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Hotel Indigo Basking Ridge

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Hotel Indigo Basking Ridge
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231 Reviews from our TripAdvisor Community

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Showing 226: English reviews
Austin, Texas
Level Contributor
95 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
4 of 5 stars Reviewed 2 weeks ago

For what we paid, we weren't anticipating much...but the Indigo in Basking Ridge ended up being quite nice. The hotel is located in a somewhat secluded area, so noise wasn't a problem. We stayed there for 2 nights to attend a (gasp) 50th year high school reunion. The first night of the reunion activities was held in the hotel's bar/restaurant... More 

Helpful?
Thank SusanAndJim
Manchester, New Hampshire
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed 2 weeks ago

My husband and I stayed here last week for 4 nights. The hotel was very busy which we understood and waited patiently to be checked in. The woman at the front desk asked if we minded waiting for her to call to see if our room had been cleaned before checking us in. We didn't mind the wait. There seemed... More 

Helpful?
1 Thank Hayley M
IHGService, Guest Relations Manager at Hotel Indigo Basking Ridge, responded to this review

Dear Hayley M, Thank you for your feedback and for staying with us. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry you received a service which was unacceptable and for the room issues you have encountered we sincerely apologize. We’d like to obtain some additional detail regarding your experience so... More 

Travelers are raving about these Basking Ridge hotels

Oak Island, North Carolina
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago

First room had a leak and table lamp didn't work. Changed rooms but beds not real comfortable and room decor is dark with minimal lighting. No wash cloth for bathroom. Best thing was breakfast and friendly front desk.. Issues with elevator. Probably wouldn't stay here again.

Helpful?
Thank paulacb2015
IHGService, Guest Relations Manager at Hotel Indigo Basking Ridge, responded to this review

Dear paulacb2015, Thank you for taking the time to leave us with your review. I sincerely apologize for any inconvenience you may have experienced due to some of our room amenities, particularly our beds. While we truly would have preferred you had a more comfortable stay, I appreciate that you have shared your comments with us. Rest assured that it... More 

La Grange, Illinois
Level Contributor
5 reviews
2 of 5 stars Reviewed 4 weeks ago via mobile

I have stayed here several times over the last year, but only when every other hotel in a 10 mile radius is sold out. It seems to have undergone a recent renovation, but everything is very cheap. It makes me concerned about corners the owners also cut with cleanliness. On the positive side, the service is usually attentive and it... More 

Helpful?
Thank Bruin94
IHGService, Guest Relations Manager at Hotel Indigo Basking Ridge, responded to this review

Dear Bruin94, Thank you for being our guest and for taking the time to share your comments. It is nice to know that you appreciate our staff and bathroom amenities. However, we sincerely apologize that the overall condition and cleanliness of the hotel fell below your expectations. Our goal is to make everyone’s stay special and this review will be... More 

Level Contributor
29 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed June 20, 2016 via mobile

Average hotel. Big rooms but can be quite cold during winter due to the floor. Low to average food, but ok assortment of beer. Very friendly staff. Small business area with 3 computers. Internet ok and is free. You need car to come around. Ok parking.

Helpful?
Thank JASKT
IHGService, Guest Relations Manager at Hotel Indigo Basking Ridge, responded to this review

Dear JASKT, Thank you so much for taking the time to leave us your feedback. I am delighted to hear that you found our staff friendly and apologize for any shortfalls you have encountered. Your review is vital for improving the service and quality we offer to our valued guest. It is always hugely motivating when one takes the time... More 

Lakeland, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed June 16, 2016

I arrived late in the evening and no one was at the front desk. After waiting 5-10 minutes, someone finally showed up with an excuse he was with another guest. The check-in process was smooth, but he was not interested in even attempting to help locate my IHG rewards number or add it to my account telling me I would... More 

Helpful?
Thank Matthew F
IHGService, Guest Relations Manager at Hotel Indigo Basking Ridge, responded to this review

Dear Matthew F, Thank you for your candid review and for being an IHG Rewards Club member. We always aim to provide an enjoyable stay to our guests and it is disheartening to know that we did not live up to your expectations of the IHG brand when it comes to customer service delivered and with the condition of the... More 

Los Angeles, California, United States
Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 27, 2016

Several members of my family came to Basking Ridge for a memorial service. They gave us a nice block rate. The rooms were comfortable and quiet. The bar stayed open late for us. The staff was friendly and accommodating. Entirely a good place to stay. I see some negative reviews but this isn't one of them.

