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Quality Inn

72 reviews
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Traveler (19)
Room & Suite (20)
Dining (2)
Overview
  • Excellent15%
  • Very good18%
  • Average25%
  • Poor22%
  • Terrible20%
Sep 8, 2017
“Not exceptionally welcoming, but clean”
May 25, 2017
“Quality Inn, Hackettstown, May 2017”
Free Wifi
Free Parking
Breakfast included
Hot Tub
Non-Smoking Hotel
Family Rooms
Fitness center
2.5 Star Hotel
All hotel details
Offers from Quality Inn
Special Offer: Choice Privileges Points
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Rooms
Jan 28Jan 29
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (72)Write a Review
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Reviewed October 18, 2017

We have stayed here before because they were the best of several bad choices. The original room we were assigned was tucked in behind the elevator. This room would have made a good place for linen storage etc, but because the space lost to the...More

Thank Kevin D
Response from deep d, Manager at Quality InnResponded October 21, 2017

We are sorry for the inconveniences you had . We apologize for that. But please dont lie about the room. You reserved a small queen room which was right beside the elevator. And then you dont want that room so you said give me double...More

Reviewed September 8, 2017

Nice enough property. they did not offer to upgrade my room, even though I am a platinum member. Got a very small room near the elevator. Clean and quiet. The draperies did not close properly but the sheers were sufficient as they are far from...More

Thank MaydayfromPA
Reviewed June 4, 2017

I've never written a bad review before, but given I had such a terrible experience at the Quality Inn I feel like it would be unfair to no warn others. In addition to the mold in the shower, our toilet was running all night long....More

Thank Dean0585
Response from deep d, General Manager at Quality InnResponded June 6, 2017

We are so sorry for so much of inconviences you had . We really apologize for that . But as i told before that its under new management and we are trying our best to renovate everything as soon as we can . We are...More

Reviewed June 1, 2017

Other brides beware!!! Don't waste your time! We were planning to use the Quality Inn to book ~20 rooms for our wedding guests. After multiple attempts to talk with the manager, and after being told to call back countless times, we finally were able to...More

1  Thank s301510
Response from deep d, Manager at Quality InnResponded June 2, 2017

We are sorry how you feel about your experience of our hotel. The original price of our hotel rooms was 105 + tax . We already gave you discount in 95.99+tax. Well it was your decision you didn't want the rooms. And we never being...More

Reviewed May 25, 2017

After a quick trip to take care of some things at property site in NJ, I needed a place to stay and this looked convenient and inexpensive. Parking near entrance door. Small lobby. Friendly attendant. Incredible slow and out of date elevator. room reasonably clean....More

Thank RAFincher
Response from deep d, Manager at Quality InnResponded May 26, 2017

I am sorry for so much of inconveniences.I do apologize for that. I'll make sure everything is proper next time. We hope to see you again. Thank you Quality Inn

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Breakfast included
Fitness Center with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Breakfast Available
Meeting Rooms
Business Center with Internet Access
Things to do
Fitness Center with Gym / Workout Room
Hot Tub
Details
Price range
$81 - $113 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
$81 - $113 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveler (19)
Room & Suite (20)
Dining (2)
Hotel & Grounds (20)
Bathroom (3)
Questions & Answers
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Room Tips
"Ask for a room away from the elevator unless you are traveling solo."
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"If you stay, rooms at the end of the hall facing the parking lot were quiet."
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"go elsewhere"
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"Make sure they get your reservation right and if you don't smoke get a fresh-smelling room!"
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