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Holiday Inn Salem (I-93 at exit 2)

235 reviews
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Traveler (19)
Room & Suite (36)
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Overview
  • Excellent39%
  • Very good31%
  • Average20%
  • Poor6%
  • Terrible4%
Travelers talk about
“hot tub”(17 reviews)
“front desk”(43 reviews)
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
3.0 Star Hotel
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Offers from Holiday Inn Salem (I-93 at exit 2)
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Rooms
Jan 28Jan 29
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (235)Write a Review
There are newer reviews for Holiday Inn Salem (I-93 at exit 2)
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87
69
47
16
10
Show reviews that mention
All reviewshot tubfront deskcanobie lake parkoutdoor poolmexican restaurantking suitekids eat freeroom was cleanbreakfast cafewedding nightgreat staystaff was very friendlyvisiting familywedding guestsplenty of parkingbit datedwould stay again
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111 - 115 of 229 reviews
Reviewed March 20, 2014

We walked into a beautiful new lobby and were met by the most friendly staff. Our stay was awesome. Clean room, comfortable bed and pillows. Perfect. We also visited a few great local restaurants while in the area.More

1  Thank GDitty77
Response from Jeff L, General Manager at Holiday Inn Salem (I-93 at exit 2)Responded April 18, 2014

Thank you for taking the time to review the Holiday Inn Salem on Tripadvisor. I'm pleased to hear that you enjoyed your stay and found the rooms to be clean and the staff to be friendly. We are also thrilled with the newly renovated lobby...More

Reviewed March 10, 2014

I have stayed at this hotel several times and have not once been let down by the hotel itself or the professional staff. The rooms in this place are always clean, The cafe staff is incredible and the front desk employees are very attentive. In...More

1  Thank Uthinkucando
Response from Jeff L, General Manager at Holiday Inn Salem (I-93 at exit 2)Responded April 18, 2014

Thank you for taking the time to review the Holiday Inn Salem on Tripadvisor and for your kind words about the hotel and our staff. I'm pleased to hear that you like the newly renovated lobby and restaurant. I hope you will come back to...More

Reviewed February 27, 2014 via mobile

So this hotel wasn't bad.... It's just that it wasn't good. We got a suite and there where only 3 towels in the bathroom. So I went to the front desk to get an extra towel, and the lady there wasn't very friendly. She didn't...More

Thank MaximusYork
Response from IHGCare, Guest Relations Manager at Holiday Inn Salem (I-93 at exit 2)Responded March 15, 2014

Dear MaximusYork, Thank you for taking the time to provide feedback on your stay. We regret to see the service you received prevented you from fully enjoying your time at the hotel. We take all of the reviews we receive very seriously as they allow...More

Reviewed February 17, 2014

Me and my family booked a getaway so my young kids could enjoy the pool. Our first night we had an awful experince with the drunk couple in the room on the side of ours they were fighting, swearing slamming doors at 2 am continuing...More

Thank SMedeiros
Response from Jeff L, General Manager at Holiday Inn Salem (I-93 at exit 2)Responded April 18, 2014

Thank you for taking the time to review our hotel on Tripadvisor. I'm sorry that you experienced issues with the guests near you as I can understand how frustrating that must have been for you and your family. With that being said, we appreciate you...More

Reviewed February 2, 2014

An expensive hotel with no included amenities. First night I they moved my neighbors to an executive suite because they checked in about 10:30 at night and were quite loud. Second night they moved me to an executive suite because neighbors checked in about 1:30...More

Thank beastlycold
Response from IHGCare, Guest Relations Manager at Holiday Inn Salem (I-93 at exit 2)Responded February 17, 2014

Dear Harmony B, Thank you for taking the time to provide feedback on your stay. It is unfortunate the pricing structure of the hotel prevented you from fully enjoying your visit. We are confident the necessary adjustments will be made, in order to achieve complete...More

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About
Amenities
Top amenities
Pool
Free Parking
Restaurant
Fitness Center with Gym / Workout Room
Free High Speed Internet ( WiFi )
Room Service
Bar/Lounge
Hotel Amenities
Business Center with Internet Access
Free Parking
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Room Service
Dry Cleaning
Concierge
Self-Serve Laundry
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Hot Tub
Bar/Lounge
Tennis Court
Heated pool
Indoor pool
Outdoor pool
Details
Price range
$125 - $179 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Kitchenette, Family Rooms
Details
Price range
$125 - $179 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Kitchenette, Family Rooms
Add Photo Photos
Traveler (19)
Room & Suite (36)
Dining (5)
Pool & Beach (3)
Hotel & Grounds (25)
Bathroom (3)
Business Center & Event Rooms (1)
Questions & Answers
Ask a question
voltairef1
August 31, 2017|
AnswerShow all 2 answers
Response from Darci K | Reviewed this property |
Yes they have a Pool lower level also Jacuzzi
0
Votes
Cking59
October 10, 2016|
Answer
Response from Mianewhall | Reviewed this property |
Pets are not allowed, however they accept all service dogs.
0
Votes
pebbles987
February 14, 2015|
AnswerShow all 5 answers
Response from April F | Property representative |
The Holiday Inn Salem is an all non-smoking facility. We can arrange a room near a back exit if you would like, just let the desk know when making a reservation!
0
Votes
Room Tips
"We were on the fifth floor, and the view was nice, the room perfectly adequate, although some maintenance is..."
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"Ground floor has new rooms and suites. Room 115 has sauna and fireplace... :)"
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"away from other guests"
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"We were on the first floor - and given that there are 2 huge rooms for "after-parties" on this..."
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