We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Red Jacket Mountain View Resort & Water Park

Certificate of Excellence
Book on TripAdvisor
in partnership with
Trusted partner. We work with getaroom to make your booking as easy as possible.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Red Jacket Mountain View Resort & Water Park
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

1,212 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 1,198: English reviews
Wolfeboro, New Hampshire
Level Contributor
3 reviews
5 of 5 stars Reviewed yesterday NEW

Arrived to the front desk realizing I had made a mistake..Dwyer greeted us with a grin and said.. no worries.. Kelly the supervisor joined in .. together they took care of us in grand fashion.. Never have I ever been treated with such compassion and respect. I mean this.. Dwyer and kelly took care of us. including assisting us with... More 

Helpful?
Thank mrspocklover
A TripAdvisor Member
3 of 5 stars Reviewed 4 days ago NEW via mobile

My family stayed from July 20 - 23 I first came to this hotel in 2015 and my 7 year old loved it. So I went back this year and I am very torn on whether I will return or not. Upon driving back to the hotel one evening I parked behind the building where it was easy access to... More 

Helpful?
Thank A TripAdvisor Member
Jon S, General Manager at Red Jacket Mountain View Resort & Water Park, responded to this review

Good Morning, I will take the high road on your comments. I am sorry the accident occurred and wish we could go back in time so it never happened. In the future threatening me with the sheriff and using foul language doesn't assist in the process. Sincerely, Jon Sallinen General Manager More 

A TripAdvisor Member
5 of 5 stars Reviewed 5 days ago NEW via mobile

My new favorite place to go for a relaxing time. We were greeted by a friendly staff, amazing food and a view that was amazing. We came for a couples weekend and there are a lot of kids here but it is summer and they have an indoor water park so it would be hard to avoid children. They really... More 

Helpful?
3 Thank A TripAdvisor Member
Jon S, General Manager at Red Jacket Mountain View Resort & Water Park, responded to this review

"wonderful", Thank you for taking the time to tell us about your most recent stay. We are so excited to hear that you had a wonderful time and will be back around Christmas. Thank you for the special recognition of Gary our Front Office Manager as we are very lucky that he is on our team. A little secret about... More 

Natick
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

Stayed for 2 nights working in the area. Came home on Saturday and by Sunday morning I had a rash like bites. Went to the doctors and they asked if I've been traveling because I have bed bug bites. Disgusting!! Called the front desk spoke with Kelly whom advised me she was not trained to handle the situation. Kelly put... More 

Helpful?
3 Thank H2746PZtracym
Jon S, General Manager at Red Jacket Mountain View Resort & Water Park, responded to this review

Tracy, Thanks for your comments and I would like to clarify the hotels side on your review you posted . If any guest (current, past or future) contacts me stating that they have a rash, I do express empathy for what they are going through and I apologize if that offended you. When anyone alleges that they have encountered bed... More 

1 review
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Good fun family resort. Very nice staff. Some of the rooms could use some updating. We noticed a few of the hallways were very hot due to no air conditioning. Our shower had hot/cold issues for numerous days.

Helpful?
4 Thank Kathie J
Jon S, General Manager at Red Jacket Mountain View Resort & Water Park, responded to this review

Kathie J, Than you for taking the time to tell us about your most recent stay. We are glad that you enjoyed your stay and the team took good care of you. Thanks for letting us know about the shower we will take a look and see if it is time to change the mixing valve. Enjoy the rest of... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Clean, comfortable room, great food, and super helpful and kind staff. We spent a ton of time at the pool, where the poolside bar and food service was great. Lots of activities for the kids, and we can't wait to go back again next year!

Helpful?
2 Thank Lindsay E
Jon S, General Manager at Red Jacket Mountain View Resort & Water Park, responded to this review

Lindsay E, Thank you for taking the time to tell us about your most recent stay. We are all super excited to read your review. The best part is your already excited for your return visit next year. We hope you enjoy the rest of your summer. Regards, Jon and The Red Jacket Team More 

Belmont, New Hampshire
Level Contributor
22 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This is a very family friendly resort and it was packed when we were there with two tween nieces and my sister. Room was clean but hallways were cluttered with dishes left outside of rooms. We did like the nice balcony with the room and it was nice to sit out there and enjoy our coffee. Staff was very friendly,... More 

Helpful?
3 Thank Patsy A
Jon S, General Manager at Red Jacket Mountain View Resort & Water Park, responded to this review

Patsy A, Thank you for taking the time to tell us about your most recent visit. We are disappointed to hear that we were not your cup of tea. On the other hand your candid review is much appreciated and we will utilize your observations with our on-going training. Enjoy the rest of your summer. Regards, Jon and The Red... More 

Severn, Maryland
Level Contributor
163 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

I have always relied on Trip Advisor for ratings and have never been let down until now when I booked at the Red Jacket based on good reviews. First, the staff was great. The staff was pleasant, accommodating and had great customer service. The breakfast buffet here was also spectacular. Those reasons are why I gave a higher rating. The... More 

