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Holiday Inn East Windsor - Cranbury Area

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Holiday Inn East Windsor - Cranbury Area
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418 Reviews from our TripAdvisor Community

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Showing 407: English reviews
Fort Rucker, Alabama
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed 3 days ago NEW via mobile

Would not recommend for families with small children. No microwave, no refrigerator, carpets are extremely dated. Bathroom had hair from last guest. Call ahead and see if there is a scheduled event in their conference room. The noise from music is LOUD. If you have to stay ask for a room away from the main floor. Upon check in ask... More 

Helpful?
Thank dag4army
Jenny H, Manager at Holiday Inn East Windsor - Cranbury Area, responded to this review

We are very sorry to hear that you did not enjoy your recent stay at the Holiday Inn East Windsor. Our guest rooms do not have microwaves or mini refrigerators, but we have several available upon request. We will address your comments regarding hair in the bathroom and garbage with housekeeping, as this is unacceptable. Again, we sincerely apologize that... More 

Level Contributor
96 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Spent two nights for a family event. On checking in one person was at the desk trying to cover a long line of guests while also answering the phone and taking reservation. We were told there was no gift bag for us. After dinner returned to find the same situation but with very loud music making the wait excruciating. This... More 

Helpful?
Thank SVFirstEdition
Jenny H, Manager at Holiday Inn East Windsor - Cranbury Area, responded to this review

Thank you for your review. We are disappointed to hear that your stay with us was not exceptional. We have addressed your concerns with management, and we are looking into what happened. We sincerely apologize that this was your experience, but we hope you enjoyed your accommodations and the amenities we offer at the hotel. More 

New York City, New York
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I have stayed at this property on 4 different occasions, overall the rooms are decent and clean and has free WiFi. The walls are thin the guests can be very loud at times, when I complained to the gentleman at the front desk he made me feel like I was bothering him and had better things to do than listen... More 

Helpful?
Thank Supreme2500
Jenny H, Manager at Holiday Inn East Windsor - Cranbury Area, responded to this review

Thank you for your review. We are disappointed to hear that your recent stay with us at the Holiday Inn East Windsor was not what you have come to expect from us. We apologize that some noise disturbed your sleep, but we are happy to hear that management provided you free breakfast to compensate for the inconvenience. We will address... More 

New York City, New York
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Overall, just ok. The mattress was uncomfortable. Our room keys did not work twice. The walls are thin so you can hear your neighbors next door. Not enough towels at the pool area. No restaurants nearby except for one onsite restaurant.

Helpful?
Thank MonicaNY2014
Jenny H, Manager at Holiday Inn East Windsor - Cranbury Area, responded to this review

Thank you for taking the time to review your recent stay. We apologize that you were not completely satisfied, and we have addressed your concerns with management. We are always looking for ways to improve the customer experience, so we greatly appreciate your feedback. Thank you again, and we hope you choose to stay with us again soon. More 

New Rochelle, New York
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed 5 weeks ago via mobile

I waited 35-minutes to check in to this hotel, even though there was another employee working behind the check-in area, but she refused to help with 7 people in line waiting to check-in. When I finally checked in you would of thought this employee might at least apologized for the long waiting time, the answer is "no"! She was was... More 

Helpful?
1 Thank North1975High
Jenny H, Manager at Holiday Inn East Windsor - Cranbury Area, responded to this review

We are very disappointed to hear that this was your experience upon checking in. We are currently discussing what happened with management and the staff, and we will post a detailed response soon. Thank you. More 

Seattle, Washington
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed July 31, 2016

This is one of the worst hotels I have ever stayed at! The rooms are filthy, they never change the sheets, never clean the carpets and the service is horrible! The management talks about their guests and in a very condescending way! Stay away from this hotel!!

