Sugar Hill Inn

Sugar Hill Inn

View from our porch swing in the Dream Cottage
Traveler (272)
Owners Quarters
Room & Suite (97)
Distinguished Restaurants of North America (DiRoNA)’s  Award
Dining (53)
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Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.

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Avg. $209 /night, 2/14 - 2/15
$248
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$198
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$148
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About

#1 of 2 inns in Sugar Hill
Location
4.7
Rooms
4.6
Value
4.4
Cleanliness
4.8
Service
4.7
Sleep Quality
4.7
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Nestled in New Hampshire’s White Mountains, Sugar Hill Inn is a romantic getaway known for culinary adventure and warm, inviting guest rooms and cottages.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Free breakfast
Hiking
Skiing
Massage
Adults only
Electric vehicle charging station
Wifi
Pool / beach towels
Pool with view
Outdoor pool
Bar / lounge
Restaurant
Special diet menus
Board games / puzzles
Non-smoking hotel
Outdoor furniture
Picnic area
Shared lounge / TV area
Room features
Bathrobes
Air conditioning
Housekeeping
Seating area
Iron
Coffee / tea maker
Refrigerator
Bath / shower
Wake-up service / alarm clock
Complimentary toiletries
Hair dryer
Room types
Mountain view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Romantic
Charming
Languages Spoken
English

Location

116 Route NH117, Sugar Hill, NH 03586-4506
Getting there
Car recommended
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
Grade: 39 out of 100
39
Lebanon Regional Airport
49.7 mi
See all flights
Manchester Municipal Airport
91.5 mi
See all flights
4.5
4.5 of 5 bubbles634 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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Nestled in a serene location cherished by many for its proximity to local attractions, Sugar Hill Inn often receives applause for its tranquil vibe and charming atmosphere, including cozy fireplaces and relaxing common areas. While the inn's comfortable beds and high-quality food are highlights among amenities, some guests have experienced issues with maintenance and housekeeping. The service, particularly in dining, is regularly commended for being friendly and attentive, yet inconsistencies in room cleanliness and overall maintenance have left several travelers questioning the value for the price paid.
Location
Picturesque
Atmosphere
Charming
Rooms
Unkempt
Value
Expensive
Cleanliness
Mixed
Service
Inconsistent
Amenities
Satisfactory

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Detailed Reviews
Margaret D wrote a review Jul 2023
5.0 of 5 bubbles
We booked several rooms months in advance for my husband, myself and for our families because our daughter was getting married just 6 minutes away from the Sugar Hill Inn. We had a wonderful stay. The owner and staff were so welcoming and accommodating. Breakfast was delicious, especially their freshly made cinnamon scones. Menu changes daily. Dinner was outstanding as well. The stuffed pork belly with ricotta gnocchi dumplings were out of this world!

I had needed breakfast sandwiches for our daughter's bridesmaids the morning of the wedding by 8:45 a.m. The owner had them all prepared and ready for me to take, each sandwich was placed in its own gift bag with an orange and banana, napkin and cutlery. I was so touched by what he did. The following day I had asked if we could reserve a table for the 15 of us for breakfast. Jan, the waitress had said she would come in early that morning to set up to be ready for us. They just go above and beyond to accommodate you.

We have nothing negative to say. If you are looking for a charming place to stay with the kindest and accommodating staff and owner, Sugar Hill Inn, NH is it! We can't thank them enough for such a memorable stay!
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Date of stay: June 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
travelbug1911 wrote a review Dec 2023
The Hague, The Netherlands
5.0 of 5 bubbles
What a gem! It’s hard to find a small family run inn with so much to offer and it be done well! While I agree the breakfast was okay the dinner was magical. We are high end foodies who found the meal just fabulous, with the lamb charred to perfection. There are different chefs between breakfast and dinner which can explains the contrast.

We also had the whiskey tasting, and the owner knows his whisky as we agreed with his favorite and since have purchased a bottle, thank you for that fun find!

