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Holiday Inn Salem (I-93 at exit 2)

235 reviews
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Traveler (19)
Room & Suite (36)
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Overview
  • Excellent39%
  • Very good31%
  • Average20%
  • Poor6%
  • Terrible4%
Travelers talk about
“hot tub”(17 reviews)
“front desk”(43 reviews)
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
3.0 Star Hotel
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Offers from Holiday Inn Salem (I-93 at exit 2)
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Rooms
Feb 4Feb 5
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (235)Write a Review
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87
69
47
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10
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87
69
47
16
10
Show reviews that mention
All reviewshot tubfront deskcanobie lake parkoutdoor poolmexican restaurantking suitekids eat freeroom was cleanbreakfast cafewedding nightgreat staystaff was very friendlyvisiting familywedding guestsplenty of parkingbit datedwould stay again
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1 - 5 of 229 reviews
Reviewed November 24, 2017

There are several hotel options in the area and this is the one that we would recommend. A few dollars more expensive, but much better amenities and nicer rooms. There is a small breakfast/coffee shop near the lobby and a Mexican restaurant (bit raucous) attached....More

Thank rmartinmitch
Hotel's Favorite
Reviewed October 2, 2017

My husband and I got married in Windham, New Hampshire back in August and the Holiday Inn in Salem, NH was our home away from home. Our families from all over the US (and from overseas) traveled back East and stayed at the Holiday Inn...More

Thank Lovie P
Response from RyanC-GM, General Manager at Holiday Inn Salem (I-93 at exit 2)Responded October 5, 2017

Hi Lovinia L, Congratulations on your wedding! Thank you for taking the time to share your feedback of your stay at the newly renovated Holiday Inn Salem.We are happy to hear that we were able to make you feel at "home" during your stay. Linda...More

Reviewed November 13, 2017

The hotel is undergoing some renovations, and they are needed. But- my beds were clean, wireless worked, and the staff brought up a little microwave for us to heat some water in without even being asked. They were very accommodating, and most friendly to us....More

Thank judith l
Response from IHGService, Guest Relations Manager at Holiday Inn Salem (I-93 at exit 2)Responded November 27, 2017

Dear judith l, Thank you for your recent stay with us and reviewing our property. I am very pleased to know you liked the friendliness and the service you received from our staff. On the other hand, I do apologize for the inconvenience you had...More

Reviewed September 12, 2017 via mobile

This hotel is the nicest in the Salem/Pelham/Windham area. The staff work very hard to accommodate guests and does so successfully. The breakfast service is impeccable! They cook to order, Billy is extremely personable and always has a smile, and Nikki is right on top...More

Thank 123nikki0
Reviewed August 27, 2017 via mobile

Extremely underwhelming experience. Terrible customer service. No complimentary coffee or refreshments. Rooms have mold and very low ceilings. The cost is far too high for what you get. I would not suggest this hotel for anyone who is expecting good service, clean rooms or anything...More

Thank Elyse K
Response from RyanC-GM, General Manager at Holiday Inn Salem (I-93 at exit 2)Responded September 2, 2017

Hi, Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn Salem.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable...More

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About
Amenities
Top amenities
Pool
Free Parking
Restaurant
Fitness Center with Gym / Workout Room
Free High Speed Internet ( WiFi )
Room Service
Bar/Lounge
Hotel Amenities
Business Center with Internet Access
Free Parking
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Room Service
Dry Cleaning
Concierge
Self-Serve Laundry
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Hot Tub
Bar/Lounge
Tennis Court
Heated pool
Indoor pool
Outdoor pool
Details
Price range
$124 - $183 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Kitchenette, Family Rooms
Details
Price range
$124 - $183 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Kitchenette, Family Rooms
Add Photo Photos
Traveler (19)
Room & Suite (36)
Dining (5)
Pool & Beach (3)
Hotel & Grounds (25)
Bathroom (3)
Business Center & Event Rooms (1)
Questions & Answers
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voltairef1
August 31, 2017|
AnswerShow all 2 answers
Response from Darci K | Reviewed this property |
Yes they have a Pool lower level also Jacuzzi
0
Votes
Cking59
October 10, 2016|
Answer
Response from Mianewhall | Reviewed this property |
Pets are not allowed, however they accept all service dogs.
0
Votes
pebbles987
February 14, 2015|
AnswerShow all 5 answers
Response from April F | Property representative |
The Holiday Inn Salem is an all non-smoking facility. We can arrange a room near a back exit if you would like, just let the desk know when making a reservation!
0
Votes
Room Tips
"We were on the fifth floor, and the view was nice, the room perfectly adequate, although some maintenance is..."
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"Ground floor has new rooms and suites. Room 115 has sauna and fireplace... :)"
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"away from other guests"
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"We were on the first floor - and given that there are 2 huge rooms for "after-parties" on this..."
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