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Extended Stay America - Elizabeth - Newark Airport

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Extended Stay America - Elizabeth - Newark Airport
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185 Reviews from our TripAdvisor Community

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Showing 155: English reviews
Cincinnati
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 6 days ago NEW via mobile

The room itself wasn't too bad, kinda small. The disappointing part was no hair dryer in the room, no utensils, pots, pans, plates or bowls. Went to front desk was told only have a couple of spoons available and a couple plates. Not what I expected for an extended stay.

Helpful?
Thank Kellysarley
00esa, Manager at Extended Stay America - Elizabeth - Newark Airport, responded to this review

In our continuous effort to provide the best experience possible, the most important feedback comes from our guests. Thanks for sharing your constructive comments. Our goal is to welcome every guest to a comfortable suite, combined with excellent service and facilities. Your comments have initiated areas where we need to focus. We appreciate you being our guest, and we hope... More 

Frederick, Maryland
Level Contributor
189 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
3 of 5 stars Reviewed 1 week ago

I'm sorry but I only stayed here because the reservation was made by another person. I would not have picked this hotel. It worked out okay, however, for one night with my little dog. Yes, this hotel is pet friendly but the rooms are not as clean and fresh as most. There was even a baby roach in the bathroom.... More 

Helpful?
Thank MDTJ
00esa, General Manager at Extended Stay America - Elizabeth - Newark Airport, responded to this review

Thank you for your stay with us. Our team is committed to providing clean, comfortable and well-maintained​ suites for our guests, and we apologize for falling short. While our team works hard to ensure a great experience at our property, both inside and outside, we take your comments seriously and we will do what it takes to improve our guests'... More 

Level Contributor
27 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

I'm not picky when it comes to hotels, restaurants, or any of the sorts. It is a problem however when the bed sheets have blood stains on them. The pictures are included, but I couldn't get a good shot, way too gross. The room was a mess when I got there. The shower head sprayed water everywhere, so I had... More 

Helpful?
Thank John Z
00esa, General Manager at Extended Stay America - Elizabeth - Newark Airport, responded to this review

Thank you for your candid feedback. I want to personally apologize for failing to provide you with a clean, well maintained suite and with the level of service you should have received. It is unfortunate we were unable to move you to an alternate suite so your experience could have been improved. We are committed to providing outstanding service, and... More 

Anderson, South Carolina
Level Contributor
24 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Nice pet-friendly hotel with comfortable beds and small kitchen area. Laundry facilities are just off the lobby. Hotel is in walking distance of IHOP and Ruby Tuesday. Since the hotel is near Newark Airport, you can occasionally hear the airplanes take off. We did have a problem with the toilet not flushing everything down completely. The repairman came and fixed... More 

Helpful?
Thank Elaine S
00esa, General Manager at Extended Stay America - Elizabeth - Newark Airport, responded to this review

Thanks for posting a review so the future travelers can read about your pleasant experience at Extended Stay America - Elizabeth - Newark Airport. We are happy that you liked our pet policy as well as the comfortable beds of your accommodation. However, we are sorry to know you were inconvenienced by maintenance issues in your bathroom. We also regret... More 

Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

Check-in was smart and quick, even though staff were way too impersonal. I actually have the feeling it is the hotel's style to be as impersonal as possible. Rooms are clean but you tend to think they are not, maybe the choice of colors is responsible for this. Towels are also clean but are either too old or too cheap.... More 

Helpful?
Thank Killian K
00esa, General Manager at Extended Stay America - Elizabeth - Newark Airport, responded to this review

Thank you for staying with us and for posting a review. We are sorry to hear your stay was not what you had hoped. We do take comments such as yours seriously and will use your feedback to better serve our guests. We are also so sorry our complimentary breakfast offerings did not meet your satisfaction. When we receive this... More 

Level Contributor
20 reviews
1 of 5 stars Reviewed 4 weeks ago via mobile

There's a very rude lady at the reception. She's really unhelpful, dismissive of guests, yells at you when you don't agree with her, rolls her eyes and goes all "ghetto". Overall bad attitude. Very unprofessional. It was our first stay at this hotel and she was horrible to us. She's a horrible person. Yelled at us, told us she doesn't... More 

