Anchorage Inns & Suites
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About
#18 of 19 hotels in Portsmouth
Location
4.0
Cleanliness
4.0
Service
4.0
Value
3.9
Modern, brick and wood - On I-95.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Free breakfast
Board games / puzzles
Children Activities (Kid / Family Friendly)
Business Center with Internet Access
Meeting rooms
Parking
Wifi
Sauna
Breakfast buffet
Non-smoking hotel
ATM on site
24-hour front desk
Self-serve laundry
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Room features
Air conditioning
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Location
43Car recommended
Grade: 43 out of 100
20Restaurantswithin 0.75 miles
10Attractionswithin 0.75 miles
417 Woodbury Ave, Portsmouth, NH 03801-3247
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Common areas were quite messy from construction detritus and some were not air-conditioned. It was HOT. No breakfast available as advertised. Room furnishings were very tired and there are insufficient outlets available for today's digital traveler. Staff was not terribly hospitable. All in all, a very unsatisfying experience. Will not consider this hotel in the future at any price.
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Date of stay: July 2022
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Guest Services , Guest Services / Front Office at Anchorage Inns & Suites
Responded Jul 26, 2022
Thank you for choosing the Anchorage Inn & Suites for your recent stay in Portsmouth. I am sorry to hear that your stay with us did not meet your expectations. I can assure you that I have also informed all that are involved of this issues. It clearly states on the confirmation letter that the hotel is undergoing renovations/construction. Breakfast is grab and go as advertised. Once again we are sorry for any disappointment. I do hope that you will stay with us again and give us another chance in future. We are carrying out extensive renovations to better our guest experience and I have placed a note in your profile to offer you a better room for your next stay should you choose to stay with us again. Thank you, I hope that we can welcome you back to Anchorage Inn & Suites sometime soon. Best Regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
How disappointing. The photo shown here is a very deceptive depiction of this dismal hotel. It is currently under renovation (although there were signs posted inside which implied that the job had been stopped local building officials.) and every area I walked through was filthy, from the entry into the lobby, to a dark hallway (literally no actual lights, just small motion lights which lit up just AFTER I walked past them. I got like I was walking through a scene in a horror movie) along a construction hallway area which had to traversed to get to any room in the “west wing”. The floors were literally filthy, no one even trying to make this place presentable during this process. The elevator - filthy floor also) made nerve wracking bangs and vibrations as I rode i up.) We checked in around 9:00 on a Saturday night, so it’s not like it was in the middle of a construction work day. Worse than the construction mess, the hallway and room carpets were worn and dirty, hallway curtains by a lone window, shabby and worn, the room smelled musty, then, once we settled for the room (I was refused a refund before checking in once I saw the condition of the place) in which at least the king-size bed looked clean, when we had brought all our luggage up and tried to bolt outperform door for the night. The deadbolt would not lock - misaligned with the door jamb. The handle lock was also stubborn and the actual door handle came off in my husband’s hand! He managed to put it back on and just get it to catch by a hai and could not touch it again for fear of messing up the fragile catch. The A/C sounded like a helicopter landing outside our window every time the compressor came on, but at least it was cool. When I reported my disgust with the hotel to the desk clerk again in the morning, he made excuses, saying all websites stated that the hotel was under construction. That may be true, in the fine print - which I never noticed while booking, but this if som this was one poorly managed construction site. I told him I found it o be a sad and ill kept hotel, construction not withstanding. Shabby, dirty, even in areas that had nothing to do with the renovation or constructionI related mess. Door handle, dead bolt - a security issue. He said he was not in control of that. That’s maintenance’s job. I said, well then, to my point, your hotel is very poorly maintained. No response. No offer of any kind of good will compensation. I just want to relay that this place was a very poorly run and an overall yucky experience. Maybe someday it will be improved, but as for now, I would avoid it completely.…
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Date of stay: July 2022Trip type: Traveled with family
Room Tip: Avoid this hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Guest Services , Guest Services / Front Office at Anchorage Inns & Suites
Responded Jul 26, 2022
Thank you for choosing the Anchorage Inn & Suites for your recent stay in Portsmouth. I am sorry to hear that your stay with us did not meet your expectations. I can assure you that I have also informed maintenance to check the room that you stayed in for any issues. Once again we are sorry for any disappointment. I do hope that you will stay with us again and give us another chance in future. We are carrying out extensive renovations to better our guest experience and I have placed a note in your profile to offer you a better room for your next stay should you choose to stay with us again. Thank you, I hope that we can welcome you back to Anchorage Inn & Suites sometime soon. Best Regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We booked this hotel to use the pool and hot tub prior to going out to downtown Portsmouth. We didn’t find out until after checking in that the hotel was under heavy renovations. There’s a hotel across the street that has a similar price and also has a pool. Anyway, the check in process was a pain. The rooms were dated. There is nobody at the front desk after midnight and the front doors are locked. They only allow access to the side door after midnight. The next morning there was no front desk. This place used to be pretty good, but not worth the price anymore.
