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DoubleTree by Hilton Hotel Mahwah

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DoubleTree by Hilton Hotel Mahwah
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421 Reviews from our TripAdvisor Community

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Showing 411: English reviews
Stockholm, Sweden
1 review
3 of 5 stars Reviewed 5 days ago NEW

The hotel was okay. It was clean and a place to sleep however not what I would equate with a Hilton Group Hotel. Do not bother spending money on the hotel breakfast. Either buy some food and keep in the fridge in the room or visit a local diner or bagel shop for breakfast.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Erik B
Cary, North Carolina
Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 1 week ago

We stopped here for an overnight on a trip. The hotel was in good condition, the room was an upgrade; well maintained and very clean. It was raining when we were going to dinner, so we ate in the hotel restaurant. It's a good sports bar environment, the food was fine, and the service was good. We brought our certificate... More 

Helpful?
Thank cary075
Jonathan D, Front Office Manager at DoubleTree by Hilton Hotel Mahwah, responded to this review

Thank you for your feedback regarding your stay. Our hotel has actually converted to paperless express checkout. Your folio is automatically emailed to you during the night prior to your checkout. I would like to discuss your stay with you in further detail. You can reach me at Jonathan.Defren@hilton.com. Thank you for choosing the DoubleTree by Hilton Mahwah and I... More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

I realize people may look at my rating and ask how I can give 5 stars for a double tree. Simple... Based on what I paid per night for the room it's nearly impossible to get more for the money. Check in was simple and quick, service at the front desk was courteous and professional. They have a little shop... More 

Helpful?
Thank bennett o
Cumming, United States
Level Contributor
3 reviews
3 hotel reviews
3 of 5 stars Reviewed 1 week ago

I choose this hotel by location to my meeting in the morning. I would not stay here again or recommend it to anyone that is used to quality Hilton properties. It needs a remodel in the worst way and is dingy and old feeling.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Mark F
Jonathan D, Front Office Manager at DoubleTree by Hilton Hotel Mahwah, responded to this review

Thank you, Mark, for your feedback regarding your stay. The hotel will be undergoing major renovations of our guest rooms beginning at the end of October. Thank you for staying with us and we hope you will come back again after the renovations. More 

Chennai (Madras), India
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

the location was great the beds were comfortable and bathroom was generally clean the resaturent has good breakfast the staff was friendley and healpful on my next vist to newyork i want to stay thanks

Helpful?
Thank Harakchand-Gadiya
Jonathan D, Front Office Manager at DoubleTree by Hilton Hotel Mahwah, responded to this review

Thank you for your feedback. Our staff will be pleased to hear we received another excellent review! It was our pleasure to have you and we hope you will come back for your next visit to New York. More 

Sarnia, Canada
1 review
4 of 5 stars Reviewed 1 week ago

Servivce, food for the convention area and rooms excellent. Rooms recently renovated. Located on a divided highway so once I left the hotel return was challenging. I did not use them but the exercise room and pool looked good. They were both well used by guests. Attached to the hotel is the Boom Restaurant. Feature food is gourmet hamburgers which... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Barbara P
Shoreham, New York
1 review
5 of 5 stars Reviewed 3 weeks ago

We tried others in the area and still came back. Nothing is as comfortable as the beds at this Doubletree. The food at Boom Burger was great as well. Can't wait to go back. We will never stay anywhere else

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank DannyB382885
Mahwah, United States
1 review
3 of 5 stars Reviewed 3 weeks ago

This hotel has fabulous people working in it but the hotel itself is quite lacking. It is outdated and stuffy. I did not feel it was maintained as well as it could have been and was kind of disappointed in the quality. The beds are comfy I do have to say that but other than that I might choose somewhere... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Jennifer S
Plattsburgh, New York
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed 4 weeks ago

This hotel is in dire need of upgrades. However, the most notable negative was the quality of breakfast. We had free breakfast coupons because I'm a gold member. I would have complained if it had not been free.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Vogljg
Calvin P, On behalf of the hotel staff at DoubleTree by Hilton Hotel Mahwah, responded to this review

Thank you for writing a review about your recent stay at our hotel. We are very sorry you were unhappy with our guestrooms. We appreciate your feedback, and will keep your comments in mind while we work to improve our guest experience. We hope you’ll stay with us again soon and tell us what you think about our improvements. More 

south bend, United States
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed July 25, 2016

it was a first time visit to NJ and NY area with my family of 5.The check in was ok but I requested the front desk for a luggage trolley but he didnt make an effort to get one for me so I had to take my luggage up one by one. Other hotels I stay at would have made... More 

Helpful?
Thank Michael R
Calvin P, On behalf of the hotel staff at DoubleTree by Hilton Hotel Mahwah, responded to this review

We’re sorry we didn’t provide the high quality of services you deserve. This is not typical of our hotel and staff, and we have addressed the issues you mentioned. We try to make each guest experience a great one at our hotel as your satisfaction is important to us. Thank you again for your feedback and we hope you’ll give... More 

Questions? Get answers from hotel staff and past guests. Ask a question

46 photos of this hotel

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The DoubleTree by Hilton Hotel Mahwah is located in picturesque Mahwah, NJ. We are just 30 miles from New York City. Our guest rooms offer the amenities of home including complimentary internet, indoor heated pool, on-site fitness center, and on-site business center. Dine at Boom Burger, our Mahwah, NJ restaurant at the hotel. Taste some of the best burgers in the state in a fun, casual setting. ... more   less 

Additional Information about DoubleTree by Hilton Hotel Mahwah

Address: 180 State Rt 17, Mahwah, NJ 07430-1240
Location: United States > New Jersey > Mahwah
Price Range: $135 - $181 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Mahwah 3.5*
Number of rooms: 139
Reservation Options:
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Also Known As:
Doubletree Mahwah
Mahwah Doubletree
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