Just had a stay at North Conway Residence Inn for a family wedding. One of the best managed Marriott properties we’ve experienced and we’ve been to many. Very busy on July 4th weekend but place was clean, organized and had a genuine, welcoming staff. We had special requests, hp needs etc. All requests were handled by folks that knew their stuff and got things done. Spoke with a manager (Kristen who was working hard helping staff clear breakfast) on day two to tell her this and compliment the staff. Smiles all around and everyone working & hustling makes all the difference. Great job running a very busy, happy ship. Compliments to all the staff. P.S. They are hiring. If you need a job, I’d work here with this crew any day. g coole & family S Dartmouth, Ma
We came for a trip to story lane and stayed at the hotel. My son was up at 5am so we came to the lobby and Kristen was more than accommodating to us. The entire staff from the moment we walked through the doors were very friendly. I highly recommend staying at this lovely hotel.
Kristen in the breakfast area was attentive and courteous and a hard worker! Cody at the front desk was great as we checked in! The hotel is so welcoming and attentive to the needs of travelers. Love the flowers that were inside and outside!
Newer hotel, very clean - very helpful front desk personnel who were willing to mark up a map to help us locate great places to visit - free continental breakfast was perfect, offered so many choices and the staff were very friendly and kept the food well stocked. Nice outdoor firepit and couches on the patio, plus an indoor pool and hottub. The suite itself was amazing! Loved having so much space for 3 of us to relax in. We didn't use the kitchen but it was fully stocked with plates, glasses, utensils, pans and a regular size oven and full size fridge/freezer! Even did a load of laundry which was very convenient. We would absolutely stay here again! We also saw some guests with pets so that is a nice feature for families
What a fantastic hotel, clean, friendly, quite, accessible. The location was perfect a few minutes walk from what you need. The room was large, clean and perfect for our 5 night stay. Breakfast was self serve, the self made waffles were a hit. You can take back to your room if needed Finally the staff made the difference, warm friendly always smiling - well done to all
Great location and clean! Hotel had a great complimentary breakfast and lots of gluten free options which was much appreciated. Giving 4 out of 5 stars due to the beds being somewhat uncomfortable compared to other Marriotts visited, other than that we loved our stay and would return. Staff friendly, but seemed overwhelmed a bit at the front desk at check in.
I’ve lost count of how many times I’ve stayed here but it’s consistently a great stay. The location is perfect and having the kitchen in your room is so convenient, especially with families. Everything is clean and all the staff are very nice. They have a fire pit and offer complimentary s’mores which the kids love. Although they offer free breakfast, we didn’t partake since my kids have allergies and I was concerned about cross-contamination - I wish that they had a prepackaged option for those with allergies. However if you don’t have those concerns the breakfast is great. We requested housekeeping and we thought it was really cute that the housekeepers arranged my kids stuffed animals on the bed for them. We are Bonvoy gold members and we usually get that acknowledged on checkin or a small welcome gift with a water bottle and candy but we didn’t get it this time - not sure why. Bottom line is we love this hotel for its location and convenience and we will keep coming back.…
Arrived Saturday afternoon jun 18 Cody and Kae checked is in. They are great. We were tired and wanted to get settled and go out to eat Cody And Kae we very friendly professional knowledgeable helpful and fast Got us checked in took care of our mountain bikes as we are in this weekend for a race chatted with us traded stories made us feel right at home They are great. Hotel is top shelf
My Buds and I just spent four days ridding the great north country of NH, Vermont and Maine. As has been the case for 8 years, we stayed at Residence Inn. This facility is consistently excellent year after year. Seamless booking with Jennifer, witty banter and great interaction with Charlotte, Rod, Kim and all the counter folks. As hard as I try to goad a nasty retort or snippy reaction, these folks don’t waver. They even laugh at my old Dad jokes! Kristen and the kitchen staff are incredible at keeping the buffet area stocked and clean, these folks really hustle. Fresh baked cookies throughout the day keep us hovering in the lobby. Hanging out at the fire pit, or the pool and hot tub makes for a nice evening unwind after a long day on the Harley. The two bedroom suites have a fully stocked kitchen and 3 tvs per unit keeping whining to a minimum. For Bike Week, a tent is erected keeping our motorcycles under cover, a neat thoughtful touch. This is going to be our first choice forever, or at least until Kristen retires! Regards, David S.…
The staff at this hotel is terrific, especially Kristen. Whatever you need, she is right there to help you! Even if it’s something that is not her usual job, she will jump in with both feet to accommodate you. Any business would be thrilled to have her as an employee!