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Sheraton Portsmouth Harborside Hotel

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250 Market Street, Portsmouth, NH 03801
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (264)
Room & Suite (121)
Dining (47)
Travel safe during COVID-19
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Sheraton Portsmouth Harborside Hotel
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#8 of 18 hotels in Portsmouth
Location
Cleanliness
Service
Value
Travelers' Choice
Sheraton Portsmouth Harborside Hotel sits in downtown Portsmouth, New Hampshire just steps from all of the top downtown destinations and near the University of New Hampshire as well as shopping, dining, recreation and museums in the historic district. Our accommodation has 14,000 square feet of event space for your next meeting or wedding. Take in picturesque harbor views from our onsite restaurant & bar as our premier culinary experts serve delicious fare in a casual atmosphere.
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Room & Suite (121)121
Full view
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Restaurant
Children's television networks
Pets Allowed ( Dog / Pet Friendly )
Conference facilities
Paid public parking on-site
Wifi
Paid internet
Pool / beach towels
Indoor pool
Heated pool
Breakfast available
Breakfast in the room
Kids' meals
Vending machine
Banquet room
Meeting rooms
Fax / photocopying
Baggage storage
Concierge
Gift shop
Newspaper
Non-smoking hotel
Outdoor furniture
Shops
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Air conditioning
Room service
Safe
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Business
Languages Spoken
English, Spanish, Turkish
Hotel links
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1,522Reviews15Q+A100Room tips
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Popular mentions
vegasbride07 wrote a review Today
Manalapan, New Jersey66 contributions38 helpful votes
I liked the hotel and the location BUT, in this time of Covid and hoping hotels were taking extra steps to ensure cleanliness I was disgusted to find someone else's food and drinks left in the refrigerator. Tells me the housekeeping staff did not clean thoroughly. No excuse for this. I reported to the front desk who just said they'd make a note of it. Doubt they did. Who knows what else wasn't cleaned.
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Date of stay: September 2020
Cleanliness
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spin4lyf wrote a review Sep 7
Boca Raton, Florida196 contributions71 helpful votes
I don't even know what to say about the disgusting room we were given. I asked for non smoking, clean room. We were shoved in some corner, VERY outdated room that REEKED of smoke. The wallpaper was peeling off the walls, the sink was cracked, the toilet and tub were very low to the ground. Very old, very outdated, and the front desk help wasn't nice. Skip the Sheraton and go to The Residence Inn.
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Date of stay: September 2020
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Response from CJ Shaw, General Manager at Sheraton Portsmouth Harborside Hotel
Responded 1 week ago
Hello Spin4lyf, Thank you for taking the time to provide feedback from your recent visit. We understand that your visit was not up to the standard that we pride ourselves in regarding the condition of our hotel. I would like to inform you that The Sheraton Harborside is under new ownership within the past year and that we have already completed a model room for our full renovation of all guestrooms that will begin this Fall. We hope that you will consider staying with us on your future visits to this area and be able to experience this renovation enhancement with us. Thank you again for taking the time to share your comments and please feel free to reach out to me directly should you want to further discuss your experience. With Hospitality, CJ Shaw General Manger
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SFO415415 wrote a review Sep 1
San Francisco, California642 contributions111 helpful votes
+1
Stayed here for 2 days while taking in the sites of Portsmouth which were all within in East walking distance. Check in was easy as was parking. Our room was a suite on the top floor overlooking the harbor and bridges to Maine. The receptionists were quite friendly as was the valet. We had a large two floor apartment with a large living room, dining room, full kitchen (dishwasher, microwave, stove, full sized fridge, pots and pans, utensils) with a balcony. The upper floor had a master bedroom with a bathroom, a second bathroom with a second bedroom. There was a staircase leading up to that floor. There was AC individually controlled on each floor.
