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Sheraton Eatontown Hotel

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Sheraton Eatontown Hotel
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327 Reviews from our TripAdvisor Community

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Showing 321: English reviews
Level Contributor
37 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed July 20, 2014 via mobile

I stayed here while in town for a wedding on the Shore and the room served it's purpose. I'd never been to the area before and we got a wedding party discount. No way would I have paid the regular rate for this hotel. There was a bed, a bathroom, towels and a hair dryer. After that, it wasn't any... More 

Helpful?
3 Thank GingerGoodness
byouchah, Corporate Director Internet Marketing at Sheraton Eatontown Hotel, responded to this review

Dear GingerGoodness, Thank you for taking the time to leave us your feedback. It is the only way we can learn what we're missing and correct it for the future. I have shared your comments with the appropriate department heads so they can address any training issues. We appreciate your business. Warm Regards, Barb Youchah Corporate Director Internet Marketing Sheraton... More 

Pleasanton, California
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 20, 2014

What a great choice for our traveling wedding guests! The Sales Department worked graciously and efficiently with me throughout the planning for our Wedding Block prior to our daughter's wedding. With their existing relationships with transportation resources in the area, they assisted me with logistics to and from the hotel, not only for the wedding itself, but for sight-seeing at... More 

Helpful?
Thank Lauren32904
byouchah, Corporate Director Internet Marketing at Sheraton Eatontown Hotel, responded to this review

Dear Lauren32904, Thank you very much for taking the time to write a review for us. We are thrilled that your stay went flawlessly. Congratulations to you and the bride and groom. We look forward to welcoming you back in the future. Warm Regards, Barb Youchah Corporate Director Internet Marketing Sheraton Eatontown Hotel byouchah@sheratoneatontown.com More 

Greensboro, North Carolina
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed July 19, 2014

Stayed three nights. This was our third stay at this hotel. The last two times our stay was okay but staff was curt. Prior to our stay this time, I called the hotel to request two double beds instead of one king bed. Sure enough, customer service was curt and I was informed I would have to pay more if... More 

Helpful?
2 Thank Robert S
byouchah, Corporate Director Internet Marketing at Sheraton Eatontown Hotel, responded to this review

Dear Robert S, Please accept our apologies for the lapse in service. Each and every guest is very important to us, regardless of booking platform. Providing excellent customer service is something we take a lot of pride in. Unfortunately third party booking sites often tie our hands and we are unable to make changes to reservations. There are also a... More 

Toronto, Canada
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 16, 2014

We stayed 3 mights at this hotel. This hotel is a little tired, but it is generally well maintained. The pool is interesting (inside and outside, connected), and has an OK gym. Cleaning is done generally later in the day (not an issue for me), and the price is lower than staying at a Jersey shore beach hotel. We stayed... More 

Helpful?
Thank robsden
byouchah, Corporate Director Internet Marketing at Sheraton Eatontown Hotel, responded to this review

Dear robsden, Thank you for being our guest and taking the time to leave us your feedback. We look forward to welcoming you back for your next beach adventure. Warm Regards, Barb Youchah Corporate Director Internet Marketing Sheraton Eatontown Hotel byouchah@sheratoneatontown.com More 

Baltimore, Maryland
Level Contributor
9 reviews
5 hotel reviews
5 of 5 stars Reviewed July 3, 2014

We recently stayed at the Sheraton Eatontown with a rather large group of multiple families for a tournament in the area. From the moment we set foot on the hotel grounds - we felt very welcome and appreciated as guests. From what I observed and heard from various members of our party - the staff - from top to bottom... More 

Helpful?
Thank MDL7
byouchah, Corporate Director Internet Marketing at Sheraton Eatontown Hotel, responded to this review

Dear MDL7, It was a pleasure to have your group stay with us in early July. We are so glad to hear the weekend was a success. Best of luck to the team the rest of the summer. We look forward to welcoming you back in the future. Warm Regards, Barb Youchah Corporate Director Internet Marketing Sheraton Eatontown Hotel byouchah@sheratoneatontown.com More 

