite often have...

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Helpful?
Thank ShahnawazMalik
Newport, Rhode Island USA
Reviewed 6 days ago NEW

We reserved two rooms for several nights during the Thanksgivings Day holiday to allow our family members a relaxed and non rushed travel. Upon entering the less than welcoming driveway to the sprawling parking area for this establishment, we were treated by dozens of pot holes in the pavement and a confusing lack of signage or direction along the wandering...

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Thank Joseph S
Toronto, Canada
Reviewed 6 days ago NEW

This is a nice hotel. The area is nice and quiet but as others have stated this, it is so hard to follow the signs and get to it. We got lost several times and nothing is nearby for convenience. If you are new and visiting the city, find a place that has easy access to basic needs. The room...

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Helpful?
Thank Biya09
Reviewed 1 week ago

I booked two rooms for October to attend a wedding, I paid up front to get the better rate. The hotel booked me two rooms for September and billed me for it. I called them and re-booked the correct month and contacted the manager Lisa M to correct the mistake. They did credit me ONE room without a a problem...

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Thank Mark V
Pelham
Reviewed 1 week ago via mobile

This was an outstanding stay at the Sheraton. From the building itself, wow, what a structure. A beautiful room to complement as well as quite the scenic mountain view... Everything was perfect. The staff was friendly, accommodating, and the location was conveniently located minutes from I87, Route 17, and I287. The room was very clean and upscale. I will say...

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Thank C C
Middletown, New York
Reviewed 3 weeks ago

I was very pleased with my stay at the Sheraton Mahwah. I chose it as a good center location for meeting up with a friend. I work in the area, but this was the first time being at this hotel. The beat-up road leading to the hotel had me a bit worried, but I was so glad there was no...

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Thank nancyvine
Newark, Delaware
Reviewed 3 weeks ago

We stayed at this hotel in October 2016. The location of the hotel is awesome!! We booked a non smoking room. We got a room with mountain view. It was awesome. Loved waking up to the amazing view of the mountains. Loved the sunrise. The room was neat and clean. The bathroom was nice and big. The staff was courteous....

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Thank swetz23
Reviewed October 28, 2016 via mobile

Wow, what a great time at the Sheraton club lounge with new friends! George and Lisa Mezzanotte exceeded all of our expectations with great customer service and attention to detail. The food was magnificent and our wine glasses were never empty. We will be back!

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Helpful?
Thank Larry G
Lisa M, Front Office Manager at Sheraton Mahwah Hotel, responded to this review

Dear Larry G, Thank you so much for the wonderful review! We look forward to seeing you again soon! Lisa M

Chappaqua, New York
Reviewed October 26, 2016

If for whatever reason you find yourself in sunny Mahwah, you can do worse than this place. It may have been a beautiful property at some point in its life but it is way past that. Admittedly, it is fairly inexpensive (for the area) and is sufficient of what yo need is a room to sleep and a place to...

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Helpful?
Thank gojushiho
Lisa M, Front Office Manager at Sheraton Mahwah Hotel, responded to this review

Dear gojushiho, Thank you for staying with us at the Sheraton Mahwah Hotel and for your review. Our hotel is currently under a major renovation to give our hotel the love it care it needs. We hope once the renovation in complete, you will give us another chance to 'wow' you. Hopefully we will see you soon! Thank you Lisa...

Reviewed October 24, 2016 via mobile

Really it was ok it could have been so much better considering my room service cost about as much as my room sad and was more satisfying.. I just wish the room had more space and was more up to date.. My phone was broken. The outlet connected to the lamp was broken the set up was claustrophobic....

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Helpful?
Thank Sara I
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Pool
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Center with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Sheraton Mahwah Hotel is located 40 minutes outside New York City and convenient to Newark Liberty International Airport. We overlook the majestic Ramapo Mountains with easy access from Route 17, 287 and the NY State Thruway. We offer 100 acres of landscaped grounds, free covered parking with temperature controlled skywalk, free basic high speed internet and indoor heated pool and whirlpool. ... more   less 

Additional Information about Sheraton Mahwah Hotel

Address: 1 International Boulevard, Route 17 North, Mahwah, NJ 07495
Location: United States > New Jersey > Mahwah
Price Range: $124 - $188 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Mahwah Hotel 3.5*
Number of rooms: 225
Reservation Options:
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Also Known As:
Sheraton Mahwah
Mahwah Sheraton
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Questions & Answers

Here's what travelers have asked, with answers from Sheraton Mahwah Hotel staff and other travelers.
1 question
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Questions? Get answers from Sheraton Mahwah Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“There are other hotels of quality within 5 minutes drive.”
 of 5 bubbles JosephS87, 6 days ago | Read review
“At a different hotel”
 of 5 bubbles gojushiho, Oct 26, 2016 | Read review
“Don't book here!”
 of 5 bubbles HHandMM, Sep 19, 2016 | Read review
“For very little extra over the price of a standard room, go for the club floor.”
 of 5 bubbles BRLTHREE, Sep 18, 2016 | Read review
“always get a high floor with mountain view.. It is the best thing when the sun comes up and when the sun does down”
 of 5 bubbles 194jaij, Sep 6, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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