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Sheraton Portsmouth Harborside Hotel

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Sheraton Portsmouth Harborside Hotel
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1,202 Reviews from our TripAdvisor Community

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Showing 1,177: English reviews
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Cambridge, Massachusetts
Reviewed 2 days ago NEW

I was at the Sheraton Harborside for a conference. The location is good, a short walk to the downtown. The hotel itself is nice. The lobby/bar area in particular are nicely done. The rooms are fine, though I will say there is no soundproofing. If you are sensitive to loud noises, make sure you bring ear plugs for sleeping. Unfortunately...

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Helpful?
Thank Daniel L
Ramstein-Miesenbach, Germany
HOTEL’S FAVORITE REVIEW
Reviewed February 14, 2017 via mobile

I always thoroughly enjoy my stays at the Sheraton Portsmouth. The hotel is in such a great location, has an excellent atmosphere from room to lobby and welcoming customer service, what's not to like? The rooms are great and suites are fantastic. The front desk always welcomes and recognizes my status and I understand they do their best to offer...

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Helpful?
Thank rsbukowski
About Hotel's Favorite Review
Tristan H, General Manager at Sheraton Portsmouth Harborside Hotel, responded to this review

Greetings rsbukowski - Consistency is what we strive for so thank you for recognizing that and thank you for your ongoing visits with us. On your next visit I welcome you to check out Two Fifty Market. it features a great menu with lots of local flare including our award winning clam chowder. Come in for a cup and stay...

Methuen, Massachusetts
Reviewed 3 days ago NEW

I stayed in the Market Wharf Townhouses and though the location is great and the size of the units are fantastic, they are in desperate need of a renovation. The closet doors in the bedrooms were not functionable, the blinds in the room did not open or close with ease (the wand fell off numerous times), the decor is dated...

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Helpful?
Thank MassMom2014
Tristan H, General Manager at Sheraton Portsmouth Harborside Hotel, responded to this review

Greetings MassMom2014 - Thank you for the kind words regaridng the staff but I am so sorry the rooms did not meet expectations. I am happy to share that these rooms will be undergoing renovation beginning in June and will be brought to the standards you expect from Sheraton. I invite you to connect with me directly so we can...

Albany, New York
Reviewed 4 days ago NEW

Two nights for a couples' getaway. The extremely welcoming staff and the attractive and comfortable ambience of the front lobby/bar area beckoned us out of a cold and rainy/snowy day. Service at the bar was quick and waitress very friendly .The hotel was evidently sold out for the weekend, and there were many guests about, nonetheless it felt calm and...

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Helpful?
Thank switfish
Findlay
Reviewed 1 week ago

The staff was extremely helpful and pleasant. Valet Parking was great and quick. Our room was very nice - The beds and bedding are amazing! The hotel is located in easy walking distance to many shops and restaurants.

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Thank Naomi L
Reviewed 1 week ago via mobile

There are five of us who travel to Portsmouth every week for work and we all stay at this hotel. The staff is very friendly and accommodating. Good food but a bit pricey. They are renovating the 4th and 5th floors which desperately need an update. Great valet service - we adore AJ!

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Helpful?
Thank Gretchen D
Tristan H, General Manager at Sheraton Portsmouth Harborside Hotel, responded to this review

Greetings Gretchen D - Thank you to you and your colleagues for your ongoing business. We love to get to know our regulars and exceed their expectations on each stay. We look forward to your next visit. Regards, Tristan

Merrimack, New Hampshire
Reviewed 1 week ago

Checked in on St. Patricks day for a quick getaway with the wife. The desk staff seemed genuinely happy to see us. They asked us if we had plans and offered to get us tickets to a local show. When we said we already had reservations, they gave us a map and drew for us the best way to walk...

