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White Mountain Hotel and Resort

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1,047 Reviews from our TripAdvisor Community

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Showing 1,004: English reviews
Boston, Massachusetts
Reviewed January 4, 2015

My mom bought a stay at the WMH for myself and my boyfriend... When we walked in I felt so bad that she spent the money on this place. SUPER dated and everything was average at best. Hot tub was small and when we tried to go in there were too many people already squeezed in it. Views were ok....

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Helpful?
2Thank Jenni K
Carol S, Owner at White Mountain Hotel and Resort, responded to this review

I am so sorry to read that you did not enjoy your stay and our hotel did you fit your desires or needs. If there is anything that I can personally do to enhance a future stay, please feel free to call upon me personally. Regards, Carol Sullivan

Reviewed December 29, 2014

Hotel was beautiful. I planned a Xmas away for my family here. Was told when I booked room the restaurant/ dining was available. Closed xmas day. I call 2 days before we leave to hear restaurant would be able to serve at all times no need to bring food. I arrive at hotel for them to tell me a specific...

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2Thank Lnblondie99
Carol S, Owner at White Mountain Hotel and Resort, responded to this review

I am very sorry if there was a lack of communication with regard to our dining room hours over the holidays. This information was provided to the Front Desk and Waitstaff well in advance and I personally apologize if you were given mis-information. This is certainly not an example of our attention to detail and commitment to customer service. We...

Boxford, Massachusetts
Reviewed December 28, 2014 via mobile

You can get it all at the White Mountain Hotel and Resort: Clean and comfortable rooms with exquisite views (ours was of Cathedral Ledge), gourmet meals with incredible desserts (try the lemon dream), diverse activities, such as swimming in the heated pool, keeping toasty warm near the fire pit, playing pool or ping pong, or exercising in the gym, an...

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3Thank bbscupid
Carol S, General Manager at White Mountain Hotel and Resort, responded to this review

Thank you for your lovely review. We appreciate your feedback and thanks for sharing. See you again next time.

Haverhill, MA
Reviewed December 26, 2014

Just spent 4 days at the hotel over Christmas. The place still looks as it has over the past few years we've stayed here. It is starting to look like it needs some renovations. It has aged fairly well. The pool is 92 deg in Winter and the exercise room is updated. The rooms are still nice; the bathroom could...

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2Thank Haverhill_MAKenMac
Carol S, Owner at White Mountain Hotel and Resort, responded to this review

Thank you for your comments and feedback and we very much appreciate the feedback from our valued customers. After our Ballroom renovation last year and we are working on other improvement plans, so stay tuned.

Reading, Massachusetts
Reviewed December 18, 2014

The White Mountain Hotel and Resort is great place to relax and enjoy the mountains.My only suggestion is that they tell you that the floor that you are on has dogs staying on it and if your room is next a person with a dog that they upgrade you if they have rooms open .I went to bed hearing a...

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Helpful?
Thank Bill C
Carol S, Owner at White Mountain Hotel and Resort, responded to this review

Sorry to read that you had a barking dog incident, and yes I agree that we should have moved your room if that was possible. Please make sure to notify the Front Desk on all future bookings that you do not want to be next to a dog-friendly room and certainly call the Front Desk if any there are any...

Quincy,Mass
Reviewed December 17, 2014

Returned for a stay Sunday and Monday nights. Lobby beautifully decorated, received a warm welcome. We were informed the restaurant and tavern would not be available due to staff Christmas Party. Because of this we were upgraded to a suite in a quieter section of the hotel at no charge. This was another example of how the staff is very...

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1Thank sbfk
Carol S, Owner at White Mountain Hotel and Resort, responded to this review

So pleased to read that you enjoyed your stay, and I am happy to read that you enjoyed your upgraded room. See you again soon.

Brunswick
Reviewed December 16, 2014

We enjoyed the weekend at this wonderful hotel. The holiday decor was beautiful for adults & children alike. The beds were comfortable, scenery was beautiful, the food was delicious, & the location was perfect for us. Although this hotel is not downtown, North Conway shops are right around the corner & easy to get to. Family friendly & the pool...

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1Thank Chatty702
Carol S, Owner at White Mountain Hotel and Resort, responded to this review

So pleased to read that you enjoyed your family vacation and hope that you will consider a return visit.

