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116 Route 117, Sugar Hill, NH 03586-4506
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Room & Suite (90)
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What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.

About

#1 of 5 B&Bs / Inns in Sugar Hill
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders Bronze level
Nestled in New Hampshire’s White Mountains, Sugar Hill Inn is a romantic getaway known for culinary adventure and warm, inviting guest rooms and cottages.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Free breakfast
Hiking
Skiing
Massage
Adults only
Wifi
Hot tub
Pool / beach towels
Pool with view
Outdoor pool
Bar / lounge
Restaurant
Special diet menus
Board games / puzzles
Non-smoking hotel
Outdoor furniture
Picnic area
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Room features
Bathrobes
Air conditioning
Housekeeping
Seating area
Iron
Coffee / tea maker
Refrigerator
Bath / shower
Wake-up service / alarm clock
Complimentary toiletries
Hair dryer
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Room types
Mountain view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Historic Hotel
Great View
Languages Spoken
English
515Reviews4Q+A100Room tips
Traveler rating
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Popular mentions
Anthony wrote a review Oct 20
nyc2 contributions
Rude owner told me "don't you think it is stupid and weird to eat past 8pm" when I asked if I can have a 8pm reservation. She canceled my 2 night stay when I got annoyed with her for telling me that!!
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Date of stay: October 2021Trip type: Traveled as a couple
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Response from Steve Allen, Owner at Sugar Hill Inn
Responded 2 days ago
This gentleman had his reservation cancelled because he was not well behaved and was incredibly disrespectful. We are screening on the phone for anyone who cannot follow the basic needs of our flow as we are a small business. On a sold out night, we encourage people to not take the last spot in the dining room. The last spot typically has to wait a long time if dinner is still going on. It is more appealing to dine on a night when you can get in earlier. A small restaurant takes issues of flow and spacing to heart. An 8:30pm dinner may not see their entree until 9:30 on. We have a small team and have to make sure they don't get slammed. This is not an inner city restaurant with 100 line cooks. Instead of getting it, this man just started screaming about how important he was because he was from New York. "In New York, we go all night!" he says to me." We are not in New York. This is a tiny town in New England. We have had problems with New Yorkers in the past trying to get an UBER to the clubs at 10pm. We have neither. I'm from New York too. Born in Harlem. Our people don't always do so hot in the country when GrubHub won't deliver and the fancy mall is 2 hours away. I'm sorry nobody has ever said no to you, but there is a first time for everything. If the customer service person tells you the recommended this to do, do it. Don't argue. It shouldn't come as a shock to you that the person working the desk had some parameters in the busy season. Your reservation was cancelled due to rampant entitlement. No apology will be issued. If a restaurant is trying to manage their flow of people have the good sense not to argue. If you cannot cooperate with the needs of a company, you will be asked to go elsewhere. Your reservation was cancelled due to a lack of cooperation. We have no problem being friendly. If a guest can't listen, there's no need to continue. A restaurant may have some bigger parties coming through that change what they'll be able to accommodate that night. We're also in national labor shortage. You may see places reduce their capacity. Hopefully, you've learned a few things here and will be more respectful of restaurants. The lack of understanding demonstrated in this review is why your reservation was cancelled. We don't let anyone near the staff who may cause a larger problem.
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Julia W wrote a review Oct 19
1 contribution
The Sugar Hill Inn recently hosted about 25 guests at my daughter’s wedding, and provided excellent customized service to all our guests and arranged for the restaurant to offer a delicious dinner of filet mignon, salmon, and vegetable risotto with a medley of tasty desserts. Sara efficiently coordinated our Sugar Hill Inn experience, and I highly recommend the Inn and its professional and courteous staff for any event, large or small.
