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Red Jacket Mountain View Resort & Water Park

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Red Jacket Mountain View Resort & Water Park
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1,249 Reviews from our TripAdvisor Community

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Showing 1,235: English reviews
Boston, Massachusetts
Level Contributor
19 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed here this weekend for Storyland/Santas village trip. We initially had some issues with our room location (we were in room 218). The room was directly in front of where cars park to check into the hotel and felt we couldn't even open our curtains due to cars being live parked there so close to our window. Jon reached... More 

Helpful?
1 Thank Lisa D
Jon S, General Manager at Red Jacket Mountain View Resort & Water Park, responded to this review

Lisa D, Thank you for your updated response reviewing your most recent stay. We are glad to hear that your trip was turned around with the upgrade to the alcove. Thank your for providing feedback and suggestions. We hope to see you again in the future and please book direct with us to ensure best rate and best room. Regards,... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

My family and I thoroughly enjoyed ourselves. I was able to get away to visit with Bryan at the bar and play some trivia with Pat. Bryan was very courteous and friendly. The trivia night was a lot of fun, my team placed second in case you were wondering. We will be back!!

Helpful?
1 Thank Mat S
Jon S, General Manager at Red Jacket Mountain View Resort & Water Park, responded to this review

Mat S, Thank you for taking the time to tell us about your most recent visit. The team is really excited to read your review especially Bryan. Glad to hear you enjoyed trivia with Pat which was our first trivia night at the resort. Look forward to seeing you back soon and you will have to strive for first next... More 

Cincinnati, Ohio
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Unless you are on the top floor you can hear the people above you walking or running. You might think that wild animals were above you. Perhaps, I just arrived on a bad day with a bunch of kids running around in the halls and everywhere else. I was with a tour and didn't pick this one myself.

Helpful?
1 Thank James H
Jon S, General Manager at Red Jacket Mountain View Resort & Water Park, responded to this review

James H, Thanks for taking the time to tell us about your most recent stay. We are sorry that you were disturbed by your stay with children at the resort. Our quiet hours are from 11pm to 7am and we encourage our guests to call with any disturbance. We hope you enjoyed your dinner and breakfast and the rest of... More 

Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Would like to comment on Wendy, waitress in the dining room on Saturday night, for being so helpful. And the bar manager in the lounge, whose name I don't know, for going above in beyond ordinary service in custom making me a cocktail, and then delivering a second to me upstairs in the dining room. All around, I found the... More 

Helpful?
Thank trevore
Jon S, General Manager at Red Jacket Mountain View Resort & Water Park, responded to this review

trevore, Thank you for taking the time to tell us about your most recent stay. Wow you just made Wendy's day for the special shout out. We are thrilled to hear that you had a wonderful time and thanks for the special recognition of the entire team. Look forward to seeing you again in the future. Enjoy the last few... More 

2 reviews
5 of 5 stars Reviewed 2 weeks ago

We went to Red Jacket Mountain View Resort for an overnight about 3 weeks ago. We were visiting friends in Maine and decided to spend the night in one of their townhouses! We were 2 adults and 4 children. King size master, 2nd bedroom has one full bed and one twin and pull out couch downstairs. The townhouses are amazing... More 

Helpful?
Thank Patricia L
Jon S, General Manager at Red Jacket Mountain View Resort & Water Park, responded to this review

Patricia L, Thank you for taking the time to tell us about your wonderful overnight. Wow thank you so much for all of the recognition of the special team that we have. We are so happy that we could be part of the reunion of a special bear. Thank you for specifically mentioning Kelly as she was instrumental in making... More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

The resort is nice, however the beds were lumpy. Visible uplift on the corners. Also, if you have a stroller don't stay on the first floor. There is an elevator but when you get off there are 3 steps to climb so we had to lift the stroller up over them. Then walk through 6 sets of closed doors with... More 

Helpful?
2 Thank Sandy F
Jon S, General Manager at Red Jacket Mountain View Resort & Water Park, responded to this review

Sandy F, Thank you for taking the time to tell us about your most recent stay. We sorry to hear that you did not find your beds comfortable. We are in the process of changing our double beds to queen beds. Request a second floor room next time and you will not have to deal with any steps off of... More 

Natick, Massachusetts
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

They had activities like story time, movie time, and lots to do around the pool. The hotel service was very nice. Adult beverages around the pool for us. The location is convenient for Story Land and all the local amusements. The food was good as well, several buffet themes on different nights.

