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401 S Van Brunt St, Englewood, NJ 07631-4604
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Traveler (81)
Room & Suite (38)
Dining (11)

About

Location
3.9
Cleanliness
4.0
Service
3.9
Value
3.8
Located near the New York-Presbyterian/Columbia University Irving Medical Center, our business hotel in Englewood, NJ offers guests well-appointed guestrooms and wonderful amenities, including free Wi-Fi, complimentary parking, an indoor pool, and elegant meeting spaces.​​Discover new things to do in Englewood and the surrounding area. Stroll through Overpeck County Park before heading into Manhattan via the George Washington Bridge to explore the Big Apple. Sports fans must visit Yankee Stadium or catch an NFL game at MetLife Stadium. In the evening, catch a show at the Bergen Performing Arts Center.Everything you need for a fantastic stay in New Jersey can be found at Crowne Plaza® Englewood.​
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Kids stay free
Business Center with Internet Access
Conference facilities
Parking
Wifi
Indoor pool
Heated pool
Restaurant
Breakfast available
Banquet room
Meeting rooms
Spa
Baggage storage
Convenience store
Newspaper
Non-smoking hotel
Shared lounge / TV area
ATM on site
24-hour front desk
Dry cleaning
Laundry service
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Flatscreen TV
Bath / shower
Room service
Safe
Telephone
Wardrobe / closet
Iron
Private bathrooms
Refrigerator
On-demand movies
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
Languages Spoken
English, Spanish