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Date of stay: September 2021Trip type: Traveled with family
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Jill O wrote a review Oct 16
5 contributions
The first time I came here was two years ago on a whim and I’ve been coming back ever since. The service? Unbeatable. Friendliness? Unmatched. Rooms? Impeccable, even during covid, we felt so safe and clean. Trust me when I tell you to add this Inn to your next stop in the white mountains. Sarah and her crew do a phenomenal job here. Afternoon snack time adds a quaint touch that you don’t see often and it doesn’t go unappreciated. For goodness sake, who else brings fresh blackberries to your room because they just picked them from the grounds? Never mind the rooms - adorable and private, with just the right touch of old and modern. Plenty to do and see around here too, including the library/game room, seasonal pool, the adorable bar - which never fails to have a friendly bartender, and simply the atmosphere. Even in the off season, it’s a great getaway, just far enough to feel secluded but seconds from 93. Words don’t describe what the chef has in store for dinner. The best meals I’ve ever eaten were time and time again in the restaurant, even breakfast! Be sure to come hungry. So in a nutshell, I will always be coming here. Thank you guys for the wonderful hospitality. And props to the staff who keep us coming back, keep doing what you’re doing because it’s perfection!
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Date of stay: October 2021Trip type: Traveled as a couple
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djvaccaro24 wrote a review Oct 16
Buffalo, New York8 contributions5 helpful votes
We had never been to NH before this trip and honestly didn’t know what to expect. When looking for a place to travel for a fall vacation in the NorthEast. I found a book called “1000 places to see before you die” and on that list of places was Sugar Hill, NH. When I started looking further into it, no matter where I checked in the area, the Sugar Hill Inn was ranked as the # 1 place to go on all counts, and for good reason! Sara was able to help me with a one stop shop experience like no other. With one simple reservation at the Sugar Hill Inn, we were able to experience the best fine dining in the area, an incredible hot stone Swedish massage, and a quaint cottage type accommodation nestled away in a picturesque New England Setting. Included with the customizable package I booked there, She was able to help me coordinate a scenic guided hike in the White Mountains to the lonesome lake, as well as enjoy a guided tour/workshop with a professional photographer (Shaun Terhune) who was able to show my wife and I some of the most breathtaking sites Mother Nature has to offer as far as fall foliage goes. It’s 15 minutes away from the Old Man in the Mountain historical site and other lively areas unique to NH. It was our first time in NH, thanks to Sara and her staff I can assure it won’t be our last. The book didn’t exaggerate. You need to see this place before you die.
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Date of stay: October 2021Trip type: Traveled as a couple
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Sliver2907 wrote a review Oct 15
Fort Lauderdale, Florida49 contributions33 helpful votes
Upon checking in to our room, you could immediately smell the stench of marijuana, from a previous guest. I advised the front desk after checking in and the female working the desk said she did notice it smelled like cigarette smoke when she cleaned it that morning. I told her it was not cigarettes, it was marijuana. It smelled like a skunk spent the night in the room. She again said, she noticed it that morning. She did ask if I wanted to change rooms, but just having driven a long distance in, didn't want to bother with it. After a few hours, of going in and out of the room, I got tired of the smell, had dry cleaned clothes with me, and didn't want to have the smell get into them. I went to the front desk to ask to change rooms. We had not used the room at that point for much other than watching tv on the sofa and going out to dinner. When I went to the front desk, at around 8:30pm, there was no one there. Another woman was there with her child, and asked me if I was there to check them in. I said no, I'm looking for the front desk clerk. The woman told me that she just arrived and was sent a text saying her key was on the desk and to let herself in, but the problem was there was no room number on the envelope. I told her to try all the doors. Eventually, this woman left with her kid. Not sure if they ever got in the room, because when they called the Inn number, it just rang the front desk where no one was. I then wrote a note to the front desk telling them that I was going out to dinner, wanted to change rooms and could not take the smell anymore. I left a phone number and told them to call me with the new room number, I would move my stuff and deal with any refunds for the difference later. By the time I got back, no one had called, this was about 10:30 at night. No one again at the front desk and my note