Helpful?
1 Thank cindybourke
Jenny H, Manager at Holiday Inn East Windsor - Cranbury Area, responded to this review

We are very disappointed to hear that this was your experience with us at the Holiday Inn East Windsor. We would like the opportunity to discuss these issues with you to fully understand what happened. Please feel free to contact management at 609-448-7000 or email info.hew.hotel@hotelsunlimited.com. More 

New York City, New York
1 review
5 of 5 stars Reviewed July 26, 2016

The Holiday Inn East Windsor under the incredibly dynamic management of Darlene Mucardo, GM and Brett Mansue, Oper Mngr is staffed by an amazing group of people that really go out of their way to make sure that your stay is 5-Star special and spectacular. During our stay, myself and my wife we were greeted and accommodated by front desk... More 

Helpful?
Thank TRAVELPRESSREVIEWS
Jenny H, Manager at Holiday Inn East Windsor - Cranbury Area, responded to this review

Wow - thank you!! We are blown away by your amazing review regarding our hotel and our staff. We will definitely share your review with everyone at the property, as I am sure it will brighten their day! We enjoyed having you stay with us and greatly appreciate your review. We hope to see you again soon! More 

Level Contributor
24 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed July 13, 2016 via mobile

This hotel is very nice and low cost. The staff is friendly and helpful. The rooms are clean including the nice bathroom and the hotel even gave me a free upgrade. Great place to stay!! If I came to town again I would stay here. They even have a onsite bar and restaurant.

Helpful?
Thank Scott S
2 reviews
5 of 5 stars Reviewed July 3, 2016 via mobile

Checked in on a spur of The moment whim Sophie at the desk seen that I was a spire elite member she immediately upgraded me to a king Jacuzzi room my stay was wonderful the staff was wonderful being a spire elite member I got a complementary breakfast food was great thanks again Sophie the grandbaby had a great time... More 

Helpful?
Thank Ken M
Jenny H, Manager at Holiday Inn East Windsor - Cranbury Area, responded to this review

Dear Ken, Thank you so much for the 5-star review! We are thrilled that you had a great stay with us and that Sophie made your stay even better. We greatly appreciate your review, and we hope to see you again soon! Sincerely, Holiday Inn East Windsor More 

1 review
5 of 5 stars Reviewed June 30, 2016 via mobile

This is one more awesome place to stay, with friendly host greeting you at the moment of arrival to fantastic food at both ends of the day. Nice, clean facilities with Brandon and Silvie A. working the front desk in a professional manor. Great parking, plenty rooms, and many many more extras to make your stay exactly what you want!

Helpful?
Thank jdfortenberry
Hotels_Unlimited_Inc, Owner at Holiday Inn East Windsor - Cranbury Area, responded to this review

Thank you so much for your thoughtful review! This really made our week. We're so proud that Brandon, Silvie and the rest of the staff took exemplary care of you, and look forward to welcoming you again soon. Happy travels! More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Holiday Inn® East Windsor hotel's staff works hard to provide you with unparalleled comfort and convenience, so you feel energized when you leave and ready to book your next stay. Situated right off the New Jersey Turnpike at Exit 8 and halfway between New York City and Philadelphia, travelers are never too far from their next destination.On-site professional events are always a success in East Windsor, NJ since the hotel hosts the National Conference Center, featuring 14,000 sq ft of space and modern A/V equipment. For a sophisticated social or corporate event, you may also want to consider reserving the Windsor Ballroom. Free Wi-Fi access and a Business Center assist you with executing work seamlessly from the comfort of the hotel.East Windsor is only a few minutes from attractions in the Princeton and Trenton areas if you feel like venturing out, while the Grounds for Sculpture are only 14 miles away. Be pleasantly surprised by the prices at Jackson Premium Outlets, and then head to Old Bridge Township Raceway for fast-paced family fun. Six Flags Great Adventure is perfect for thrill-lovers, so make sure to ask about our Stay & Play packages.After a day of exploring, our full-service JT's Restaurant and Pub is the place to grab a meal. When you stay with us in East Windsor, NJ, hotel features like an outdoor pool and sauna help make your trip more enjoyable. Guests must be 21 years of age or older to check in (some exceptions apply please call the hotel for details). Valid photo ID and credit card required at check in. ... more   less 

Additional Information about Holiday Inn East Windsor - Cranbury Area

Address: 399 Monmouth St, East Windsor, NJ 08520-5003
Location: United States > New Jersey > East Windsor
Price Range: $114 - $151 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn East Windsor - Cranbury Area 3*
Number of rooms: 202
Reservation Options:
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Also Known As:
Holiday Inn East Windsor Hotel East Windsor
East Windsor Holiday Inn
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