The girls at the front desk were awesome. When arriving and departing they were very friendly and accommodating. The room was not clean. There was long black hair in the shower and on the bathroom floor.
Staff claimed AC was eco friendly therefore it only came on when it sensed movement. If that was the case that's why we had extremely warm rooms while we slept. Who loves at night? If all doubletrees are like this we won't choose them again.
Wonderful hotel!! Melissa DiPierno(Operations Manager), she made me the check in, everything was smooth, thank you Shanon, Broke and special mention to Dionisia from Housekeeping, very attentive. Thank you guys for everything!!
From the warm and friendly greeting to the cleanliness of the rooms, I am often impressed by the exceptional service this hotel has to offer. The staff is friendly and accommodating to the guest every step of the way. A welcome place to stay when traveling or on vacation.
We stayed at the Double Tree from Thursday to Saturday to attend my partner's daughters wedding nearby. We loved our spacious, very clean room. We loved the very comfortable king-sized bed. We both slept so well each night. The staff was very responsive and helpful in every way. We would recommend this hotel if you need to stay in this area. Because I am a Hilton honors person they reduced our already reasonable rate.
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