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America's Best Inns & Suites

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319 Reviews from our TripAdvisor Community

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Showing 294: English reviews
Level Contributor
3 reviews
4 of 5 stars Reviewed 5 days ago NEW via mobile

Stayed 1 night for business travel, late arrival, very pleasant desk staff. The room/bathroom/shower was very clean, bed was fine. I left my phone charger behind, called in the evening, my call was returned by housekeeping Mgr first thing the next morning, charger was bagged up and left for me at the front desk since I'd be in the area... More 

Helpful?
Thank BlissBeth
BestInnPortsmouth, Guest Services Supervisor/ Sales at America's Best Inns & Suites, responded to this review

Thank you for taking time to review our hotel. We are so glad that you had a good time during your short stay at America's Best Inn & Suits- Portsmouth. We are glad to hear that you had pleasant interactions with our team members. We strive to give the very best in guest services. Please stop by and stay with... More 

Frederick, MD, USA
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Good place to spend the night, about a half hour walk from downtown which had a lot of neat places. Breakfast is bagels in the toaster, have to cross the freeway to go to the pool at their other hotel. WiFi does not work very well, took many many tries to connect.

Helpful?
Thank StormChaserWannabe
BestInnPortsmouth, Guest Services Supervisor/ Sales at America's Best Inns & Suites, responded to this review

Thank you so much for taking the time to review our hotel. We are glad you enjoyed the nice walk down to Downtown Portsmouth. It can be a very enjoyed walk. Our expanded continental breakfast consists of Bagels, English muffins, Danishes, three types of cereal, etc. We hope that you will try us again and try something else that we... More 

Level Contributor
332 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

This hotel "did the job"-a decently clean and affordable place to sleep. It does include a decent continental breakfast and staff were very friendly. To do over, I'd spend a bit more to be within the city of Portsmouth and in a more updated hotel.

Helpful?
Thank LW8415
BestInnPortsmouth, Guest Services Supervisor at America's Best Inns & Suites, responded to this review

Thank you for taking the time to review our location. We will be undergoing some renovations in the fall that will update our entire property. I hope that with these changes you will stay with us again and give us another opportunity to wow you. More 

Level Contributor
72 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We were only here for a quick one night stay as we passed through the area. We arrived relatively late and left in the morning to continue our trip. We found nothing to complain about. The only thing would be that we had a discount price coupon but they didn't honor it. Overall, a competent facility and relatively low price... More 

Helpful?
Thank Ford2cars
BestInnPortsmouth, Guest Services Supervisor at America's Best Inns & Suites, responded to this review

Thank you so much for taking the time to review our property. I am sorry that coupon rate was not available the night of your stay. The coupon is based on availability and unfortunately we did not have the ability to honor it. We hope the rest of your trip was great and that we will see you during your... More 

Cranston, Rhode Island
Level Contributor
19 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My husband and I stayed at America's Best Inn Portsmouth, New Hampshire from Thursday June 16, 2016 until Monday June 20, 2016. This was a bad and good experience for us. I have to be honest and tell how it was. The people working at the reservation desk were very friendly and nice to us. The free cookies, water with... More 

Helpful?
Thank Debra T
BestInnPortsmouth, Guest Services Supervisor at America's Best Inns & Suites, responded to this review

First I would like to say Happy Anniversary and thank you for choosing to spend it here with us at America's Best Inn. I am so sorry that you did not have a positive experience with every aspect of our hotel. We have been made aware of the situation with the housekeeper via the associate you spoke with and have... More 

Watertown, NY USA
Level Contributor
33 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed June 7, 2016

The hotel was basic and clean... busy, but quiet when we visited. The air-conditioner works great and was extremely quiet. Lots of water pressure, hot water, and linens, including extra pillows. Great coffee for continental breakfast... usually mid range hotels have brown water and call it coffee. Fresh bagels, bread and muffins, juice, milk, yogurt and cereal. Not much for... More 

Helpful?
1 Thank RedHeadDo
BestInnPortsmouth, Front Desk Associate at America's Best Inns & Suites, responded to this review

We really appreciate you taking the time to review our location. We strive to make sure our hotel meets the highest standards possible and meets all of the needs of our guests. We also strive to give first class customer service. We are glad Tyrone was able to assist you before and during your stay. Please come back and see... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed June 6, 2016

Our stay was July 31, 2015. This was the only hotel available and it was cheap. They only had rooms downstairs, and immediately we smelled cat urine. They gave us keys to 5 different rooms so we could choose which we wanted. They all smelled like cat pee. We love cats, we have cats so we knew the odor. They... More 

Helpful?
1 Thank TheSteinsburgSt... .
BestInnPortsmouth, Front Desk Associate at America's Best Inns & Suites, responded to this review

I'm sorry to hear you did not enjoy your stay here last summer. We have recently undergone some renovations to our property, specifically in our ground level rooms. We have also updated to our breakfast to include fresh cereal (not bars), muffins, bagels, juices, milk, etc. to offer our guests. We hope you will give us a second chance by... More 

Acapulco, Mexico
1 review
1 of 5 stars Reviewed June 6, 2016

In general the room and cleaness was fine but I did a Taxi reservation with "Will" at the frontdesk where promissed to drive me to the Airport in Boston. Will provides also a taxi service where is conected with "Uber". For what reason ever, unfortunately he didn't show up at 4 o'clock in the morning, what brought me in quite... More 

Helpful?
Thank DonKirsch
BestInnPortsmouth, Guest Service Representative at America's Best Inns & Suites, responded to this review

Mr. DonKirsch, I apologize to you, for my failure of not providing quality service for your transportation needs. I misjudged time of our departure to Boston airport. I was made aware the morning of our departure, that alternative transportation was found. With all do respect, being an international guest and/or customer had no bearing on the matter. We at America's... More 

Heidelberg, Ontario
Level Contributor
86 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed June 5, 2016 via mobile

This was just an overnight stay en route. The staff was exceptionally friendly and helpful. The room was certainly clean, but bare bones and dated. Really didn't notice traffic noise even though it's right beside the highway. A good fit at the price for what we needed. The worst part of the place is that the hallways smelled of cigarette... More 

Helpful?
Thank Hammer132014
BestInnPortsmouth, Front Desk Associate at America's Best Inns & Suites, responded to this review

Thank you for taking the time to review our location. I would like to apologize for the cigarette smoke in the hallway. We are a completely nonsmoking location and we will address the issue. Please don't ever hesitate to contact the Front Desk representatives when there are any issued going on that effect you enjoying your stay. We hope you... More 

Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed June 4, 2016 via mobile

Stayed here for one night during memorial holiday. The room has two double beds which are quite soft. It is generally clean. Arrived early but got refused at request for early check-in. The breakfast area is surprisingly small. It can seat 10 ppl at most.

Helpful?
Thank jake4916
BestInnPortsmouth, Front Desk Associate at America's Best Inns & Suites, responded to this review

Thank you so much for taking the time to review our location. I would like to apologize fo r not being able to accommodate an early check-in time. We do try to allow early check-in if we have the availability. Unfortunately on busy holiday weekends we are not always able to do that. For future reservations feel free to call... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free Breakfast
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Free Parking
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry

Additional Information about America's Best Inns & Suites

Address: 383 Woodbury Ave., Portsmouth, NH 03801
Location: United States > New Hampshire > Portsmouth
Price Range: $117 - $205 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — America's Best Inns & Suites 2*
Number of rooms: 61
Reservation Options:
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Also Known As:
America`s Best Inns And Suites
America`s Best Inns Hotel Portsmouth
Best Inn Americas
Best Inn Portsmouth
Portsmouth Best Inn
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