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Crowne Plaza Hotel Philadelphia - Cherry Hill

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Crowne Plaza Hotel Philadelphia - Cherry Hill
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469 Reviews from our TripAdvisor Community

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Showing 457: English reviews
Washington DC, District of Columbia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 days ago NEW

The check in was decent enough. Very painless with an average wait time as there were only two representatives available on a Friday around 3:30pm. On first glance the room appeared clean. At second glance you could see that the room was not actually clean. Hair in bathroom, carpet not vacuumed. Plus there was broken glass on the floor by... More 

Helpful?
Thank RozeBush
Hospitalityexperta, Manager at Crowne Plaza Hotel Philadelphia - Cherry Hill, responded to this review

Dear RozeBush, We do apologize for any inconveniences you encountered during your stay with us. Please be assured your concerns have been brought to the attention of the appropriate staff members for resolution. Best Regards, The Management and Staff at the Crowne Plaza Philadelphia Cherry Hill More 

Locust Grove, Georgia, United States
Level Contributor
83 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Front desk staff were very nice; however, hotel is VERY difficult to get to, especially if traveling west on 70W. No signage, not really good directions - frustrating! Great bar, comfortable beds. Slept like a baby! Air filter above bathroom sink looks like it hasn't been changed in decades - gross! Room service below average. Once coffee shop closes in... More 

Helpful?
Thank volleygirl44
Hospitalityexperta, Manager at Crowne Plaza Hotel Philadelphia - Cherry Hill, responded to this review

Dear volleygirl44, We do apologize for the difficulties you encountered with locating our hotel and any other issues you encountered with your room and cleanliness. We do understand that if you are not familiar with the area how frustrating the no turns can be. Unfortunately, we do not have control over the way the roads are designed in the area.... More 

Level Contributor
34 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

Having an one night transit stay at Crowne Plaza hotel, room 503. My wife and i are impress with the overall condition of this hotel, the hotel lobby, the restaurant food and the room etc, although its location is not very central but it is very worthwhile to stay for more nights. Attached pictures provide the info you may need.

Helpful?
Thank Kelvin Y
Hospitalityexperta, Manager at Crowne Plaza Hotel Philadelphia - Cherry Hill, responded to this review

Dear Kelvin Y, We are delighted to hear that you enjoyed your stay with us. We look forward to seeing you again when your travels bring you back to Cherry Hill, NJ. Best Regards, The Management and Staff at the Crowne Plaza Philadelphia Cherry Hill More 

Syracuse, New York
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

I checked in and Celine Brinetti was Fantastic!! Friendly, helpful, efficient, etc!! I was exhausted when I arrived so she made me feel welcomed and comfortable staying in this busy hotel.. I went to the lounge later that evening and the oriental bartender, I think her name is Yonnie, was an awesome bartender. We had great conversation, my food order... More 

Helpful?
Thank Bonnie S
Hospitalityexperta, Manager at Crowne Plaza Hotel Philadelphia - Cherry Hill, responded to this review

Dear Bonnie S, We are very happy to hear that our staff made your stay so enjoyable! We look forward to seeing you again soon! Best Regards, The Management and Staff at the Crowne Plaza Philadelphia Cherry Hill More 

Berlin, MD
Level Contributor
15 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed at this Crowne Plaza which also was hosting the area Star Trek Convention. The room was very nice and bigger than regular hotel rooms. Check in was quick and easy, and the staff was very friendly. We ordered room service breakfast and it arrived hot and fast. Because of the convention, parking was at a premium but there were... More 

Helpful?
Thank Slapshot68
Hospitalityexperta, Manager at Crowne Plaza Hotel Philadelphia - Cherry Hill, responded to this review

Dear Slapshot68, We are delighted to hear that you enjoyed your stay with us while attending the Star Trek Convention. We look forward to seeing you again! Best Regards, The Management and Staff at the Crowne Plaza Philadelphia Cherry Hill More 

Chicago
Level Contributor
141 reviews
103 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Older hotel, but room updated. Large room, I was near the elevator, but it was quiet. Huge pool out back and pathways to the Cooper River. The view of the river is beautiful. Concierge suite was very nice at happy hour and full breakfast.

