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Red Roof Inn Freehold

Traveler (10)
Room & Suite (21)

About

#2 of 2 hotels in Freehold
Location
Cleanliness
Service
Value
Red Roof Inn Freehold is merely miles away from all the entertainment and natural exploration this area has to offer! We are minutes away from Monmouth Battlefield State Park, Rutgers at Brookdale Community College, Freehold Raceway, Freehold Raceway Mall, iPlay America, Turkey Swamp Park and Charleston Springs Golf Course. It’s only a short drive to the National Conference Center as well as Six Flags Great Adventure. Our guests can enjoy free Wi-Fi as well as a microwave, mini-refrigerator, iron and ironing board in every room. Pet Policy: One family pet not to exceed 80 pounds is permitted at no additional charge. Pet must be declared during registration and kept on a leash when outside guest room. Pets must never be left unattended in the guestroom and when you walk your pet please clean up after your pet.
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Property amenities
Free High Speed Internet (WiFi)
Free parking
Non-smoking hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Wheelchair access
Room features
Air conditioning
Microwave
Refrigerator in room
Accessible rooms
Family Rooms
Non-smoking rooms
Good to know
HOTEL CLASS

Location

Full view
52Somewhat walkable
Grade: 52 out of 100
25Restaurantswithin 0.75 miles
1Attractionwithin 0.75 miles
Contact
4089 US Highway 9, Freehold, NJ 07728-2534
Getting there
Mercer County Airport27 mi
Newark Liberty Intl Airport30 mi
See all nearby hotels
14Reviews
2Q+A
2Room tips
Traveler rating
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Popular mentions
I reserved a room at redroofinn.com Given a rate of $71.99 When I arrived at the motel, they refused to honor the rate and charged me almost $100. It was too late to cancel my reservation so I either had to pay the jacked-up rate or leave and still get charged the $71.99 Total
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Response from Yogesh P, General Manager at Red Roof Inn Freehold
Responded 5 days ago
You did not pay a higher rate. Due to an unexpected housekeeping emergency the room type you reserved was unavailable. You were given an upgraded room, and the clerk on duty was unable to lower the upgraded room rate to your quoted rate of $71.99 plus tax. I corrected it and tried to call you multiple times to tell you that you were charged your quoted rate plus tax, but you did not pick up your phone. We do apologize for any confusion.
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Convenience to Freehold Mall and other shopping. The parking lot is downright shady! You need to call the number on the door to check-in. It looks like they are in the midst of renovating some rooms. Once some came down from one of the rooms to check us in the small lobby filled
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Response from SamP3623, General Manager at Red Roof Inn Freehold
Responded Feb 5, 2019
We are glad to hear you liked our location. Most guest's love our newly renovated clean comfortable rooms. We do follow Red Roof Pet policy of one pet per room. We are sorry we could not meet your expectations.
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I normally do not like to write bad reviews but I feel it’s necessary in this case. I stayed here overnight while visiting family in the freehold area with my wife and the cleanliness of this room was disturbing and that’s putting it lightly. Upon arriving there was a sign at
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Response from SamP3623, General Manager at Red Roof Inn Freehold
Responded Feb 5, 2019
We are a newly renovated property with beautiful rooms . We have no record of you contacting our front desk and we make every effort to ensure our guest's are happy. We have had no reported incidents of linens and towels as you described and no reports made even at check out. Most guests love our clean newly remodelled rooms . We are sorry we could not meet your expectations.
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Our room was not cleaned or serviced the entire stay. We had to call and go to the front to receive clean towles. The shower head was so rusted the water barely tricked out. Our keys would stop working and no one is ever in the office. We had to call a number and wait 10 mins.
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Response from SamP3623, General Manager at Red Roof Inn Freehold
Responded Nov 24, 2018
We are very sorry your stay was anything less than completely satisfying. You were told at checkin that due to Thanksgiving we were very short staffed and no stayover rooms would receive service at all. Therefore you woukd have no room service during your three night stay. You were informed at check in so that if this situation did not meet with your expectations, you did not have to stay. You were informed that all needed items such as towels, tissues etc. would be available at the front desk for all three nights of your stay. We have had no issues with the shower head in your room. If you had any difficulty you could have notified the front desk and they would have gladly showed you how to adjust it so you would have full water pressure based on your preference. Our property is newly renovated and our shower heads are not rusty. Your keys stopped working because they were put too close to a cell phone or car remote causing them to demagnatize. That is something beyond our control. The reason you had to wait was due to the cold weather the pipes were beginning to freeze, and our front desk was outside assisting the mechanic to ensure the boiler would be safe from the dropping outdoor temperature. We are sorry you were slightly inconvenienced for a few minutes.
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The staff is very nice, and the rooms are nice and clean. The hotel is also pet friendly for smaller dogs. Would definitely recommend this hotel to others. It is also close to restaurants and shopping.
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Response from SamP3623, General Manager at Red Roof Inn Freehold
Responded Jan 4, 2019
Thank you for your feedback. We are very glad to know you found our property clean and comfortable. We appreciate your recommendation and look forward to seeing you again soon.
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PRICE RANGE
$93 - $176 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
days inn freehold hotel freeholdfreehold days inn
LOCATION
United StatesNew JerseyFreehold
NUMBER OF ROOMS
47
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