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Date of stay: August 2020Trip type: Traveled with family
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Atman S wrote a review Sep 1
Hinsdale, Illinois143 contributions132 helpful votes
Stayed for one night at PSH on a road trip. The location is great, easy walking distance to everything. Valet/Bell staff was very friendly and helpful. When we checked in, the clerk gave us a COVID attestation form, which was great to see. The room was large and the beds were comfortable. We didnt use the fitness center or breakfast area. The one issue preventing me from giving 5 stars is that while the exterior of the hotel is clean and modern, the inside seemed like it was in need for some renovations..new carpet, paint, etc. That being said, the rooms were great and if we return to Portsmouth, we would stay here.
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Date of stay: August 2020
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marymcgol wrote a review Aug 2020
Warren, Rhode Island146 contributions31 helpful votes
We have stayed at this hotel several times in the past and always enjoyed our visits, so when we decided to go to Portsmouth for a quick getaway we booked a room at the Sheraton Harborside using a Bonvoy certificate. Check in was fine. Our room was not! The room itself was small - we’ve had larger rooms on cruise ships. The layout of the room was quite awkward - narrow corridor to enter, a bathroom that was so small that when one stood at the sink your legs were about 2 inches from the toilet. However, the strangest thing was the chair - actually a chair bed. It was placed at an angle between the foot of the bed and the wall and the clearance between bed and chair was about 12 inches - very difficult to get into right side of bed. We recognize that in this COVID world, adjustments need to be made. Swimming pool is closed;ice machines are blocked off; but I think drinking glasses or cups could have been provided in the room! A glass side table was covered in dust; another housekeeping issue Overall, I think the hotel is showing its age and we will probably look to a Courtyard for our next visit to Portsmouth
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Date of stay: August 2020Trip type: Traveled as a couple
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Response from CJ Shaw, General Manager at Sheraton Portsmouth Harborside Hotel
Responded 4 weeks ago
Dear Marymcgol: Thank you for taking the time to express your experience in regards to your recent stay with us. Feedback is always welcomed and appreciated. We understand that your most recent visit with us did not meet your expectations. Covid precautions may have impacted your experience, however these procedures do not reflect our true level of service that we take pride in here at Sheraton Portsmouth. We also recognize the age of our product, and being under new ownership within the past year, we are already initiating the renovations on all 200 guestrooms and corridors this fall! We hope to welcome you back to Sheraton Portsmouth and ensure a memorable stay as we have accustomed in the past. Please feel free to reach out to me directly should you like to further discuss your experience. Thank you in advance for your continued patronage with Marriott. With Hospitality, CJ Shaw General Manager
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PRICE RANGE
$156 - $445 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sheraton portsmouth, portsmouth sheraton
LOCATION
United StatesNew HampshirePortsmouth
NUMBER OF ROOMS
200
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Frequently Asked Questions about Sheraton Portsmouth Harborside Hotel
Which popular attractions are close to Sheraton Portsmouth Harborside Hotel?
Nearby attractions include Market Square (0.2 miles), The Music Hall (0.3 miles), and Moffatt-Ladd House & Garden (0.1 miles).
What are some of the property amenities at Sheraton Portsmouth Harborside Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Sheraton Portsmouth Harborside Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Sheraton Portsmouth Harborside Hotel?
Guests can enjoy an on-site restaurant and breakfast during their stay.
Is parking available at Sheraton Portsmouth Harborside Hotel?
Yes, paid private parking nearby, paid public parking on-site, and valet parking are available to guests.
What are some restaurants close to Sheraton Portsmouth Harborside Hotel?
Conveniently located restaurants include Green Elephant, Durbar Square Restaurant, and Ristorante Massimo.
Are there opportunities to exercise at Sheraton Portsmouth Harborside Hotel?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Are any cleaning services offered at Sheraton Portsmouth Harborside Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Sheraton Portsmouth Harborside Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Sheraton Portsmouth Harborside Hotel offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Sheraton Portsmouth Harborside Hotel?
The staff speaks multiple languages, including English, Spanish, and Turkish.