Helpful?
Thank chubbco
Boston
Level Contributor
5 reviews
3 of 5 stars Reviewed May 18, 2016

Room assigned was first floor, handicap accessible, even though I booked weeks in advance. The shower was terrible was awkward to utilize, the hot water ran for almost 1o minutes after you turned it on and off. Impossible to stop water from coming out of shower without using every towel in room. The room was also providing the faint odor... More 

Helpful?
Thank twdonovan
IHGService, Guest Relations Manager at Hotel Indigo Basking Ridge, responded to this review

Dear twdonovan, Thank you for taking the time to write a review about your stay with us. We are pleased to know that you found our staff to be wonderful. However, we would like to apologize for not meeting your expectations regarding the room your were given. We also regret the issues you had with our bathroom condition. Your feedback... More 

Paoli, Pennsylvania
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed May 11, 2016

The good: Bar staff was fantastic! The bad: booked this for our wedding guests. New sales person NEVER returned any of our calls. No one was every at their desk when we called. I started to explain what I was asking for, the person cut me off and magically the person I was asking for was available. Breakfast was included... More 

Helpful?
1 Thank erichsother
IHGService, Guest Relations Manager at Hotel Indigo Basking Ridge, responded to this review

Dear erichsother, Thank you for taking the time to write a review of our hotel. We do strive for improvement in everything we do and it is regrettable that we did not meet your expectations. I sincerely apologize for any inconvenience you may have experienced with the level of service you have received. Please be assured that these concerns you... More 

Bogota, Colombia
Level Contributor
62 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
1 of 5 stars Reviewed May 5, 2016

Staff has a horrid attitude problem, rooms fall short on basic hotel amenities (shower caps, safe box, bottled water, mini bar). My initial room had ants, so they upgraded me. However, in the upgraded room, the shower was old-dated (yellow curtain) and no space to put the toiletries on. Not recommended on any level whatsoever.

Helpful?
1 Thank NofSE
IHGService, Guest Relations Manager at Hotel Indigo Basking Ridge, responded to this review

Dear NofSE , Thank you for reaching out to us by posting your feedback regarding your stay at our hotel. I am concerned to know that we were not able to meet your expectations. As an IHG hotel brand it is our top most priority to make sure all our guests have the best customer satisfaction while staying in our... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Everyone has a neighborhood story and we want you to live through and be part of ours. Guests at our smoke-free boutique hotel will experience a local flavor, in an affordable luxury, yet casual and sophisticated setting. At the Hotel Indigo Basking Ridge we provide the very best in modern boutique accommodations, hotel services and inspiring hospitality. Our unique hotel is an oasis for travelers who yearn for an escape from the common hotel, but still desire inspiring service. Within 10 miles of our upscale Basking Ridge accommodations, you will find many shopping destinations, like the Mall at Short Hills, Bridgewater Commons and New York City's Madison Avenue, which is just 30 miles from our boutique hotel in Basking Ridge. Additional area attractions include the USGA Museum, historic Morristown and the exquisite Duke Estate. A business trip is a time of serenity and renewal at our luxurious hotel in Basking Ridge. Take advantage of convenient access to Verizon Wireless, Avaya and Barnes and Noble headquarters, as well as a free local shuttle -5 mile radius of the hotel and must be booked 7-10 day in advance due to high demand, service and complimentary high-speed, wireless Internet access. With a contemporary atmosphere and first-rate services, the Basking Ridge Hotel Indigo focuses on delivering peace and inspiration to all guests. While lodging at our boutique hotel in Basking Ridge,NJ,you can enjoy a local brewed coffee and gourmet meals at Old Oak Bar & Bistro or exercise at our state-of-the-art fitness center.Choose the Basking Ridge Hotel Indigo,and you will experience the very best in modern boutique accommodations. ... more   less 

Additional Information about Hotel Indigo Basking Ridge

Address: 80 Allen Rd, Basking Ridge, NJ 07920-2913
Location: United States > New Jersey > Basking Ridge
Price Range: $111 - $331 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Indigo Basking Ridge 3.5*
Number of rooms: 112
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Also Known As:
Basking Ridge Hotel Indigo
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