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Holiday Inn Salem (I-93 at exit 2)

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Holiday Inn Salem (I-93 at exit 2)
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202 Reviews from our TripAdvisor Community

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Showing 197: English reviews
Portsmouth, Rhode Island
2 reviews
3 of 5 stars Reviewed 2 weeks ago via mobile

Stayed for 2 nights for a wedding. Wouldn't go back. Over priced for the quality of the hotel. Hotel was very outdated and walls were paper thin. Didn't get much sleep because of the walls. The doors to the rooms didn't shut unless you slammed them so all you can hear all day/night is doors slamming. I realize they will... More 

Helpful?
Thank MacIntyrek12
Coleen-GM, General Manager at Holiday Inn Salem (I-93 at exit 2), responded to this review

Thank you so much for posting a response to the stay at our hotel. We try to provide excellent customer service to our guests and it sounds like we dropped the ball a bit. I appreciate your honesty and agree with you about the rooms. All of us at the hotel are anxiously awaiting the renovations. I am confident that... More 

Level Contributor
7 reviews
7 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

We stayed here on our way to Maine. Clean and comfortable with both an indoor and an outdoor pool as well as an onsite restaurant. We didn't know until after we had eaten dinner, but you can call in an order to the restaurant from the outdoor pool, charge it to your room, and they'll bring it to you. There... More 

Helpful?
Thank Andrea C
Coleen-GM, General Manager at Holiday Inn Salem (I-93 at exit 2), responded to this review

I love Maine and hope you had a great time there! Thank you for posting your response about our hotel. We work really well with Margarita's and enjoy their food as well. The pool side service was something we started last year and it continues to grow. IHG has set all of the hotels up with new Keurig machines and... More 

Cranston, Rhode Island, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

We are a family of four and were visiting Canobie Lake Park. We stayed in the King Suite (Room 121) around August 2016. The lobby was nice and clean and the people working here at the hotel were pleasant. However, after checking into our room it was all downhill from here. The room was outdated and in need of some... More 

Helpful?
1 Thank GIDA816
Coleen-GM, General Manager at Holiday Inn Salem (I-93 at exit 2), responded to this review

Thank you for completing this post about your stay at our hotel. I apologize that you did not find many items up to your standards - or mine either. I will meet with my team leaders and discuss all of your comments. Be assured that they will be corrected immediately. We are planning guest room renovations in the fall of... More 

Lower Sackville
Level Contributor
39 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel is clean, friendly, comfortable and would get a perfect score except......the connecting doors. We could hear every word that the people in the next room were saying. Thank goodness they seemed to be on our schedule and didn't stay up late. I'm honestly not sure if you can get a room without a connecting door because in that... More 

Helpful?
Thank MamaMacNS
Coleen-GM, General Manager at Holiday Inn Salem (I-93 at exit 2), responded to this review

We are very happy that you enjoyed your stay in our hotel. The connecting doors and all of the guest rooms have renovations coming to them in the fall that should address your concern about the noise level. We apologize that you encountered this during your visit with us. We look forward to seeing you on your next stop by! More 

Level Contributor
3 reviews
4 of 5 stars Reviewed 4 weeks ago

Took 4 of the grandkids - age 14-20 to Canobie for an overnight. Stayed at Holiday Inn (rm 507 and 509). We put the 3 girls in one room which was two queen and requested a cot which was waiting for us in the room. It's a pretty standard room - 2 beds, desk, chair ---- tight fit for the... More 

Helpful?
Thank cindy w
Coleen-GM, General Manager at Holiday Inn Salem (I-93 at exit 2), responded to this review

So happy that you and your family had a nice stay with us. Room 509 is one of our most popular choices from our bridal parties that we host. It is a large room and perfect for the size family that you have. Thank you for the compliments on the staff as they will appreciate hearing about your visit with... More 

Level Contributor
24 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed July 12, 2016 via mobile

This hotel for the age and lack of up dating of the rooms is over priced. Not to mention if you want coffee or breakfast you need to wait until 6:30am and pay $1.95 for low quality coffee. As a spire elite member I guess I expect a free cup of coffee when paying well over $100.00 at a holiday... More 

Helpful?
1 Thank Scott S
Coleen-GM, General Manager at Holiday Inn Salem (I-93 at exit 2), responded to this review

Thank you for writing a response to your recent stay. Our Holiday Inn now offers all of our guests complimentary coffee in their rooms with new Kurig coffee machines. As a spire member we aim to please. In the future always let us know if there is anything we can do to improve your stay and we will take care... More 

1 review
3 of 5 stars Reviewed July 10, 2016 via mobile

Staff was great except the overnight front desk who seemed like she didn't know anything. The rooms are extremely tight and small for the price. Breakfast wasn't included which it also should have been for the price we payed for an over night stay.