Helpful?
Thank m_b_00000
Hospitalityexperta, Manager at Crowne Plaza Hotel Philadelphia - Cherry Hill, responded to this review

Dear m_b_00000, We are delighted to hear that you enjoyed your stay at our hotel. We look forward to seeing you again soon. Best Regards, The Management and Staff at the Crowne Plaza Philadelphia Cherry Hill More 

Philadelphia, Pennsylvania
Level Contributor
41 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The exterior of the hotel is deceiving. It doesn't look like anything out of the ordinary. Once inside, I couldn't believe how beautiful it was. The hallways and our guest room looked as though they had been recently renovated. The common areas and our guest room were immaculate, and very nicely designed, furnished and decorated! The amenities were above and... More 

Helpful?
Thank FillyFan
Hospitalityexperta, Manager at Crowne Plaza Hotel Philadelphia - Cherry Hill, responded to this review

Dear FillyFan, We are happy to hear that you enjoyed your stay at our hotel while visiting the Philadelphia area! We look forward to seeing you again soon! Best Regards, The Management and Staff at the Crowne Plaza Philadelphia Cherry Hill More 

NJ
Level Contributor
117 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We blocked rooms here for a wedding at the Collingswood Grand Ballroom. It is only a 10 minute drive on a couple of back roads. Use Sterling Transportation. They are excellent and reviewed elsewhere by this TA contributor. I found Robin Bee at the Cherry Hill Crowne Plaza very accommodating and easy to work with when it came to blocking... More 

Helpful?
Thank BBE2
Hospitalityexperta, Manager at Crowne Plaza Hotel Philadelphia - Cherry Hill, responded to this review

Dear BBE2, We are delighted to hear that you enjoyed your experience at our hotel for your wedding weekend. Our staff works hard to accommodate everyone, and it is rewarding to know that it is appreciated. Best wishes to the newlyweds! The Management and Staff at the Crowne Plaza Philadelphia Cherry Hill More 

North Carolina
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here for a family wedding in the area. It was the designated hotel for the guests--so we booked it to be close to our family. Normally we would look for a hotel with a suite and complimentary breakfast for the rate we paid. The hotel had a nice spacious lobby and registration area. At the time of our... More 

Helpful?
Thank IMDOCNC
Hospitalityexperta, Manager at Crowne Plaza Hotel Philadelphia - Cherry Hill, responded to this review

Dear IMDOCNC, We do apologize for any inconveniences you encountered at check in time. Please be assured we have brought your concerns to the attention of our management team for resolution. Best Regards, The Management and Staff at the Crowne Plaza Philadelphia Cherry Hill More 

Ann Arbor, Michigan
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

It seems every time I stay at this hotel, I have a ridiculous experience. I didn’t think it was possible for one hotel to screw up in so many different ways, but apparently it is. As a side note, most Philadelphia area conferences and conventions that aren’t big enough to afford renting out the entire convention center are held at... More 

Helpful?
Thank artemisfowliii

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Crowne Plaza Hotel Philadelphia/Cherry Hill, the largest hotel in South Jersey, outside Atlantic City. We are located just minutes from Center City Philadelphia, Pennsylvania Convention Center, Philadelphia Sports Complex and Garden State Market Place Shopping. At the Crowne Plaza Hotel Philadelphia/Cherry Hill, experience 408 well appointed guest rooms and suites that feature the Crowne Plaza Sleep Advantage along with complimentary high-speed Internet access! Enjoy breathtaking views overlooking the Philadelphia Skyline and beautiful Cooper River Park. We are 5 miles from downtown Philadelphia and less than 20 minutes from Philadelphia International Airport. The lively Camden Waterfront is close by and Atlantic City beaches and casinos are just an hour away. If you're planning an event, choose the Crowne Plaza Hotel Philadelphia/Cherry Hill. With over 43,000 sq. ft. of newly renovated meeting space, including two grand ballrooms and numerous breakouts, we can provide some of the most flexible space in the Philadelphia area. Our Crowne Meetings Director, along with our business center and in house AV services will certainly make for a productive meeting. Our Riverside Pavilion is the premier location for Philadelphia/South Jersey weddings, Indian weddings, bar mitzvahs and bat mitzvahs, or any other special occasion. ... more   less 

Additional Information about Crowne Plaza Hotel Philadelphia - Cherry Hill

Address: 2349 Marlton Pike W, Cherry Hill, NJ 08002-3315 (Formerly Hilton)
Location: United States > New Jersey > Cherry Hill
Price Range: $141 - $196 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Hotel Philadelphia - Cherry Hill 3.5*
Number of rooms: 408
Reservation Options:
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Also Known As:
Crowne Plaza Cherry Hill
Crowne Plaza Hotel Philadelphia
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