1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed June 26, 2014

My husband and I came back from beach with our six year old and ten month old around 9:15 pm. Our plan was to give kids a quick shower and have them go to bed. Then when we walked in to our room, we were shocked that the room was not touched with any house keeping service. The dirty towels... More 

Helpful?
3 Thank Jin K
byouchah, Corporate Director Internet Marketing at Sheraton Eatontown Hotel, responded to this review

Dear Jin K, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. I believe our General Manager and/or Guest... More 

Travelers are raving about these Eatontown hotels

Oakland, California
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
1 of 5 stars Reviewed June 22, 2014

In early June 2014, I stayed at the hotel for two nights, as did my traveling companions. Each of our rooms were dirty - blood on sheets, dirty tub, smelly room, yuck. The hallways, lobby, rooms are so tired the owners should be ashamed. The amenties were sparse, the towels hard and ratty. Why would anyone want to stay at... More 

Helpful?
2 Thank Irene Y
byouchah, Corporate Director Internet Marketing at Sheraton Eatontown Hotel, responded to this review

Dear Irene Y, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to... More 

Washington DC, District of Columbia
Level Contributor
85 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
3 of 5 stars Reviewed June 18, 2014

This hotel is a full service hotel. It just needs a little TLC. The hotel has been well used. I stay here because it is convenient for business. There are nicer hotels in the area just a little further from where I meet with customers. I have been here twice in two months.

Helpful?
1 Thank BootsyDawg
byouchah, Corporate Director Internet Marketing at Sheraton Eatontown Hotel, responded to this review

Dear BootsyDawg, Thank you for being our guest taking the time to leave us your feedback. We appreciate your business. Please say hello the next time you are in town and we hope to welcome you back soon. Warm Regards, Barb Youchah Business Travel Sales Manager Corporate Director Internet Marketing Sheraton Eatontown Hotel byouchah@sheratoneatontown.com More 

Winston-Salem, NC
Level Contributor
41 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed June 17, 2014

I was in the area on business and the Sheraton was the company preferred hotel. Overall, the stay was short and problem-free. The rate was quite reasonable and the room was decent. The good: Hotel Staff, large, clean room with a comfortable bed, good rate. The neutral: others mentioned stained hall carpet--I saw the same, but as stated above, the... More 

Helpful?
1 Thank Tokencollector
byouchah, Corporate Director Internet Marketing at Sheraton Eatontown Hotel, responded to this review

Dear Tokencollector, Thank you very much for being our guest and leaving us your feedback. We're glad to hear you enjoyed your stay. We hope to welcome you back when your business travels bring you to Eatontown. Warm Regards, Barb Youchah Business Travels Sales & Corporate Director Internet Marketing Sheraton Eatontown Hotel byouchah@sheratoneatontown.com More 

bronx
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed June 12, 2014

LIKES: - Location is close to several chain restaurants and malls - Decent size pool (open from 8am to 10pm!) - Modern, extremely clean fitness room - JR's lounge/bar (in the main floor of the hotel) is very convenient - Rooms were very clean - Beds were very comfy (pillows were comfy as well) - Flat screen tv's were nice... More 

Helpful?
2 Thank bronxray36
byouchah, Corporate Director Internet Marketing at Sheraton Eatontown Hotel, responded to this review

Dear bronxray36, Thank you for being our guest and taking the time to leave us your feedback. It the best way for us to address any issues we were perhaps unaware of. I have shared your comments with our managers. We do make every effort to keep groups as close together as we can and there are times based on... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Center with Internet Access
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Whether traveling to New York, Philadelphia, or Atlantic City, Sheraton Eatontown Hotel is centrally located, near major highways and close to the Jersey Shore, Atlantic City and Seaside Heights. ... more   less 

Additional Information about Sheraton Eatontown Hotel

Address: 6 Industrial Way E, Eatontown, NJ 07724-3317
Location: United States > New Jersey > Eatontown
Price Range: $124 - $308 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Eatontown Hotel 3.5*
Number of rooms: 208
Reservation Options:
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Also Known As:
Sheraton Eatontown
Eatontown Sheraton
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