It’s sad to see folks complaining about small issues without looking at the larger picture. The home is from the 1700’s so if you want a perfect experience where you hear no sounds go to a new build that is air tight and has less of the homey experience and features. With that said we didn’t hear anything except occasional water from another unit and it didn’t bother us. The Richardson Suit is great because it’s connected to the Inn on the first floor (no stairs) so you can stay cozy and walk to dinner from your room (other rooms/suits you’ll have to walk from outside or upstairs).

We has massages which are fantastic! We get massages regularly and found the convenience and quality of having them at the Inn just wonderful.

The staff as kind, accessible and accommodating. If someone isn’t having a good experience at the Inn, they might want to look internally rather than blaming others or the Inn.

Thank you for offering and operating a wonderful local Inn for travelers to enjoy. Truly appreciated the love you put into this property and have since book another stay!
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Date of stay: November 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Traveled as a couple
Room Tip: Contact host for rooms which have the least issues with sounds traveling through walls if that’s...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
A lot to digest? Read an AI-generated summary of recent traveler reviews.
retired wrote a review Oct 2024
Wilkesboro, North Carolina
5.0 of 5 bubbles
We had read that this is the best bread and breakfast inn in New Hampshire and it did not disappoint! Our suite’s cozy seating area had a gas log fireplace and a private entrance with a small deck overlooking the lawn and pool.
The small refrigerator was well-stocked with bottled water and soft drinks. The website states no children. Very good breakfast.
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Date of stay: October 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
adamhornets wrote a review Oct 2024
Watford, United Kingdom
2.0 of 5 bubbles
Stayed two nights in The Pickett Suite as part of a New England road trip.

We had heard some wonderful things about this inn on a previous visit to the area two years ago and the location was ideal so we booked two nights including a Saturday so we could enjoy the well regarded cuisine.

There was no one to greet us on arrival, just a note with a key and the drections to our room located around the back (and attached to) the main inn. The restaurant was still full of detritus from breakfast. As we struggled with our luggage after a long drive we noticed two ladies at another outside property up the hill but were ignored so we assumed they were other guests.

We immeditely noticed issues. The room was shabby, one of the wardrobe doors was off its runners and teetering at a dangerous angle and the wi-fi refused to connect. We walked back to see if someone was now around to report these peoblems only to find the two ladies from earlier behind the front desk who informed us that the chef had called in sick that afternoon so they would not be offering dinner. No alternatives, no real apologies, just a claim that they had tried to contact us earlier. They grudgingly came to take the door away but could do nothing about the wi-fi until the following day when they allowed us to use the office wi-fi. It really felt as if they were doing us a favour by allowing us to stay.

We ended up at a brew pub/pizza joint in the village, hardly the top cooking we had been looking forward to and not great for a pre-diabetic Mrs Hornets. We did consider looking to find somewhere else but on a Saturday night at peak leaf season?

In the end we made do and a star is added for a decent breakfast, a comfortable bed and the beautiful location.

I presume the older of the two ladies we came into contact with upon our arrival is the manager. If so then the owners should be aware that her attitude reflects badly on them and whilst I do understand the sudden death last year of the owners wife will cause the family to take their eye off the ball, $866 (including a previously unmentioned housekeeping fee and a $10 destination fee (only $4 in their terms and conditions)) is awfully poor value.
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Date of stay: October 2024
1.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
2.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Trip type: Traveled as a couple
Room Tip: Make sure you check the room throughly before agreeing to stay.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jackie D wrote a review Sep 2024
1.0 of 5 bubbles
What an a deception as the number 1 best B&B in NH. Currently the property lacks maintenance everywhere you look. From the broken glass in lamp post at the parking lot, burned out bulbs and broken glass shades in dining room, holes big enough to pass a quarter through in the towels and bathrobes, holes in the walls, stains on the upholstery, no cover on the duvet on the bed, closet doors that don't close because no one trimmed them when the carpet went in, mold on the curtains, weeds and dead trees in the pool area (not to mention the pool gate is malfunctioning) . The list can go on but clearly the above and more shows the owner has lost his passion and too much has been overlooked over many years.

