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Holiday Inn Cherry Hill

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Holiday Inn Cherry Hill
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356 Reviews from our TripAdvisor Community

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Showing 343: English reviews
Maine
Reviewed April 17, 2014

My experience with the Holiday Inn - Cherry Hill, New Jersey was not pleasant. It started with a difficult check-in experience at 2:30 PM on a Sunday afternoon when the front desk clerk told me that rooms may not be ready. This was before she looked at her screen. The rooms were ready but there was no need to start...

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Helpful?
1Thank Maineguy0001
IHGCare, Guest Relations Manager at Holiday Inn Cherry Hill, responded to this review

Dear Maineguy0001, Thank you for taking the time to provide feedback on your stay. It is unfortunate the room conditions prevented you from fully enjoying your time at the hotel. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction. Thank you again for your comments, we look forward to serving you in the...

Reviewed March 23, 2014

Stayed overnight while in the area for a sporting event in Philadelphia. The woman at the front desk was very friendly and polite. She made sure to welcome me as a priority club member and was very nice about my preference for the location of my room. The room was clean and a decent size. Bathroom while although a bit...

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Helpful?
Thank mdtinos
Travelingpro_8, Manager at Holiday Inn Cherry Hill, responded to this review

Dear Values Guest, We’re thrilled to hear you were pleased with your stay with us! We appreciate you taking the time to complement our hotel amenities and staff. We strive to "go the extra mile" for you and all of our guests. We’ll be sure to share your comments with the appropriate department managers to reinforce our continuous commitment to...

Upper Arlington, Ohio
Reviewed March 7, 2014

This is an older Holiday Inn but it has been updated recently. My queen room was very small by Holiday Inn standards, but was also very nice, with a comfortable bed, working HVAC, and a nicely redone bathroom. The work area was large and functional. Internet speed was very good in the afternoon but dropped during the evening to near-unusable...

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Helpful?
Thank 43,220
Travelingpro_8, Manager at Holiday Inn Cherry Hill, responded to this review

Dear Valued Guest, We appreciate you taking the time out to compliment our hotel, its amenities, staff and neighborhood. …And, thanks for noticing our exciting renovations, inclusive of all our refreshed, brand standard sleeping rooms. However, we’re very sorry about the inconvenience you experienced with our complimentary WiFi during your stay. Our IHG Rewards member appreciation reception is offered every...

Wyncote, Pennsylvania
Reviewed February 12, 2014

We were hit pretty hard in Pennsylvania during the ice storm, we lost power for 5 days and I could not find a hotel anywhere in PA. I decided to make the trip to Cherry Hill NJ, with 2 pups in tow. Called the Cherry Hill Holiday INN. It was clean, they loved having the dogs and I felt very...

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Helpful?
Thank Westiegirl109
Travelingpro_8, Manager at Holiday Inn Cherry Hill, responded to this review

Dear Westiegirl109, We’re thrilled to hear you were pleased with your stay with us! We appreciate you taking the time to compliment our hotel amenities and staff. We strive to "go the extra mile" for you and all of our guests. We’ll be sure to share your comments with the appropriate department managers to reinforce our continuous commitment to caring...

San Francisco, California
Reviewed February 12, 2014

This is one of these business trips, you need to be on the NJ side of the Philly, during one of the coldest days in 2014 (Jan, 2014) -- Windchill probably around -20... The hotel is up to Holliday Inn standard, the room is clean and well maintained, and the heater works well:) Pro: convenient location, good value, and clean...

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Helpful?
Thank SiqingWei
Travelingpro_8, Manager at Holiday Inn Cherry Hill, responded to this review

Dear SiqingWei We are very happy we were able to exceed all your expectations during your recent stay with us. We greatly appreciate your recognition of our star quality housekeeping team. We will be sure to share your comments with the appropriate managers to reinforce our continuous commitment to care for you and for all of our guests in every...

Baltimore, Maryland
Reviewed February 6, 2014

More on the toenails shortly.... My boyfriend lives in New Jersey, I live in Maryland. So whenever I visit him, we try to stay at a nice hotel. As Holiday Inn Gold Members we thought Holiday Inn Cherry Hill would be a nice place to stay. We stayed for three nights. We arrived on Friday. It had snowed Monday. Pop...

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Helpful?
1Thank TracyVegan
Travelingpro_8, Manager at Holiday Inn Cherry Hill, responded to this review

Dear Tracy, Please accept our sincere apology for the inconvenience you experienced during your recent visit with us. Here at the Holiday inn Philadelphia – Cherry Hill, we take pride in ensuring our customer’s satisfaction. Unfortunately, we did not meet your expectations. Although your experience is not typical of our hotel, you are correct, the chain-of-events you experienced are in-excusable....

Minneapolis, Minnesota
Reviewed February 2, 2014

I have been staying at this hotel for the past 6 years for an annual meeting that is held a larger hotel down the street. The staff is absolutely great, and the renovated rooms are a pleasure. The only thing that ruined it this stay the first part of November, was that very late on a Saturday night, very early...