Cape Cod, Massachusetts
Reviewed December 8, 2014

Warm welcome from check-in to check-out. Entire staff, including housekeeping, is friendly and service-minded. The tavern is warm and cozy with comfortable seating. Five NH and 1 Boston beers are on tap. Top shelf liquors are stocked as well as a varied wine list. The dinner menu includes seasonal specials and includes delicious entrees of beef, chicken, duck and seafood....

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Thank Lick&Rynn
Carol S, Owner at White Mountain Hotel and Resort, responded to this review

So happy to read that you enjoyed your stay. I will share your kind comments with our staff. Happy Holidays, Carol

Tewksbury, Massachusetts
Reviewed December 3, 2014

I stayed here for my 1 year anniversary with my boyfriend. The rooms were pretty and the view was amazing. I could see the mountain right from my room, and even when eating breakfast. They are surrounded by a few different mountains. The food wasnt very good however and the staff some were very nice others could use some more...

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1Thank Cdev28
Carol S, Owner at White Mountain Hotel and Resort, responded to this review

Thank you for your review and congratulations on your anniversary. i am happy to read that you enjoyed the property and the views. I am investigating your comments regarding the room being open and am not sure if you are referring to the door being open prior to check in or if your door was open during cleaning. Prior to...

Staten Island, New York
Reviewed December 3, 2014

On a motorcycle trip to see Mount Washington. My stay was very nice staff was attentive, food was good. They even had gluten free bread! I would recommend this place for golfers, that is really its main thing.

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Thank Swordymon
Carol S, Owner at White Mountain Hotel and Resort, responded to this review

Thank you for your review and we look forward to your return visit. Regards, Carol Sullivan

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf course
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Business Center with Internet Access
  • Babysitting
Official Description (provided by the hotel)
Full service resort located just minutes from North Conway Village in North Conway, NH, and provides a panoramic, one of a kind mountain setting. Located at the base of White Horse Ledge, 80 guest rooms and suites include double pillow top mattress, high thread-count sheets, deluxe bedding, flat panel TVs, DVD/VCR, refrigerators, free wi-fi, Aveda amenities, and more. Superior rooms offering upgraded amenities, welcome amenity, bottled water and mountain views are available, as well as deluxe guest rooms and luxury suites. Ledges Restaurant provides panoramic mountain views along with award-winning cuisine and excellent service. Ledges offers modern American cuisine with a focus on local and sustainable product. The cozy Tullamore Tavern offers casual dining in a comfortable and relaxed setting. Amenities include on-site private massage room, golf, year-round outdoor heated swimming pool, fire pit, Jacuzzi, Finnish Saunas, workout facilities, game room, gift shop, hiking and biking trails, walk to Echo Lake and more. Available for leisure travel, family reunions, weddings, elopements, showers, corporate meetings, executive retreats, anniversary parties, birthday celebrations and more. Dogs under 25 Lbs. Are accepted in specific dog-friendly rooms for a fee with pre-registration required. ... more   less 

Additional Information about White Mountain Hotel and Resort

Address: 2560 W Side Rd, mail: P. O. Box 1828, North Conway, Conway, NH 03860-5922
Location: United States > New Hampshire > White Mountains > Conway > North Conway
Price Range: $128 - $270 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — White Mountain Hotel and Resort 3.5*
Number of rooms: 80
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Also Known As:
White Mountain Hotel North Conway
White Mountain Resort
Hotel Style:
#1 Top resorts Hotel in North Conway
#4 Romantic Hotel in North Conway
#5 Business Hotel in North Conway
#8 Family Hotel in North Conway
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Questions & Answers

Here's what travelers have asked, with answers from White Mountain Hotel and Resort staff and other travelers.
11 questions
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Dallas, Texas
7 months ago
Warwick, Rhode Island
East Windsor, New Jersey
West Boylston, Massachusetts
5 months ago

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Questions? Get answers from White Mountain Hotel and Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“When booking a suite, the tower rooms are the best.”
 of 5 bubbles jimv474, 4 days ago | Read review
“We booked a superior room with a mountain view.”
 of 5 bubbles devinea, 1 week ago | Read review
“Mountain view”
 of 5 bubbles jillshaw, 2 weeks ago | Read review
“Valley-facing room”
 of 5 bubbles bobfrank2015, 3 weeks ago | Read review
“both mountian and cliff side are very nice views”
 of 5 bubbles sherylgary78, Feb 15, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question