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Black Bear Lodge

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236 Reviews from our TripAdvisor Community

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Showing 235: English reviews
Nashua, New Hampshire
Level Contributor
36 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

I had my wedding at Waterville Valley, and set a block of rooms for my guests at the Black Bear Lodge. They were kind enough to waive the 2 night minimum since I had a wedding block. I also requested early check-in for my guests since most of them were travelling from 2+ hours away and golfing before the wedding.... More 

Helpful?
Thank Sarah L
Boston, MA
Level Contributor
62 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
HOTEL’S FAVORITE REVIEW
5 of 5 stars Reviewed August 15, 2016

My family has stayed at Black Bear Lodge for MANY years, but this was the first time that we stayed in the Black Bear Suite. It is the only condo in the place that has two levels with 3 bedrooms and 2 full bathrooms. It has AC on both floors (the lofts only have AC on the first floor) and... More 

Helpful?
2 Thank gmuise
About Hotel's Favorite Review
The Hotel’s Favorite Review is a recent traveler review pinned as a favorite by this property’s owner or manager.
Austin, Texas
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Black Bear Lodge is very average. It's clean, well located, but it's like going back to the fifties, the rooms are very old looking, dark, strange settings. The bed mattresses are old and not very comfortable and the pillows smell badly. The continental breakfast was bad, canned fruit, bagels, white bread and Cheerios. For one night, it's bearable but to... More 

Helpful?
Thank Titiritin T
Waltham, Massachusetts
Level Contributor
30 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago

We just got back from a long weekend with the kids at Black bear Lodge which we had picked up through Groupon. What a great time we had! Firstly the staff were really really friendly, even after my 3 year old pulled the fire alarm on Sunday (it was pretty mortifying - the fire department showed up, the guests all... More 

Helpful?
Thank Alex T
Level Contributor
9 reviews
5 of 5 stars Reviewed 1 week ago via mobile

What a great place, the room we stood in was wonderful. Full kitchen to cook meals if you choose too. Across the street is the Town Square with entertainment and shops. Black bear has wonderful employees always smiling and ready to help. Kris and Charlie at the front desk are always ready to help with a big smile. We love... More 

Helpful?
Thank shwrrylyn
2 reviews
5 of 5 stars Reviewed 4 weeks ago via mobile

Beautiful suite great costumer service, beautiful grounds... didn't even want to leave our room! 2 TVs fireplace full kitchen....loved it! Will definitely stay again. Was there for my boyfriend's company outing staff was friendly and excellent.

Helpful?
Thank JUDITH G
Kim B, General Manager at Black Bear Lodge, responded to this review

Greetings Judith: Thank you so much for your kind feed back! The staff and I are very happy to hear about your recent stay. Guest communication certainly is important to us and you can be sure we will be here for you the next time you are in need of lodging. Warm regards, More 

Wilmington, Massachusetts, United States
Level Contributor
32 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The hotel was very well maintained and the staff very friendly! The Freedom pass they offered was a great added bonus! It allowed us many different activities to enjoy during our stay. We were able to rent mountain bikes, take a chair lift to the top of the mountain to bike down. They had different types of boat rentals available... More 

Helpful?
1 Thank Thomas T
Kim B, General Manager at Black Bear Lodge, responded to this review

Good Afternoon Thomas: Thank you for your positive feed back regarding the Lodge! As you can be sure, maintenance on such a large building is quite a task. Glad to hear you enjoyed the Freedom Pass. It does offer a wide variety of venues to take advantage of while you are here. Hope to host you again should you be... More 

Concord, New Hampshire
1 review
2 of 5 stars Reviewed August 24, 2016

Checked in and upon entering our room was very disappointed, very old, furniture with tears in it, mold in bathroom. Went to front desk to see if another unit was available and the woman at the front desk was extremely rude and unwilling to work with us. Finally after displaying much exasperation to us and other guests, she gave us... More 

Helpful?
Thank gmjx3
Kim B, General Manager at Black Bear Lodge, responded to this review

Was able to contact Mr & Mrs directly and offer them something special here at the Lodge. More 

Boston
Level Contributor
22 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed August 21, 2016 via mobile

This place is settled in a valley in the white mountains, and is surrounded by quaint and gorgeous lodges and resorts which match the quality that you get at black bear! There is a local Waterville town center which offers bike rental, kayak and paddle boat rental, chair lift to the top of the mountain, restaurants and great drinks! It... More 

Helpful?
1 Thank Stefmacapple
Kim B, General Manager at Black Bear Lodge, responded to this review

Greetings: Thank you for taking the time to write a nice bit about our wonderful location and many activities! We do provide everything you might need (towels & bedding) but can't replace that 1 special pillow you are used to sleeping on. Our loft suites are very popular and we are pleased you were happy with the lay out of... More 

Westford, Massachusetts
Level Contributor
33 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed August 10, 2016 via mobile

I booked a stay at Black Bear Lodge using a Groupon. We are a family of five, several of us are over 6 feet tall. The room we stayed in (111) was on the lower level. Our patio was a grassy area off the back of the lodge facing woods. Loved that no one was behind us. Our room was... More 

Helpful?
1 Thank Khi_p
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Parking
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Suites
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Nestled in the heart of the White Mountains in picturesque Waterville Valley Resort, the Black Bear Lodge is a family friendly, well appointed all suite hotel with one bedroom condominiums. ... more   less 

Additional Information about Black Bear Lodge

Address: 23 Black Bear Road, Box 357, Waterville Valley, NH 03215
Location: United States > New Hampshire > White Mountains > Waterville Valley
Price Range: $152 - $626 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Black Bear Lodge 3.5*
Number of rooms: 107
Reservation Options:
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Also Known As:
Black Bear Hotel Waterville Valley
Black Bear Waterville Valley
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