Helpful?
Thank LiciaMerry
00esa, General Manager at Extended Stay America - Elizabeth - Newark Airport, responded to this review

Thank you for letting us know about the rudeness of one of our staff members. We are extremely concerned with this behavior, and we apologize for this disrespect. Our staff genuinely cares about providing an enjoyable stay to all of our guests, and this isolated incident is not a reflection of our usual service standards. A refocus on our guests... More 

Level Contributor
5 reviews
3 hotel reviews
4 of 5 stars Reviewed 5 weeks ago via mobile

I traveled to this location and had a pleasant 5 nite stay. The only draw back was the noise from the planes taking off. It didn't bother me at all. You are right across from the outlet mall if you like to shop. I would stay here again.

Helpful?
Thank plbc77
00esa, General Manager at Extended Stay America - Elizabeth - Newark Airport, responded to this review

Thank you for writing such a wonderful review about your recent stay at our hotel while on business. We appreciate your nice remarks about our convenient location close to a variety of restaurants and shopping outlets. We are also happy that you liked our service and facilities. All of us here at Extended Stay America - Elizabeth - Newark Airport... More 

1 review
1 of 5 stars Reviewed July 21, 2016 via mobile

I often don't give bad reviews because I run a business and I know what that can cost you. However, I need the people that own this place to know how much the very bad mannered and uncultured the lady that was at the reception the morning of 20th of July was. The guy that was there night before was... More 

Helpful?
Thank Oloba O
00esa, General Manager at Extended Stay America - Elizabeth - Newark Airport, responded to this review

It was disappointing to read about your experience at our hotel. This is not the impression we like our guests to experience. As you may have noticed from previous reviews, we do not normally get such reviews about our staff. I cannot apologize enough for the failure on our part. I thank you for pointing this out to us, as... More 

Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed July 19, 2016

A god cheap hotel for an overnight or weekend stay. Location across from jersey Gardens mall fo qucik access to food, shopping, and the movies. The grab and go breakfast was OK and the room was clean.

Helpful?
Thank Yvette B
00esa, General Manager at Extended Stay America - Elizabeth - Newark Airport, responded to this review

Thank you for staying with us and for posting your kind remarks about our hotel, Extended Stay America - Elizabeth - Newark Airport. It is wonderful to read you not only enjoyed your immaculate accommodation and our convenient location, but you found us to be a great value as well. It was a pleasure having you stay with us, and... More 

Bengaluru (Bangalore), India
Level Contributor
37 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
1 of 5 stars Reviewed July 13, 2016

I stayed here for 4 days and had a horrible time. I agree its a budget hotel. But definitely not a decent stay. The front desk staff are rude and poor service. The rooms are small and badly maintained. Theres no proper ventilation. The corridors are smelly. The complimentary breakfast is just for name sake. The bed was not done... More 

Helpful?
Thank SSK30
00esa, General Manager at Extended Stay America - Elizabeth - Newark Airport, responded to this review

It is important to all of our staff members for our guests to have an enjoyable stay with us and to leave our hotel 100% satisfied. We apologize for the issues you experienced during your stay with us, and that the highlight of your stay was our location. We are committed to doing better for our guests and will refocus... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Airport Transportation
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Free Breakfast
Official Description (provided by the hotel)
Cash not accepted for stays less than 5 nights. ... more   less 

Additional Information about Extended Stay America - Elizabeth - Newark Airport

Address: 45 International Blvd, Elizabeth, NJ 07201-3924
Location: United States > New Jersey > Elizabeth
Price Range: $102 - $175 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Elizabeth - Newark Airport 2.5*
Number of rooms: 149
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Also Known As:
Extended Stay America Elizabeth - Newark Airport Hotel Elizabeth
Extended Stayamerica Hotel Elizabeth
Extended Stay Elizabeth
Elizabeth Extended Stay
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