Helpful?
2 Thank hwgo57
Jon S, General Manager at Red Jacket Mountain View Resort & Water Park, responded to this review

hwgo57, Thank you for taking the time to tell us about your most recent stay. We are happy to hear of the positives that you enjoyed during your stay. Disappointed to hear that we felt short on your room and we will take a look to see what we can do to make improvements. When back in the North Conway... More 

Level Contributor
65 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

We are here for the 4th weekend, checking out today. We have been enjoying our stay here with our family dog. We love our really spacious room with a wonderful mountain view. All the staff have been great!! The waitstaff and chefs at the restaurant have been exceptional about our daughter's allergies. There are complementary coffee and tea at the... More 

Helpful?
2 Thank artzero
Jon S, General Manager at Red Jacket Mountain View Resort & Water Park, responded to this review

artzero, Thank you for taking the time to tell us about your most recent stay. Our apologies for any miss-communication with our pet policy. You booked your reservation on Expedia where it states: •Pets allowed for an extra charge of USD 35 per pet, per night •Restrictions apply •For more information contact the property at the number on the booking... More 

Laurel, Maryland
Level Contributor
96 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

We stayed for three nights and this was our first visit to the resort. The resort was perfect for our three year old and five year old. We purchased tickets for Kahuna Laguna when making our reservation. This was a huge hit for our kids. You can get to the water park without going outside if you'd like. There's towel... More 

Helpful?
3 Thank pysquared
Jon S, General Manager at Red Jacket Mountain View Resort & Water Park, responded to this review

pysquared, Thank you for taking the time to tell us about your most recent stay. We are thrilled to hear that your entire family had a great first visit to the resort. Our activities run on weekends and all week during vacation weeks. We look forward to seeing you again for your next visit. Until then have a greatsummer. Regards,... More 

Questions? Get answers from hotel staff and past guests. Ask a question

424 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (221)
Viewed
Pool/Beach Area (25)
Viewed
Hotel & Grounds (51)
Viewed
View from Room (25)
Viewed
Family/Play Areas (3)
Viewed
Room/Suite (31)
Viewed
Dining (6)
Viewed
Bathroom (6)
Viewed
Other (74)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (137)
Viewed
Amenities (12)
Viewed
Pool (18)
Viewed
Dining (19)
Viewed
The Hotel (44)
Viewed
Two Queen Bed Room (44)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (66)
Viewed
Pool/Beach Area (12)
Viewed
Hotel & Grounds (11)
Viewed
Dining (11)
Viewed
Family/Play Areas (1)
Viewed
Room/Suite (22)
Viewed
Bathroom (1)
Viewed
View from Room (2)
Viewed
Other (6)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near North Conway
0.5 mi away
Comfort Inn & Suites North Conway
1.3 mi away
North Conway Grand Hotel
North Conway Grand Hotel
#9 of 24 in North Conway
4.0 of 5 stars 1,197 reviews
0.9 mi away
Hampton Inn & Suites North Conway
Show Prices
Show Prices
Show Prices
0.9 mi away
Residence Inn North Conway
Residence Inn North Conway
#8 of 24 in North Conway
4.5 of 5 stars 520 reviews
2.1 mi away
The Stonehurst Manor
The Stonehurst Manor
#4 of 24 in North Conway
4.5 of 5 stars 1,109 reviews
1.5 mi away
Green Granite Inn & Conference Center
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Spa
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Kitchenette
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Children Activities (Kid / Family Friendly)
  • Conference Facilities
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Our resort is located on 40 acres overlooking the Moat Mountain Range and Saco Valley, nestled in the heart of the Mount Washington Valley. Red Jacket Mountain View is home of Kahuna Laguna Indoor Water Park. It's 40,000 square feet of splash-tacular fun! Zoom through one of four high-speed tubes before splashing into the landing pool below. Body surf in the swirling wave pool. The whole family will enjoy the activity pool, water cannons and play tower, and your smallest kahunas will have a great time in the shallow pool, an area designed with them in mind. Water park admission is additional. Deluxe accommodations (some pet-friendly) feature 1 or two beds while our family accommodations include spacious family lofts, alcoves or two-bedroom townhouses. Our new four-bedroom homes have full kitchens and decks, offering privacy yet easily walkable to all our amenities! Our front desk is at your service for all the arrangements you will need for activities such as skiing, hiking,shopping the outlets of North Conway or visiting Story Land and Santa's Village. ... more   less 

Additional Information about Red Jacket Mountain View Resort & Water Park

Address: 2251 White Mountain Highway, Route 16, North Conway, Conway, NH 03860
Location: United States > New Hampshire > White Mountains > Conway > North Conway
Price Range: $202 - $315 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Red Jacket Mountain View Resort & Water Park 3*
Number of rooms: 164
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotwire, Orbitz, TripOnline SA, Odigeo and Hotels.com so you can book your Red Jacket Mountain View Resort & Water Park reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Red Jacket Mountain View Hotel North Conway
Best Western North Conway
Red Jacket North Conway
North Conway Best Western
Hotel Style:
#2 Business Hotel in North Conway
#4 Family Hotel in North Conway
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay