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Holiday Inn Salem (I-93 at exit 2)

235 reviews
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Traveler (19)
Room & Suite (32)
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Overview
  • Excellent39%
  • Very good31%
  • Average20%
  • Poor6%
  • Terrible4%
Travelers talk about
“hot tub”(17 reviews)
“front desk”(43 reviews)
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
3.0 Star Hotel
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Offers from Holiday Inn Salem (I-93 at exit 2)
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Reviews (235)Write a Review
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87
69
47
16
10
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All reviewshot tubfront deskmexican restaurantindoor poolkids eat freeroom was cleanbreakfast cafewedding nightgreat staystaff was very friendlyvisiting familywedding guestsplenty of parkingbit datedwould stay againnew hampshirethe general manager
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81 - 85 of 229 reviews
Reviewed December 18, 2014

I stayed here years ago to go to Canobie Lake Park and got a good rate to enter the park. We recently returned to stay so we could fly out of the Manchester airport The hotel looked like it has been updated since then. The...More

Thank atozmom
Response from April F, General Manager at Holiday Inn Salem (I-93 at exit 2)Responded December 29, 2014

Thank you so much for choosing our hotel for your recent trip! I hope your flight was on-time & smooth and that you enjoyed your destination. We really appreciate you taking the time to share your experience, we value all feedback. I am happy to...More

Reviewed November 30, 2014

Stayed in Salem overnight due to massive power outage in NH . I grew up in Salem and was familiar with this hotel and the area. It was formerly a Ramada Inn in the 70's . The hotel looks recentely remodeled. Our room was neat...More

Thank NHguy33
Response from April F, General Manager at Holiday Inn Salem (I-93 at exit 2)Responded December 1, 2014

I would first like to thank you for sharing your experience for fellow travelers and also for your business. Secondly, I am shocked to hear of the front desk person laying on the couch! I agree, it is extremely unprofessional and I am disappointed that...More

Reviewed November 11, 2014

I stayed here for a wedding with friends. The room was clean, nicely decorated, and a good size. Beds were comfortable. The only bad thing about the room was that the heat was on when we came in and it was suffocating. We had to...More

1  Thank lactosefree11
Response from April F, General Manager at Holiday Inn Salem (I-93 at exit 2)Responded December 1, 2014

Thanks so much for sharing your experience of our hotel! We certainly appreciate your business and am glad your stay was pleasant. I agree, Margarita's is the perfect 'after-wedding' spot for a nightcap with friends & family. They also offer lunch on weekends and dinner...More

Reviewed November 6, 2014

Room did not have a refrigerator, microwave or free breakfast, items that I have come from to expect from hotels of this quality. Additionally, the bathroom fan made a lot of noise but did not work and the toilet seat was made of cheap plastic....More

Thank Bigal1217
Response from IHGCare, Guest Relations Manager at Holiday Inn Salem (I-93 at exit 2)Responded December 17, 2014

Dear Bigal1217, Thank you for taking the time to complete a review on your stay. Please accept our sincere apologies for falling short of your expectations on some aspects of your stay. Rest assured that these issues will be looked into. The feedback we receive...More

Reviewed September 8, 2014 via mobile

Stayed here for a wedding. The staff were very friendly and I had reserved the room almost a year earlier and had no issues. This holiday inn had comfortable beds, and was in a good location, close to main roads and stores. There was a...More

2  Thank Michelle C
Response from April F, Front Office Manager at Holiday Inn Salem (I-93 at exit 2)Responded September 15, 2014

michm0ch, Thank you so much for staying with us and for your kind review! We are very pleased that you enjoyed your stay! We love that you found the beds comfortable, and the staff friendly! We hope that if you are in the area again...More

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About
Amenities
Top amenities
Pool
Free Parking
Restaurant
Fitness Center with Gym / Workout Room
Free High Speed Internet ( WiFi )
Room Service
Bar/Lounge
Hotel Amenities
Business Center with Internet Access
Free Parking
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Room Service
Dry Cleaning
Concierge
Self-Serve Laundry
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Hot Tub
Bar/Lounge
Tennis Court
Heated pool
Indoor pool
Outdoor pool
Details
Price range
$126 - $194 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Kitchenette, Family Rooms
Details
Price range
$126 - $194 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Kitchenette, Family Rooms
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Traveler (19)
Room & Suite (32)
Dining (5)
Pool & Beach (3)
Business Center & Event Rooms (1)
Questions & Answers
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voltairef1
August 31, 2017|
AnswerShow all 2 answers
Response from Darci K | Reviewed this property |
Yes they have a Pool lower level also Jacuzzi
0
Votes
Cking59
October 10, 2016|
Answer
Response from Mianewhall | Reviewed this property |
Pets are not allowed, however they accept all service dogs.
0
Votes
pebbles987
February 14, 2015|
AnswerShow all 5 answers
Response from April F | Property representative |
The Holiday Inn Salem is an all non-smoking facility. We can arrange a room near a back exit if you would like, just let the desk know when making a reservation!
0
Votes
Room Tips
"We were on the fifth floor, and the view was nice, the room perfectly adequate, although some maintenance is..."
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"Ground floor has new rooms and suites. Room 115 has sauna and fireplace... :)"
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"away from other guests"
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"We were on the first floor - and given that there are 2 huge rooms for "after-parties" on this..."
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