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Holiday Inn Salem (I-93 at exit 2)

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Holiday Inn Salem (I-93 at exit 2)
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198 Reviews from our TripAdvisor Community

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Showing 193: English reviews
Level Contributor
24 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

This hotel for the age and lack of up dating of the rooms is over priced. Not to mention if you want coffee or breakfast you need to wait until 6:30am and pay $1.95 for low quality coffee. As a spire elite member I guess I expect a free cup of coffee when paying well over $100.00 at a holiday... More 

Helpful?
Thank Scott S
Coleen-GM, General Manager at Holiday Inn Salem (I-93 at exit 2), responded to this review

Thank you for writing a response to your recent stay. Our Holiday Inn now offers all of our guests complimentary coffee in their rooms with new Kurig coffee machines. As a spire member we aim to please. In the future always let us know if there is anything we can do to improve your stay and we will take care... More 

1 review
3 of 5 stars Reviewed 2 weeks ago via mobile

Staff was great except the overnight front desk who seemed like she didn't know anything. The rooms are extremely tight and small for the price. Breakfast wasn't included which it also should have been for the price we payed for an over night stay.

Helpful?
Thank tristian m
Coleen-GM, General Manager at Holiday Inn Salem (I-93 at exit 2), responded to this review

What a great review for us to learn from! Thank you for your wonderful ideas. Our rooms are scheduled to be refurbished beginning this fall and the new updates should surprise everyone. We do offer breakfast with room rates called the "bed and breakfast" rate. Be sure to look for it next time you are with us. More 

2 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

Holiday Inn Salem - Excellent staff ( friendly and courteous). I'm an early bird. While my family was still sleeping, the cafe manager went out of his way to make me a cup of coffee. Thankyou so much! 3 nights and 2 long days at canobie lake park. It's all about building memories with your kids. The hotel engineer was... More 

Helpful?
Thank STATEofRI
Coleen-GM, General Manager at Holiday Inn Salem (I-93 at exit 2), responded to this review

Awesome! So glad you had a great stay and enjoyed Canobie Lake Park with your kids. I will be sure to pass your comments on to both Billy and John about the help they provided for you. They love positive feedback! You will be excited with our new rooms next year. Can't wait to see you again. More 

Dallas, Texas
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed June 3, 2016

I was at this Holiday Inn to sponsor a meeting and stayed 3 nights. Kelsey at the front desk was incredible and took care of all my requests perfectly with an awesome attitude. I tried to hire her, but my company is in Dallas:-) and she's in NH. John, the head of maintenance took care of everything else to impeccable... More 

Helpful?
Thank bjustb48
Coleen-GM, General Manager at Holiday Inn Salem (I-93 at exit 2), responded to this review

So great to hear such positive news! I will be sure to share your comments with Kelsey - she does a great job at our front desk. Will also share with John in maintenance. He will be delighted to hear your feedback. Again, thank you for the nice comments. More 

Westport, Connecticut
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed May 3, 2016 via mobile

Awfule smell two rooms....would prefer another hotel. There is a stale smell everywhere and the rooms were worse. First one smelled like rotten chicken soup and the second one smelled like a burnt hair dryer. Will never come here again.

Helpful?
Thank AmeliaM91782
IHGService, Guest Relations Manager at Holiday Inn Salem (I-93 at exit 2), responded to this review

Dear AmeliaM91782, Thank you for staying with us and writing a review. We are always happy to provide a consistently clean, comfortable and relaxing place for our guests. I was very disappointed to hear about the presence of the foul odor in the room you were assigned to stay. Kindly accept my sincere apologies for any inconvenience it may have... More 

Level Contributor
42 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed April 20, 2016 via mobile

This hotel is okay, Here with my family right now. A little bit of a disappointment!! Kids were excited for some time away. The outside pool is closed. The indoor pool is okay the water seems to be murky or cloudy The hot tub is not working waiting for parts. The game room shown in the photos advertising the hotel.... More 

Helpful?
1 Thank Mianewhall
April F, Front Office Manager at Holiday Inn Salem (I-93 at exit 2), responded to this review

Mainewhall, Thank you so much for staying with us and taking the time to leave your valuable feedback! We are glad that you found our staff friendly, however we are very sorry that you encountered so many issues! If you could please contact us via private message we would love to get more details on the issues, so we can... More 

Maine
Level Contributor
44 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed April 16, 2016