Helpful?
Thank Bob K
Jon S, General Manager at Red Jacket Mountain View Resort & Water Park, responded to this review

Bob K, Thank you for taking the time to tell us about your most recent stay. We are happy to hear that the entire family enjoyed all of our offerings. We like to refer ourselves as Storyland Headquarters, so you can have a fun filled day between here and there. What's better then ending the evening with roasted marshmallows? Look... More 

Peabody, MA
Level Contributor
45 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel really does everything so well. They offer family rooms that have a regular hotel room attached to a smaller room with bunk beds. They have a great restaurant within the hotel with fun live music and great food. They have an amazing pool!! They even have a playground and fun events each day to participate in at no... More 

Helpful?
Thank Linds945
Jon S, General Manager at Red Jacket Mountain View Resort & Water Park, responded to this review

Linds945, Thank you for taking the time to tell us about your most recent stay. The team is beaming this morning after reading your pleasure with the resort. Our popular alcove room was a hit and make sure you request bunk beds on the return trip as 3 of the alcoves have doubles instead. Thanks for the compliments on the... More 

Quebec City, Canada
Level Contributor
43 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Clean, quiet, all included, very special view and well we can t ask for more ! Don t hesitate. Close to a lot of outlets, 2 pools, mini golf etc...better than big chain hotel for lower price.restaurant also close so everything is close. Room are large, clean, very comfortable beds

Helpful?
Thank Toog
Jon S, General Manager at Red Jacket Mountain View Resort & Water Park, responded to this review

Toog, Thank you for taking the time to tell us about your most recent stay. We are excited to hear that you share the same sentiments as we do "perfect spot". Thanks for highlighting all we have to offer and we look forward to seeing your family again in the future. Regards, Jon and The Red Jacket Team More 

Portland, Maine
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

This hotel is tremendously overpriced for the value. I think the only reason people go here is the Kahuna Laguna waterpark, which you need to pay for daily. The hotel is outdated, layout is weird (especially where the hallway just dumps into the restaurant), and there is no way that one room with double beds is worth $300. There was... More 

Helpful?
1 Thank familyfunsisu
Jon S, General Manager at Red Jacket Mountain View Resort & Water Park, responded to this review

familyfunsisu, Thank you for your valued feedback and our apologies that we were not the correct fit for your family. We wish you the best of luck in future travels. Regards, Jon and The Red Jacket Team More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Kitchenette
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Children Activities (Kid / Family Friendly)
  • Conference Facilities
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Our resort is located on 40 acres overlooking the Moat Mountain Range and Saco Valley, nestled in the heart of the Mount Washington Valley. Red Jacket Mountain View is home of Kahuna Laguna Indoor Water Park. It's 40,000 square feet of splash-tacular fun! Zoom through one of four high-speed tubes before splashing into the landing pool below. Body surf in the swirling wave pool. The whole family will enjoy the activity pool, water cannons and play tower, and your smallest kahunas will have a great time in the shallow pool, an area designed with them in mind. Water park admission is additional. Deluxe accommodations (some pet-friendly) feature 1 or two beds while our family accommodations include spacious family lofts, alcoves or two-bedroom townhouses. Our new four-bedroom homes have full kitchens and decks, offering privacy yet easily walkable to all our amenities! Our front desk is at your service for all the arrangements you will need for activities such as skiing, hiking,shopping the outlets of North Conway or visiting Story Land and Santa's Village. ... more   less 

Additional Information about Red Jacket Mountain View Resort & Water Park

Address: 2251 White Mountain Highway, Route 16, North Conway, Conway, NH 03860-5161
Location: United States > New Hampshire > White Mountains > Conway > North Conway
Price Range: $152 - $335 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Red Jacket Mountain View Resort & Water Park 3*
Number of rooms: 164
Reservation Options:
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Also Known As:
Red Jacket Mountain View Hotel North Conway
Best Western North Conway
Red Jacket North Conway
North Conway Best Western
Hotel Style:
#2 Business Hotel in North Conway
#4 Family Hotel in North Conway
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