Location

Full view
37Car recommended
Grade: 37 out of 100
20Restaurantswithin 0.75 miles
2Attractionswithin 0.75 miles
392Reviews13Q+A58Room tips
Traveler rating
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  • 128
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  • 38
  • 23
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Jessica S wrote a review Nov 2022
Bryn Mawr, Pennsylvania334 contributions35 helpful votes
Nine of us met for a family reunion. There’s ample parking in the lot. There’s a nice lobby where we hung out in the afternoon. The rooms are very nice and the bathroom is large. I would stay here again. The restaurant is open for breakfast. There is a pool.
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Date of stay: November 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Susan E wrote a review Nov 2022
2 contributions
HORRIBLE service. The Front Desk are nasty, rude, and unaccommodating! We asked for a simple service, and while one of the concierge tried to help, the more "senior" angrily berated her - we checked out immediately and went to another nearby hotel. And to top it off, the entire hotel tries to come across as "luxury" - in reality it is a glorified Motel.
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Date of stay: November 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Dorothy T wrote a review Nov 2022
130 contributions18 helpful votes
The hotel is a bit dated. The customer service was exemplary. I was originally on the 8th floor, however the guest next to me left a dog in the room. The dog was barking frantically and jumping at the door. They immediately moved me to another room. The thermostat did not work, I was unable to control the temperature in my room. I reported it three times and it was not fixed during my stay. Look for a better hotel at this price point there is no value. The restaurant os only open for breakfast.
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Date of stay: November 2022
Value
Location
Service
Trip type: Traveled solo
Room Tip: Sometimes the pool is closed
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from IHG Service, Other at Crowne Plaza Englewood
Responded 1 week ago
Hi Dorothy T, Thank you for your stay at Crowne Plaza Englewood. Our hotel offers a quality stay in an environment where you can meet new and old friends. I saw your message, and I am sorry that your stay was not excellent. I understand your disappointment about these matters. Furthermore, I sent your review to our managers. They will review everything that has happened and take the proper steps to prevent these issues from happening again. We invite you to visit us in your future stay. We will provide you with the quality service that you deserve. Great wishes, Oscar C. Case Manager IHG Service
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
MrsN wrote a review Nov 2022
Washington DC, District of Columbia1 contribution
We needed a hotel to got to in order to attend a convention in Jersey and this was a great choice. The room was stylish, comfy and spacious. We enjoyed taking a swim in the indoor pool, and grabbing some breakfast from the complimentary buffet. My only problems with the property are that the exterior of the building can use some updating and the neighborhood had a shady vibe. Overall we had a nice stay and would definitely recommend it to anyone in the area on business.
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Date of stay: November 2022
Location
Cleanliness
Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Andrew S wrote a review Jul 2022
DC7 contributions6 helpful votes
Spent last eve in this hotel after staying there previously. Multiple issues: 1) There was no air conditioning in the halls, elevators, etc. 2) There was no AC in the gym and multiple folks had complained about this - and nothing was done. 3) The equipment in the gym was ancient and half of it was non functional. 4) Most disgustingly, when we awoke having gotten in late and gone right to bed, we noticed that there were left over piece of gum and stains on our sheets. I have traveled around the globe and stayed in IHG properties and never been disappointed until now.
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Date of stay: July 2022
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from IHG Service, Other at Crowne Plaza Englewood
Responded Jul 18, 2022
Hello, AndrewS899 Our staff loves checking reviews and using them to improve in future stays. Thank you for taking the time to leave us your impressions. I would like to take this chance to apologize for the situation you have encountered. Don't worry, I have shared your sentiment with our management for further attention. We strive to provide the highest standards in accommodation. Thank you for making us your primary choice for accommodation. Our staff would love to serve you again and show you the improvements based on your comments and opinion. Please visit again soon! Alejandro G. Case Manager IHGService
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ms_LNV wrote a review Jun 2022
Philadelphia, Pennsylvania33 contributions3 helpful votes
After a fairly pleasant stay in April, I was booked to stay here but received a call from the hotel while in transit stating that there was a “plumbing issue” in the King rooms and I was relocated by them to a Best Western. I should have suspected an issue when they did not offer alternative accommodations at the Crowne Plaza. When I arrived at the other property I was informed the Crowne Plaza said they told me I’d need to pay although my stay was already fully paid for. In addition, the Crowne Plaza had communicated an almost $400 for a new room at the “walk rate” as if I had just showed up. It also seemed as if I was the only guest transferred. I will never stay here again and would never recommend this property after this experience. This was abysmal customer service and feels like a scam.
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Date of stay: June 2022
Value
Cleanliness
Service
Room Tip: Book elsewhere
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from IHG Service, Other at Crowne Plaza Englewood
Responded Jul 10, 2022
Hello Ms_LNV, Thank you for taking the time to leave us feedback. We're determined to make your experience with us pleasant, and I am sorry to learn about the issues encountered. I have alerted the hotel management regarding your comments, and I am certain that the steps that will be taken will avoid similar issued from happening again. I have also sent you a private message regarding your experience. I hope to welcome you back! Best regards, Clayton G. Case Manager IHGService