I travel for business, and stay in many hotels, but this place always makes me feel like I'm home. The staff is delightful, the suites are comfortable, and the on site restaurant makes a weary business traveller most welcome. I was upgraded on my last stay, and enjoyed a large suite, with a gas fireplace and a private sauna. Yes.... More 

Helpful?
1 Thank Jeffrey W
April F, Front Office Manager at Holiday Inn Salem (I-93 at exit 2), responded to this review

Jeffrey W. Thank you so much for staying with us, and taking the time to leave your valuable feedback!We are so glad that you enjoyed your upgrade, and you visits to Margarita's! Thank you so much for your loyalty and staying with us! We can't wait to see you on your next trip! More 

Englewood, New Jersey
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed April 11, 2016 via mobile

We arrived very late at night to a room, upgraded (surprise!) to meet our unique needs. It was so much appreciated! Front desk personnel infallibly polite and went out of their way to help. A shout out to Sheyla, whom was particularly helpful.

Helpful?
1 Thank potschaye
April F, Front Office Manager at Holiday Inn Salem (I-93 at exit 2), responded to this review

Potschaye, Thank you so much for staying with us and taking the time give us your feedback! We are so glad that you enjoyed your upgrade and found our staff friendly! Sheyla is a great asset, and I will be sure to share her comments with her! Thank you so much for staying with us, and we hope you will... More 

Palm Bay, Florida
Level Contributor
48 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed April 9, 2016 via mobile

This hotel needs lots of updating. The rooms (especially the bathrooms) show that they have been around for a WHILE. However, if you need to stay in southern NH this is your best option. Their competition across the street is super run down and this is definitely a better alternative

Helpful?
Thank Chrissy V
IHGService, Guest Relations Manager at Holiday Inn Salem (I-93 at exit 2), responded to this review

Dear Chrissy V, Thank you for taking the time to express your thoughts and concerns. Your comments are important as these will help us keep track of the things that we need to improve on. I am sorry to learn that the condition of our rooms fell short of your expectations and I regret the inconvenience this may have caused... More 

Malden, Massachusetts
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed January 4, 2016 via mobile

This place is awesome. The staff always provides worldclass service and the property always stays modern with stylish renovations.we always get to check in early and are accomodated superiorly.good food choices as well as shops nearby and close to canobie lake park.strongly recommend this place to anyone looking dor a comfortable relaxing hotel experience.quiet rooms with quality ammenities. Also great... More 

Helpful?
Thank FatTraveler2014
Coleen-GM, General Manager at Holiday Inn Salem (I-93 at exit 2), responded to this review

Thank you very much for the positive feedback about your recent visit with us. We appreciate the fine compliments about this property. I will be happy to share your review with our stay as compliments are always well received by all! You hit the nail on the head - we are in a perfect location for shopping and visiting Canobie... More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Hot Tub
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to the Holiday Inn hotel in Salem, New Hampshire! A friendly, full-service, extended stay NH hotel located 35 miles north of Boston in Salem's corporate business park, just off I-93. Our hotel is near Canobie Lake Park, tax-free Rockingham Mall, Rockingham Race Track and Salem ICENTER! The Holiday Inn Salem is a non-smoking NH hotel featuring 109 modern guest rooms and suites. We offer free, wireless, high-speed Internet access, indoor, heated pool, hot tub, exercise facility, outdoor seasonal pool, 24-hour business center, and ATM on property. Hotel pool memberships and pool parties are also welcome.Kids 12 & under Stay & Eat Free at Holiday Inn hotel Salem at our two on-site restaurants. Choose from a variety of delicious, fresh, breakfast items at the Sunrise Cafe(C). Margaritas, an authentic Mexican restaurant, offers a lively lounge atmosphere. Holiday Inn Salem is a New Hampshire, extended stay, corporate hotel near Northeast, AirGas, Gates Mectol, Profit Key Paymentech and many more! NH universities and colleges near hotel: Hesser College, Southern NH University and Merrimack College are just moments away! New Hampshire wedding facilities near hotel: Promises to Keep, Castleton, Searles Castle, Granite Rose, Zorvino Vineyard and Atkinson Country Club. ... more   less 

Additional Information about Holiday Inn Salem (I-93 at exit 2)

Address: 1 Keewaydin Drive, Salem, NH 03079
Location: United States > New Hampshire > Salem
Price Range: $148 - $218 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Salem (I-93 at exit 2) 3*
Number of rooms: 85
Reservation Options:
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Also Known As:
Holiday Inn Salem Hotel Salem
Salem Holiday Inn
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