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Comfort Suites

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111 Reviews from our TripAdvisor Community

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Showing 108: English reviews
Boston, Massachusetts
Level Contributor
6 reviews
3 of 5 stars Reviewed 3 weeks ago via mobile

Stayed here for one night on our way to our next stop. I was fortunately able to get one of the last double rooms available. The young lady at the front desk was very friendly and helpful. The common areas and the room was very clean and comfortable. The only issue we had was the shower. The tub was not... More 

Helpful?
Thank O C
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We have stayed at this hotel several times and will continue to do so. It is conveniently located to restaurants, shopping and major roads such as 287, 17 and the Thruway. The room was clean and the beds comfortable. The breakfast is adequate for the price (free), and there is a convenience store next to the hotel if you'd rather... More 

Helpful?
Thank Jim C
Markham, Canada
Level Contributor
26 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed August 3, 2016 via mobile

Very clean safe and spacious. Front office staff are not very friendly and could sure do with some hospitality training in welcoming guests. The girl who checked us in seemed not too far from qualifying as a border security guard when it came to the manner in which she demanded for ID, credit card and then issued you your key.... More 

Helpful?
Thank Melopin
Reza H, Manager at Comfort Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, R. Hashemi... More 

Winston Salem, North Carolina
Level Contributor
43 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed July 21, 2016 via mobile

It's too bad, the hotel is basically fine; comfy beds, nice towels, not the best breakfast, but fine. However the carpet cleaner they used is horrible! Within about a half hour, my lungs completely seized up! I could smell it, but never expected this. I asked to be moved to another room, which they did - a bit reluctantly. I... More 

Helpful?
Thank glynisj2014
Reza H, Manager at Comfort Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, R. Hashemi... More 

devinzdad
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed June 24, 2016

Stayed here this past week while on a business trip in the area. Arrived close to 11:00PM and asked for a late checkout (noon) the next day. Upon my arrival, check-in was quick and easy. I'm sure it helped that no one else was checking in at that time of night and most folks were probably already settled into their... More 

Helpful?
1 Thank devinzdad
Reza H, Manager at Comfort Suites, responded to this review

We are glad to hear that your check in and check out were rather smooth and quick. We also appreciate your thorough comments in regards to cleanliness of the room and bathroom. We are also glad to hear that you enjoyed the hot breakfast. We certainly appreciate your kind comments and are looking forward to being a service again. Regards,... More 

Pittsburgh, Pennsylvania
Level Contributor
53 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed June 20, 2016

We booked this hotel after being overbooked at a hotel elsewhere. It was a last minute booking and we were able to get a room. When we arrived, Jerry checked us in and he was very friendly. He made dinner suggestions and made sure we had everything we needed. I liked him a lot. The room was comfortable and the... More 

Helpful?
Thank Italianblends
Reza H, Manager at Comfort Suites, responded to this review

We are glad to hear that you had an enjoyable stay with us. All our staff members including Jerry are professional and go out of their way to make sure that the guests have a very comfortable stay. Your comment in regards to the breakfast is noted. We thank you very much and looking forward to being a service again.... More 

Ocala, Florida
Level Contributor
184 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
3 of 5 stars Reviewed June 16, 2016 via mobile

Unfriendly owner/management. Did not recognize me as a diamond member upon arrival. I called early in the afternoon to assure I would have a room close to the elevator and I was assigned a particular room. I had a late arrival and I was put in another floor away from the elevator. The owner didn't seem to care. On a... More 

Helpful?
Thank Arlene32182
Reza H, Manager at Comfort Suites, responded to this review

Dear Arlene, Thank you for taking the time to complete our survey regarding your recent stay at our hotel. The staff who checked you in was neither a manager nor the owner. I am so sorry that he did not recognize you as a diamond member. I have personally spoken to him in regards to your stay and he expressed... More 

Hancock, Maine
Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed June 14, 2016

Great Hotel experience, clean friendly, great bedding. Eric the evening host was great, helpful and friendly. Lovely Breakfast spread. quick exit of Route 17 so you might have to loop around to get to it, but all the businesses have that in North Jersey

Helpful?
Thank jcandy455
Reza H, Manager at Comfort Suites, responded to this review

Thank you for taking the time to respond to survey with such positive feedback! I have shared your comments with Eric, and we both thank you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to providing you the same pleasant... More 

Freetown
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed June 4, 2016 via mobile

This has been a great stay! Beds are very comfortable with soft and firm pillows … Room quite large. In room microwave and refrigerator. The outside doesn't reflect how nice it is inside. Only complaint would be the breakfast bar was not restocked so by the time we got downstairs there was not all that much, which is why this... More 

Helpful?
Thank MamaT126
Reza H, Manager at Comfort Suites, responded to this review

Thank you for filling out our survey. I have shared your comments with my staff, and they join me in thanking you for your kind words. I am so sorry to hear that the breakfast bar was not adequately restocked. I am discussed your comment with my breakfast attendant so this will not happen again. We are looking forward to... More 

Dutchess County, NY
Level Contributor
29 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
5 of 5 stars Reviewed May 8, 2016

Quick check in, reasonable price, very nicely appointed and spacious room, not really a "suite" but with a sitting area partitioned with a short wall. Very comfortable bed and a quiet room led to a great night's rest. Good choices for breakfast the next morning and quick check out. Would definitely stay again.

Helpful?
Thank Bill2601
Reza H, Manager at Comfort Suites, responded to this review

Thank you for your kind words and for staying with us on behalf of entire Comfort Suites staff. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Free Parking
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Business Center with Internet Access
  • Breakfast Available
  • Free Parking
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Comfort Suites

Address: 220 Route 17 Southbound, Mahwah, NJ 07430
Location: United States > New Jersey > Mahwah
Price Range: $109 - $148 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites 2.5*
Number of rooms: 70
Reservation Options:
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Also Known As:
Comfort Hotel Mahwah
Comfort Suites Mahwah
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