We asked to have a change in room after listening (with windows closed in the afternoon) to the chef and his buds spouting off f.. this and f.. that on the porch below. Not a romantic getaway we were hoping for for our anniversary. A room change was made after hastily cleaning the new room (at 5pm ) . Coffee was still in single serve pot when we took possession. Chairs and loveseats in both rooms were old with springs that had sprung. I refused to use the jacuzzi because I questioned the proper cleaning of the inner pipes. If the simple stuff isn't done more involved cleaning probably is also lacking.

An offer was made to give us a discount. Wine and chocolates were in the room when we came in after dinner. The front desk tells me they decided to give me the merchandise rather than a discount. Too bad they didn't ask. We don't drink, and we are diabetic.

I how see that the front desk automatically added a gratuity for housekeeping on the bill. Think twice before believing that this inn currently is a gem.
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Date of stay: September 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Adriana B wrote a review Aug 2024
Massachusetts
+1
2.0 of 5 bubbles
We were guests at Sugar Hill Inn on August 2-4, staying at Perennial. We had an overall pleasant stay and breakfast and dinner were fantastic on both days. However, we were disappointed with the level of cleanliness and care provided to our room before and during our stay.

We checked in on Friday night and immediately upon entering our room we noticed a huge spider web and spider in the seating area by the main window (see pictures). We let the person at the front desk know right away and, given that it was nighttime and the housekeeping staff were not available, we were ok with waiting until the next morning for it to be cleaned. As you can see from the pictures, the web is large enough and had a sufficient amount of insect debris around it to indicate that the room had not been cleaned in several days.

The next morning, we asked for the room to be cleaned and left the sign outside the door for housekeeping while we went on a hike. When we came back in the afternoon, we realized the web had been removed (although not very thoroughly), but the rest of the room was left untouched (no vacuuming or making the bed).

As you may imagine, this is not the standard of service we were expecting at a place that prides itself on impeccable hospitality and luxury guest rooms. Being in the countryside, we understand bugs may crawl in and try to make themselves at home, but simple, daily cleaning, especially when guests are expected, should be a minimum practice in order to maintain the level of service you promise. A clean and empty coffee maker tank with a bottle of fresh water to add to it would also have been nice. Water had probably been sitting in the tank of the espresso machine in our room for over a week, assuming that the previous guests used it the weekend before…

We hope this information is helpful in addressing details that would improve your service.
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Date of stay: August 2024
1.0 of 5 bubblesValue
1.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
1.0 of 5 bubblesCleanliness
2.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sarah C wrote a review Oct 2023
London, United Kingdom
2.0 of 5 bubbles
This Inn was very disappointing. We arrived expecting an authentic New England experience but couldn't wait to leave. The photos on their website are not indicative of the accomodation at all. Our room had paper thin walls so we could hear everything next door, including a 5.30am alarm clock. The curtains in the room didn't cover the full window and the room was musty and smelly. The hotel is in need of some TLC to bring it up to the standards you would expect for the money that you pay. However, I would say the food was excellent and the young lady serving in evening did an excellent job on running a full restaurant despite being all alone. They really shouldn't advertise as No1 in New Hampshire, its just not true and not worth the expensive rates.
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Date of stay: October 2023
1.0 of 5 bubblesValue
3.0 of 5 bubblesLocation
3.0 of 5 bubblesService
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Erica M wrote a review Sep 2022
1.0 of 5 bubbles
When I called your number I never got an answer, and there was no prerecorded voicemail greeting assuring me I had reached the Sugar Hill Inn, just a generic "record a message at the tone". It was disconcerting. When I called the 1-800 number in your email, I reached some sort of financial service. I had to leave a message in the generic voicemail, and when I received a call back, the woman did not seem bothered by my concerns about having difficulty in trying to reach someone, or reaching a financial service. She just said "I'm busy cleaning the rooms". I inquired to see if we could move our reservation to a different day since the weather was predicted to be so poor, and she did offer other rooms/days that were available that week. I said I had to confirm with my boyfriend and I would call back if I still wanted to change the reservation. My partner and I decided we couldn't do a different day that week, so because the reservation wasn't changing, I did not call back.

