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North Conway Grand Hotel

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1 room 2 adults 0 children
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1,325 Reviews from our TripAdvisor Community

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Showing 1,269: English reviews
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Halifax, Canada
Reviewed 5 days ago NEW

I've stayed at this hotel many times (I've even written a glowing review here before). This time, though we still had a great time, we had a few problems. For example, one morning, there was no running water for several hours. We heard that perhaps a pipe had frozen. I would think that the hotel staff would address the issue...

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Helpful?
Thank JustMeinNS
srnhg, Manager at North Conway Grand Hotel, responded to this review

Thank you for taking time out of your day to once again give your valued opinion on your most recent hotel stay. We sincerely apologize for the issues that were caused by the pipe and we will be addressing your concerns with the hotel manager. If you are having issues with noise or problems with your guest room, such as...

Halifax, Nova Scotia, Canada
Reviewed 1 week ago

I stayed here for the third time in November 2016 with alot of renovations done and the location to the outlets are amazing, the outdoor heated pool is fun and surely will be back again. People complaining about kids truly nonsense as you will have families anywhere you go except for adult resorts so book there if that is a...

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Thank Cid435
Hampshire, United Kingdom
Reviewed 1 week ago via mobile

Visited this hotel with my wife for a week. Hotel was clean and rooms are a good size. Breakfast is a buffet which we had included in our stay through virgin holidays. If this was not included I would not be happy to pay the $14.99 per person which is a lot for what you get. The staff was very...

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Thank doublejay32
Strafford, New Hampshire
Reviewed 2 weeks ago

Hotel and amenities were great, outside pool in February Awesome. Room , bed, hot tub all great. Staff very friendly and always busy. Photos of the facility are true. Restaurant was the only issue. we filed out a customer comment form and even emailed hotel, never to hear back, yet.....We would stay at the hotel but would not eat at...

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Thank deabelair
Boston, Massachusetts
Reviewed 2 weeks ago via mobile

This hotel is great if you're traveling with a large group and with kids of any age. It is not recommended for a romantic escape. The room upgrades are a welcome addition as it was tired. Breakfast is ok, should be priced a bit lower but the convenience is key.

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Helpful?
Thank Travel_Nut_244
srnhg, Manager at North Conway Grand Hotel, responded to this review

Thank you for being a guest at the North Conway Grand Hotel and providing your feedback to us. We are delighted to hear you enjoyed our recent upgrades to the hotel rooms. In regards to the hotel’s breakfast buffet, we are always looking for ways to improve our services to provide a superior experience, so your opinion is greatly appreciated....

Massachusetts
Reviewed 4 weeks ago

This is certainly not a "grand" hotel. It is more of a kiddy resort. Wish their website had been VERY clear on this before we booked. Kids, kids, kids everywhere. Running in the halls until midnight. Making a mess at the breakfast buffet, and don't even think of trying to use the pool until "adult swim" starts at 10 pm...

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Helpful?
Thank Spelpish
srnhg, Manager at North Conway Grand Hotel, responded to this review

Thank you for being our guest at the North Conway Grand Hotel. We appreciate guest feedback. Customer satisfaction is our number one priority and we apologize if you did not experience our best efforts. We will be addressing your concerns at breakfast and at the pool with the hotel managers. We apologize for any inconvenience caused by the issues you...

Folkestone, United Kingdom
Reviewed 5 weeks ago via mobile

My 16 year old son went on a school skiing holiday and stayed at this hotel. The food was good the bed was comfortable and the showers were pleasant. He felt the gym facilities could be better. However, he reports the best aspects of the hotel was the rooms that were spacious and always cleaned. He recommends the hotel and...

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Thank DiscearningEater
Littleton, New Hampshire
Reviewed February 16, 2017

We have stayed here many times. Conventions, family stays and 3 day retreats. The staff is very friendly for the most part. Room was clean and roomy, the bed very comfortable for me, but not for my husband. A few adjustable beds might help. I love the family atmosphere and the ambiance of the lodge type decor. The pools and...

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Thank lovetotravel7772017
Boston, Massachusetts
Reviewed February 16, 2017

My family & I stayed here for a few nights & it was just wonderful. Clean rooms, great staff, perfect location! My wife & I loved how it was close to the shops, restaurants & some really nice scenic spots. The kids loved the pools, borrowing movies & game room! There was something for everyone. We will definitely stay there...

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Thank Mike6901
Maidstone, United Kingdom
Reviewed January 27, 2017 via mobile

It's the third time of staying here for me. Just love this hotel with its homely feel. The room was lovely and the setting very convenient for Christmas shopping! We stayed on bed and breakfast basis. The breakfast is varied and plentiful and the service good. Thank you again...we will be back

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1Thank Angela O
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Spa
  • Tennis Court
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Self-Serve Laundry

Additional Information about North Conway Grand Hotel

Address: Route 16 at Settlers' Green Outlet Village, North Conway, Conway, NH 03860
Location: United States > New Hampshire > White Mountains > Conway > North Conway
Price Range: $129 - $210 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — North Conway Grand Hotel 3.5*
Number of rooms: 200
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Also Known As:
Grand Hotel North Conway
Hotel Style:
#13 Romantic Hotel in North Conway
#13 Family Hotel in North Conway
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Questions & Answers

Here's what travelers have asked, with answers from North Conway Grand Hotel staff and other travelers.
12 questions
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Hampshire, United Kingdom
2 months ago
East Freetown, Massachusetts
3 months ago
Boston, Massachusetts
over a year ago
over a year ago

See all questions (12)

Questions? Get answers from North Conway Grand Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“King room with hot tub was wonderful.”
 of 5 bubbles deabelair, 2 weeks ago | Read review
“The walls are paper thin.”
 of 5 bubbles Spelpish, 4 weeks ago | Read review
“Ask for a room at the front, away from the Settlers Green side as this is very noisy in the middle of the night”
 of 5 bubbles Ann1el, Jan 15, 2017 | Read review
“Front rooms for best view. Not convenient for family with handicap member.”
 of 5 bubbles laverne824, Dec 27, 2016 | Read review
“Fire pit outside by the pool”
 of 5 bubbles Tarps86, Dec 23, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question