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Helpful?
Thank Jay B
Tristan H, General Manager at Sheraton Portsmouth Harborside Hotel, responded to this review

Thank you Jay B fir gifting u your business and your feedback. Our team is happy to welcome all of our guests and ensure they have all they need to make the most of their time with us. Next time you are in stop by Two Fifty Market for a local beer and a small plate! Regards, Tristan

Reviewed 1 week ago

I was traveling on business when my wife called and said the house had lost power. To complicate matters, we have no generator and our daughter, our two grandchildren, one almost four and the other only six months were visiting. I told them to go a hotel, preferably one with underground parking and a restaurant. Not to mention that it...

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Thank Vivere731
Tristan H, General Manager at Sheraton Portsmouth Harborside Hotel, responded to this review

Greetings Vivere731 - Thank you for making the Sheraton our choice for this situation. We knew what members of our community were going through with the storm so we make it our goal to make them feel at home. I am sorry about the cleanliness issue. This is not customary and I have shared the feedback with the appropriate team...

Boston, Massachusetts
Reviewed 4 weeks ago

Stayed with a large group in a couple of the condo units. The size of the units was great - it was nice to have two floors so that the bedrooms are far away form the living room area. Overall the condos are a bit dated, but clean and spacious. One annoyance was the lack of hot water - could...

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Thank Petunia003
Tristan H, General Manager at Sheraton Portsmouth Harborside Hotel, responded to this review

Greetings Petunia003 - Thank you for sharing your experience. I am glad you enjoyed your time with us and that the condo space took care of your family. I am happy to share these units will be being updated beginning later this month. I hope you come back to see us again and see the updates we are making. Warm...

Walpole, Massachusetts
Reviewed 4 weeks ago

Chriistine ,in the Club room for evening snacks was especially helpful,My 11 yr old grandson wasn't sold on the hot Hordeuvres + she got him cereal,made our stay extra special!, It was nice w. the woman the next day too for breakfast.We were glad to see the Valet Brian, who last May surprised my sister , who was trying to...

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Helpful?
Thank GrammaTherese
Tristan H, General Manager at Sheraton Portsmouth Harborside Hotel, responded to this review

Greetings GrammaTherese - We love all of our guests even our future business travelers. We know by taking great care of them now means they will take care of us later. Christine is great at making things special. When you bring the kids back make sure you visit all the great museums and histoeic sites here in Portsmouth and Christine...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Sheraton Portsmouth Harborside Hotel is near the University of New Hampshire, shopping, dining, recreation and museums. Our accommodation has 13,000 square feet of event space for your next meeting or wedding. ... more   less 

Additional Information about Sheraton Portsmouth Harborside Hotel

Address: 250 Market Street, Portsmouth, NH 03801
Location: United States > New Hampshire > Portsmouth
Price Range: $170 - $395 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Portsmouth Harborside Hotel 3.5*
Number of rooms: 200
Reservation Options:
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Also Known As:
Sheraton Portsmouth
Portsmouth Sheraton
Hotel Style:
#4 Business Hotel in Portsmouth
#5 Family Hotel in Portsmouth
#6 Romantic Hotel in Portsmouth
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Questions & Answers

Here's what travelers have asked, with answers from Sheraton Portsmouth Harborside Hotel staff and other travelers.
11 questions
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Questions? Get answers from Sheraton Portsmouth Harborside Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Stay in the hotel and not in the townhouses, if you need a bigger room stay at the Residence Inn across the street.”
 of 5 bubbles MassMom2014, 3 days ago | Read review
“large and sunny corner suite facing east for the sunrise...”
 of 5 bubbles switfish, 4 days ago | Read review
“Water view rooms are available - some have partial obstruction by huge salt pile”
 of 5 bubbles naomil2014, 1 week ago | Read review
“I was able to use Starwood pts to stay on the club floor,Great snacks, breakfast + free parking was great to have.”
 of 5 bubbles GrammaTherese, 4 weeks ago | Read review
“Club floor is quiet with access to Club amenities. The hotel location is within a short walk to everything the city has to offer.”
 of 5 bubbles midcoastjudy, Feb 21, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question