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Mary D wrote a review Jun 2022
3 contributions
hotel was in a very good location . Room and bathroom was clean, bed and sheets and comforter was very comfortable. Room was exactly it showed in the internet . hotels reception was very welcoming. lot of food places was open until late night also and NY city was only 40 minutes drive from there.
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Date of stay: April 2022
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Jodie L wrote a review May 2022
1 contribution
I was very pleased with the staff especially Dan Goldman. He is the epitome of someone in the hospitality industry. Very caring. Eager to help in any way. It made a 2 day business trip much more enjoyable
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Date of stay: May 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Francisco P wrote a review Jan 2022
Flushing, New York3 contributions2 helpful votes
We stayed here from 12/28-30. The reason I chose this hotel was the big swimming pool. However, I realized that the gym and pool are only open on Friday and Saturday when I read the hotel guide in my room. This info is not mentioned on their website and the front desk staff didn’t tell me about this either. If I knew this, I would not choose this hotel. Won’t come back again !!
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Date of stay: December 2021Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from IHG Service, Other at Crowne Plaza Englewood
Responded Jan 30, 2022
Hello pennyfrancisco, Thank you for choosing to stay with us and for taking the time to write us a review. I am sorry to learn about the issues encountered with the pool and fitness center closed. The experience you described certainly isn’t what we want for any guest. As our guests, we want to do our best to make sure we always meet your expectations, if not exceed them. Trust that your comments are all taken into account and shared with the hotel management as a reference for the necessary improvements needed. I also sent you a private message to follow up and obtain more details. I hope that you will give us another chance when you travel back to the area! Many thanks, Jonathan A Case Manager IHGService
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Zoratt wrote a review Jan 2022
Canton, Massachusetts4 contributions1 helpful vote
What a complete shoddy cigarette smoked in dump. I have been staying in this hotel for about 10 years, and since the last time I have stayed, this place has fallen apart. Not one room in the whole building doesn't smell like rancid cigarette smoke. Our first night in they placed us on the 2nd floor next door to a construction zone. They had a burned out unit on the 4th floor a while ago and had water damage throughout. After being in the room for a bit we heard a bunch of banging and construction and had ourselves moved to the 3rd floor (Which also had construction going on due to the fire damage.) That night was terrible. There was a woman and some of her friends that were hanging out in the laundry room playing her phone at full volume smoking cigarettes and weed back and forth all night long. I called security to have it dealt with 3 times and then just gave up as I saw the security come up, and nothing changed. When we woke up in the morning our room stunk terribly of smoke. I went downstairs and explained the issue to the manager. He said he couldn't refund us because we had purchased and paid fully, but to followup with the travel service and he would refund back to us. (Of course the hotel's phone system was down and the travel service couldn't get through.) The manager apologized and moved us to a 5th floor unit. (This floor also has construction on it from the fire.) As soon as we walked in, it smells like a smoker had lived in this room. I just gave up and accepted our dumpy fate. The door lock is broken, and when we went to go to bed, we found lipstick on one of the pillowcases. Additionally the hotel is housing vagrant guests that were supposedly being sheltered due to a hurricane that had happened 3 months prior. DON'T STAY HERE.
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Date of stay: December 2021
Cleanliness
Service
Sleep Quality
Room Tip: don't stay here. find another hotel.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from IHG Service, Other at Crowne Plaza Englewood
Responded Jan 24, 2022
Hi Zoratt, Thank you for looping us into your concern about the hotel's condition, the unpleasant smell, noise from the construction, other guests, and your refund request. What you described certainly is not the kind of experience we want any of our guests to have. I am sorry to miss out on these areas. I've communicated your sentiments with our management team for review and I've also sent you a private message to discuss this further. I hope to get another chance to host your next visit as we promise to make the value of your experience worth it for all the right reasons. Yours in hospitality, Jeraldine R. Case Manager IHG Service
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$133 - $177 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
crowne plaza englewood, englewood crowne plaza
LOCATION
United StatesNew JerseyEnglewood
NUMBER OF ROOMS
194
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CROWNE PLAZA ENGLEWOOD $110 ($̶1̶6̶8̶) - Updated 2022 Prices & Hotel Reviews - NJ

Frequently Asked Questions about Crowne Plaza Englewood
Which popular attractions are close to Crowne Plaza Englewood?
Nearby attractions include Space Odyssey (0.4 miles) and Coolidge Park (0.5 miles).
What are some of the property amenities at Crowne Plaza Englewood?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Crowne Plaza Englewood?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Crowne Plaza Englewood?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Crowne Plaza Englewood?
Yes, free parking is available to guests.
What are some restaurants close to Crowne Plaza Englewood?
Conveniently located restaurants include Balthazar Bakery, Jerry's Homemade, and Ice Cream on Grand.
Are there opportunities to exercise at Crowne Plaza Englewood?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Is Crowne Plaza Englewood located near the city center?
Yes, it is 0.9 miles away from the center of Englewood.
Are any cleaning services offered at Crowne Plaza Englewood?
Yes, dry cleaning and laundry service are offered to guests.
Does Crowne Plaza Englewood offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Crowne Plaza Englewood?
The staff speaks multiple languages, including English and Spanish.