Helpful?
Thank tristian m
Coleen-GM, General Manager at Holiday Inn Salem (I-93 at exit 2), responded to this review

What a great review for us to learn from! Thank you for your wonderful ideas. Our rooms are scheduled to be refurbished beginning this fall and the new updates should surprise everyone. We do offer breakfast with room rates called the "bed and breakfast" rate. Be sure to look for it next time you are with us. More 

2 reviews
5 of 5 stars Reviewed July 10, 2016 via mobile

Holiday Inn Salem - Excellent staff ( friendly and courteous). I'm an early bird. While my family was still sleeping, the cafe manager went out of his way to make me a cup of coffee. Thankyou so much! 3 nights and 2 long days at canobie lake park. It's all about building memories with your kids. The hotel engineer was... More 

Helpful?
Thank STATEofRI
Coleen-GM, General Manager at Holiday Inn Salem (I-93 at exit 2), responded to this review

Awesome! So glad you had a great stay and enjoyed Canobie Lake Park with your kids. I will be sure to pass your comments on to both Billy and John about the help they provided for you. They love positive feedback! You will be excited with our new rooms next year. Can't wait to see you again. More 

Dallas, Texas
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed June 3, 2016

I was at this Holiday Inn to sponsor a meeting and stayed 3 nights. Kelsey at the front desk was incredible and took care of all my requests perfectly with an awesome attitude. I tried to hire her, but my company is in Dallas:-) and she's in NH. John, the head of maintenance took care of everything else to impeccable... More 

Helpful?
Thank bjustb48
Coleen-GM, General Manager at Holiday Inn Salem (I-93 at exit 2), responded to this review

So great to hear such positive news! I will be sure to share your comments with Kelsey - she does a great job at our front desk. Will also share with John in maintenance. He will be delighted to hear your feedback. Again, thank you for the nice comments. More 

Westport, Connecticut
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed May 3, 2016 via mobile

Awfule smell two rooms....would prefer another hotel. There is a stale smell everywhere and the rooms were worse. First one smelled like rotten chicken soup and the second one smelled like a burnt hair dryer. Will never come here again.

Helpful?
Thank AmeliaM91782
IHGService, Guest Relations Manager at Holiday Inn Salem (I-93 at exit 2), responded to this review

Dear AmeliaM91782, Thank you for staying with us and writing a review. We are always happy to provide a consistently clean, comfortable and relaxing place for our guests. I was very disappointed to hear about the presence of the foul odor in the room you were assigned to stay. Kindly accept my sincere apologies for any inconvenience it may have... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Hot Tub
  • Bar/Lounge
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Holiday Inn hotel in Salem, New Hampshire! A friendly, full-service, extended stay NH hotel located 35 miles north of Boston in Salem's corporate business park, just off I-93. Our hotel is near Canobie Lake Park, tax-free Rockingham Mall, Rockingham Race Track and Salem ICENTER! The Holiday Inn Salem is a non-smoking NH hotel featuring 109 modern guest rooms and suites. We offer free, wireless, high-speed Internet access, indoor, heated pool, hot tub, exercise facility, outdoor seasonal pool, 24-hour business center, and ATM on property. Hotel pool memberships and pool parties are also welcome.Kids 12 & under Stay & Eat Free at Holiday Inn hotel Salem at our two on-site restaurants. Choose from a variety of delicious, fresh, breakfast items at the Sunrise Cafe(C). Margaritas, an authentic Mexican restaurant, offers a lively lounge atmosphere. Holiday Inn Salem is a New Hampshire, extended stay, corporate hotel near Northeast, AirGas, Gates Mectol, Profit Key Paymentech and many more! NH universities and colleges near hotel: Hesser College, Southern NH University and Merrimack College are just moments away! New Hampshire wedding facilities near hotel: Promises to Keep, Castleton, Searles Castle, Granite Rose, Zorvino Vineyard and Atkinson Country Club. ... more   less 

Additional Information about Holiday Inn Salem (I-93 at exit 2)

Address: 1 Keewaydin Dr, Salem, NH 03079-2840
Location: United States > New Hampshire > Salem
Price Range: $136 - $206 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Salem (I-93 at exit 2) 3*
Number of rooms: 85
Reservation Options:
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Also Known As:
Holiday Inn Salem Hotel Salem
Salem Holiday Inn
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