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Date of stay: March 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Guest Services , Guest Services / Front Office at Anchorage Inns & Suites
Responded Jul 13, 2022
Thank you for choosing the Anchorage Inn & Suites for your recent stay in Portsmouth. I am sorry to hear that your stay with us did not meet your expectations. I can assure you that I have also informed all that are involved of this issues. It clearly states on the confirmation letter that the hotel is undergoing renovations/construction. Once again we are sorry for any disappointment. I do hope that you will stay with us again and give us another chance in future. We are carrying out extensive renovations to better our guest experience and I have placed a note in your profile to offer you a better room for your next stay should you choose to stay with us again. Thank you, I hope that we can welcome you back to Anchorage Inn & Suites sometime soon. Best Regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jacuzzi was dirty in the suite, lots of dirty stain in the rugs in hall, manager is never there which is basically they avoid u if u have issue. Might seem cheap but not worth it. They don’t clean the rooms well either
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Date of stay: February 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Lisa Hallahan, Owner at Anchorage Inns & Suites
Responded Mar 29, 2022
Thank you for choosing the Anchorage Inn & Suites for your recent stay in Portsmouth. I am sorry to hear that your stay with us did not meet your expectations. I can assure you that I have also informed all that are involved of this issues. Once again we are sorry for any disappointment. You spoke the the manager on duty at the time of your stay. I do hope that you will stay with us again and give us another chance in future. We are carrying out extensive renovations to better our guest experience and I have placed a note in your profile to offer you a better room for your next stay should you choose to stay with us again. Thank you, I hope that we can welcome you back to Anchorage Inn & Suites sometime soon. Best Regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Our first room we got the neighbors upstairs sounded like wild animals. Then we switched rooms that room wasn't any better no extra towels as I wanted no do not disturb sign housekeeping walked in. We stayed next to Jekyll and Hyde not showering the place was full of crack heads with their dogs. Seriously why let people with dogs in. Loud ass inconsiderate people all over the place slamming doors left and right constantly the pool is demolished no notice the hot tub demolished no hot tub in the room. The website's misleading , Portsmouth water smells and tastes funny you might as well stay home. You might as well stay at the econo Lodge at least it's nicer and the water doesn't taste funny.
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Date of stay: February 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Guest Services , Guest Services / Front Office at Anchorage Inns & Suites
Responded Mar 29, 2022
Thank you for choosing the Anchorage Inn & Suites for your recent stay in Portsmouth. I am sorry to hear that your stay with us did not meet your expectations. I can assure you that I have also informed all that are involved of this issues. Once again we are sorry for any disappointment. If there is ever an issue please let us know so that we can take care of the situation. We are a dog friendly hotel. We do have our reservation listed and posted on all of our platforms as well as posted around our property. The only rooms that have hot tubs are our suites. I do hope that you will stay with us again and give us another chance in future. We are carrying out extensive renovations to better our guest experience and I have placed a note in your profile to offer you a better room for your next stay should you choose to stay with us again. Thank you, I hope that we can welcome you back to Anchorage Inn & Suites sometime soon. Best Regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
We were given a room when we arrived, it was pretty much below ground. It smelled like a basement, musty. We went to the front desk and asked for a room change. They gave us a new room a floor up. Not much of an upgrade but at least above ground level. They have a fan pumping citrus into the hall to try and cover the smell. Our sink dripped constantly, could not shut it off. It also clogged every time we washed our hands. The shower was dirty and the fiberglass was peeling off. We were given 1 bath towel. There was gum stuck to our headboard. The outside was filthy, cigarette butts everywhere. I was charged an additional $50 for my dog. The place wasn’t clean enough for my dog to stay. The photo’s on the website are for another location. Very misleading. I tried emailing my concerns along with photo’s and heard nothing back.…
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Date of stay: January 2022
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Lisa Hallahan, Owner at Anchorage Inns & Suites
Responded Jan 31, 2022
Thank you for choosing the Anchorage Inn & Suites for your recent stay in Portsmouth. I am sorry to hear that your stay with us did not meet your expectations. I can assure you that I have informed Housekeeping of this issues. Once again we are sorry for any disappointment. The Anchorage Inns & Suites has a pet fee. I do hope that you will stay with us again and give us another chance in future. We are carrying out extensive renovations over this winter to better our guest experience and I have placed a note in your profile to offer you a better room for your next stay should you choose to stay with us again. Thank you, I hope that we can welcome you back to Anchorage Inn & Suites sometime soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sketchy people, shady management, random dogs that run out at pedestrians off leash, a crap "Continental" breakfast with a nasty waffle maker, expired oatmeal and a dollar-mart half sausage biscuit, weakest coffee you'll ever drink and a nasty, half broken "juice" machine that doesn't give real juice, just concentrate from a filthy water filter that you can see and gag at. If you want a 1970's hotel that has all the crap, mold, dirt and filth stored up until 2022, this is your place. Otherwise, you're better off sleeping under the overpass.
