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Hotel Indigo Basking Ridge

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236 Reviews from our TripAdvisor Community

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Showing 231: English reviews
Level Contributor
11 reviews
5 of 5 stars Reviewed 5 days ago NEW via mobile

A resort hotel - spacious, in a country like place. not very new but quite nice. Food (room service) is great, though a bit expensive. Service is fantastic , when I try to call taxi to my company office in the rain they kindly offer me a free pick up by hotel van.

Helpful?
Thank christina c
Atlanta, Georgia
Level Contributor
52 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

We stayed here for one night when the AC in our new house died. The hotel is pet friendly and we are grateful for that. It was also clean, fairly inexpensive, and the staff was very nice. This may have been our first time at a Hotel Indigo anywhere -- I thought the hotel had an Ikea-vibe to it as... More 

Helpful?
Thank RGC_2011
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

Antiquated air conditioning in wall sounds like a small jet engine, blankets and pillows smelled, mattress old uncomfortable, bed skirt and curtains outdated, old dirty. Just awful checked out within 10 minutes of checking in.

Helpful?
Thank Gail B

Travelers are raving about these Basking Ridge hotels

1 review
1 of 5 stars Reviewed 5 days ago NEW via mobile

Overnight stay for wedding. Check in staff M was a poor representative of hotel. Not customer oriented. Unwilling to resolve simple issue - very inflexible . Style of this person off putting she even used a "talk to the hand" approach. Hotel in need of improvement elevator old paint peeling. Guests primarily overnight stays for local weddings. All arriving at... More 

Helpful?
Thank Robin B
Prague, Czech Republic
Level Contributor
176 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 113 helpful votes
4 of 5 stars Reviewed 1 week ago

We had quite nice one-nite stay during our New York State trip - however I was slightly disappointed by the hotel from the perspective of Indigo brand - it was 100% same as the Holiday Inn Express we stayed another two nights in West Point - I had for sure higher expectations. Adding one picture on the wall will for... More 

Helpful?
Thank PragueTravelerCZ
Austin, Texas
Level Contributor
106 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
4 of 5 stars Reviewed August 9, 2016

For what we paid, we weren't anticipating much...but the Indigo in Basking Ridge ended up being quite nice. The hotel is located in a somewhat secluded area, so noise wasn't a problem. We stayed there for 2 nights to attend a (gasp) 50th year high school reunion. The first night of the reunion activities was held in the hotel's bar/restaurant... More 

Helpful?
Thank SusanAndJim
Manchester, New Hampshire
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed August 8, 2016

My husband and I stayed here last week for 4 nights. The hotel was very busy which we understood and waited patiently to be checked in. The woman at the front desk asked if we minded waiting for her to call to see if our room had been cleaned before checking us in. We didn't mind the wait. There seemed... More 

Helpful?
2 Thank Hayley M
IHGService, Guest Relations Manager at Hotel Indigo Basking Ridge, responded to this review

Dear Hayley M, Thank you for your feedback and for staying with us. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry you received a service which was unacceptable and for the room issues you have encountered we sincerely apologize. We’d like to obtain some additional detail regarding your experience so... More 

Oak Island, North Carolina
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed July 30, 2016

First room had a leak and table lamp didn't work. Changed rooms but beds not real comfortable and room decor is dark with minimal lighting. No wash cloth for bathroom. Best thing was breakfast and friendly front desk.. Issues with elevator. Probably wouldn't stay here again.

Helpful?
Thank paulacb2015
IHGService, Guest Relations Manager at Hotel Indigo Basking Ridge, responded to this review

Dear paulacb2015, Thank you for taking the time to leave us with your review. I sincerely apologize for any inconvenience you may have experienced due to some of our room amenities, particularly our beds. While we truly would have preferred you had a more comfortable stay, I appreciate that you have shared your comments with us. Rest assured that it... More 

La Grange, Illinois
Level Contributor
5 reviews
2 of 5 stars Reviewed July 25, 2016 via mobile

I have stayed here several times over the last year, but only when every other hotel in a 10 mile radius is sold out. It seems to have undergone a recent renovation, but everything is very cheap. It makes me concerned about corners the owners also cut with cleanliness. On the positive side, the service is usually attentive and it... More 

Helpful?
Thank Bruin94
IHGService, Guest Relations Manager at Hotel Indigo Basking Ridge, responded to this review

Dear Bruin94, Thank you for being our guest and for taking the time to share your comments. It is nice to know that you appreciate our staff and bathroom amenities. However, we sincerely apologize that the overall condition and cleanliness of the hotel fell below your expectations. Our goal is to make everyone’s stay special and this review will be... More 

Level Contributor
29 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed June 20, 2016 via mobile

Average hotel. Big rooms but can be quite cold during winter due to the floor. Low to average food, but ok assortment of beer. Very friendly staff. Small business area with 3 computers. Internet ok and is free. You need car to come around. Ok parking.

Helpful?
Thank JASKT
IHGService, Guest Relations Manager at Hotel Indigo Basking Ridge, responded to this review

Dear JASKT, Thank you so much for taking the time to leave us your feedback. I am delighted to hear that you found our staff friendly and apologize for any shortfalls you have encountered. Your review is vital for improving the service and quality we offer to our valued guest. It is always hugely motivating when one takes the time... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Everyone has a neighborhood story and we want you to live through and be part of ours. Guests at our smoke-free boutique hotel will experience a local flavor, in an affordable luxury, yet casual and sophisticated setting. At the Hotel Indigo Basking Ridge we provide the very best in modern boutique accommodations, hotel services and inspiring hospitality. Our unique hotel is an oasis for travelers who yearn for an escape from the common hotel, but still desire inspiring service. Within 10 miles of our upscale Basking Ridge accommodations, you will find many shopping destinations, like the Mall at Short Hills, Bridgewater Commons and New York City's Madison Avenue, which is just 30 miles from our boutique hotel in Basking Ridge. Additional area attractions include the USGA Museum, historic Morristown and the exquisite Duke Estate. A business trip is a time of serenity and renewal at our luxurious hotel in Basking Ridge. Take advantage of convenient access to Verizon Wireless, Avaya and Barnes and Noble headquarters, as well as a free local shuttle -5 mile radius of the hotel and must be booked 7-10 day in advance due to high demand, service and complimentary high-speed, wireless Internet access. With a contemporary atmosphere and first-rate services, the Basking Ridge Hotel Indigo focuses on delivering peace and inspiration to all guests. While lodging at our boutique hotel in Basking Ridge,NJ,you can enjoy a local brewed coffee and gourmet meals at Old Oak Bar & Bistro or exercise at our state-of-the-art fitness center.Choose the Basking Ridge Hotel Indigo,and you will experience the very best in modern boutique accommodations. ... more   less 

Additional Information about Hotel Indigo Basking Ridge

Address: 80 Allen Rd, Basking Ridge, NJ 07920-2913
Location: United States > New Jersey > Basking Ridge
Price Range: $122 - $361 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Indigo Basking Ridge 3.5*
Number of rooms: 112
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Also Known As:
Basking Ridge Hotel Indigo
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