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Helpful?
Thank zenith4301
Travelingpro_8, Manager at Holiday Inn Cherry Hill, responded to this review

Dear Zenith4301, Please accept our sincere apology for the inconvenience you experienced during your recent stay over. Although false fire alarms are never avoidable, the added inconvenience caused to you by your neighboring room guest is inexcusable. Please know we have zero tolerance for any illegal activities on our grounds. Had we been made aware of the situation, without hesitation,...

Port Saint Lucie, Florida
Reviewed January 25, 2014

In order to make my reviews more usable I try to measure in some comparable way things that are important to me (and probably most travelers. The lady at the desk was really superb and that often sets the tone for a good stay in my experience. The internet in our room via wifi was very snappy even though the...

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Helpful?
1Thank Sailright
Travelingpro_8, Manager at Holiday Inn Cherry Hill, responded to this review

Dear Sailright, Thank you for your positive comments! We take great measures to help make you feel right at home when you choose to sleep over. We love to hear you enjoyed your hotel room, our restaurant cuisine, internet service and friendly hospitality. Please accept our sincere apology for the inconvenience you experienced in respect to your untidy coffee pot....

Danbury, Wisconsin
Reviewed January 17, 2014

The hotel was clean and the staff were very careful in accommodating me with the room request I wanted. It is a great value for a 3-star hotel and the breakfast is high quality. I tried the Denver omelet and it was great. I will definitely stay here next time I'm in town.

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Helpful?
Thank Juan R
Travelingpro_8, Manager at Holiday Inn Cherry Hill, responded to this review

Dear Juan, We’re thrilled to hear you were pleased with your stay with us! We appreciate you taking the time to compliment our hotel amenities, warm hospitality and restaurant cuisine. Thank you for your feedback. We look forward to your return, allowing us to serve you again. Sincerely, The Management & Staff of the Holiday Inn Philadelphia – Cherry Hill

Albany, New York
Reviewed January 1, 2014 via mobile

Hands down best hotel in the area. Always clean, staff is nice. Indoor pool was awesome and rooms are clean and quiet. Only one time did I see something that annoyed me. A desk clerk was talking to her boyfriend late at night when kids were running up and down the hallways screaming. No matter I love the government rate...

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Helpful?
Thank Koldslaw
Travelingpro_8, Manager at Holiday Inn Cherry Hill, responded to this review

Dear Valued Guest, We’re thrilled to hear you are always pleased with your stay with us! We appreciate you taking the time to compliment our hotel amenities and staff. Thank you. You are a valued guest of ours and your comment regarding the conduct of one of our Guest Services staff members have not gone unnoticed. The Guest Service Supervisory...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Holiday Inn Cherry Hill hotel is conveniently located just 5 miles from Center City Philadelphia in the 'Heart of Southern New Jersey'. We are easily accessible from all major highways, just 18 miles from Philadelphia International Airport (PHL). Our 186 newly renovated guestrooms offer a comfortable decor and feature 32' flat screen HDTV, refrigerators and free wireless high-speed Internet access. We offer recreation all year round with our indoor and seasonal outdoor pool. Our fitness room is equipped with Nautilus weights and cardiovascular equipment. The award-winning, Red Hot & Blue Restaurant featuring Memphis Style Bar-B-Que is on site for your dining pleasure and entertainment. Enjoy live Blues Wednesday & Saturday. Our newly renovated flexible event space and professional service makes the Holiday Inn Philadelphia-Cherry Hill the best choice for weddings, conferences, banquets, reunions and corporate meetings. Attractions near hotel: Adventure Aquarium, Battleship New Jersey, Cooper River Park, Campbell's Field - Home of Camden Riversharks Baseball, Six Flags Great Adventure, Atlantic City Casinos, Susquehanna Bank Center, Garden State Discovery Museum and Sahara Sam's Water Park. Businesses near hotel: Lockheed Martin, Subaru, Cherry Hill Mall, and Marketplace at Garden State Park- , within walking distance. Relax, It's Holiday Inn! ... more   less 

Additional Information about Holiday Inn Cherry Hill

Address: 2175 West Marlton Pike, (Route 70 and Sayer Avenue), Cherry Hill, NJ 08002
Location: United States > New Jersey > Cherry Hill
Price Range: $117 - $194 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Holiday Inn Cherry Hill 3.5*
Number of rooms: 186
Reservation Options:
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Also Known As:
Holiday Inn Cherry Hill Hotel Cherry Hill
Cherry Hill Holiday Inn
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Questions & Answers

Here's what travelers have asked, with answers from Holiday Inn Cherry Hill staff and other travelers.
4 questions
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Questions? Get answers from Holiday Inn Cherry Hill staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“You will have to pay a small fee for microwave and extra bedding.”
 of 5 bubbles V5123WAdenised, 3 weeks ago | Read review
“Ask about the bathroom size...mine was the size of a closet.”
 of 5 bubbles kmahon8642, 3 weeks ago | Read review
“Stay clear on room 616.”
 of 5 bubbles Travelbug54NewYork, Oct 2, 2016 | Read review
“If you want a room here, ask for a room on the East side of the building. The train stops at the station regularly.”
 of 5 bubbles 853billw, Aug 29, 2016 | Read review
“Check the air conditioning first, in case it is too loud, maybe you can find a better room.”
 of 5 bubbles Sam837250, Aug 13, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question