still there. I decided that it was better under what I was seeing, to check out the next day and move on, as it was not becoming a positive experience. Just as I was falling asleep, I got a text from the front desk. Here is a transcript of the text: If you want to put any clothes in my office go ahead. You can have a different but smaller room in the morning or we can air it out more tomorrow. OK The carpet is wet by the bathroom too. Didn't notice it until I walked into the bathroom with no shoes on. There were no plates or forks for the cheesecake and some lady and her daughter sat in the lobby for quite awhile with no idea what room to go to. She asked me if I was there to tell her what room to go to. She had a key but had no idea where to go. I might check out tomorrow, at $445 a night, it doesn't seem up to standard. I'll let whoever is at the front know in the midnight what I'm doing. I was already in bed hen you called before. I left that note at 8pm. Sleeping now. Reply: That lady wasn't staying here. We're also allowed to eat dinner ourselves Goodnight In the morning, I was packed to leave after only one night. In the morning she was the same person working the desk again and was quite curt and rude in checking me out. Airing out my room, and taking my clothes to an office is not what I pay $445 a night for. That's what I expect from Motel 6 and $45 a night. The problem here is that if she knew the room smelled of smoke, whatever type, I should have been accommodated even before arriving. I would have had no problem with forward thinking like that. She obviously knew there was a smoking problem in the room even before we arrived and just figured we would not notice. Other small things started to add up to make this a not so good place. Even the breakfast eggs were dry and unimaginative. I let a lot go due to COVID, but at this price point, what I put up with gets smaller.
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Date of stay: October 2021
Location
Cleanliness
Service
Room Tip: Would have been fine except how our problem was handled
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Response from Steve Allen, Owner at Sugar Hill Inn
Responded 1 week ago
Sometimes people are just disappointing / rude / make life impossible. There's nothing you can do. We did notice the room smelled of smoke (shortly before check-in) and attempted to air the room out. We weren't exactly happy when someone did that to a sold out room. The cleaning lady also tried her best to air out the room in the morning. We had to buy a chemical cleaning agent to get the weed smell out the room. You need special solutions for a deep weed smell. People who smoke in rooms damage the hotel. It's beyond obnoxious. The guest beforehand cost us roughly $1,000 with the smoking. So for this guest to say he is annoyed is something else. We're the ones who suffered. The Inn was almost 90% sold out. We gave this gentleman a refund and it still wasn't enough. We did offer to switch rooms. After stating he was good for the night, he proceeded to get into all kinds of trouble. He made a huge scene about our staff grabbing a bite for dinner at 8pm! We did get back to him and he was still mad? You ASKED to be contacted so don't complain when we contact you? Would have preferred to have been ignored? We were gone for dinner for under 40 minutes? The lady who was in our lobby was not a guest of this hotel ( we don't take children.) We graciously gave him a refund and he still was RUDE. We got back to him quickly, offered to switch his room, and he STILL had something to say. Some people are very particular about staying in the particular room they picked. These guys said they were okay and now here we are. If something goes wrong during your travels, be gracious enough to deal with it in private.
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PRICE RANGE
$223 - $302 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sugar hill hotel sugar hill
LOCATION
United StatesNew HampshireWhite MountainsSugar Hill
NUMBER OF ROOMS
15
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Frequently Asked Questions about Sugar Hill Inn
Which popular attractions are close to Sugar Hill Inn?
Nearby attractions include Cannon Mountain (5.0 miles), Harman's Cheese & Country Store (2.1 miles), and Colonial Theatre (4.9 miles).
What are some of the property amenities at Sugar Hill Inn?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Sugar Hill Inn?
Top room amenities include air conditioning, a refrigerator, and a view of the mountains.
What food & drink options are available at Sugar Hill Inn?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Sugar Hill Inn?
Yes, free parking is available to guests.
What are some restaurants close to Sugar Hill Inn?
Conveniently located restaurants include Cold Mountain Cafe, Polly's Pancake Parlor, and Sugar Hill Inn.
Are there opportunities to exercise at Sugar Hill Inn?
Yes, guests have access to a pool during their stay.
Are there any historical sites close to Sugar Hill Inn?
Many travelers enjoy visiting The Frost Place (1.3 miles).
Does Sugar Hill Inn have any great views?
Yes, guests often enjoy the mountain view available here.