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Date of stay: December 2021
Location
Cleanliness
Service
Room Tip: Just don't.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Lisa Hallahan, Owner at Anchorage Inns & Suites
Responded Jan 31, 2022
Thank you for choosing the Anchorage Inn & Suites for your recent stay in Portsmouth. I am sorry to hear that your stay with us did not meet your expectations. I can assure you that I have also informed all that are involved of this issues. Once again we are sorry for any disappointment. I do hope that you will stay with us again and give us another chance in future. We are carrying out extensive renovations over this winter to better our guest experience and I have placed a note in your profile to offer you a better room for your next stay should you choose to stay with us again. Thank you, I hope that we can welcome you back to Anchorage Inn & Suites sometime soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We spent two nights. The room, upon entering, was extremely stuffy and had an aroma. I brought air freshener with me and that solved that issue. The bathroom is tiny! Seriously, you have to step into the tub in order to close the door! The hair dryer didn't work and one of the inset lighting on the ceiling was blinking. The furniture looked new but there are NO USB ports available and inadequate plugs fixtures. The bed was comfortable for my husband but not me. Too hard. The breakfast was supposed to open at 6 am but we were told 7 am. Also, they had an issue with the regular coffee machine so it was out of service for a day! Also, there was NO maid service to given to our room. The employees were in the hallway but never turned over our towels. Good thing we had some! Anyhow, it's my experience. You make your own choice if you stay here.…
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Date of stay: July 2021
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Lisa Hallahan, Owner at Anchorage Inns & Suites
Responded Aug 13, 2021
Dear Guest, If ever a time that something is wrong please let us know so that we can make it right for you. Light touch housekeeping services includes the replacement of used towels, the emptying of the trash and the making of your bed. Daily housekeeping service begins after the 2nd night of your stay and is offered between 10:00am and 3:00 pm Monday through Friday upon request by dialing 0 on your phone. Bed linens will be changed as needed or upon request. If you may need fresh towels, soap ETC.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is a nice old hotel that has been taken care of over the years. It's not new, and doesn't compare to a brand new major brand hotel, but neither does the price! The staff was friendly, the room was clean and comfortable, and the bathroom was clean. Breakfast was, OK. Covid limited, but OK. If you're looking for a good nights sleep without breaking the bank this is good place to stay.
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Date of stay: June 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Lisa Hallahan, Owner at Anchorage Inns & Suites
Responded Jul 12, 2021
Dear Guest, Thank you for staying with us. We hope to see you again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I booked a last minute trip to Portsmouth for Memorial Day weekend. The area chain Hotels were way overpriced. The Anchorage was reasonably priced and in the same area as the others. The rooms are large and updated. Bathroom was also large, clean and updated. The location was good and less than 10 minutes to the outlets in Kittery and Downtown. A few negative things, the hotel is very close to I-95 and right off the exit so you could hear traffic noise. The other thing is some of the first floor rooms are actually more ground level and the windows are smaller and located high in the room. Otherwise a great value.
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Date of stay: May 2021
Value
Rooms
Service
Room Tip: Request 2nd or 3rd floor East away from Highway
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Lisa Hallahan, Owner at Anchorage Inns & Suites
Responded Jul 12, 2021
Dear Guest, Thank you for staying with us. We hope to see you again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$135 - $238 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
anchorage inns hotel portsmouth, anchorage inns and suites, anchorage hotel portsmouth
LOCATION
United StatesNew HampshirePortsmouth
NUMBER OF ROOMS
88
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Claim Your ListingANCHORAGE INNS & SUITES $107 ($̶1̶3̶6̶) - Prices & Hotel Reviews - Portsmouth, NH
Frequently Asked Questions about Anchorage Inns & Suites
Which popular attractions are close to Anchorage Inns & Suites?
Nearby attractions include Portsmouth Escape Room (0.7 miles), Jackson House (0.7 miles), and Rumble Tumble (0.6 miles).
What are some of the property amenities at Anchorage Inns & Suites?
Some of the more popular amenities offered include free wifi, free breakfast, and a fitness center.
Which room amenities are available at Anchorage Inns & Suites?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Anchorage Inns & Suites?
Guests can enjoy free breakfast during their stay.
Is parking available at Anchorage Inns & Suites?
Yes, free parking is available to guests.
What are some restaurants close to Anchorage Inns & Suites?
Conveniently located restaurants include Lexie's Joint, The Roundabout Diner & Lounge, and Street.
Are there opportunities to exercise at Anchorage Inns & Suites?
Yes, guests have access to a fitness center and a sauna during their stay.
Does Anchorage Inns & Suites offer any business services?
Yes, guests have access to a business center and meeting rooms during their stay.
Are there any historical sites close to Anchorage Inns & Suites?
Many travelers enjoy visiting Portsmouth Historical Society (0.9 miles), Strawbery Banke Museum (1.3 miles), and Moffatt-Ladd House & Garden (1.1 miles).
Is Anchorage Inns & Suites accessible?
Yes, it offers facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.