I received a call while we were en route checking on our ETA, which I found irritating, like I was late for an appointment. Check-in is clearly described as 3pm- 7pm and we were arriving around 5pm. I didn't need a call checking up on me.

When we arrived, the person at the desk said "I wasn't sure if you were coming", which felt rude and unnecessary, especially considering we had just received a call asking for our ETA not 20 minutes earlier.

We then experienced the following issues:

Our room was on the ground floor right past a public coffee/lounge/game area. This made us uncomfortable as we did not want to have strangers right outside our door making coffee or playing checkers. There was also a public bathroom right outside our door, which we could hear when it flushed and smell unpleasant aromas as we entered and departed the room.

I went to turn on a lamp in the living room area of the suite, and the lightbulb was burnt out.

In the bathroom, a dimmer light switch had no cover, meaning we had to tightly grip the plastic stub coming out of the wall to adjust the light.

The Roku remote appeared to have dying batteries, as it would only work when standing right in front of the tv or leaning over the side of the bed. Every time we needed to change the volume or pause/restart the show, we had to get up out of bed.

The reason I booked this place and this room specifically was for the "jetted tub for two". The position of the drain lever made it impossible for two people to be comfortable in the tub, as it would have been poking into someone's back. The bath water was also not very hot, and came out cloudy and smelled like eggs. When turning on the bath faucet, because of its awkward position at the very very edge of the tub, as the water starts to flow before it hits full strength, it flows all over the place, making a mess I had to mop up with a towel.

Because the water smelled like sulfur and was cloudy, we could not brush our teeth or shower

No one was there to receive feedback as we checked out, or wish us a good trip home

For what we paid for this room, we were very disappointed and will never stay here again.
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Date of stay: September 2022
1.0 of 5 bubblesValue
1.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dan L wrote a review Feb 3
2.0 of 5 bubbles
During the entirety of our stay at this B&B, we never felt welcomed. On arrival at 3 pm in the afternoon, there was no one around at the front desk and our key was simply left in an envelope. Later in the evening, there was someone at the desk with earphones in who couldn’t answer a simple question about what was on the dinner menu that evening where we had reservations. She never welcomed us to the property or showed any interest in engaging us as guests. At checkout the following morning, once again the desk was unstaffed and nobody was around. So, we simply left the key and left. Part of the reason people stay at a small Inn or B&B is for the more personal service and hospitality - none of that was on display during our stay and frankly it was a bit disconcerting how little staff presence we experienced. Had we not eaten at the Inn, we likely wouldn’t have ever seen a staff member during the entirety of our stay, which is unacceptable.
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Date of stay: February 2025
1.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
3.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
2.0 of 5 bubblesSleep Quality
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Explorer wrote a review Jul 2024
1.0 of 5 bubbles
We recently stayed at Sugar Hill Inn for several nights and it was very disappointing. If we could have left and gone somewhere else without being stuck paying in full, we would have. The room hadn't been cleaned properly for some time. There was a layer of dust on top of the dresser and considerable dust, small particles, old flower petals and some dust bunnies clearly visible under and around the furniture. I left a note for housekeeping when we went out our first full day there asking for them to sweep those places. When we returned in the evening, housekeeping hadn't even bothered to come into the room. I left the same note the following day and they made the bed and left towels and took my note but didn't bother to do the sweeping or dusting. I know other guests had a similar experience with a dirty room while we were there and staff mentioned it had been happening for a while. In addition, we could hear every word spoken by the guests in the room next door so that took away from feeling good while we were in the room. Other issues with the room included a very musty smell, very little light (and the top light on the floor lamp didn't work) and none of the colorful inviting details (such as a colorful quilt and pillows) shown in the photo of the room. The breakfast each morning was tasty and the breakfast waitresses were very friendly and helpful, but that touch of sunshine did not make up for an expensive disappointing room.
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Date of stay: July 2024
1.0 of 5 bubblesValue
1.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
1.0 of 5 bubblesCleanliness
2.0 of 5 bubblesSleep Quality
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
trvvlngkim asked a question Aug 2020
Trumbull, Connecticut208 contributions79 helpful votes
What time does the breakfast start?
Answer from Scenic598308
49 contributions3 helpful votes
I think 7 am but definitely call if you need to they are very pleasant to deal with
JohnGobron asked a question Jul 2018
Boston, Massachusetts8 contributions4 helpful votes
Does the Inn allow pets?
Answer from Steve A
White Mountains221 contributions76 helpful votes
Not pet friendly
Marian G asked a question Jul 2017
Charlestown, Rhode Island8 contributions6 helpful votes
Does it have wifi?
Answer from Steve A
White Mountains221 contributions76 helpful votes
Yes
Steven asked a question Aug 2019
104 contributions34 helpful votes
Does this B&B offer a sauna?
Answer from Steve A
White Mountains221 contributions76 helpful votes
If you rent the Dream Cottage you will have your own private sauna
adamhornets wrote a tip Oct 2024
Watford, United Kingdom50,549 contributions109 helpful votes
2.0 of 5 bubbles
"Make sure you check the room throughly before agreeing to stay."
Read full review
Anorak319 wrote a tip Oct 2024
London, United Kingdom77 contributions28 helpful votes
5.0 of 5 bubbles
"Book ahead for the restaurant. It gets full and you may miss out if you wait until you arrive"
Read full review
AfricanCamps wrote a tip Aug 2024
Reston, Virginia8 contributions3 helpful votes
5.0 of 5 bubbles
"The complimentary breakfast was sensational. "
Read full review
GoPlaces57127992271 wrote a tip Jul 2024
7 contributions
5.0 of 5 bubbles
"Breakfast is available at 8:00; worth leaving later to hike. Don’t miss it"
Read full review
Steve R wrote a tip Jun 2024
4 contributions
5.0 of 5 bubbles
"Do not miss the breakfasts."
Read full review
Not the right property for you?
There are more places to choose from in the Sugar Hill area.
PRICE RANGE
$135 - $225 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sugar hill hotel sugar hill
LOCATION
United StatesNew HampshireWhite MountainsSugar Hill
NUMBER OF ROOMS
13
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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SUGAR HILL INN - Updated 2025

Frequently Asked Questions about Sugar Hill Inn
Which popular attractions are close to Sugar Hill Inn?
Nearby attractions include Cannon Mountain (5.0 miles), Harman's Cheese & Country Store (2.1 miles), and Colonial Theatre (4.9 miles).
What are some of the property amenities at Sugar Hill Inn?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Sugar Hill Inn?
Top room amenities include air conditioning, a refrigerator, and a view of the mountains.
What food & drink options are available at Sugar Hill Inn?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Sugar Hill Inn?
Yes, free parking is available to guests.
What are some restaurants close to Sugar Hill Inn?
Conveniently located restaurants include Cold Mountain Cafe, Polly's Pancake Parlor, and Sugar Hill Inn.
Are there opportunities to exercise at Sugar Hill Inn?
Yes, guests have access to a pool during their stay.
Are there any historical sites close to Sugar Hill Inn?
Many travelers enjoy visiting The Frost Place (1.3 miles).
Does Sugar Hill Inn have any great views?
Yes, guests often enjoy the mountain view available here.
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